Infojini Consulting

Client

Lee County Board of County Commissioners

Industry

Government | Public Services | Mobile App Development | Civic Technology

Project Overview

Lee County, Florida, sought to improve access to critical Human and Veteran Services for its citizens. Residents—especially veterans and vulnerable populations—faced challenges locating nearby shelters, food pantries, and outreach centers, particularly during emergencies. Existing systems lacked centralization, GPS functionality, and real-time communication, leading to service delays and accessibility gaps.

To address these challenges, Infojini partnered with the Lee County Board of County Commissioners to design and develop a mobile-first solution—a citizen-focused app available for iOS and Android. The goal: to ensure every Lee County resident could easily find, access, and engage with vital community services anytime, anywhere.

Challenges

• Limited access to centralized, up-to-date information on shelters, food pantries, and outreach services.

• Absence of a mobile-first solution that could serve citizens and veterans across devices.

• Difficulty in real-time communication during emergencies (e.g., open shelters, food availability, service changes).

• Lack of GPS-enabled functionality for quick navigation to nearby resources.

• Need for multi-language support (English & Spanish) to serve diverse community members.

• Strict security and compliance requirements from County IT infrastructure.

Our Solution

Infojini designed, developed, and implemented a fully functional, secure, and bilingual Lee County Human & Veteran Services App for Android and iOS platforms. The app provides a one-stop resource hub for citizens and veterans, helping them locate essential services and stay informed during emergencies.

Core Features Delivered

• GPS-Enabled Maps: Locate nearby shelters, outreach centers, food pantries, and veteran service locations in real-time.

• Push Notifications & Alerts: Deliver instant updates during emergencies and service changes.

• Quick Access Links: Direct connections to United Way, QLess, online applications, and local assistance hotlines.

• Multi-Language Support: Fully available in English and Spanish, promoting inclusivity.

• Free Public Access: Downloadable from the Apple App Store and Google Play Store.

• County Admin Portal: Secure backend with multiple access levels for easy content management and updates.

• Project Management & Training: Dedicated Infojini project manager oversaw design, development, rollout, and staff training.

• Security & Compliance: Hosted on vendor infrastructure with County IT-led assessments to ensure compliance with data security standards.

• Branding Flexibility: Configurable UI and content to align with Lee County branding and multiple information streams.

Benefits

• Improved Citizen Access: Simplified, mobile-first access to vital Human and Veteran services.

• Enhanced Emergency Response: Real-time alerts and push notifications improve community readiness and responsiveness.

• GPS Navigation: Users can instantly find and navigate to nearby shelters or assistance centers.

• Inclusive Design: Bilingual interface (English & Spanish) ensures accessibility for all residents.

• Community Engagement: Strengthens Lee County’s connection with veterans, families, and vulnerable populations.

• User-Friendly Experience: Intuitive design promotes adoption across all age groups and tech skill levels.

• Empowered Administrators: Secure access controls and flexible configuration options enable seamless management at scale.

• Trusted Partnership: Establishes Infojini as a proven technology partner in delivering innovative, citizen-centered government solutions.

Results

• Successfully launched on iOS and Android platforms with positive adoption among residents and veterans.

• Improved access to real-time information during weather emergencies and outreach campaigns.

• Reduced information gaps and increased engagement through push notifications and GPS-based navigation.

• Strengthened the County’s reputation for innovation and inclusivity in public service delivery.

Technologies Used

• Flutter | Firebase | AWS Cloud | Google Maps API | RESTful APIs | Node.js

Client

National Veterans Transition Services, Inc. (NVTSI)
In partnership with Infojini

Industry

Defense | Veteran Services | Workforce Development | Mobile App Development

Project Overview

Transitioning from military to civilian life can be one of the most challenging journeys for service members, veterans, and their families. Managing complex timelines, tasks, and appointments—often across multiple systems—creates confusion and increases the risk of missing critical deadlines related to separation or retirement.

