ITC Group

A Snapshot

Our client, a leading provider of structural steel services in Australia, has delivered end-to-end fabrication solutions to residential and industrial builders for over 40 years. From on-site measurement to final installation, their operations span across metro and regional locations. Despite their deep industry expertise, they faced challenges in internal communication, process visibility, and operational inefficiencies. ITC partnered with them to implement a Centralized Hub Solution—transforming how their teams collaborate and manage projects.

The Business Challenge

While highly experienced in fabrication and installation, the client struggled with:

• Unstable, manual workflows that were time-consuming and prone to errors, increasing operational risk.

• Siloed departments lacking seamless collaboration or integrated data sharing, reducing productivity and decision-making speed.

• Limited visibility into project progress and business metrics, impeding performance monitoring.

• Inability to make real-time decisions due to fragmented data and outdated tools, risking missed opportunities and delayed response.

Our Strategic Solution

ITC delivered a comprehensive transformation through a Centralized Hub platform tailored for the manufacturing industry:

• Conducted a thorough audit of existing processes, identifying bottlenecks and inefficiencies using domain-specific expertise.

• Designed a scalable transformation strategy to automate tasks, reduce paperwork, and standardize workflows across departments.

• Built and implemented a Centralized Hub Solution that connects all core functions—Sales, HR, Finance, Admin, Procurement, Warehouse, and Logistics—into a unified system, ensuring real-time collaboration and data access.

• Introduced end-to-end automation, centralized dashboards, and intelligent performance tracking to help teams focus on high-value activities and informed decision-making.

Measurable Impact

• 60% reduction in time spent on manual processes through workflow automation and system integration

• 40% improvement in interdepartmental collaboration, enhancing project delivery and alignment

• Real-time visibility into operations enabled faster decision-making and improved project oversight

• 30% reduction in operational overhead costs by streamlining admin and reporting tasks

A Snapshot

Our client is a top-tier provider of field service management software, delivering solutions that enhance customer service, ensure compliance, and drive business growth. Facing a fragmented and inefficient CMS ecosystem, they turned to us to streamline their digital operations and position themselves for scalability and market leadership.

The Business Challenge

The client’s legacy CMS setup was a strategic liability:

• Time Drain: Managing multiple complex CMS platforms consumed valuable leadership bandwidth.

• Cost Overruns: High maintenance expenses stemmed from disjointed systems and resource demands.

• Performance Issues: Slow websites, poor device responsiveness, and weak SEO hurt customer engagement and visibility.

• Maintenance Burden: A patchwork of tools and plugins made updates costly and cumbersome.

These challenges translated to lost efficiency, eroded margins, and stalled growth potential.

Our Strategic Solution 

We partnered with the client to deliver a transformative CMS overhaul, anchored by HubSpot CMS. Our approach focused on operational efficiency, performance, and scalability:

Unified CMS Migration

• Migrated their multi-site WordPress ecosystem to HubSpot CMS with uninterrupted service.

• Centralized integrations and tools, reducing complexity and costs.

Performance & Market Boost

• Accelerated page speeds and optimized SEO, increasing organic reach and lead potential.

• Revamped templates for a seamless, responsive UI/UX across all devices.

Automation for Efficiency

• Deployed HubSpot workflows to automate lead tracking, form submissions, and scheduling - saving hours of manual effort.

• Enhanced multi-site management with real-time monitoring and validation.

Growth Enablement

• Developed an MVP website for a new business line, from concept to launch, proving the platform’s flexibility.

Measurable Outcomes 

• Efficiency Gains: Automation slashed management overhead, freeing focus for strategy.

• Cost Savings: Streamlined systems cut operational expenses significantly.

• Customer Impact: Enhanced UX and faster sites improved satisfaction and retention.

• Digital Leadership: SEO and speed improvements elevated market visibility.

A Snapshot

GiveTour is a dynamic startup empowering sports league communities to effortlessly create, manage, and scale tournaments of any size. With support for a wide variety of sports and competition formats, the platform serves millions of users globally and simplifies the operational complexity behind league management. To meet rising user demands and expand functionality, GiveTour partnered with ITC to accelerate development and deliver a scalable, cost-effective platform.

The Business Challenge

As GiveTour’s user base and tournament formats grew, the team faced several core challenges:

• Needed a sophisticated system to manage a wide range of tournaments and competition structures, each with its own complex sports rules.

• Lacked the technical resources to operate and maintain a flexible platform that could scale with user needs and adapt to the evolving sports ecosystem.

