Mallow Technologies

Name: Mallow Technologies
Telephone: +919884228063
Price range: < $25

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Leveraging Technology

At Mallow Technologies, we specialise in AI-driven custom web and mobile application development that delivers real business outcomes. With 14+ years of experience, we provide end-to-end services from initial consultation and analysis to development, deployment, and ongoing maintenance.

Our technical expertise spans native iOS and Android app development, as well as scalable web applications using PHP (Laravel), Ruby on Rails, Node.js, and Python. We also offer advanced Salesforce services tailored to help businesses optimise workflows, enhance customer engagement, and drive growth. For front-end experiences, we leverage modern technologies such as React JS, HTML, and CSS to create intuitive, high-performance interfaces. By incorporating AI-driven development practices, we enable businesses to harness intelligent automation, smarter workflows, and predictive insights within their applications.

India

No.40, Vivekananda Nagar main road, Sengunthapuram, Karur, Tamil Nadu 639001

+919884228063

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Service Focus

Focus of Software Development

PHP - 10%
Python - 5%
Node.js - 5%
Ruby on Rails - 15%
Laravel - 20%
Django - 5%
ReactJS - 5%
Agile - 5%
MongoDB - 5%
NumPy - 5%
PhpStorm - 5%
WebSockets - 5%
Redis - 5%
Scrum - 5%

Focus of Artificial Intelligence

Deep Learning - 10%
Machine Learning - 10%
ChatGPT Development & Integration - 15%
Generative AI - 10%
AI Consulting - 5%
AI Integration & Implementation - 5%
LLM Development - 20%
OpenAI - 5%
AIOps - 5%
MLOps - 5%
Prompt Engineering - 5%
AI Agent Development - 5%

Focus of Mobile App Development

iOS - iPhone - 10%
Android - 10%
iOS - iPad - 10%
Enterprise Apps - 15%
Web Apps - 15%
Hybrid - 10%
Flutter - 10%
Swift - 5%
Kotlin - 5%
Android Studio - 5%
Objective-C - 5%

Focus of Web Development

HTML - 10%
HTML5 - 10%
CSS - 10%
Bootstrap - 20%
CSS3 - 20%
Nginx - 10%
Vue.js - 20%

Focus of DevOps

Git - 5%
Jenkins - 5%
Docker - 10%
Kubernetes - 5%
AWS ECS - 10%
DevOps Automation - 10%
DevOps Consulting - 10%
DevOps Microservices - 10%
DevOps as a Service - 5%
CI/CD - 5%
DevOps Implementation - 5%
AWS DevOps - 10%
Terraform - 10%

Focus of Testing Services

Manual Testing - 5%
Automation Testing - 5%
Performance Testing - 5%
Load Testing - 5%
Application Security Testing - 5%
Unit Testing - 5%
Integration Testing - 5%
Regression Testing - 5%
Acceptance Testing - 5%
Beta Testing - 5%
Stress Testing - 5%
Compatibility Testing - 5%
Reliability Testing - 5%
Localization Testing - 5%
Selenium - 5%
Apache JMeter - 5%
Agile Software Testing - 5%
Appium - 5%
Website QA - 5%
API Testing - 5%

Focus of IT Services

Staff Augmentation - 5%
Database Administration - 5%
Outsourcing - 5%
IT Consulting - 5%
MySQL - 35%
PostgreSQL - 35%
SQL - 5%
Amazon DynamoDB - 5%

Focus of Cloud Computing Services

Amazon (AWS) - 10%
Google App Engine - 10%
Rackspace - 5%
IaaS - 10%
Private Cloud - 10%
Hybrid Cloud - 10%
Cloud Security - 10%
Amazon CloudFront - 5%
Amazon EC2 - 5%
AWS Lambda - 5%
AWS S3 - 5%
Heroku - 10%
Twilio - 5%

Industry Focus

E-commerce - 10%
Business Services - 5%
Industrial - 5%
Enterprise - 5%
Other Industries - 5%
Designing - 5%
Information Technology - 5%
Hospitality - 5%
Healthcare & Medical - 5%
Financial & Payments - 5%
Consumer Products - 5%
Other - 40%

Client Focus

40% Medium Business

40% Small Business

20% Large Business

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Client Portfolio of Mallow Technologies

Project Industry

Telecommunication - 16.7%
Education - 16.7%
Transportation & Logistics - 16.7%
E-commerce - 8.3%
Utilities - 8.3%
Financial & Payments - 16.7%
Enterprise - 8.3%
Business Services - 8.3%

Major Industry Focus

Telecommunication

Project Cost

Not Disclosed - 91.7%
$10001 to $50000 - 8.3%

Common Project Cost

Not Disclosed

Project Timeline

Not Disclosed - 66.7%
100+ Weeks - 33.3%

Project Timeline

Not Disclosed

Portfolios: 12

Trygg

Trygg helps in keeping the field staff and security managers constantly connected. This provides security and risk management solutions to staff in unstable or complex environments, worldwide.

Trygg being an incident report system, empowers security managers to capture inputs from users when they encounter any abnormal situations like accidents or natural hazards. These mishaps are considered as “Incidents”. When there is an incident reported, security managers with the help of the mobile application locates the users in the field using GPS coordinates.