Recognizing this challenge, Infojini, in collaboration with National Veterans Transition Services, Inc. (NVTSI), designed and developed a Personal Transition Assistant App—a free, digital companion available on Android and iOS. The app empowers military personnel and their families to seamlessly navigate the transition process with confidence and clarity.

Challenges

• Transitioning service members and families struggle to manage complex, time-sensitive retirement or separation tasks.

• No centralized tool existed to track mandatory activities such as TAP counseling, retirement office visits, and financial planning.

• High risk of missing key deadlines and appointments critical to a successful transition.

• Lack of real-time, cross-platform support for users on-the-go.

• Industry-wide demand for innovative, inclusive tools to support and engage diverse talent pools—particularly veterans and military families.

Our Solution

Infojini developed a Personal Transition Assistant Mobile App — a comprehensive, automated solution that simplifies and organizes the entire transition journey.

Core Features

• Transition Timeline Management: Tracks all milestones and tasks up to 24 months before retirement or 365 days before separation.

• Task Automation: Offers a structured checklist of essential requirements, ensuring no critical steps are missed.

• Career & Financial Resources: Integrates access to training, employment opportunities, and financial planning tools.

• Automated Reminders: Sends timely notifications for upcoming tasks, approvals, and appointments.

• 24/7 Accessibility: Available on both mobile and desktop platforms for round-the-clock support.

• Family Inclusion: Designed to include spouses and family members in the transition process for holistic support.

Benefits

• Structured, Stress-Free Transition: Empowers users to track their journey with clear visibility into deadlines and tasks.

• Deadline Management: Significantly reduces missed milestones through smart reminders and notifications.

• Personalized Support: Provides curated resources, including career guidance, financial literacy, and LinkedIn Premium access.

• Enhanced Readiness: Builds confidence among veterans as they prepare for civilian employment and life adjustments.

• Strengthened Industry Collaboration: Demonstrates innovative engagement models for supporting diverse veteran talent pools.

• Motivational Milestones: Encourages user engagement through celebratory progress markers and success recognition.

Results

• Successfully launched across Android and iOS platforms with high adoption rates among transitioning service members.

• Improved task completion and engagement levels through automated reminders and milestone tracking.

• Strengthened partnerships between NVTSI, Infojini, and veteran-support organizations nationwide.

• Recognized as a model for digital veteran transition support—combining empathy, automation, and accessibility.

Technologies Used

• Flutter | Firebase | Node.js | AWS | RESTful APIs | Push Notification Services

Client

Virginia Commonwealth University (VCU) – NCI-Funded Research Division

Industry

Academic Research | Public Health | Digital Health

Project Overview

Residents of income-based housing in Virginia face significant challenges in adopting and maintaining healthy lifestyle practices. These challenges stem from limited access to health education, nutrition resources, and personalized guidance.

To address these barriers, VCU sought a scalable, digital-first intervention capable of delivering personalized nutrition and physical activity programs to 480 participants across multiple devices. The goal was to build a sustainable platform that could not only support a research trial but also continue serving the community beyond the study.

Infojini partnered with VCU to design and develop a comprehensive SDOH (Social Determinants of Health) Digital Lifestyle Intervention Web Application — a secure, user-friendly solution that empowers participants and researchers alike.

Challenges

• Limited access to health education and resources for residents in income-based housing.

• Absence of a personalized digital tool to engage participants in structured wellness programs.

• Need for dynamic, individualized feedback at scale for a large participant base.

• Requirement for a multi-device solution accessible via smartphones, tablets, and desktops.

• Robust data tracking and analytics needed to monitor engagement and outcomes in real time.

• Platform sustainability beyond the research trial phase.

Our Solution

Infojini’s team designed and developed a multi-platform web application tailored to VCU’s research and community engagement goals.

Core Features Delivered

• Secure Participant Portal with individual login credentials.

• Dynamic Weekly Content Release featuring nutrition and physical activity lessons, educational modules, and resource updates.

• Content Libraries for recipes, community resources, and wellness education.