• Required full-stack development talent to support continuous delivery of new features while staying cost-effective and agile.

Our Strategic Solution

ITC partnered closely with GiveTour’s leadership to translate business goals into scalable, high-impact technology solutions:

• Delivered in-depth technical consultation and strategic planning, identifying architecture and feature design approaches that minimized operational costs while maximizing scalability.

• Deployed a full-stack engineering team with extensive experience across web and mobile development, capable of managing platform complexity and delivering new features quickly.

• Focused on rapid, iterative releases, maintaining system stability while enabling continuous improvements in user experience and functionality.

Measurable Impact

• 2X increase in delivery speed through agile execution and optimized development workflows

• 15% total cost savings driven by resource efficiency and lean architecture

• 2M+ users across multiple countries supported by a scalable, resilient tournament management platform

A Snapshot

TrueBet is a social betting application that enables users to create private groups, place bets with friends, and track real-time results. Players can join groups via secure credentials and receive live notifications throughout the game lifecycle. With a growing user base spanning multiple countries, TrueBet partnered with ITC to scale its platform, process large volumes of sports data, and accelerate feature delivery across a dynamic gaming environment.

The Business Challenge

TrueBet faced several technical and operational challenges as it scaled its platform:

• Required synchronization of large and frequently updated sports data from multiple external providers, including real-time updates for live betting scenarios.

• Needed engineers with full-stack capabilities and adaptability to handle evolving product demands and rapid feature deployment cycles.

• Faced complexity in resolving detailed game logic—particularly around golf—and ensuring accurate payout calculations.

Our Strategic Solution

ITC provided a robust and scalable development framework focused on speed, accuracy, and flexibility:

• Developed an efficient background job system to handle high-frequency and large-volume data synchronization. These jobs were fully logged, retriable, and extensible, ensuring high data integrity and minimal downtime.

• Committed to an Agile Scrum framework, promoting continuous delivery, close collaboration, and flexibility to adjust to changing client needs across each sprint.

• Assembled a dedicated full-stack team with deep technical expertise to support front-end, back-end, and data layer requirements—enabling faster turnaround and reduced operational costs.

Measurable Impact

• 33% reduction in ticket resolution time through improved processes and system stability

• 40% decrease in cost per ticket by optimizing engineering workflows and automation

• 2M+ users across multiple countries supported by scalable architecture and real-time data handling

A Snapshot

Alo Analytics delivers a secure, scalable chatbot analytics platform tailored for enterprises with strict compliance and integration needs. Compatible with modern chatbot frameworks and deployable across cloud or on-premise environments, the solution supports advanced data analytics, interaction tracking, and digital transformation. Alo Analytics partnered with ITC to build an intelligent customer engagement system that enhances reporting, improves support operations, and boosts satisfaction.

The Business Challenge

As the volume of user interactions grew across client channels, Alo Analytics faced several technical and operational challenges:

• Required a robust system to handle large volumes of incoming/outgoing messages from Facebook and other chat platforms—without loss, delay, or conversation disruption.

• Needed to collect, process, and analyze vast chat datasets in real-time and display insights accurately through a dashboard.

• Aimed to improve customer experience through better visibility into user interactions and operational performance.

Our Strategic Solution

ITC delivered a flexible and secure solution designed to elevate chatbot intelligence, data reporting, and customer engagement:

• Built an AI-powered, self-service chatbot solution complete with ready-to-use templates and configurable modules, enabling rapid deployment and customizability.

• Integrated an agent back-office and live chat system that seamlessly connects with core business units, including sales, support, claims, and IT operations.

• Developed a comprehensive Power BI dashboard to unify interaction data, generate actionable insights, and enable rapid decision-making across business functions.

• Ensured compatibility with client infrastructure through secure APIs and custom integrations—supporting both cloud and on-premise environments.

Measurable Impact

• Improved customer experience with Power BI-enabled analytics and real-time data visualization

• Unified disparate datasets to analyze interactions rapidly and improve operational clarity

• Increased customer satisfaction by delivering faster, more accurate responses and reducing support friction

A Snapshot

ACB, one of Asia’s largest private banks, sought to deepen customer relationships and elevate engagement through a cutting-edge omnichannel loyalty program. Partnering with ITC, they launched BlueRewards, a bespoke loyalty application designed to deliver personalized experiences, drive retention, and strengthen their market position.

The Business Challenge

ACB faced strategic hurdles in modernizing loyalty:

• Customization & Scale: They needed a flexible, scalable solution tailored to diverse customer preferences across millions of users.

