Noventum Custom Software Development Company
Custom Software & Web Development in New Mexico
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Verified Profile
In 2010, Brian Stinar and his friend, Aaron Torres, co-founded Noventum for a contract that never materialized. Two years later, Brian quit his job as a at Flow Science to focus on Noventum full time. Noventum primarily provides software development and software consultancy as a service.
Since 2012, Noventum has been working on various projects on custom software development, web hosting & developement while supporting our clients in both Marketing and design as parts of our service.
We provide our clients with efficient code and efficient service under budget, while taking pride in professionalism and high quality work.
Our mission is to make the world better through coding. We are particularly engaged to Nonprofits and have been promoting our proprietary web applications to help them solve their problems.
If you are considering improving your business performance through custom software and web development, please feel free to contact us for free consultation.
Locations
United States
5021 Indian School Rd NE #500, Albuquerque, NM 87110,
Albuquerque,
New Mexico
87110
+1505-226-5484
Focus Areas
Service Focus
- Web Development
- Software Development
- Web Designing (UI/UX)
- Maintenance & Support
- Big Data & BI
Industry Focus
- Business Services
- Information Technology
Noventum Custom Software Development Company Executive Interview
Brian J. Stinar
CEO
Please introduce your company and give a brief about your role within the organization.
Hello! My name is Brian Stinar, and I own Noventum Custom Software. Noventum creates, maintains, and safely destroys, custom software applications for the web, Android, and iOS, and occasional desktop applications.
What is the story behind starting this company?
My friend and I started Noventum back in 2008 for a contract that never materialized. In 2012, I bought him out for $350, since he paid the LLC filing fees, and stationary, when I was ready to focus on the business full time, and I didn't want to change our stationary. Plus, I liked the name his wife picked out "Noventum - it sounds Latin but it's not."
What is your company’s business model–in-house team or third-party vendors/ outsourcing?
We use an in-house team of employees, with one employee located overseas. We have a single contractor left from the before days when we couldn't afford a dedicated staff. The consistency, reliability, and availability of dedicated staff are what Noventum needs right now. I don't see us going back to contractors.
How does your company differentiate itself from the competition?
We are fairly exclusive in the projects and customers we take on. We're increasing and formalizing our new client onboarding process, which increases resistance for customers that don't fit us very well. We've increased onboarding costs, and friction, in a very mindful way to get the desired type of client and separate the wheat from the chaff. Custom software development is a very involved process, and it requires a certain level of dedication from the client for the outcome to be positive. It is fairly rare that you hear a business saying that they are working on making it more difficult to get new customers - but the end result is that the customers we do work with are profitable, pleasant, fun, and happy with the results.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We serve a variety of industries - nonprofits serving the homeless, a pub quiz trivia company, two different jewelers, lawyers, an essential oils company, and others. The vast majority of our clients are repeated (meaning we send them multiple invoices) - about twenty to one. There is a lot of overhead associated with switching software developers. More and more of our clients are moving to a monthly support model, in which they pay every month for a dedicated level of service and support each month.
Please share some of the services that you offer for which clients approach you the most?
The vast majority of our leads need help with their eCommerce platform. There are many, many, many (most?) small businesses selling things online, and they need help making sure their online stores continue to function well. We also provide fairly hardcode software engineering services - custom web application development, custom apps for Android and iOS, the occasional desktop application, and custom reporting.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
We don't actually have a rating that we computed (yet.) The first step in making sure someone's goals are met is to write down the goals in a clear, concise, way. Having written specifications and requirements is probably about half the work of making sure the specifications and requirements are met. We also built feedback into the process, making sure that whenever we complete a project, we get feedback regarding it.
What kind of support system do you offer to your clients for catering to their queries and issues?
We offer communication through email, in-person meetings, online meetings, text messages, and carrier pigeons. Our account managers translate these requests into tickets in our issue tracker for the developers to work on and then manage communication back with the clients. We have regularly scheduled weekly meetings for our bigger clients and projects, and monthly meetings for the smaller ones.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions, etc.)
We offer automatic monthly support packages that include a certain level of development. In addition, we do a lot of hourly development work, when the systems we inherit have an indeterminate amount of work that needs to be done. For very well specified, new projects we can work on a fixed price basis.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
Yes, we take projects which meet our basic budget requirements. That tends to be $5,000.
What is the price range (min and max) of the projects that you catered to in 2021?
In 2021, this is between $5,000 and $100,000.
Where do you see your company in the next 10 years?
We're working on scalable software products, in collaboration with clients. If we are able to drive one of those forward, I'd rather focus Noventum on a scalable product. I wouldn't want to eliminate consulting, but instead of 80% contracting/consulting and 20% of our revenue from a scalable product, I'd like to switch those numbers.
Noventum Custom Software Development Company Clients & Portfolios
Key Clients
- Geeks Who Drink
- Wisdom of The Earth
- Shining Sun Aroma Therapy
Noventum Custom Software Development Company Reviews
3 Reviews
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- Software Development
- Maintenance & Support
- Web Development
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Skylar Richmond
Posted on Jul 07, 2021
Helpful & efficient website management & expertise
Review Summary
Noventum has been managing the website of Visions Case Management for a few years now, and our experience has always been a positive one! The Noventum team is responsive, helpful, and always does a high quality job. Jeanne, their graphic designer, has designed beautiful brochures for our company which have improved our marketing reach! I've enjoyed their meetup workgroups where I could ask various website questions. I highly recommend calling on Noventum for website, design, and software development needs!
Nina Brown
Posted on Mar 15, 2021
One of Santa Fe's Best
Review Summary
Noventum has been my technical eyes and ears for many years quietly maintaining and fine-tuning my website. I am retired but my work is still alive on my site, hundreds of articles, videos and other aspects of my work. I feel confident that all of that creativity is being taken care of by the masterful team at Noventum Custom Software Development Company. Thank you!
Matt Angell
Posted on Jan 27, 2021
A very talented team
Review Summary
I have worked with Brian and the Noventum team since June 2020 when they took over application development and support. Brian listens and understands the needs unique to us and has also served as advisor to our other web development. I am very happy with Noventum and intend to parter with them for some time to come.