• Interactive Tools for goal-setting and problem-solving via text or voice entry.

• Two-Way Text Messaging with automated reminders and secure message storage.

• Integrated Calendar Functionality with weekly and monthly program views.

Backend & Data Capabilities

• Centralized database for participant profiles and real-time responses.

• Algorithm-driven feedback engine delivering personalized guidance through automated texts.

• Detailed analytics dashboard for researchers to track participant engagement and progress.

• Architecture designed for sustainability and scalability—ensuring long-term usability post-trial.

Outcomes & Benefits

• Empowered Researchers: Provided VCU with a scalable, digital-first intervention platform to advance health equity research.

• Enhanced Engagement: Interactive tools, reminders, and tailored feedback boosted participant accountability and motivation.

• Data-Driven Insights: Real-time analytics enabled researchers to monitor progress and refine intervention strategies effectively.

• Accessibility for All: Multi-device compatibility ensured participants could engage from any device, removing technological barriers.

• Long-Term Impact: The platform’s sustainable design allows for continued use beyond the trial, supporting ongoing community health improvement.

Results

• Successful deployment across 480 participants in income-based housing communities.

• Improved participant engagement and retention throughout the research period.

• Strengthened data integrity and real-time feedback loops for the research team.

• Positioned Infojini as a trusted technology partner for academic and health research organizations.

Technologies Used

• React.js | Node.js | PostgreSQL | Twilio API | AWS Cloud Services

Overview

Client is a fast-growing specialty insurance firm offering broad portfolio of products and services. As part of its expansion strategy, client had acquired multiple small insurance agencies across the U.S., each with its own legacy data systems and formats. Infojini partnered with the client to implement a robust, scalable Snowflake data platform to standardize data ingestion, improve reporting capabilities, and drive product innovation using advanced analytics.

Challenges

• Heterogeneous Schemas: Variability in agency databases for policy, claims, customer, and agent data created complex mapping challenges.

• Diverse Data Formats: Required transformation pipelines for CSV, JSON, and Parquet formats.

• Data Onboarding Scalability: The client needed a repeatable model to integrate newly acquired agencies without custom engineering.

• Manual Reporting Bottlenecks: Lack of centralized access delayed business intelligence and cross-agency visibility.

Job Roles

• Data Engineers: Created Snowflake schemas and ingestion workflows using Streams, Tasks, and Snowpipe.

• Cloud/DevOps Engineers: Set up AWS S3 staging zones, IAM policies, and Snowflake external stage connections.

• Data Analyst: Validated structured data against business rules, using Snowflake SQL and BI test queries.

• Business Analyst: Aligned reporting requirements with schema mappings across acquired datasets.

• Product Owner: Prioritized datasets for onboarding and led sprint planning.

Infojini’s Solution

• Historical Data Migration Using Snowpipe: Extracted full historical data from agencies’ on-prem databases, staged it in structured S3 folders, and ingested it into Snowflake using Snowpipe.

• Unified Analytics with Star Schema Modeling: Designed consolidated data warehouse using a star schema optimized for analytics and reporting.

• Automated & Scalable Ingestion Using Snowpipe & Tasks: Snowpipe and Tasks automated data processing, allowing client to easily onboard new insurance agencies.

• Power BI Integration for Real-time Dashboards: Connected Snowflake with Power BI to enable self-service access to real-time dashboards.

• Analytics Enablement with Data Marts: Developed data marts for POLICY_SALES, CLAIMS_ANALYTICS, and CUSTOMER_RETENTION, empowering business teams with insights on trends, performance, and optimization opportunities.