Major features implemented

Security managers do have the option of sending notifications constantly to the users until the abnormal situation is resolved for the user. "Panic Mode" is the key feature of this app, which is an emergency mode that alerts the security managers on a priority basis. It has the ability to record audio from the user's devices when it is switched ON. It then sends the live data to the security managers for a further alert. Only the security managers can deactivate the mode, on the assurance of the user safety.
Trygg also has options for all the possible incidents that could happen which is predefined and is listed for the users to be viewed. Now that the incident is reported and the security managers analyse the location and decide what route is safe for them. It uses Map-Box service which shows the location visually using the GPS coordinates of incident, point of interest, users and to establish routes for the security managers and users.
Trygg's smartphone app is also beautifully programmed to integrate with satellite devices, incase of network loss in smartphones

SOLUTIONS OFFERED

Works done in the project till date

The following phases have been diligently pursued in this project.

Consultation
Analysis
Frontend Development
Backend Development
iOS App Development
Android App Development
Third party Integrations
Hardware Analysis & Integration
Testing, Live Support & Maintenance

Web App

FormulaMAX

Major features implemented

Mathematics - 370 mathematical formulas are organised into 16 topics such as Algebra, Analytical Geometry, Complex Numbers, Differential Calculus, Differential Equations, Discrete Mathematics, Geometry, Integral Calculus, Matrices, Mensuration, Modern Algebra, Set Language, Statistics, Time Series, Trigonometry, and Vector Algebra.
Physics - 492 formulas are classified under 17 Topics such as, Atomic Physics, Dynamics of Rotational Motion, Electricity, Electromagnetic induction and Alternating Current, Electronics, Gravitation & Space Science, Heat, Hydrostatics, Light, Magnetism, Measurement, Mechanics, Mechanics of Solids and Fluids (properties of matter), Nuclear Physics, Relativity, Planets of the Solar System, and Sound.
Chemistry - 331 formulas are grouped under 17 topics such as Atomic structure, Chemical Bonding, Definitions of Chemistry Sub-Specialities, Common Names & Chemical Names, Definitions of Terms, Organic Chemistry, Periodic Classification, Physical Chemistry, and States of Matter.
Periodic Table - It offers the basic information of the chemical elements in the form of a Periodic table. The elements are sorted into categories like Actinides, Alkali Metals, Alkalin Earth Metals, Halogens, Lanthanides, Metalloids, Noble Gases, other Non-Metals, Post Transition Metals and Transition Metals.
Each element can also be selected individually and the app will instantly display the atomic weight, position, and every other pertinent detail concerning that element. It is a simple and easy user interface
The following features are involved to make the app more user friendly and convenient to use. Offline - Even with the huge database FormulaMAX works offline with a fast loading time Email - To share a formula with your friends, you can simply email the individual formula page from within the app Search - With this robust search feature, you can get the required formula from the pool of 1150+ formulas Favourites - Save topics, individual pages or search results to favourites for even easier access.

SOLUTIONS OFFERED

Works done in the project till date

The following phases have been diligently pursued in this project.

Consultation
Analysis
UI/UX Design
Backend Development
iOS App Development
Android App Development
Third party Integrations
Testing
Maintenance & Support

Web App

FleetRover

FleetRover is a unique app designed for efficient real-time tracking and fleet monitoring with the ability to record each driver’s duty status automatically based on real-time data.

FleetRover consists of Android and Web applications, in which the mobile app is designed to track and monitor fleets in real-time. The mobile app tracks down the truck driving hours automatically from the truck’s ECM, whereas the fleet managers are provided with a Web App that helps in tracking their fleets efficiently. They can monitor their driver’s HoS (Hours of Service), pick-up and drop-off deliveries, and day to day works, that all fleets have to deal with.

Major features implemented

When a truck moves, we calculate the speed events reported from an electronic device fitted to the truck. Then they are processed to change driver’s duty status respectively as per received speed values. With numerous logics integrated, the FleetRover mobile app tracks down the total utilized hours in Driving/OnDuty, OffDuty, Sleeping, and presents the data in an Electronic Log format to the drivers.
Using Fleetrover's electronic log, drivers can monitor their daily limits for Driving and rest assured with compliance, when an official begins a road-side inspection. We have implemented logics that will make fleet drivers shifts very easy, when moving from Canada to US, and vice versa. When drivers move to and fro in-between Canada and US, FleetRover switches the logics automatically(as per the respective country) and always shows the up-to-date info, to the drivers based on current HoS rules in the country(Canada/US)

SOLUTIONS OFFERED

Works done in the project till date

The following phases have been diligently pursued in this project.

Analysis
Frontend Development
RoR Development
Hardware Analysis and IOT Integration
Android App Development
Live Support & Maintenance

Web App

Lakshmi Vaults

Lakshmi Vaults app is developed with an ultimate objective to store, manage and share Customer’s documents and password securely thereby securing customer’s life.

Lakshmi Vaults has been developed initially as an MVP, with an ultimate objective to keep its customer’s life secured. It has a redefined mobile application and also an intensive locker facility for customers. We have also used Zoho CRM for the application.

Major features implemented

Using the strongest Advanced Encryption Standard (AES 256) the documents are stored in the Lakshmi vaults app with more security and utmost user privacy is being maintained. You can also share the documents among the closed group or an individual with whom you wish. A shared document can be updated by anyone in the shared group and each update of the document will be notified to all the people in that group.
To make it more easy for the customers, Lakshmi vaults app offers predefined categories and documents where the customers can load their documents quicker and save more time than they do by other means. Customized document creation is more simple and it can be done with few clicks which saves a lot more valuable time of the customer.
Timely notifications in Lakshmi Vaults, act as a reminder to notify the customers for their renewals like License, Passport, and remind you for payment dues like insurance, credit card bills, and tuition fees. To avoid the hassle of document search for the customers, the Lakshmi Vaults app has a mighty search tool, that brings the document the customer wishes to access in an instant. Lakshmi Vaults app also do have its own version(very tiny) of Google search for its customer to access their document information.