• Security Imperative: Protecting sensitive personal and financial data in an omnichannel system was non-negotiable.

• Data Volume: Handling real-time streams of massive customer data outstripped existing resource capacity.

These weren’t just technical issues, they were risks to customer trust, operational efficiency, and growth.

Our Strategic Solution

ITC delivered a comprehensive, end-to-end transformation:

Tailored Loyalty Ecosystem

• Built BlueRewards as a cloud-based, scalable platform, enabling personalized offers based on real-time customer behavior insights

• Designed seamless front-end web and mobile apps, plus a robust CMS and admin portal.

Fortified Security & Performance

• Engineered a high-security architecture to safeguard data for 13+ million users and millions of daily transactions.

• Leveraged microservices and cloud scalability to ensure uptime and speed under peak loads.

Rapid Deployment

• Took the solution from concept to live in just 3 months, minimizing disruption and accelerating ROI.

Measurable Impact

• Speed to Market: Live in 3 months, outpacing industry norms.

• Scale & Engagement: 60K+ daily transactions and 800K+ active users, with 100% omnichannel consistency.

• Customer Loyalty Lift: Enhanced experiences driving retention and spending.

A Snapshot

$NAP, developed by FE Credit, is a pioneering digital lending platform in Vietnam’s financial sector. It enables customers to apply for loans and credit cards online, receive near-instant approvals, and manage their credit with budgeting tools, payment features, and credit score tracking. To optimize its onboarding and verification flow, improve risk assessment, and scale delivery, FE Credit partnered with ITC to deliver an intelligent, end-to-end lending and OCR solution.

The Business Challenge

$NAP faced several mission-critical challenges limiting customer experience and operational efficiency:

• A lengthy and complex onboarding process negatively affected customer conversion and retention.

• The platform lacked the resources and tools to build a seamless, end-to-end digital lending lifecycle.

• Needed to improve credit history scoring and risk assessment to enable faster, more accurate decisions and reduce fraud risk.

Our Strategic Solution

ITC delivered a high-impact transformation across platform performance, process automation, and identity verification:

• Developed a comprehensive digital lending solution covering the full loan lifecycle—designed for scalability, accuracy, and customization to match FE Credit’s lending criteria.

• Implemented OCR (Optical Character Recognition) capabilities to rapidly extract and verify user identity information from uploaded images, reducing manual checks and onboarding time.

• Provided expert engineering teams with fintech experience to architect and implement a consistent, compliant, and customer-centric lending flow.

• Optimized data workflows and scoring mechanisms to enable faster, more precise credit risk assessment while maintaining security and compliance.

Measurable Impact

• Application processing time reduced by a third, enhancing customer experience

• Error rates dropped by 40%, improving data accuracy and reducing operational friction

• Onboarding and verification time decreased by 25%, accelerating time-to-loan approval

A Snapshot

IZIon24 Agent is a dedicated sales platform built to empower insurance agents with the tools needed to sell more effectively and provide superior customer service. With features like lead management, policy tracking, document automation, and electronic signatures, the platform enables agents to close deals faster and operate more efficiently. ITC partnered with IZIon24 Agent to deliver a high-performance, scalable solution that simplifies operations and accelerates sales productivity.

The Business Challenge

IZIon24 Agent faced several mission-critical challenges:

• Needed a system for agents to create personalized insurance packages and demonstrate policies to clients in-app for quick decision-making.

• Required tools to monitor agent performance and sales team effectiveness, enabling data-driven leadership oversight.

• Faced the need for a reliable data migration system to handle large volumes of structured data with full integrity.

• Lacked the internal capacity to develop and release new features quickly while keeping costs under control.

Our Strategic Solution

ITC delivered a comprehensive end-to-end solution tailored to IZIon24 Agent’s growth needs:

• Built a fast, user-friendly platform allowing agents to customize products, manage policies, and track contract approvals in real time.

• Implemented systems to monitor performance, forecast outcomes, and provide visibility into sales activity.

• Delivered a secure, well-defined ETL pipeline for smooth data migration across platforms.

• Offered full-stack services including UI/UX, architecture design, development, testing, DevOps, and maintenance—ensuring fast, high-quality feature deployment.

• Applied Agile methodologies and a multi-stage release strategy to accelerate time-to-market.

