Ranj, IT Manager at Nonprofit Organization
Posted 5 months ago
A skilled, dependable partner who supports our mission and ensures long-term tech reliability.
I worked directly with a small but dedicated team. Communication was excellent, they were proactive, transparent, and always quick to respond to urgent matters. They provided regular updates and managed tasks in a structured way that made collaboration easy.
Results & Impact
- Excellent uptime with no major interruptions.
- Improved security for sensitive user and donor data.
- Faster and more stable web applications, creating a better experience for end users.
- Freed up internal staff time by reducing IT burdens.
Results & Impact
- Excellent uptime with no major interruptions.
- Improved security for sensitive user and donor data.
- Faster and more stable web applications, creating a better experience for end users.
- Freed up internal staff time by reducing IT burdens.
What was the project name that you have worked with JRD Systems?
Nonprofit organization providing developmental services
What service was provided as part of the project?
Mobile App Development, Web Development, IT Services
Describe your project in brief
We needed a trusted partner to manage our servers, website, and web applications. Our priority was to ensure reliability, security, and smooth performance so our team could focus on delivering programs instead of troubleshooting technology issues.
What is it about the company that you appreciate the most?
Their reliability and ownership. They treat our systems as if they were their own and always go above and beyond to resolve issues quickly and effectively.
What was it about the company that you didn't like which they should do better?
The only improvement I could suggest is more structured documentation of processes for easier internal reference, but this is a minor point compared to the overall value delivered.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $200000+
- Completed
- NGOs