Works done in the project till date

The following phases have been diligently pursued in this project.

Consultation

Analysis

UI/UX Design

Frontend Development

Backend Development

Website Development

iOS App Development

Android App Development

Third party Integrations

Testing

Live Support & Maintenance

Web App

Controllex

Controllex is a Wi-Fi remote device that sends signals to remotes of all your home appliances to help you control everything through your phone.

What if you could control your air conditioning system, lights, blinds, TV, radio, and other appliances in your home remotely through your smartphone, using a simple app? You’d never have to worry about your home being too hot when you get home from work because you could turn the air conditioning and fans on half an hour before you get there. That way you’ll feel relaxed and at ease from the moment you step into your home. More than a beautiful possibility, controlling your home remotely is now possible with ControlleX and its companion app for mobile devices.

Major features implemented

ControlleX is a small device that can send signals to all types of remotes in your home, including remotes for air conditioning, fans, lights, fountains, radio, TV, or garage doors, in order to help you control all of these through your phone. It stands out from other products because it works with all remote controls, not just smart appliances.
In everyday scenarios, Controllex is even more useful. Going beyond basic on/off triggers, it can help you set up very useful auto-triggers for your home. For example, you can set it up to automatically turn on air conditioning once the temperature in your room exceeds 23 degrees. For even more accuracy, you can also add a time trigger, such as 6 p.m., so that your A/C system will begin to cool your house before you actually get home from work. In this way, you can remotely create a perfect environment home throughout the day.
The connection between the Controllex app on your phone and your ControlleX device back home is made through the cloud. Taking advantage of the portability and convenience of cloud computing, the ControlleX cloud serves as a conduit for the signals your phone sends to your ControlleX device, processing them quickly and effectively. As soon as you press a command button, the Controllex app passes it on to the cloud over the Internet through your Wi-Fi or mobile data connection, which then sends it back to your home. If you use multiple ControlleX devices in different rooms, the same command can trigger the same response in all rooms.
Featuring an intuitive and user-friendly interface, the Controllex app is easy to install and to use. Through it you can take advantage of the full power of the Controllex device by turning your smartphone into a remote control with unlimited range – wherever you are, whether it’s on your way home from work or at the other end of the planet, with the Controllex app you can fully control your home.

Works done in the project till date

The following phases have been diligently pursued in this project.

Consultation

Analysis

UI/UX Design

Backend Development

iOS App Development

Android App Development

Third party Integrations

Testing

Wearable Support & Hardware Integration

Web App

Gist

Gist is an all in one growth software which is also an effective customer communication and marketing automation platform which helps you grow your business and engage with your customers across their lifecycle. Gist covers almost all the major corners of a business to make it run successively in the competitive market with its phenomenal services like Customer Intelligence, Email Marketing, Marketing Automation, Event Tracking and Live Chat.

Major features implemented

Gist email marketing is one of the best ways to identify the potential leads with which you will come to know about their interest and need.
With broadcasts, you can send right away or schedule one-off emails to notify subscribers about a new update or something to get attention. You can follow-up the non-openers by resending the previous broadcasts.
Drip Campaigns helps in setting up different emails to get your lead magnets into the funnel. Also you can frame specific goals for each campaign and find out how many have been completed.
With Behavioural emails , you can create a target segment with unique behaviour and cluster the customers based on their behaviour to send relevant emails that fits their individual interests to keep them engaged and retained.
Gist Event Tracking helps in tracking the activities of site visitors and leads in your website. It is very essential to identify and target them individually.
Automation rules, makes it simple by affording a predefined set of triggers and actions where you can set a customized rule for your business requirement. You can create suitable triggers and actions to understand the trends of your customer behavior.
Workflow is an extension of Automation rules which helps in visualizing the personalized journeys of every customer in just a few clicks. It decides and creates customer journey from where to start and where it should land. Also you can figure out at what stage the leads are positioned, slipping and goes inactive.
Meetings Sync Gist meetings with your Google calendar in a single touch. Customize and control your schedule with a number of powerful settings awarded like Meeting time, days and duration.
Knowledge Base A hands-on about your product - Customers can get right things about your product whenever they need. Create and edit support articles easily in minutes with the Inbuilt Content Editor.
You can connect with prospects anytime with Gist Messenger. And this helps identifying the most engaged people on your site, so that you can reach out to them and build relationship.
You can seek the attention of visitors and urge them to initiate a conversation with Gist Assistant. Gist Bot captures, qualifies and routes the prospect to the respective team or teammate without any human intervention.Also, you can Bbook more meetings 24/7 automatically and increase your sales conversions.
Contacts adds the people who completes the onboarding process into the contacts page. You can instantly search for a contact with any of their properties or added behaviour like Name, email, location and so on.
Gist forms act as attention seekers and urge the visitors to sign-up. Gist comes with six types of forms- Welcome mat, Bumper, Hello bar, Notification, Light box and Full page takeover.

Works done in the project till date

The following phases have been diligently pursued in this project.

Consultation

Analysis

Frontend Development

Backend Development

iOS App Development

Android App Development

Third party Integrations

Testing

Live Support & Maintenance

Web App

Red Taxi

A leading cab service provider in 5 main cities(hubs) of Tamilnadu like Coimbatore, Erode, Madurai, Trichy, and Salem. With above 1 million+ customers, they relentlessly offer service to their customers via mobile apps and call centres.

