ICTS Custom Software
Your dedicated outsourcing partnerICTS is a Vietnam-based software development boutique that focuses on cutting-edge technologies. Our 30- engineer team specialize in custom CRM/ERP software for businesses who wish to optimize their productivity or develop their e-commerce division. We also build applications for SMEs (small-medium enterprises) and Startups, helping them boost their revenues or visualize their idea into minimum viable and scalable products.
As a tech startup ourselves, we understand the struggles and challenges that each entrepreneur faces everyday, so we always try to consult and propose the most suitable solutions in terms of cost/outcome effectiveness. Eager to learn new insights and best practices in each industry, we are not limiting our customer base by sectors. As long as our technology core allows, we would love to solve the problem for our customers.
Comps
Expatfinder
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- Software Development
- Artificial Intelligence
- Blockchain Technology
- Web Development
- Small Business(< $10M)
- Information Technology
- Business Services
- Consumer Products
- Productivity
- Retail
A mindful IT partner for E-commerce business
ICTS built us a professional looking website at a reasonable price.
The management team did a good job in gathering requirements and dealing with issues as they came up.
- The management team offered a good solution in terms of technology
- We are satisfied with services provided by ICTS so there is nothing they should do better.
Here is the website:
https://mauville.ca/
We don't have any problems with it until now and plan to work with ICTS in upcoming projects.
I greatly appreciate your evaluation. It's such a great pleasure working with you and your team!
My trusted provider in Vietnam
It's a pleasure to discuss features and requirements with the team and rely on their technical knowledge.
They understand objectives quickly and come up with the best options, easing my decision process and offering a smooth experience during development, test and roll out.
What is it about the company that you appreciate the most?
Reactivity, proactivity, technical knowledge, business analysis

My role within the company is business development, which means I have to work closely with partners like GoodFirms to generate new business opportunities and navigate the strategic direction of the sales team, to achieve the sales target every year. In the meantime, I am also responsible for talent acquisition to ensure that ICTS is powered by the right people to fuel its growth.
Our client retention rate is quite high. About 70% of clients stay with us for more than 1 year or recommend other contacts to work with us.
- Dedicated staffing services: we provide remote dedicated developers to join the client’s development team so they can expand their in-house development capabilities in a short period of time, without hassles in recruitment and administration. This service is quite preferred by software houses, consulting firms, digital agencies, and tech companies in general.
- Custom software/application development: we provide fixed-price development packages to startups, SMEs, digital agencies when they need to build a software/application in a short period of time. This service frees them from the hassles of building a tech team, especially when it’s not easy to get a CTO on board. At the market-testing phase, our service also helps them get an MVP (minimum viable product) ready to test the product-market-fit hypotheses. For some startups, our product can help them showcase their idea under a prototype form, so they can raise funds much faster.