Overview

About ibex. KSA

ibex. is a global leader in providing technology-driven Customer Lifecycle Experience (CLX) solutions. Partnering with top brands worldwide, ibex. supports customer acquisition, engagement, and retention. Headquartered in Washington, D.C., the company operates across 26 locations in seven countries, with a workforce of over 15,000 employees. Through its CLX platform, ibex. manages 60 million customer interactions annually from onshore, offshore, and nearshore sites. Additionally, ibex. helps its clients generate $2 billion in lifetime revenue each year by acquiring new customers and leverages its Clearview platform to optimize customer experience management for brands.

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Focus

Service Focus of ibex. KSA

How the team's effort is distributed across services.

20%20%20%20%

Industries Focus

20%20%10%10%10%5%5%

Client Focus

Small Business20%
Medium Business30%
Large Business50%
Selected Work

Client Portfolio of ibex. KSA

Where their work concentrates - by industry, budget, and timeline.

Project Industry

Automotive25%
Food & Beverage25%
Insurance25%
eCommerce25%
Major industry focus
Automotive

Project Cost

Not Disclosed100%
Common project cost
Not Disclosed

Project Timeline

Not Disclosed100%
Typical timeline
Not Disclosed

Portfolios: 4

Where we are

Locations (1)

Offices where ibex. KSA operates.

Headquarter
Saudi Arabia

Saudi Arabia

Suite 21-22, Ground Level, North Tower, Tawuniya Towers, King Fahd Rd
Riyadh, Riyadh 12211