Red Taxi is a cab management system that is centralised to book cabs for rides, manage bookings, cab statuses and details, employees, reports, vendors and long trip details.

Major features implemented

New customers can register and experience their first ride within few minutes. They can choose the drop-off place and a cab type from the available options. Confirming the booking will send the trip details to customer and to the assigned driver for reaching the pickup place. Customer can enjoy the trip safely and can use the SOS option available in the app to inform the customer support and call the emergency contact number which is opted by you.
Outstation Cabs can be easily booked from available cities to any other place. This helps the customers to travel for any short or long trip such as vacations/business trips. For return journeys, customers can choose the trip as Up and Down, so there is no need to book another cab in return. Using Rental Cabs a few hours trip for multiple locations within the city is made easy from hectic multiple bookings. So using it, customers can choose from any of the slots provided for the chosen cab types.
Apart from cash payments, customers can pay using PayTM. Additionally, new and existing customers can make use of discount coupons, specially designed for each city. The coupon amount will be deducted from the total bill amount at the end of the trip. Track the cab feature enables the customers to track the live movement of cabs till reaching the pickup place, once the cab is assigned for a booking.

Works done in the project till date

The following phases have been diligently pursued in this project.

Consultation

Analysis

UI/UX Design

Frontend Development

Backend Development

iOS App Development

Android App Development

Third party Integrations

Testing

Live Support & Maintenance

Web App

ConvertX

An ultimate conversion tool with more than 780 units to convert. It serves as a one stop conversion platform for scientific units and up-to-date currency conversion.

ConvertX has a great user friendly interface that makes the conversion process very simple. In addition the conversion part, it has many other useful features.

Major features implemented

With Offline Access, users don’t have to worry about the data connection and its strength. All conversions can be done offline which makes access simple and quick. ConvertX has diverse categories using which, one can convert the values of categories from simple to complex. For example, say, from simple Length, Mass to complex Induction, Moment of Inertia.
Users can use the favorites option for saving the most needed and used categories. This will ease the process for quick navigation. ConvertX involves huge converting categories (say, 780+ units to convert). We have added an extremely robust search feature to get the conversion unit instantly and no need to look at all the units.
With the currency converter, convert any foreign currency from at finger-tip, any time with this app. Ranges from USD, Euro, Canadian Dollar to Indian Rupees, and Japanese Yen among many others. The in-built calculator can also be used to access an easy-to-use mathematical calculator. It is in-built for the convenience of the user.

Works done in the project till date

The following phases have been diligently pursued in this project.

Consultation

Analysis

iOS App Development

Android App Development

Testing

Web App

JBY

JBY is a custom made order and inventory management system for a reputed textile industry based in France. JBY app has efficient features to track down the orders, stock items, invoice generations and much more to provide best support to the textile businesses. It consists of both Android and Web application, designed for the business representatives to get orders from textile business/sellers and administrators to maintain/update the recent data of items, customers, manage inventory, maintain purchases, invoices and much more.

Major features implemented

Using android app, users can select the customers for which the order is being taken. Once selecting the customer, list of items can be viewed and they can be added to in-app cart for order checkouts.
Re-Order - We have also implemented a re-order feature, in which the item details can be edited/updated again, so that another new order is created without losing much of the already ordered item details.
Negative Stocks - There can be some difficult situations in which the stocks can become empty. So to handle this, we have an option called Negative Stock, using which the users can take orders from customers even if the selected item’s inventory is empty. So the users can request admins to increase the stock once getting the orders.
FTP - We have an FTP feature, where the client can upload their files from their individual computer and then it will be decoded to save the details in the server. In this way, bulk data can be processed and saved in the server in less time, by uploading the files via FTP.
Offline Mode - The android mobile app also has the ability to work in Offline Mode, where the need of internet connectivity is kept aside. So the users can list items, take orders and re-orders without an active internet connectivity. As the order requests and confirmations are saved in offline, the app syncs the orders once it gains the internet connectivity again. This reduces the risk of users missing out order requests when they lack internet connectivity in mobile devices.
Adaptive Language Support - The app can be used in both English and French with adaptive support which works based on the user’s preferred android device language. It acts like if the user has device language as French, then the app will also be displayed in French. Whereas if the user’s device language is any other than French, then the app adopts itself to act in English.

Works done in the project till date

The following phases have been diligently pursued in this project.

Consultation

Analysis

UI/UX Design

Backend Development

iOS App Development

Android App Development

Third party Integrations

Testing

Live Support & Maintenance

Web App

KVB E-Book

KVB E-book is an innovation towards Go – Green channel which facilitates the customers to carry-out all non-financial transactions at any time, anywhere without any inconvenience.

KVB E-book provides the customers, scalability to check whether all the details like Accounts, Deposits, Loans, Utilities, Requests, Info-Corner, Favourites and Miscellaneous are up-to-date. The app has grouped these details into individual tabs, under which the customers can easily navigate to fetch the desired data.

