Paracon Consultants Corp.

Streamlining Operations for Handicap Equipment & Medical Supplies

The AI-empowered Palmetto app was developed to empower Palmetto staff in efficiently managing their day-to-day operations. Designed for a company specializing in selling and servicing handicap equipment as well as providing essential medical supplies on a subscription basis, this comprehensive platform centralizes all operational workflows in one intuitive interface.

Key functionalities include:

• Claims Management: Streamline insurance processes with both Medicaid and private insurance, tracking the status of each claim, required forms, and approvals.
• Automated Purchase Orders: Generate POs automatically for equipment when approved by a claim and for supplies when inventory falls below minimum thresholds.
• Inventory Management: Keep track of equipment and medical supplies, including cost and selling prices.
• Equipment Rental Management: Manage rental inventory, track rental periods, and automate billing and scheduling for rented equipment.
• Appointment & Calendar Management: Schedule home visits, deliveries, and equipment maintenance with integrated map navigation for technicians.
• User & Role Administration: Manage staff access levels efficiently to ensure secure operations.
• Patient & Insurance Management: Centralize patient profiles, associated physicians, and private insurance details.
• Reporting & Dashboards: Monitor KPIs at a glance and generate detailed operational reports.
• AI-Powered Document Processing: Utilize an artificial intelligence text recognition engine to scan, categorize, and assign forms to specific claims, automatically determining form type and status to assess claim progress.

The Palmetto app unifies complex processes into a single, user-friendly platform, saving time, reducing errors, and enhancing service delivery for both staff and patients.

Streamlining Emergency Response Services

Mobile and web platform developed for inPwr, an electrical services company, to optimize their Emergency Response Services and internal operations. Designed to centralize all critical processes in one intuitive interface, the app enables administrators and staff to efficiently manage customers, equipment, jobs, technicians, invoices, and reports. By providing real-time access across web and mobile devices, the platform streamlines workflow, enhances coordination among team members, and improves response times, ensuring reliable and efficient service delivery to customers.

Key functionalities include:

• Role-Based Access: Two roles—Admin and User—ensure secure operations, with Admins managing customers, equipment, technicians, jobs, invoices, and reports.
• Customer & Site Management: Maintain customer profiles, multiple sites per customer, and discount handling, all integrated with map-based address selection.
• Equipment Management: Track equipment by category, model, serial number, vendor, rate, and state availability; enable/disable equipment as needed.
• Technician Management: Add, edit, and manage technicians’ information, class, rates, and schedule integration with jobs.
• Job Management: Create, edit, and track jobs, assign equipment, calculate selling prices and discounts, and manage equipment returns.
• Invoice Generation: Automatically generate invoices after jobs are confirmed, ensuring accurate billing for labor and equipment.
• User Management: Admins can add, edit, enable/disable users and send invitations for account access.
• Reports: Comprehensive reporting for equipment usage, labor hours, and job details with date-range filters for efficient tracking
• Dashboard: Quick overview of active jobs, total selling price, customer and equipment counts, and latest jobs and technicians added.

Developed for Reliable Home Environment to empower their staff in managing sales, service, and operational workflows efficiently. Designed for a company specializing in HVAC equipment sales and maintenance, the platform centralizes all critical processes into a single, intuitive interface.

Key functionalities include:

• Inventory Management: Track all HVAC equipment with serial numbers, prices, and warranty details.
• Customer Management: Maintain comprehensive customer profiles, including orders, payments, and warranty records.
• Quotes & Calculations: Generate accurate quotes based on property-specific calculations, such as space, ceiling height, windows height, facing direction, and total square footage.
• Sales & Invoicing: Sales staff can generate quotes, accept payments, and automatically create invoices.
• Work Order Management: Convert approved quotes into work orders for technicians to schedule and perform installations.
• Manager Approval: Handle special discount requests from sales staff with managerial approval workflows.
• Recommended Equipment: Suggest optimal HVAC equipment based on calculated requirements while offering alternative options.
• Technician & User Management: Efficiently manage staff roles, permissions, and technician schedules.
• Calendar & Appointments: Schedule sales visits, installations, and maintenance appointments in an integrated calendar system.

The xCaliber app unifies complex HVAC operations, saving time, reducing errors, and ensuring high-quality service delivery for both staff and customers.

A robust web-based and mobile-friendly platform designed and developed for CY Business Management Pte. Ltd. to streamline invoice generation, payment processing, and financial reconciliation across multiple companies and bank accounts.

The system integrates directly with Xero Accounting APIs and supports major Singaporean banks including UOB, OCBC, and DBS, automating payment file generation in their respective formats (FAST, GIRO, TT, PayNow, and others). It allows administrators to manage companies, users, customers, and contacts while ensuring secure role-based access.

Key capabilities include:

• Invoice & Payment Automation: Generate, track, and export invoices directly from Xero data.
• Multi-Company Management: Manage multiple companies, accounts, and financial records in one unified platform.
• Bank File Integration: Automatically create payment files for UOB, OCBC, and DBS in the correct banking format.
• Google Drive Integration: Store all generated files and batch payment reports securely in Google Drive.
• User & Access Control: Manage admins and users with customized permissions and company-level access.
• Blocked Contacts & Compliance: Restrict access to sensitive contacts or companies for specific users.
• Dashboard & Reports: View real-time financial summaries, invoice breakdowns, and operational KPIs.