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Intermedia

Experts in mobile and web solutions. AI & IoT.

4.8 6 Reviews
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Intermedia is a company from Argentina specialized in software development, funded and handled by a group of proactive professionals in the tech industry passionate for the creation of edgy and innovative products. 

Our core is Mobile Apps development (native but also hybrid) and everything that’s needed to provide a complete solution such as UX/UI, backend development, back office development and maintenance. 

Another strong area within our company is the Artificial Intelligence Department, where we develop different solutions such as KYC software, image recognition, recommendations systems, among others.

Over the last nine years we have built a strong portfolio of software solutions and have worked along the most important Argentine companies such as Telecom Group, Makro Supermarkets and RedLink. We have also exported our services to global startups and foreign companies.

Certifications

ISO 9001:2015
$25 - $49/hr
10 - 49
2012
Locations
Argentina
664 Belgrano, Tandil, Pcia. de Buenos Aires, Buenos Aires, Buenos Aires 7000
+5491137624561
United States
800 SE 4TH Avenue, Suite 704, Hallandale Beach, Florida 33009
+5491137624561

Focus Areas

Service Focus

30%
20%
10%
10%
10%
10%
10%
  • IT Services
  • Software Development
  • Mobile App Development
  • Web Development
  • App Designing (UI/UX)

Client Focus

65%
5%
30%
  • Small Business
  • Large Business
  • Medium Business

Industry Focus

20%
20%
20%
20%
20%
  • Advertising & Marketing
  • Business Services
  • Financial & Payments

Intermedia Executive Interview

Santiago Carliski
Santiago Carliski
CEO
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Please introduce your company and give a brief about your role within the organization.
Intermedia is a boutique software development company, funded and handled by a group of proactive professionals in the tech industry passionate about the creation of edgy and innovative products. Our company provides solutions to clients all over the world, mainly for the US market. Our core is Mobile Apps development (native but also a hybrid) and of course, everything that’s needed to provide a complete solution such as UX/UI, backend development, back-office development, and maintenance. Another strong area within our company is the Artificial Intelligence Department, where we develop different solutions such as KYC software, image recognition, and recommendations systems, among others.

My role as CEO of Intermedia is to lead the strategic planning of the company. Intermedia is constantly growing and evolving so we have to plan everything. I also have a close relationship with the People and Wellness area as I love working with people and helping teams to achieve success.
What is the story behind starting this company?
Intermedia was born in April 2012, while I and Maximiliano Cassola were studying systems engineering at the University of “Centro de la Provincia de Buenos Aires”, located in Tandil, Argentina. Over the next four years, the company started developing mobile applications for hybrid platforms and iOS systems, for a variety of clients. So, as founders of Intermedia, we can say that we know each other quite well, as the relationship started at the beginning of our career in 2007. This point is very important, for us, being aligned with your partners is one of the keys to success.

In 2016 Guillermo Pomeranz and Brenda Mana Pastrian became partners at Intermedia, the latter left the company months later, and moved to the US. From that moment on, Guillermo, currently commercial director, took direct control of the finances and administration department. In 2017 the company flourished and was hired to develop different projects throughout the Americas. Over the next two years the main KPIs doubled, and our clients started to acknowledge the high quality of the services provided. Finally, in 2020 we relocated to a broader and more comfortable space to be able to meet the needs and standards of our staff and clients. We continued to grow rapidly, and in 2021 Intermedia obtained the ISO 9001:2015 certification which confirms our continuous improvement and consolidates a strong and dynamic business structure that helps us to face the challenges posed by every new project and the cultural diversity of the latitudes we work with.
What are your company’s business model–in house team or third party vendors/ outsourcing?
Every year a lot of new websites announce the launching of new digital agencies or related companies. The trick here is that a lot of them are only a landing page with people that hire freelancers all over the world to solve clients’ needs. The issue is that with this approach it is impossible to assure quality because the freelancers are changing periodically. That’s one of the reasons why our company’s business model is an in-house team. We care about people and about our clients, so we have to be sure we have the right person for the right project.