Major features implemented

Customers can login the application using their ID and registered mobile numbers, following which they will receive a MPIN to their Registered Mobile Number during the first login. Then upon entering the MPIN in its respective tab opens the account, after which they can choose any options like Accounts, Deposits, Loans, Utilities and others.
Cheque's return reasons can be viewed from your e-Book account statement straight away. The Anmol reward points can also be checked along with the mini statements and statements of transactions, for a particular period of your debit cards in E-Book app. In addition to the RD maturity's alert, we have also enabled alerts for standing instruction failure and locker arrears. In addition to this, we have enabled the sms/email alerts when the user access the e-book app from any other device.
Pride, Prestige & Sr.Citizen Customers now have the privilege to get call-back service from our customer care representative during the working hours. Net-Banking claims can be easily submitted from your portable e-book with much ease. Also using the rate conversion calculator, all your foreign exchange transactions can be now be converted and calculated in the rate of INRs.
Insurance Scheme Details - Customers can request to open/view their Insurance schemes & Social Security Schemes.

Works done in the project till date

The following phases have been diligently pursued in this project.

Consultation

Analysis

iOS App Development

Android App Development

Testing

Web App

Sparkbox

Sparkbox is an item collection/storage/retrieval/interaction app. It can be used by people of every profession in a simple and convenient way. The best way to describe Sparkbox is “ORGANISE”.

There is always more than one way to express a point. It can be through pictures, videos, text, etc. But including all of this into one app with the flow can be tedious. With Sparkbox it is all possible. Sparkbox is a data organizing application for smartphones that can be used by any profession and any age group. Be it any type of data, Sparkbox organizes it all.

Major features implemented

If the user wants to collectively store the data, the first step is to create an activity in the app. Each activity is different and has its respective data in it. Inside the activity, a user can add related pictures, videos, audios, notes, URL links, contacts and location using the add panel or the bottom bar.
There are a total of 6 screens for the user to navigate which are displayed in the top bar. They are namely, Settings, Sparks, Captures, Activities lists and Search. The user can store the data in the activity in two ways, as a folder and Spark.
People have many activities in their lives. Each activity is a set of images, text, hyperlinks, contact, task, location, time representations, etc that the person has captured or created. When found and created items are combined together in sparkbox, the result is a fresh new piece of creativity. Sparkbox helps to share this creativity through organized content. That sharable content is what we call Spark.
The user may have several activities ready but will need to make a note on when to do them. This is where Sparkbox has introduced the concept of creating Tasks. The tasks can be created from the add panel and can be added to the respective activity. Users can change the status of the task as doing, done, hold, etc with the options provided.

Works done in the project till date

The following phases have been diligently pursued in this project.

Consultation

Analysis

UI/UX Design

Frontend Development

Backend Development

iOS App Development

Android App Development

Third party Integrations

Testing

Live Support & Maintenance

Web App

Catalytic Reaction Guide

The Catalytic Reaction Guide is a realtime application created with an intent to provide access to catalyst recommendations on over 150 reactions in various types of catalysis.

The Catalytic Reaction Guide is a vital tool for any chemist, researcher or student dealing with catalysis. Information on each reaction includes recommended catalysts, reaction temperature, solvents and relevant literature references.

Major features implemented

CRG provides its user with a variety of over 150 catalytic reactions in the areas of homogeneous, heterogeneous and asymmetric catalysis. Adding to this, the app specifies a convenient Chemical abstracts Service (CAS) searchable product listing and relevant literature references as well as global contact information and office locations.
Once a catalyst is selected, product details are shown with the option to request technical information, request a quote or share on social media or through email. Save favorite products and reactions for easy access anywhere. Other than the mentioned, users can also surf through the products and can even opt for sample products through the Products and Services tab. The app includes features like ‘ask a chemist’ to help answer your technical questions and ‘request a quote’ to help speed up your buying process.
Custom Chemistry feature allows users to obtain solutions directly from the Chemists for unexplainable catalytic reactions. Also the "Buy a Sample" option can be used to get sample products to help the customer to check it, before buying them in a larger quantity.

Works done in the project till date

The following phases have been diligently pursued in this project.

Consultation

Backend Development

iOS App Development

Android App Development

Testing

Web App

Executive Interview of Mallow Technologies

Kamalavel Rajendran

CEO

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Please introduce your company and describe your role within the organisation.

At Mallow Technologies, we specialise in providing custom software development solutions tailored to meet the specific needs of businesses across various industries. With more than 14 years of experience in the field of app development, our team has successfully delivered high-quality web and mobile applications that prioritise scalability, innovation, and user experience. We take pride in transforming our clients’ ideas into powerful digital products that drive their business growth.

As the CEO of Mallow Technologies, I am committed to leading the company toward continuous improvement and excellence in service delivery. There is a great demand for skilled and reliable development teams, and at the same time, there are strong teams available to meet these needs.

However, clients often face uncertainty and confusion about how to reach out to the best. In our industry of custom software development, I work to eradicate this uncertainty by providing quality services that instill confidence in our clients. My focus is on building a team of developers who are committed to exceeding client expectations, delivering future-ready applications crafted with best practices.

Ultimately, my goal is to eliminate the hesitation and fear clients may feel when choosing an outsourcing partner. With Mallow Technologies, we aim to be a trusted, reliable choice that empowers clients to make confident, informed decisions, knowing their projects are in expert hands.

What inspired the founding of your company, and what is the story behind its inception?

The inspiration for founding my company stemmed from a desire to bring IT opportunities to my hometown, where I saw immense untapped talent. I wanted to create an environment where skilled individuals could gain valuable exposure and pursue rewarding careers without having to relocate. The vision was to establish a local IT hub that not only nurtures talent but also empowers businesses by providing top-notch software development services.

My aim has always been to help businesses thrive by leveraging technology, driving growth, and enabling them to innovate and stay ahead in their industries. Through this dual focus on community development and business excellence, I aspired to make a meaningful impact on both the local and global stages.

