“Paid for services that were not completed with ongoing concerns around security practices.”
I hired IWebNext for a website design project with a defined scope and short turnaround. The project was not completed. While some template-based examples were shared, they did not reflect the agreed approach and no final website was delivered. I made multiple attempts to resolve the situation and allowed the work to be converted into a social media campaign instead of requesting an immediate refund. However, that project was also never executed. No campaign was launched, no ads were run, and no reporting was provided. Throughout the process, requirements shifted and communication lacked structure. A major concern was repeated requests for direct usernames and passwords for accounts, including Google-related access, rather than using proper permission-based methods. In the end, neither project was completed.
