Interfaz

We take on the challenge of migrating to the cloud multiple critical services for an important bank in Central America.

Due to the exponential growth of users and the need for scalability, we perform a timely migration to the cloud of an application used to make supplier payments, reporting, and query modules.

Strategy

Cloud Migration
Data Security and compliance

Client

Confidential project 2019

Results

• Time-to-market improved
• Lead time to production improved
• Production errors minimized

SET THE PROBLEM

The Challenge

Before moving the critical service application to the cloud, we had to take into consideration the bank’s team and the different areas involved in the process, because they had never faced a project of such magnitude before. Therefore, we had to train them and engage them in our work methodology.

• Actual infrastructure integration
• Bank cultural change
• Gearing up with the bank staff

OUR FOCUS

The Solution

Before taking the first step in migrating to the cloud, we did a thorough assessment together with the bank’s development team on the existing modules and their dependencies. This helped to identify the critical components that would arise during the migration. Then we completed the migration without significant disruption to the bank’s daily operations.

• Structuring of a talented team
• Process and deadline compliance
• Rigorous and exhaustive testing

THE PROCESS

Services involved

From this process we learned the importance of detailed planning, effective team collaboration and a proactive approach to addressing challenges.

• Outsourcing
• Cloud Computing
• Digital Transformation

THE INSIGHTS

Some findings during the process
Gearing is a must
It’s necessary to carry on an effective coordination of the team, to achieve results as expected, deliver value, and meet deadlines.

Exhaustive testing

It’s necessary to avoid significant disruption and solve potential problems before they affected the system in production.

Detailed planning

An adequate planning and constant supervision is the only way to guarantee that the project meets the expectations.

Strom is more than a brand, it's a sports community passionate about endurance sports, with a focus on competition.

The brand was born out of the need for high performance competitors in Costa Rica to have professional, psychological, and emotional support to keep them in the elite.

• Strategy
• Naming
• Branding

Client

Ström

November 2021

Results

• Community growth
• Brand positioning
• Brand with a purpose

SET THE PROBLEM

The Challenge

Create a brand in which athletes would feel 100% involved. Synthesize in a logo the three endurance sports disciplines: cycling, swimming and athletics, but with an identity aligned with the brand’s purpose.

• Being an emotional brand
• Building athlete confidence
• Become a role model in Costa Rica

OUR FOCUS

The Solution

Conceptualization and creation of an imagotype based on an exploration of silhouettes that represent the position of each discipline. Strength in the swimmer’s strokes, constancy in the cyclist’s movement and power in the runner’s legs.

• Brand with a clear DNA
• Building trust through social media
• Becoming an interdisciplinary brand

THE PROCESS

Services involved

The success of the project relies on the proper selection of processes and services that effectively tackle the problem at hand.

• Logo Design
• Brand Concept
• Visual identity creation

Some findings during the process

Integration of disciplines

Athletes are grateful to have an ally that supports their passion for the sport.

Emotional support

Is a key factor for athletes to maintain their level and is part of the brand's purpose.

Delivery of value

Athletes feel confident that they have the support of a brand that delivers value.

A platform that facilitates medical control by connecting patients with doctors and drugstores.

Getting a doctor's appointment can be an odyssey. And after the appointment, keeping track of medications can be a hassle too. That's why DigiMedi was born, an app that connects doctors with patients, and patients with pharmacies, quickly and safely.

• Strategy
• Software Development
• UX/UI Design
• Business Intelligence
• Service Design

Client

DigiMed

April 2019

Results

Happier patients
Doctors connected
Pharmacies involved

SET THE PROBLEM

The Challenge

The challenge was to change how the medical prescription is made now, to offer greater convenience and comfort to patients when buying prescription medications through a valuable, easy-to-access, and easy-to-use service employing digital channels.