What are the core values and principles that drive your company's culture, and how do you ensure alignment with these values across your team?

Our company’s culture is built on values that drive our success and growth. Quality over quantity guides our efforts, professionalism defines our approach, attention to detail ensures precision, and a client-centric focus keeps us outcome-driven. These values are the foundation of how we work, deliver, and grow as a team.

Quality over quantity
We prioritize quality in every aspect of our work, starting with our recruitment process. By maintaining a rigorous and thorough hiring approach, we ensure we onboard individuals who align with our standards of excellence. Once on board, we invest in comprehensive training to hone their skills further. This commitment has resulted in a team capable of delivering consistently high-quality output, ensuring superior results for our clients and elevating our reputation in the industry.

Professionalism
Professionalism shapes our interactions internally and externally. It fosters trust, accountability, and mutual respect within our team and with our clients. This focus has allowed us to build lasting relationships and earn recognition as a reliable and ethical partner.

Attention to detail
By emphasizing attention to detail in our processes, we minimize errors and deliver solutions that meet or exceed expectations. This meticulousness reflects in the quality of our deliverables and enables us to tackle complex challenges effectively, giving us a competitive edge.

Client-centric approach
Putting the client at the center of everything we do ensures that their needs and objectives drive our strategies and solutions. This focus has not only led to successful project outcomes but has also enhanced client satisfaction and loyalty.

These values have collectively positioned us as a company that delivers consistent quality, earns client trust, and builds high-performing teams. By aligning our team with these principles, we have achieved a culture of excellence, adaptability, and sustained growth. While these are some of our defining values, our broader organizational philosophy continually evolves to meet the dynamic needs of our clients and industry.

Can you highlight some of the key achievements or milestones your company has accomplished since its inception?

Since our inception, we have achieved significant milestones that reflect our growth and dedication to excellence. With over 14 years in custom software development, we take pride in a 96% client retention rate, including partnerships lasting over 8 years.

We expanded our reach by opening a new branch to enhance our services and attract top talent. A major highlight was collaborating with a UK-based enterprise to build a large-scale ERP system, demonstrating our expertise in delivering complex global projects.

We are proud to be a certified AWS partner, along with earning certifications and recognition from other reputable platforms like Goodfirms and Techreviewer, reinforcing our commitment to quality and innovation.

Could you explain your company's business model? Do you primarily operate with an in-house team or utilize third-party vendors/outsourcing?

Our business model is designed to provide dynamic and flexible engagement options that perfectly align with our clients' unique needs.

Project-Based Outsourcing - Ideal for delivering defined projects with clear requirements, timelines, and budgets. We handle the entire project lifecycle, offering fixed-price or time-and-materials (T&M) pricing models.

IT Staff Augmentation - For clients needing additional expertise or scaling flexibility. Our skilled professionals integrate seamlessly with your team. Pricing includes monthly retainers for full-time roles or T&M for flexible workloads.

Dedicated Development Team (DDT) - Perfect for long-term or complex projects. A fully committed team works exclusively for you, ensuring alignment with your goals. Costs are predictable, with fixed monthly fees or hourly rates, and teams can scale as needed.

How does your company differentiate itself from competitors in the industry?

We differentiate ourselves by focusing on what truly matters to business application owners—delivering genuine value with complete transparency.

The table below highlights key areas of client focus, their expectations, and how we meet them effectively.

Area clients should look into	Client expectations/Goals	How do we at Mallow achieve it?
Transparency in deliverables	Clear understanding of project progress and value for their investment	We maintain open communication, provide detailed progress reports, and ensure clients have full visibility into the project's lifecycle.
Quality of solutions	High-quality deliverables that meet or exceed expectations	Our team follows best practices, conducts rigorous quality checks, and focuses on understanding the unique needs of each client to deliver tailored, reliable solutions.
Addressing outsourcing concerns	Trustworthy collaboration with minimal risks	We eradicate fears commonly associated with outsourcing by building trust through consistent performance, regular updates, and a dedicated point of contact.
Value for investment	Maximum ROI through effective, efficient, and scalable solutions	By deeply understanding client goals, we deliver results that align with their business objectives, ensuring measurable value from their investment.
Reliable communication	Regular updates and proactive issue resolution	Our approach includes structured communication channels, quick response times, and collaboration tools that keep clients informed and engaged throughout the project.

How would you describe the dynamics within your team, and how do you foster collaboration and teamwork to achieve common goals?

Our team thrives on a culture of collaboration, where every member plays an integral role in driving success. We cultivate a dynamic and cohesive environment by promoting open communication, where ideas flow freely, and diverse perspectives are valued. Our approach involves setting shared goals that everyone is committed to achieving, while ensuring each team member understands their individual contribution to the bigger picture.

To maintain strong collaboration, we use cross-functional teams that bring together different expertise to tackle challenges from multiple angles. Regular strategy sessions, agile practices, and continuous feedback loops keep everyone aligned and motivated, ensuring swift adaptation to changes.

By creating an atmosphere where collaboration is ingrained in our processes, we not only achieve our goals but also exceed client expectations, transforming challenges into opportunities for innovation.

What measures do you take to support the professional development and growth of your employees? Do you offer training programs or opportunities for skill enhancement?

To support the professional development and growth of our employees, we have established a comprehensive onboarding process that includes both internships and industry-specific training. New candidates undergo a structured internship program designed to familiarize them with our processes, culture, and expectations.