Measurable Impact

• 33% development cost savings through streamlined delivery and resource efficiency

• 2X enhanced agent performance with smarter tools and real-time process tracking

• 3 months launching to market, from design to full deployment

• Improved operational transparency and data accuracy

• Seamless integration with over 10 external systems

A Snapshot

IZIon24, an ambitious insurtech startup, is transforming how the younger generation engages with insurance. With a bold vision to democratize access to insurance products and reimagine how insurance is perceived, IZIon24 sought to build a future-proof digital platform that could scale across Vietnam’s vast insurance market. ITC partnered with IZIon24 to deliver a highly scalable, AI-driven platform that supports seamless integrations, next-gen UX, and full-stack development to power their mission.

The Business Challenge

IZIon24 confronted a series of strategic and technical challenges on their path to disruption:

Market-Ready Infrastructure

• Required a robust, adaptable insurance core system capable of serving millions of users across life and non-life segments.

Complex Integration Needs

• Needed seamless integration with diverse payment gateways (Momo, SmartPay, Bankcard, Payoo) and insurance partners.

• Also required third-party tools like OCR, CleverTap, and analytics layers to personalize and optimize user experiences.

User-Centric Design

• Aimed to build a transparent, intuitive mobile UX to simplify product discovery and purchase for a digital-native audience.

Our Strategic Solution

ITC delivered an end-to-end digital transformation, designed for scale, innovation, and agility:

Scalable Insurtech Platform

• Built a cloud-native, big data-enabled B2C insurance ecosystem using AI and modern microservice architecture.

• Delivered a full-stack platform comprising the core system, responsive web portal, and native mobile applications.

Expert Full-Stack Team

• Deployed a dedicated full-stack engineering team responsible for the entire product lifecycle:

  • System Architecture

  • Database Design

  • Solution Integration

  • API Testing

  • Functional Testing

  • Deployment & BA Services

AI-Powered Loyalty Engine

• Designed and implemented an AI-driven loyalty platform with micro-segmentation capabilities.

• Enabled targeted engagement and retention strategies, optimizing customer lifecycle value and reducing churn.

Measurable Impact

• Scalability: Platform designed to support millions of users and high transaction volumes across multiple insurers and gateways.

• Speed to Market: Accelerated development through an end-to-end delivery team, reducing time-to-launch.

• Customer Retention: AI-powered loyalty engine increased engagement and improved retention in a competitive insurtech space.

• Unified Experience: Delivered a mobile-first, simplified UI/UX aligned with the digital habits of the Gen Z & millennial market.

A Snapshot

Selz, a dynamic eCommerce platform from Sydney, Australia, empowers entrepreneurs and small to medium-sized businesses to effortlessly launch and scale their online stores. With a mission to deliver a secure and seamless selling experience, Selz envisioned an intuitive platform supporting real-time integrations with major third-party services. To bring this to life, ITC partnered with Selz to co-develop a resilient, scalable, and user-centric ecosystem tailored for modern digital commerce.

The Business Challenge

Selz faced a range of business and technical hurdles:

• Platform Expectations: The need for a secure and user-friendly eCommerce application that enabled merchants to manage products, customers, and orders—while integrating with platforms like Square, Amazon, iZettle, and Facebook Shop.

• Remote Team Dynamics: With all team members distributed globally, coordinating development across time zones led to communication gaps, delays, and reduced alignment.

• Development Bottlenecks: Limited internal bandwidth, particularly among full-stack engineers, slowed progress on new features and third-party integrations.

• Scalability & Maintenance: Selz sought a solution that could scale reliably while ensuring maintainability and future-proofing.

Our Strategic Solution

ITC delivered a full-spectrum, strategic transformation tailored to Selz’s vision:

End-to-End Development Support

• Partnered closely with Selz’s management to define long-term goals and align platform features accordingly.

• Delivered responsive web designs and architecture supporting a seamless experience for both merchants and buyers.

Full-Stack Expertise

• Deployed a full-stack development team with deep experience in scalable eCommerce systems and third-party integrations.

• Employed best-in-class tech stacks and development practices to ensure performance, traceability, and security.

Agile Collaboration & Communication

• Maintained open, real-time communication across time zones.

• Adapted schedules to support global collaboration, fostering stronger alignment and faster delivery.

Measurable Impact

• Cost Efficiency: Achieved 10% in total cost savings through optimized development and resourcing strategies.

• Performance Boost: Improved team productivity by 20%, enabling faster rollouts and better quality assurance.

• Cloud-Native Success: Reached 100% cloud adoption, driving flexibility, security, and scalability for future growth.