• Reliance on the app
• Connecting doctors
• Medical prescription process

OUR FOCUS

The Solution

We managed to connect patients, doctors, and drugstores through a platform where the doctor first prescribes the drugs digitally so that patients can access it from a mobile application, in addition to allow them to carry out strict medical control, makes it possible to request from partner pharmacies the delivery of prescription drugs in a convenient place and at the right time.

• Intuitive mobile app
• Efficient medical controls
• Deliveries on schedule

THE PROCESS

Services involved

The success of the project relies on the proper selection of processes and services that effectively tackle the problem at hand.

• UX Strategy
• Market Research
• UX/UI Design

THE INSIGHTS

Some findings during the process

Accessibility breach

Drugstores usually do not apply the 7600 law in their stores, hindering people with specific conditions from receiving adequate attention.

Online shopping benefits

We found that access to medication through digital means helping people who have time and mobilization problems.

Medication reminder

We realized people commonly use reminders and alarms as they usually forget to take their medication. For this reason, we implement functionalities based on people’s needs.

An online platform with a new shopping experience that allows you to shop everywhere in an easy and safer way.
We know what a bad shopping experience means, that's why All Handy was born. The first marketplace that understood the real needs of people. All Handy is what online shoppers are looking for and what they have been waiting for.

• Strategy
• Software Development
• UX/UI Design
• Business Intelligence

Service Design

Client

Handy
January 2019

Results

5.000+ products available
1.000+ satisfied customers
Same-day deliveries

SET THE PROBLEM

The Challenge

Improve the online shopping experiences by offering a solution focused on convenience, an omnichannel service, and adapted to people’s needs based on their needs. It will allow them to get their products at the moment they require without mobilization. 

Improve shopping experiences
Fulfilling evolving needs
On-time deliveries

OUR FOCUS

The Solution

We implement a service based on people’s convenience. We provide a variety of products by e-commerce and mobile apps that are easy to use. It complements an efficient delivery logistic that guarantees the delivery of the shopping at a low cost. 

All-inclusive marketplace
Easy shopping
Innovative solution

THE PROCESS

Services involved

The success of the project relies on the proper selection of processes and services that effectively tackle the problem at hand.

• UX Strategy
• Market Research
• UX/UI Design
• Branding
• Digital Marketing Strategy
• Software Development

THE INSIGHTS

Some findings during the process

Shopping planning
Shopping planning is directly related to saving time needs.

Trust Payment Methods

We understood that users’ confidence regarding online payment methods is influenced by the product’s trust.

Urgency as a need

We found that the urgency of purchasing a product is one of the main reasons people use a home delivery service

Create the architecture and infrastructure base for cloud services through the migration of a service that performs payroll and supplier payment reporting.

• Strategy
• Software development
• Cloud Migration
• Microsoft Azure Cloud

Client
Renowned bank in Central America
Confidential

Results
Increased trust and loyalty in the cloud

The Challenge
Change in the mindset of different areas of the Bank as we move to work in the cloud.
Permissions and access at the telecommunications and security level between the cloud and Onpremise to be able to consume each other’s services.
Integrate the areas of security, operations, and development to work more closely together towards the same objective and in a more agile way.

• Evolution of a traditional culture
• Building trust in the cloud
• Integration of critical areas

The Solution
We create all the necessary architecture and infrastructure to demonstrate to the bank’s employees and leaders that it was possible to break down the barriers with which they traditionally worked in order to obtain greater agility. In addition, workshops and training were given to promote the use and benefits of cloud.

• Implementation of agile culture
• Gearing of work areas
• Agile training and adoption

THE PROCESS

Services involved
With proper training, everyone understood that the right path was to have confidence and fidelity in the capabilities of cloud.

The success of the project relies on the proper selection of processes and services that effectively tackle the problem at hand.

• Research
• Planning
• Cloud Development
• Agile Training

Some findings during the process

Culture change
It was possible to break down barriers and open new horizons.

Banks gearing
If everyone wants to achieve it, everyone can.

Cloud confidence
Understanding that Cloud is the next wave of digital development.