During this period, we focus on grooming them in the essential skills needed for their roles, providing tailored training that aligns with industry standards and emerging technologies. We also encourage our employees to pursue relevant certifications, offering resources and support to help them achieve these credentials.

By investing in our team’s continuous learning and skill enhancement, we not only equip them to excel in their current roles but also empower them to take on new challenges and advance their careers within the company. This commitment to professional development fosters a culture of growth and innovation, ultimately benefiting both our employees and our clients.

Could you share a notable success story or case study that exemplifies the impact your company has had on a client's business?

Many businesses have significantly benefited from leveraging technology through our application development services. Our solutions have helped clients improve efficiency, enhance user experiences, and achieve their business goals. More details about success stories can be found on our website.

What industries do you primarily cater to, and do you have a significant percentage of repeat clients? If so, what is the ratio of repeat clients?

We don’t limit ourselves to specific industries; instead, we cater to a diverse range of sectors, including healthcare, e-commerce, finance, CRM, transportation, and fleet management. This versatility enables us to adapt our expertise to meet the unique needs of various clients.

With over 14 years of experience in the field, we take pride in fostering strong, long-term partnerships with our clients. Many of our clients have been working with us for more than 10 years, growing and evolving alongside us. This enduring collaboration reflects the trust, satisfaction, and value they continue to find in our work.

What initiatives does your company undertake to foster innovation and stay at the forefront of industry trends? Do you invest in research and development projects?

We have a highly skilled team of tech experts dedicated to exploring the latest advancements in technology and driving innovation. Our approach is deeply rooted in continuous improvement: we research and experiment with new solutions, implement our findings in ongoing projects, and closely monitor their impact. This iterative process allows us to refine and enhance our strategies, ensuring we consistently deliver state-of-the-art solutions to our clients.

This proactive mindset has proven to be a key factor in our success. By integrating cutting-edge technologies and refining them through real-world application, we have achieved remarkable outcomes for our clients, including improved performance, increased efficiency, and the ability to stay ahead in their industries. This loop of exploration, implementation, and refinement is a cornerstone of our approach, enabling us to adapt and thrive in an ever-evolving technological landscape.

Please share some of the most sought-after services that clients approach your company for.

Clients come to us for a wide range of tailored software solutions:

Web applications - Scalable, robust solutions built with frameworks like Ruby on Rails, Laravel, Python, and React.js.
Mobile apps - Native and cross-platform development using Flutter for iOS and Android.
API development - Custom APIs and seamless third-party service integrations.
Cloud services - Expert cloud migration, server management, and DevOps for CI/CD on AWS, Azure, and Google Cloud.
User-centric design - Focused on enhancing usability and improving user experience.
Ongoing support: Long-term maintenance, updates, and security patches.
Custom tools - Developing CRM, ERP, and automation systems to streamline internal processes.
Expert consultation - Software architecture advice, scaling strategies, and system audits for optimization.

How do you build and maintain strong relationships with your clients, and what mechanisms do you have in place for gathering and acting upon client feedback?

Our commitment to quality is at the heart of every project, ensuring that we address both technical requirements and add real value to their business. To keep clients engaged and satisfied, we maintain open communication throughout the project lifecycle. Our team schedules regular calls to provide updates on progress, and weekly calls with the project owner ensure everything stays on track. If there are any changes in milestones or sprints, these are discussed promptly. Additionally, top management and decision-makers from the client’s side have scheduled calls to discuss potential roadmaps and strategic directions.

Before the project begins, we ensure clients have a clear point of contact for each phase, so they know exactly whom to reach out to and when.

How has your company adapted to changes and challenges in the business landscape, and what strategies have you employed to ensure resilience and sustainability?

We recognize that competition is constant, and the key to mitigating its impact lies in consistently delivering top-notch quality in every project we undertake.

Changes are inevitable, and our approach is to embrace them strategically. We evaluate new trends and shifts in the market, and if they align with our objectives, we integrate them into our operations through well-defined processes. This structured approach ensures that any changes we adopt are beneficial for both our clients and our company. By continuously refining our methods and staying agile, we maintain resilience and sustainability while keeping our focus on delivering value-driven solutions.

What payment structure do you typically follow when billing clients? Is it Pay per Feature, Fixed Cost, or Pay per Milestone (phases, months, versions, etc.)?

We follow flexible payment structures to suit our clients' needs and project requirements. For projects with a well-defined scope, we offer a Fixed Cost model, where the total cost is agreed upon upfront, ensuring predictability and clarity. For projects with evolving requirements or undefined scopes, we utilize a Time and Material (T&M) model, where clients are billed based on the actual time spent and resource rates, providing flexibility and adaptability throughout the project lifecycle.

Do you accept projects that meet your basic budget requirements? If yes, what is the minimum budget requirement? If no, what is the minimum budget you have worked with in the past?

Our minimum budget requirements start at $5,000.

Can you provide an overview of the price range (minimum and maximum) of the projects your company worked on in 2023?

In 2023, project budgets ranged from $10,000 to $1,040,000, showcasing our ability to handle both small-scale initiatives and large, complex solutions while delivering high-quality results across all project sizes.

What technological capabilities does your company possess, and are there any ongoing or planned investments in technology infrastructure or tools to enhance your services?