A Snapshot

Altavod is a digital streaming platform revolutionizing independent film distribution. It allows filmmakers to release, monetize, and control their content directly, while offering viewers a curated marketplace to discover unique films. Designed to create a more sustainable model for indie creators, Altavod partnered with ITC to scale its platform securely across web, mobile, and OTT apps while optimizing operations and accelerating feature delivery.

The Business Challenge

Altavod faced several strategic and technical hurdles while scaling its growing platform:

• Needed to build a secure, high-performance platform where users could browse, purchase, and rent films, and filmmakers could easily upload and distribute their content.

• Required full-stack engineers to join the internal team, contribute to feature development, and support migration of existing microservices to modern tech stacks.

• Sought to build OTT apps across a wide ecosystem—MacOS, Windows, Chromecast, Apple TV, Amazon Fire TV, and Roku.

• Remote, globally distributed teams caused communication and coordination challenges, impacting delivery timelines.

Our Strategic Solution

ITC delivered a full-scale, collaborative development strategy to enhance platform speed, security, and reliability:

• Supplied highly skilled full-stack engineers (Web, Mobile, Backend) who integrated with Altavod’s internal teams and contributed across the entire product lifecycle.

• Led platform modernization efforts, migrating microservices to updated tech stacks and aligning system architecture with long-term growth plans.

• Designed and developed secure, high-performance OTT apps, leveraging Digital Rights Management (DRM) to protect film content across all viewing platforms.

• Delivered a comprehensive digital testing suite, including automation, performance, and cybersecurity testing to ensure end-to-end reliability and platform integrity.

• Ensured smooth cross-time-zone collaboration with excellent communication, agile practices, and alignment with Altavod’s CTO.

Measurable Impact

• 80% automation coverage, improving QA efficiency and reducing regression risks

• 30% cost savings through optimized resourcing and development practices

• 50K+ daily active paid users on the platform, supported by scalable infrastructure

A Snapshot

Empire SUITE is a powerful cloud-based platform helping businesses of all sizes automate and streamline project and process management. Its accessibility and flexibility make it ideal for remote and distributed teams across industries. To scale its analytics and system integrations, Empire SUITE partnered with ITC to enhance performance, reporting, and engineering capacity.

The Business Challenge

Empire SUITE faced several key challenges impacting performance and growth:

• Power BI performance issues due to unsupported stored procedures and Microsoft Graph API throttling, limiting access to reliable, real-time insights.

• Required a standardized, visually engaging reporting format to improve internal and external communication.

• Lacked internal bandwidth and full-stack engineering resources to integrate complex third-party platforms and accelerate delivery.

Our Strategic Solution

ITC delivered scalable, performance-driven solutions tailored for business intelligence and system extensibility:

• Introduced self-service BI tools enabling business users to generate actionable insights without deep technical skills.

• Redesigned the database architecture for efficient data retrieval compatible with Power BI, and implemented background job processing and queuing systems to reduce load and increase system stability.

• Provided a dedicated full-stack engineering team to execute integrations with various third-party systems, ensuring seamless data flow and performance.

• Maintained active, timezone-adaptive communication, ensuring alignment with project milestones and responsiveness to evolving requirements.

Measurable Impact

• 15% increase in release speed through streamlined processes and automated data workflows

• 20% total cost savings via optimized resource allocation and engineering efficiency

• 100% fully scalable end-to-end tools supporting long-term platform growth and data-driven decision-making

A Snapshot

ForecastRx is a powerful demand forecasting platform that leverages advanced algorithms to help businesses optimize inventory, reduce lost sales, and enhance order efficiency. By analyzing historical sales data and real-world logistics, ForecastRx generates accurate projections for product demand. To scale platform capabilities and deliver a streamlined user experience, ForecastRx partnered with ITC to strengthen its data handling, automation, and integration layers.

The Business Challenge

ForecastRx encountered several critical challenges that needed to be addressed to maintain performance and scalability:

• Lacked in-house engineering resources with the necessary full-stack expertise to support web development, database optimization, and integration with large-scale platforms like Amazon and QuickBooks.

• Faced challenges in managing complex and expanding datasets required for near real-time forecasting and advanced analytics.

• Needed to deliver a user-friendly interface that simplified access to critical forecasting insights without overwhelming end users with excessive information.

Our Strategic Solution

ITC delivered a technically sound, scalable solution tailored to ForecastRx’s platform vision:

• Implemented a batch processing framework to sequentially transform and process large datasets from platforms like Amazon, QuickBooks, and CSV sources—ensuring consistency while minimizing network strain.