Thus, we can provide our clients the warranty that the team is trusty and able to meet clients’ expectations. Software development is also a social science, if someone is not comfortable enough they won’t be as productive as needed, so we take human relations very seriously.
How does your company differentiate itself from the competition?
As a boutique, we provide very customized service to each of our clients. Not only to startups but also to big corporations, we provide our services in a very personalized way. This is something important at the moment of hiring a new software company, If you can only interact through a ticketing system or formal emails, you can't get the best out of the other part. That's why we provide all the necessary resources for the client to contact us, there is always a team at our side to talk to the client. Another proof of this is that the three partners of the company are available to talk and work with the clients.

As I mentioned before, our business model is also a differentiation from the competition. We know very well the people that work with us, so we can assure quality and reliability. Our team of professionals is improving their skills every day so we can also know every knowledge a team member has, to know the best fit for each project.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
Our clients are diverse, we help companies from different industries. Despite that, we have a strong experience in Telecommunications companies. We are very proud of being able to say that our clients decide to keep on working with us as they receive what they need and more. This is not an opinion, as we can mention for example that some clients have been hiring our services since 2015 (seven years ago and counting).
Please share some of the services that you offer for which clients approach you the most for?
Some of the most important services we offer at intermedia are:
  • Staffing is a service for companies that need to increase the number of software developers and professional technicians in their teams.
  • Dedicated teams, in charge of a team of experts in the development of digital products that work full time on a specific project to meet the client's needs.
  • A turnkey solution is the best alternative when you already know what software you need to develop.
  • Maintenance, where we take care of correcting those defects and problems that may emerge after its launch, and update it if necessary.
  • Consulting, for those who are looking for the best technological solutions.
  • Intermedia participates in an analytical search to offer the most complete solutions for each project. All of these services can be consulted on our website.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
We are ISO 9001 certified, which means that we must measure customer satisfaction rate. So it’s not an opinion, the customer satisfaction rate is measured with periodic surveys and calls with our customers. We implement NPS surveys but also other types of questions. This allows us to say that the customer satisfaction rate is above 95%. The requirements elicitation is made through agile methodologies techniques. We make all the meetings that are needed to be sure that we know exactly what clients need and want. This part is vital to be aligned with all the stakeholders.
What kind of support system do you offer to your clients for catering to their queries and issues?
As we follow agile methodologies, the feedback from the client is gathered constantly. The best way of catering to queries and issues is during daily meetings, sprint reviews, and retrospectives, among other agile rituals. We also provide our contact information if something important occurs. We also have a ticketing system in the case of providing a maintenance service.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We have different payment structures depending on the service required. Generally speaking, we provide dedicated teams to our clients, so we bill them following a Pay per Sprint methodology. In some other cases, we make Turnkey projects, so in that case, we use a Fixed Price approach.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
Our minimum requirement to accept a new project depends on the type of service. In the case of dedicated teams, the minimum is a team of three people for six months. In the case of Turnkey projects at least should take 160 hours.
What is the price range (min and max) of the projects that you catered to in 2021?
The price range will depend on the level of experience and technology required. Whatever the project, you can send us your inquiry and we will contact you as soon as possible.
Where do you see your company in the next 10 years?
Intermedia is evolving every year. In the next 10 years, we see the company as a firm in which clients from all over the world trust their technological needs. At the same time, we want to be a company where people want to work in, because of the warm atmosphere and customized treatment each person receives.

Intermedia Reviews

4.8 6 Reviews
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  • Mobile App Development
  • Web Development
  • App Designing (UI/UX)
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Federico del Rio

The best experience possible, they gave life to my project and are the ones who keep it alive.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
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Project Detail

$10001 to $50000
In Progress

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Review Summary

We could not be more happy with Intermedia. They are the only reason my company is running. The best, more efficient and high proficiency solutions that can possibly be demanded. I really enjoyed brainstorming with them, from juniors to seniors they have a team of brilliant young men who are extremely passionate about their work and furthermore, extremely talented. They find solutions to the problems, calculate exactly the time its going to take them to solve problems or create sprints making it super easy and simple to plan the administrative sprints. For us it was a solution in every aspect and we will be sharing our experience and recommending the company for the long run.

What was the project name that you have worked with Intermedia?