Some key technological capabilities of our company include:

Web app development - We deliver scalable, secure, and robust software solutions tailored to business needs. Leveraging Python’s versatility, Rails’ rapid development capabilities, and Laravel’s feature-rich frameworks, we build high-performance applications with scalable architectures and RESTful APIs to help businesses achieve their goals efficiently.
Mobile app development (iOS, Android, Flutter) - Designing intuitive, high-performing mobile apps with native and cross-platform solutions to ensure seamless user experiences and broader audience reach.
DevOps services - Streamlining development and deployment with CI/CD pipelines, infrastructure automation, and real-time monitoring to enhance delivery speed and operational efficiency.
Web Design Services - Crafting visually appealing, user-centric interfaces that align with business goals and enhance brand identity through impactful design.
Quality assurance services - Offering comprehensive testing to ensure flawless application performance, security, and functionality, delivering top-quality products to users.
Business analysis - Our business analysis team serves as your reliable ally in transforming your vision into reality while easing your workload. Acting as your dedicated point of contact, we handle everything from requirement gathering to project planning and end-to-end management, ensuring your needs are fully understood and executed to perfection. With seamless coordination and transparent updates through tools like Trello and Jira, we streamline communication, oversee every detail, and ensure the project aligns perfectly with your expectations from start to finish.

As part of our ongoing technology roadmap, we continuously explore emerging trends, frameworks, and technologies to ensure we deliver cutting-edge, future-ready solutions.

Here are some of the key details about our ongoing and planned investments in technology infrastructure /tools:

Team/Area	Planned enhancements	What is the team’s motto behind the enhancements?
Mobile Application Development	Exploring design-to-code transitions and enhancing cross-platform code reusability. Proactively recommending updates like wallets and maps while analyzing business impacts to drive innovation across client projects.	The team focuses on delivering applications that are innovative and efficient. They ensure clients’ applications remain competitive and user-friendly by integrating modern technologies and offering strategic guidance. As a technical partner, they help clients stay ahead in their business domains while monitoring and implementing impactful changes for maximum business value.
Web app development	Staying ahead with the latest advancements in frameworks and technologies is a core aspect of our planning and investments. We continuously adapt to modern frameworks like Laravel, Ruby on Rails, Python, and Node.js to build fast, scalable, and high-performance applications. Our architecture is designed based on the client’s business needs and evolving industry trends, ensuring we can adapt to any changes while keeping solutions future-ready. We are committed to conducting ongoing sessions to keep our developers up-to-date with the latest technologies and framework advancements, ensuring our team’s expertise grows in tandem with the industry.	By leveraging AI-driven solutions, advanced tools, and optimized modern strategies, the team ensures superior application development, delivering maximum value to clients. Their commitment to quality and innovation guarantees faster time-to-market, cost-effectiveness, a competitive edge, and an enhanced user experience of the application.
Other planned enhancements	Developing seamless integration techniques for Zoho CRM and Salesforce. Advancing microservices and API orchestration for full-stack development. Exploring serverless architecture for Node.js applications.	Empower clients with robust, end-to-end solutions that integrate seamlessly with their existing ecosystems, enhancing efficiency and scalability while reducing operational complexities.
DevOps Services	Transitioning to IaaS for scalable, flexible, and cost-effective client solutions. Advancing in the APN to deliver robust, specialized AWS solutions. Expanding managed cloud services for end-to-end support and streamlined operations. Broadening expertise to include Azure and GCP for versatile multi-cloud solutions.	The motto of the DevOps team is to ensure clients experience seamless, scalable, and secure operations by leveraging the latest advancements in cloud technologies. With a focus on innovation and efficiency, the team strives to provide solutions that reduce downtime, optimize costs, and empower businesses to stay ahead in a competitive environment.
Testing	Integrating automated testing frameworks for faster feedback loops. Expanding test coverage with AI-driven testing tools. Promoting continuous testing practices to ensure high-quality releases.	Deliver flawless applications by leveraging advanced testing methodologies, reducing time-to-market and ensuring optimal user experiences while maintaining high standards of quality.
Database Administration (DBA	Enhancing database performance through advanced optimization strategies. Implementing replication and disaster recovery mechanisms for data integrity. Adopting cloud-native database solutions to ensure scalability and flexibility. Promoting the use of cloud-native servers for efficient database management. Providing inputs to development teams based on validated business needs, expanding database capabilities beyond framework limitations.	The DBA team focuses on delivering reliable, high-performing, and cost-effective database solutions. By ensuring uninterrupted operations and optimal resource utilization, we empower businesses to meet evolving demands while maintaining scalability and efficiency.

Where do you envision your company in the next 10 years? What are your long-term goals and aspirations for growth and development?

In the next 10 years, I envision Mallow Technologies expanding its reach and establishing a strong global presence. While we have already laid a foundation in the UK, one of our key aspirations is to expand further into the U.S. market. We aim to be accessible to clients looking for our services within the U.S., whether at their location or a nearby region, ensuring that we cater to their specific needs with seamless collaboration.

Our long-term goals include constantly pushing the boundaries of innovation and being a pioneer in our field. We plan to make the best use of AI and emerging technologies to enhance the software solutions we provide, ensuring our clients stay ahead in their respective industries. This commitment to continuous improvement will help us offer state-of-the-art applications that blend creativity with the latest advancements.

Another aspiration is to empower more businesses to grow digitally, continuing the work we have done for entrepreneurs and companies around the world. We recognize that many business owners have concerns about outsourcing, especially when partnering with teams in India. At Mallow Technologies, we aim to break down these misconceptions by demonstrating the quality, transparency, and talent that can be found here. By setting an example of trust and excellence, we want to show the world that outsourcing to India can be a strategic advantage.

Through these efforts, we intend to solidify our reputation as a reliable, forward-thinking partner that drives innovation and supports clients in their journey toward digital transformation.