• Designed a system that pre-processes historical data, identifies patterns and seasonality, and prepares the platform to run forecasting algorithms efficiently in near real time.

• Delivered a clean, transparent UI focused on usability and decision-making clarity, balancing depth of insight with simplicity.

• Enabled robust backend development and optimized server-side logic to support dynamic forecasting operations and integrations at scale.

Measurable Impact

• 88% automation coverage achieved through strategic process enhancements

• 2X increase in release speed through streamlined architecture and dev practices

• 100% test automation for the website, ensuring stability and faster time-to-market

A Snapshot

DiscoverMarket, a trailblazer in Embedded Insurance, aimed to transform how individuals and businesses access insurance. Their vision: a seamless marketplace connecting the insurance value chain, streamlining operations for providers and delivering a frictionless buying experience for customers. ITC partnered with them to build a robust, secure, and scalable platform that turned this vision into reality.

The Business Challenge

DiscoverMarket faced complex hurdles:

• Platform Demands: A secure, scalable system was critical to enable users to compare quotes and manage products while ensuring admin efficiency.

• Architectural Complexity: A modern, microservices-based architecture was needed to guarantee performance and data security across millions of transactions.

• Team Coordination: Remote sub-teams across time zones struggled with communication and alignment, risking delays.

• Balancing Act: Ongoing maintenance competed with new feature development, threatening stability and innovation.

• Regulatory Navigation: Operating across countries required compliance with diverse regulations and cloud environments.

• Risk & Fraud: Manual processes for risk assessment and fraud detection slowed operations and introduced errors.

Our Strategic Solution

ITC delivered a phased, end-to-end transformation:

Scalable Marketplace

• Built a microservices and micro-frontends platform (M.A.C.H architecture) to handle 10K+ concurrent users and double delivery speed.

• Enabled real-time quote comparisons, product management, and reporting with a user-friendly interface.

Security & Performance

• Implemented passwordless authentication (Passkey) and AI-driven tools (e.g., ChatBot, GitHub Copilot) for a secure, high-performance ecosystem.

• Used a multi-cloud strategy (Azure, AWS) with sharding and replication to ensure data integrity and uptime globally.

Efficiency & Agility

• Adopted Trunk-Based Development and automated testing (100% website coverage) to accelerate deployment and maintain stability.

• Streamlined remote team workflows with Agile practices, overcoming time zone challenges.

Automation Advantage

• Integrated automated risk assessment and fraud detection, cutting manual effort and boosting accuracy.

Measurable Impact

• Speed: 2X faster delivery, from PoC to MVP.

• Scale: Handles 10K+ simultaneous users with zero downtime.

• Reliability: 100% automated testing ensures flawless performance.

• Efficiency: Reduced manual workload, freeing resources for innovation.

A Snapshot

Geronimo is a purpose-driven technology company based in the US that connects businesses with non-profit organizations through unique experience-driven platforms. Serving industries such as golf, hospitality, retail, and dining, Geronimo enables businesses to amplify their reach and impact by partnering with charitable causes. To modernize its decade-old system and prepare for rapid scale, Geronimo partnered with ITC to transform its platform for speed, efficiency, and integration-readiness.

The Business Challenge

Geronimo’s growth was being limited by multiple technical and operational hurdles:

• Operated on a legacy system built over a decade, containing a mix of outdated and modern technologies that made upgrades and maintenance difficult.

• Faced complex querying requirements with over 100 interrelated tables, complicating data retrieval for certificates and reports.

• Spent significant time on manual processes, reducing operational efficiency.

• Lacked internal bandwidth to develop new features and third-party integrations, including CRM, mobile bidding, and email marketing platforms.

Our Strategic Solution

ITC delivered a robust and future-ready development solution to modernize and optimize Geronimo’s platform:

• Provided a full-stack engineering team with broad technical expertise to maintain and evolve the existing system.

• Implemented SOLR.net to enhance the certificate search engine, enabling fast, flexible, and scalable queries across complex data sets.

• Applied modern design patterns for clean, extensible code that simplifies maintenance and reduces technical debt.

• Optimized all database interactions using Entity Framework and Microsoft SQL, improving performance and reducing server load.

• Fostered a collaborative development approach, with clearly defined roles and consistent communication to ensure alignment and delivery.

Measurable Impact

• 70% reduction in time spent on manual processes through automation and streamlined workflows

• 50% decrease in monthly cloud infrastructure costs via performance optimization

• 40% reduction in database hits by redesigning data access and improving query efficiency