Results

• 700K–1M policy, 300K–500K customer, and 1.5M–2M claims records ingested

• 30% reduction in data load time with automated ingestion and transformation

• Real-time dashboards empowered strategic insights into claims cycle and sales performance

• 15% faster new product launches due to actionable customer behavior and spending analysis

• Scalable ingestion model allowed plug-and-play onboarding for new acquisitions

• Power BI self-service enabled departments to run ad hoc reports without IT dependencies

Overview

The Minnesota Metropolitan Council partnered with Infojini to modernize and automate its internal operations using Microsoft’s Power Platform. The engagement focused on building custom applications, dashboards, and workflow automations that would enhance operational efficiency, minimize manual effort, and improve real-time access to data across departments. Infojini’s team designed, developed, and deployed solutions across Power Apps, Power Automate, Power BI, and Power Portals, fully integrated with the Council’s existing SQL Server infrastructure.

Challenges

• Low-Code Application Architecture: The Council required low-code solutions tailored to complex business processes, ensuring ease of use and scalability.

• Cross-System Integration with SQL Server Databases: Integration with multiple back-end SQL Server databases was critical to ensure data integrity and seamless access across Power Platform tools.

• 10+ Custom Workflow Automation: Multiple business workflows needed to be automated using Power Automate to reduce delays and repetitive work.

• Optimized UX for Power Platform Tools: UI/UX had to align with both mobile and desktop experiences, especially for field operations and approvals.

• Performance Monitoring & Reporting: Leadership required dynamic, filterable reports built using Power BI for operational insights.

Job Roles

• Power Platform Developers: Built apps, automated flows, and dashboards using Power Apps, Automate, and BI.

• Data Integration Engineers: Developed connectors and data pipelines between SQL Server and Power Platform.

• UI/UX Designers: Created responsive and accessible interfaces within Power Apps and Portals.

• Business Analysts: Defined business logic, performed data mapping, and created user flow diagrams.

• Project Manager: Led agile sprints, tracked KPIs, and coordinated deployments.

Infojini’s Solution

• Power Platform Implementation: Delivered a full-stack solution leveraging Canvas Apps, Power Automate Cloud Flows, and Power BI Embedded Dashboards.

• Workflow Automation Using Power Automate: Designed and deployed 10+ logic-based workflows in Power Automate, incorporating triggers, conditions, loops, and approvals to reduce manual intervention by 80%.

• Custom Apps and BI Dashboards: Built 5+ tailored applications including internal field apps, task management tools, and reporting dashboards with role-based views.

• Automated Service Requests Routing with Power Automate:By integrating Microsoft Power Automate with SharePoint and Power Apps, service requests were automatically routed to the appropriate departments. As a result, the Metropolitan Council saw a 50% reduction in service request clearance time.

• Real-Time SQL Server Integration: Used On-Premises Data Gateway and SQL connectors to ensure secure, real-time CRUD operations across workflows and dashboards.

• Interactive Dashboards & Reporting Using Power BI: Implemented Power BI dashboards to provide operational visibility, performance tracking, and analytical insights to stakeholders.

• Scalable Design & Collaboration with Low-Code Solutions: All solutions followed ALM best practices, ensuring future extensibility via environment variables, component libraries, and Power Platform CLI.

Results

• 10+ workflows automated, delivering 80% reduction in manual task time

• Implemented automated routing system, reducing service request clearance time by 50%

• 5+ apps & dashboards launched across departments

• 3+ SQL Server systems integrated in real time

• Power BI dashboards enhanced executive decision-making with real-time KPIs

• 99.5% uptime across Power Automate flows

• Accelerated digital transformation and boosted interdepartmental collaboration

Client Overview

The Maryland Transportation Authority (MDTA) is responsible for managing and operating Maryland’s toll facilities. In pursuit of enhancing customer service and internal processes, MDTA sought to develop and optimize a Salesforce-based application while integrating it with various internal systems.

The Challenge

MDTA aimed to build and maintain a Salesforce application to streamline operations. However, the initial state of development and lack of proper system integration resulted in:

• Operational inefficiencies

• Poor data synchronization across platforms

• Limited visibility into service requests and case management

• Fragmented collaboration between departments

MDTA required a strategic technology partner capable of delivering a unified, scalable, and integrated Salesforce solution.