Mobilize - The activist Social Media

Describe your project in brief

Our company provides every service an activist in Latin America could need. From donation wiring, virtual wallet using the most trustable digital wallet (MercadoPago), event creation, fundraising campaigns and a social media forum.

What is it about the company that you appreciate the most?

They are very skillful and extremely talented. Their work has always been impecable.

Time efficient. With them there was never an issue with the time schedule. Always met the deadline.

Ideas. Their ideas helped the company go around the obstacles that the industry put us in front.

What was it about the company that you didn't like which they should do better?

To be honest, we always had the best experience possible with them and wouldn't change anything

Marcelo Roman

We were delighted with the intermedia service, an experience that I strongly recommend.

Rating Breakdown

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  • Schedule & Timing
  • Communication
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Project Detail

$50001 to $200000
Completed

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Review Summary

With Intermedia we developed a web&mobile system that would allow us to record the equipments movements, generating efficient indicators to improve our decision-making and allowing us to digitize the entire process.

INTERMEDIA captured de requirements, develop it and materialize it in a brilliant way. That is why our entire team is more than grateful and without a doubt we will work with them again on future projects

What was the project name that you have worked with Intermedia?

OXYSUR Mobile and web tracking system

Describe your project in brief

With Intermedia we developed a web&mobile system that would allow us to record the equipments movements, generating efficient indicators to improve our decision-making and allowing us to digitize the entire process.

What is it about the company that you appreciate the most?

The technical quality, without a doubt, the knowledge and the ability to generate solutions to all the items raised

The constant communication, both from Guillermo and from all the members of the team

The quality of the finished product really exceeded our expectations.

What was it about the company that you didn't like which they should do better?

Our experience was so satisfactory that we have nothing to comment on in this field.

Pablo Leonard

It was an excellent experience. They really were key partners in our first mvp

Rating Breakdown

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  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000
Completed

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Review Summary

They helped us to developed our first mvp. The relationship last more than two years, because they also were in charge of making the next level upgrades. It was always an excellent relation, that ends when we grew and bring in-house the capacities they were providing.

What was the project name that you have worked with Intermedia?

MVP and first steps of PassApp

Describe your project in brief

We are an access control solution operating in residential location and in corporate buildings. We use different type of techonogies: mobile apps, cloud, IoT, algoritms, biometrics, QR codes

What is it about the company that you appreciate the most?

The technicall skills, but also something very remarcable was their client orientation

What was it about the company that you didn't like which they should do better?

Nothing at all. Maybe the devs rotation they had in some period, but they were always trying not to suffer impact because of that

Matias Saravia

They work seriously, focused on the target with good communication and are very good at meet deadlines.

Rating Breakdown

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  • Schedule & Timing
  • Communication
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Project Detail

$10001 to $50000
In Progress

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Review Summary

Is my second time working with them and I still can strongly recommend them. They are very professional, make good products and work even quicker than schedule.

What was the project name that you have worked with Intermedia?

Salutiem, the place where doctors and patients who value each other meets

Describe your project in brief

Salutiem is a mobile app to connect directly health professionals with their patients. We are focused in doctors needs to make them more comfortable and profitable their practice, in order to feel good with the balance between work and free time.

What is it about the company that you appreciate the most?

They work quick and are completely trustable at meeting deadlines

They are professional, have engage with the project and give good advices on UI/UX

What was it about the company that you didn't like which they should do better?

We had a comercial missunderstanding, but we fixed quickly and they made changes to avoid them in the future.

Federico Chwe

Great company to work with, great result and after sale service

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  • Schedule & Timing
  • Communication
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Project Detail

$0 to $10000

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Review Summary

Great synergy between us, it was a pleasure to work with them, and we look forward to having more things done together. We really recommend them.

What is it about the company that you appreciate the most?

I loved working with them! We had great communication with them.

Very good product. The result of what we asked and what we got was better than expected

Great value! We would have payed a lot more if we had done this with any other company

What was it about the company that you didn't like which they should do better?

Nothing to say here. Great experience overall. We will work again together

Pedro Laplaza

Great job

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Review Summary

They commit and push forward in order to achieve great results