GR Tech Sdn Bhd

My entrepreneurial journey began with a passion for using technology as a tool for empowerment and progress. I founded GR Tech, a custom software development company, with the goal of democratizing access to technology and helping local businesses succeed.

Despite facing challenges and competition, we remain committed to our mission of empowering local businesses and communities through technology. We were driven by the belief that technology has the power to level the playing field, but that access to it is often unevenly distributed, usually starting with big companies.

At GR Tech, we want to change that. We want to empower local economies and businesses by providing them with the same technological tools and solutions that larger companies have access to. Through our efforts, we have been able to help over 200 businesses improve their operations and contribute to the national economy.

We have seen firsthand the positive impact that technology can have on local businesses, helping them to create new jobs and grow their operations. And it's not just the businesses we've worked with that have seen success, some of them have garnered amazing success and have become industry leaders.

Our journey has not been easy, but it has been incredibly rewarding. We have faced challenges and competition, but we remain committed to our mission of democratizing access to technology and empowering local businesses. We believe that by doing so, we are not only helping individual businesses succeed but also building stronger communities and a more prosperous economy. We are proud of what we have accomplished so far and look forward to continuing our journey in the future, to help more and more businesses to grow and succeed.

We build software for different types of businesses and engage with them in different roles. But our primary focus is to work with institutes and companies in the education industry who want to hire an entire tech team, including designers, developers, and analysts, to work on their software.

We also provide our customers with dedicated developers on an hourly and project basis, in case they want to only hire a handful of developers, and now an entire team. 

GR Tech was founded on the premise of providing the highest standards of quality and excellence when it comes to building software. We believe that we are not just another company that adds no real value to the market but we build solutions that stand the test of time and benefit users the most.

Our dedication to quality is reflected in everything we do, from the initial consultation to the final delivery of a project. We work closely with our clients to understand their specific needs and tailor our solutions to meet their requirements. This focus on quality and excellence, coupled with our commitment to building long-term relationships with our clients, sets us apart in the market and positions us as a leading provider of custom software development services.

We at GR Tech, cater to a wide range of industries including Education, eCommerce, and Fintech. We have experience working with small to medium-sized businesses as well as larger corporations. We have a very high ratio of recurring clients, in fact, over 80% of our clients are recurring. This is a testament to the quality of service and solutions we provide as well as the strong relationships we build with our clients. We believe that our clients are not just customers but partners in their business growth and we work together to achieve their business objectives. We are always looking to expand our reach and help more businesses, but at the same time, we put a lot of emphasis on retaining our existing clients and building long-term relationships with them.

At GR Tech, we offer a wide range of services to help our clients achieve their business objectives. Some of the most popular services that our clients approach us for include:

All of our services are designed to help our clients achieve their business objectives, and we are committed to delivering high-quality solutions that are tailored to their specific needs. We always aim to deliver solutions that are easy to use and maintain, and that are built to last.

I think it’s fair to say that 90% of our customers are 100% satisfied with our work and its outcomes.

We focus a lot on gathering the right requirements, understanding the scope of a project, and setting up the right expectations with our customers. We make it a point to deliver on what we promise. On top of that, documentation plays a huge role in how we build, and deliver software. It also helps our clients maintain their software better.

Each project has two client-facing individuals: an Analyst and a Project Manager. Both of them act as a support system for each project or client, where they handle escalations, understand client concerns, and decide how to implement client feedback for improvement.

We have a flexible payment structure for our clients. From charging them hourly, to having fixed-cost projects, pay-per-feature projects, or phase-based. We try our best to accommodate what fits our clients' needs and a project’s requirements.

Providing the highest quality of work to our clients can’t happen if we cut corners, that’s why our budget requirement is fair as per the market. We also assess projects based on the value they bring to our work, and because of that, in some cases, the budget becomes less significant.

We also know how important our client’s time is, that’s why we pour extra effort into timely execution and planning. We make sure our delivery is always on time, so our clients can save one of their best assets.

How about I give you a hint? The projects we work on range between $20K to $500K. We also onboarded 15 new clients (medium to large-scale organizations) and grew our team size by 10 new members across the globe.

I want to build GR Tech into a global technology leader that leads with innovation, and commitment, and is renowned for the best quality in the market.