The Solution

Infojini stepped in to provide end-to-end Salesforce services, encompassing development, enhancement, maintenance, and support. Our approach included:

• Custom Salesforce application development tailored to MDTA's workflows

• Seamless integration with legacy and third-party systems to unify data

• Automation of service delivery processes for faster resolution times

• Ongoing support and system enhancements to adapt to evolving needs

• Training and documentation to ensure smooth user adoption across departments

Key Results

With Infojini’s support, MDTA achieved measurable improvements in its operations:

• 40% increase in process efficiency across departments

• Enhanced data accuracy and reporting through integrated systems

• Faster response times to customer service requests

• Improved collaboration and transparency between internal teams

• A scalable Salesforce ecosystem positioned for future growth

Technology Stack

• Salesforce Platform (Service Cloud, Custom Objects)

• RESTful APIs for Integration

• Middleware for Data Synchronization

• Salesforce Lightning Components

• Real-time Dashboards and Reports

Conclusion

By delivering a fully integrated and optimized Salesforce solution, Infojini enabled MDTA to enhance service delivery, ensure data integrity, and foster better interdepartmental collaboration. This project is a testament to Infojini’s ability to drive digital transformation in the public sector through innovative Salesforce solutions.

Client Overview

Colorado University, a prominent educational institution, was facing operational inefficiencies and compliance risks due to outdated, paper-based processes across its onboarding, surveys, and feedback systems.

The Challenge

Colorado University relied heavily on manual, paper-based methods to collect and manage critical data from students, staff, and faculty. This approach resulted in several pain points:

• Time-consuming and inefficient workflows

• Inaccurate or lost data due to human error

• Non-compliance risks with FERPA (Family Educational Rights and Privacy Act) and HIPAA (Health Insurance Portability and Accountability Act)

• Limited scalability and lack of centralized data management

The university needed a modern solution that would address these issues while aligning with strict regulatory standards.

The Solution 

Our team developed and implemented a secure, cloud-based digital system tailored to the university's needs. Key features of the solution included:

• Streamlined digital onboarding for students and staff

• Automated surveys and feedback collection with real-time analytics

• Role-based access controls and encryption to ensure FERPA and HIPAA compliance

• A centralized dashboard for administrators to manage data securely and efficiently

Results & Impact

The implementation of the digital system delivered significant improvements across multiple areas:

• 75% reduction in manual processing time

• Improved data accuracy and record management

• Full compliance with FERPA and HIPAA standards

• Enhanced user experience for both students and staff

• Greater operational transparency and faster decision-making

Technology Stack

• Cloud Hosting (AWS)

• Secure Database Management

• Custom Web Portal Development (React + Node.js)

• Compliance Layer for Data Security

Conclusion

By replacing outdated paper workflows with a robust, secure digital solution, Colorado University was able to modernize its processes, reduce risk, and operate with greater confidence and efficiency. This project demonstrates our commitment to delivering high-impact digital transformations for the education sector

Client: New York City Department of Citywide Administrative Services (NY DCAS)
Industry: Government / Finance / Administration
Platform: Microsoft Power Apps (Low-Code Platform)

The Challenge

NY DCAS was facing significant challenges with its manual invoice processing system, which resulted in:

• Delayed Approvals: Lengthy manual workflows caused bottlenecks and approval delays.

• Frequent Errors: Manual data entry and review led to mistakes and inconsistencies.

• Limited Visibility: There was no centralized view into payment cycles or invoice status.

• High Administrative Overhead: Staff spent excessive time tracking and managing invoice data.

The agency needed a modern, automated system to streamline approvals, enhance budget tracking, and improve operational efficiency.

The Solution

Infojini designed and delivered an end-to-end invoice automation platform using Microsoft Power Apps, a rapid application development tool that allowed for fast and scalable implementation.

Key Features Implemented:

• Contract & Budget Management: Easily add and manage contract and budget details for each invoice.

• Invoice Assignment & Approval Workflow: Assign invoices to staff and route them through structured approval workflows.

