A Boutique ITO & BPO service and solution provider

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Mercatus Outsourcing is a BPO & ITO service provider originally founded in Sofia, Bulgaria but operating now in more than 4 locations across the EMEA region. We are serving global clients in more than 25 languages and helping them to become successful by sharing the Talent & Skills & Technology of our Support & IT specialists.

We, at Mercatus, are a team of experienced professionals with 15+ years of know-how in the Outsourcing industry and we pride ourselves on being customer-centric, transparent & flexible in order to support our clients and deliver scalable & affordable services.

Mercatus Outsourcing is a third-party customer & technical solution provider for Ziff David, Acronis, Biologiworks, and more than 50 other companies. Our amazing teams vary from Multilingual Customer support, and B2B Lead Generation to Data Analytics and IT development based on PHP, Scala, Java, and more.

We are very happy to be part of their journey and their success. For more information please contact us at [email protected]

We value your trust and the protection of your personal and company information as our highest priority.

$25 - $49/hr
10 - 49
Galichitza str., 33B, Sofia, Sofia 1000
+359 2 4260123

Focus Areas

Service Focus

  • Business Services
  • BPO Services

Client Focus

  • Small Business
  • Medium Business

Industry Focus

  • Business Services

Mercatus Clients & Portfolios

Key Clients

  • Plan A
  • Adona
  • Reynaers Aluminium Bulgaria
  • LS-S Leadership Support GmbH
  • Acronis
  • OHMI Bulgaria
  • Boleron
  • ROITI Ltd
  • Karcher
  • RFID
  • Winners Group
  • IWG
  • IT Outsource
  • KOR

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