• Budget Validation: Approvers can verify budget availability before approval.

• Auto-Notifications: Real-time notifications sent when invoice status changes.

• Tracking Dashboard: Monitor and track invoice status across departments.

Implementation Timeline: Successfully delivered the solution in just 2 months.

The Benefits

The new invoice automation system provided NY DCAS with measurable improvements in efficiency and transparency.

• Faster Approvals: Significantly reduced processing time for invoice approvals.

• Real-Time Tracking: Staff can now monitor invoice status at any stage.

• Centralized System: A unified platform to manage invoices, budgets, and approvals.

• Automated Communication: Notifications improve transparency and reduce back-and-forth communication.

Outcome

Infojini’s low-code Power Apps solution empowered NY DCAS to streamline its financial operations, reduce human error, and improve compliance—all within a rapid 2-month delivery window.

Client: Rural Health Network of South Central New York (RHNSCNY)
Industry: Healthcare / Social Services / Public Sector
Platform: Web and Mobile Application

The Problem

RHNSCNY sought to improve access to non-emergency medical transportation (NEMT) services for Medicaid recipients and underserved populations, including rural seniors, individuals with disabilities, and low-income communities.

Their goals included:

• Simplifying Trip Planning: Many users and providers faced barriers in locating and scheduling transportation options.

• Improving Access to Services: Critical transportation gaps limited healthcare access in rural and low-resource areas.

• Data-Driven Decision Making: There was a need to visualize travel demand and patterns to improve planning and optimize service delivery.

The Solution

Infojini developed an intuitive, easy-to-use application tailored for health and human service providers to search, access, and plan transportation services for their clients.

Key Features Implemented:

• Searchable Directory: Providers can quickly find transportation services based on location, eligibility, and trip type.

• Trip Planning Tools: Built-in planning functionality simplifies route creation and scheduling for providers assisting clients.

• GIS Integration: Enables visualization of travel patterns using geographic information system (GIS) mapping tools.

• Heatmap Analytics: Helps RHNSCNY analyze service demand across different regions, identifying gaps and optimizing resources.

• User-Friendly Interface: Designed to be accessible and efficient for providers working with time-sensitive needs.

The Impact

The solution delivered by Infojini transformed how RHNSCNY and its partners approach transportation planning and delivery.

• Expanded Access: Improved transportation access for vulnerable and underserved populations.

• Efficient Planning: Providers can now plan trips faster and more accurately.

• Strategic Insights: GIS and heatmap tools allow for data-informed decision-making, ensuring better resource allocation.

• Improved Health Outcomes: By reducing transportation barriers, more individuals can attend critical medical appointments on time.

Outcome

The application empowered RHNSCNY to take a proactive, tech-enabled approach to solving transportation challenges in rural and low-income areas—bridging a crucial gap in healthcare accessibility.

Client: San Mateo County
Industry: Government / Social Services
Platform: Cross-platform Mobile Application (iOS & Android)

The Challenge

San Mateo County identified a critical need to improve communication and resource access for current and former foster youth, as well as resource (foster) families. The existing systems for disseminating information were fragmented, inconsistent, and not easily accessible to all.

Key challenges included:

• Timely Communication: Difficulty in sharing real-time updates about programs, events, and services.

• Language Barriers: The need for inclusivity, particularly for non-English-speaking families.

• Device Compatibility: Ensuring the platform worked seamlessly across various devices and operating systems.

• Administrative Limitations: Lack of tools for staff to easily manage content and gather feedback from users.

The Solution

Our team designed and developed Foster Connect, a modern, cross-platform mobile application tailored to meet the unique needs of San Mateo County’s foster care community.

Key Features:

• Centralized Resource Hub: Easy access to up-to-date programs, events, and newsletters.

• Administrative Dashboard: A secure backend interface that empowers county staff to manage app content, create and share survey forms, and broadcast messages.

• Push Notifications: Real-time alerts for urgent updates or event reminders.

• Multilingual Support: Full Spanish language support to ensure inclusivity for a diverse user base.

• Cross-Platform Compatibility: Optimized for both Android and iOS devices to reach the broadest audience.

The Results & Benefits

The Foster Connect app significantly improved the way San Mateo County connects with and supports its foster community.

• Enhanced Communication: Streamlined updates and outreach led to increased engagement among youth and families.

• Improved Feedback Collection: In-app surveys enabled the county to gather insights and improve service delivery.

• Greater Accessibility: Multilingual and mobile-friendly design ensured that more families could benefit from available resources.

• Operational Efficiency: County staff could now manage updates and communications without relying on third-party tools, reducing administrative time and effort.

Outcome

Foster Connect successfully addressed the county’s communication challenges, setting a new standard for how public agencies can leverage technology to serve vulnerable populations.

Client: Blue Ridge Community College (BRCC)

Industry: Higher Education

Project Focus: Accessibility Compliance, Responsive Design, and Content Management

The Challenge

Blue Ridge Community College aimed to modernize its website to better serve students, faculty, and the broader community. The college faced two key challenges:

• ADA Compliance & Accessibility: The existing website needed updates to meet ADA standards, ensuring access for users with disabilities.

• Cross-Device Compatibility: As users accessed the site from smartphones, tablets, laptops, and desktops, a responsive design was essential for consistent usability.

The Solution

We provided a full-scale solution tailored to BRCC’s needs—focused on compliance, usability, and efficient content management.

Accessibility Overhaul (ADA Compliance)

We performed a detailed accessibility audit using the SiteImprove tool and implemented improvements to bring the site into alignment with WCAG 2.1 Level AA standards. Enhancements included:

• Improved text contrast for readability

• Descriptive alt text for images and videos

• Meaningful hyperlink titles

• Full keyboard navigation support for forms and interactive elements

These updates ensured the website is inclusive and easy to navigate for users with a wide range of abilities.

Responsive Design Implementation

Using the Bootstrap framework, we built a mobile-responsive layout that ensures seamless performance across:

• Mobile devices

• Tablets

• Laptops

• Desktop computers

This approach improved accessibility and usability for all users—whether browsing at home, in class, or on the go.

Content Management System (CMS) Integration

We implemented WordPress CMS, giving BRCC’s internal staff the ability to manage website content efficiently without needing technical expertise. Key capabilities included:

• Custom page templates

• Easy drag-and-drop content editing

• User role management for distributed content control

Results & Benefits

The redesigned website delivered key improvements that support BRCC’s mission and digital strategy:

• Improved Accessibility
  Achieved full ADA compliance, providing equitable access to information and services for all users.

• Enhanced User Experience
  Responsive design led to a smoother browsing experience and improved engagement across all device types.

• Operational Efficiency
  The WordPress CMS empowered BRCC staff to manage and update content with ease, improving workflow and reducing dependency on technical teams.

Conclusion

This project enabled Blue Ridge Community College to deliver a modern, inclusive, and scalable digital experience. By aligning the website with accessibility standards, enhancing mobile responsiveness, and implementing an intuitive CMS, we helped BRCC create a platform that truly serves its students, faculty, and community.

Client: Sul Ross State University (SRSU)

Industry: Higher Education

Website Focus: Student Recruitment & Public Engagement

The Challenge

Sul Ross State University sought a comprehensive website overhaul to better support its mission and engage its diverse audience. The existing website posed several key challenges:

• Attracting Prospective Students: The outdated design and structure did not effectively communicate the value of SRSU or support the enrollment journey.

• Promoting the University’s Identity: There was a need to strategically elevate the SRSU brand and showcase its accomplishments, culture, and community impact.

• Community & Public Engagement: The university wanted to better highlight student/faculty achievements, university projects, and news to foster deeper connections with the public.

• Outdated UX/UI & Navigation: The legacy website had poor user experience and made it difficult to find key information—frustrating users across all audience groups.

The Solution

• We delivered a modern, user-centric web solution tailored to SRSU’s strategic objectives:

User-Centered, Responsive Web Design

• Developed a fully responsive website with an intuitive interface, optimizing the experience for prospective students, current students, faculty, alumni, and community members.

Modern CMS Integration

• Implemented a flexible and easy-to-use Content Management System, empowering non-technical staff to manage updates efficiently across all departments.

Strategic Feature Integration

To enhance engagement and streamline functionality, we introduced:

• Online Application Portals – Simplified the enrollment process for prospective students.

• Academic & Event Calendars – Made university events, deadlines, and activities easy to find.

• Dedicated Resource Sections – Tailored pages for faculty, students, and alumni.

• Accessibility Compliance – Ensured the site meets WCAG 2.1 standards, broadening access for all users.

• Enhanced SEO Implementation – Boosted discoverability to reach more prospective students and improve search engine rankings.

Results & Benefits

The revamped SRSU website delivered tangible improvements aligned with the university’s strategic goals:

• Increased Engagement & Satisfaction
  A clean, responsive design and user-friendly navigation significantly improved how users interact with the site.

• Operational Efficiency
  The CMS empowered staff to manage content and resources independently, reducing bottlenecks and delays.

• Growth in Online Applications & Inquiries
  The optimized user experience and SEO improvements contributed to higher traffic and a measurable uptick in student applications.

• Full Accessibility Compliance
  Meeting WCAG 2.1 guidelines ensured the site is inclusive and usable by individuals with disabilities.

Conclusion

This project marked a successful digital transformation for Sul Ross State University. The new website not only supports SRSU’s enrollment objectives but also strengthens its role in the broader community through better communication, accessibility, and user engagement. It now stands as a modern, flexible platform that can evolve with the university's needs.

Client: West Virginia University at Parkersburg (WVUP)

Industry: Higher Education

Website Type: Enrollment-Focused Institutional Website

The Challenge

WVUP faced several critical issues with its existing website that hindered its ability to engage users and support enrollment:

• Outdated Design & Limited Functionality: The previous site failed to meet modern user expectations, resulting in low engagement from students, faculty, and staff.

• Poor Navigation Structure: Key resources and enrollment information were difficult to find, negatively impacting the user journey.

• Accessibility Gaps: The site was not compliant with ADA accessibility standards, limiting access for users with disabilities.

• Inconsistent Experience Across Devices: The site lacked responsiveness, causing usability issues on mobile and tablet devices.

• Limited Content Control: The outdated CMS made it difficult for staff to update and maintain content efficiently.

The Solution

• To address these challenges, we delivered a full-scale website redesign and development solution tailored to WVUP’s needs:

Functional Enhancements

• Introduced new features such as dynamic event calendars, student resource portals, and faculty tools—empowering all users to find relevant content quickly.

Information Architecture Overhaul

• We restructured the site’s navigation and content flow, ensuring key sections like Academic Programs, Admissions, and Campus Resources were easily accessible.

Modern Visual Design

• A fresh, professional look aligned with WVUP’s branding, reinforcing trust and credibility among prospective students and stakeholders.

Responsive Development

• The entire site was built with a mobile-first approach, ensuring seamless usability across smartphones, tablets, and desktops.

Content Management System (CMS)

• Implemented a flexible and intuitive CMS, enabling the WVUP team to update and manage content without technical support.

Results & Benefits

• The revamped website delivered measurable improvements across user experience, accessibility, and operational efficiency:

• Enhanced User Engagement: Simplified navigation and interactive features led to increased time on site and improved enrollment journeys.

• ADA Compliance Achieved: Accessibility upgrades ensured inclusive access for all users, including those with disabilities.

• Operational Efficiency: The new CMS allowed staff to manage content effortlessly, reducing dependency on IT teams.

• Boosted Online Visibility: Modern design and optimized SEO increased site traffic and attracted more prospective students.

• Mobile Usability Improved: Responsive design provided a consistent, intuitive experience across all device types.