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We are a Global Digital Agency adept in the design & development of Bespoke Solutions & Services in Web, Mobile, Telemedicine, UI-UX Designs, and more. We Ideate, Design & Develop User-Centered Custom Digital Solutions for Global startups, Individuals & SMEs. Our industry experience in these domains compliment this custom development approach and can save you a lot of time and money.
Locations
India
C-98 C, Level-2, Phase-7 Industrial Area,
Mohali,
Punjab
160055
+91-172-4061392
Focus Areas
Service Focus
- App Designing (UI/UX)
- Web Designing (UI/UX)
- E-commerce Development
- Mobile App Development
- Web Development
Client Focus
- Small Business
- Medium Business
Industry Focus
- Education
- Financial & Payments
- Healthcare & Medical
Prologic Technologies Executive Interview
Rajiv Sikka
Founder & CEO
Please introduce your company and give a brief about your role within the organization.
Incorporated in the year 2000, Prologic Technologies is a credible digital agency helping Individuals, Startups, and SMEs to thrive in this competitive digital space via high-quality innovative solutions. Since its inception, our culture revolves around client satisfaction by creating innovative and useful digital solutions, irrespective of account size. Having spread our client base in the United Kingdom, United States, Canada, and parts of Europe, we are proud of the unwavering support we provide during product development and post-delivery. The fact that 80% of our business is by referral from our existing clients, is a testimony of our quality service and joyful customer experience.
As a Founder and CEO of Prologic Technologies, me (and my Team) have helped many US, UK, and European startups, Small and Medium Enterprises to Launch, Build, and Grow their online businesses.
I have a demonstrated history of excellent customer service, forging long-lasting client relationships, strong work ethics, and an eye for detail.
I have a demonstrated history of excellent customer service, forging long-lasting client relationships, strong work ethics, and an eye for detail.
With over two decades of experience in IT Consulting, Design, and Development of digital solutions for Web, Mobile, and Voice; I specialize in the design and development of end-to-end bespoke Telemedicine and eCommerce platforms for the US, UK, and European markets.
What is the story behind starting this company?
It all started in the year 2008 when Rajiv Sikka (our founder), working as Project Manager for a software company, realized that he was merely following the instructions to build products to specification; nothing innovative, meaningful, or actually useful for the end-users.
Despite all odds, he started suggesting some innovative and out-of-box measures to clients that helped add the missing WOW factor in their projects. With his user-centered strategy working well, he soon became the most wanted project manager who could handle the company’s most difficult and demanding clients.
Rajiv, experienced immense Joy and Happiness whenever he addressed the needs of its clients via meaningful and result-oriented solutions that end-users would love.
One fine day, his wife motivated him to start his own venture, the way he always wanted to, leaving behind all conventions, inhibitions, and fears; thus Prologic Technologies was formed in the year 2010 with a belief system of “User-Centered Approach with Out-of-Box Thinking”.
Since inception, to date, we are laser-focused on delivering high-quality and innovative digital solutions that the end-users find meaningful.
Despite all odds, he started suggesting some innovative and out-of-box measures to clients that helped add the missing WOW factor in their projects. With his user-centered strategy working well, he soon became the most wanted project manager who could handle the company’s most difficult and demanding clients.
Rajiv, experienced immense Joy and Happiness whenever he addressed the needs of its clients via meaningful and result-oriented solutions that end-users would love.
One fine day, his wife motivated him to start his own venture, the way he always wanted to, leaving behind all conventions, inhibitions, and fears; thus Prologic Technologies was formed in the year 2010 with a belief system of “User-Centered Approach with Out-of-Box Thinking”.
Since inception, to date, we are laser-focused on delivering high-quality and innovative digital solutions that the end-users find meaningful.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We have a complete in-house team comprising of full-time resources in Business Development, Web Development, Mobile App Development, Quality Testing, Web and Graphic Design, Digital Marketing, and Human Resources.
We have quite a solid tech background and with the CEO being a die-hard techie we feel quite confident to work on complex and challenging projects and also deliver them with very high client satisfaction.
We have quite a solid tech background and with the CEO being a die-hard techie we feel quite confident to work on complex and challenging projects and also deliver them with very high client satisfaction.
How does your company differentiate itself from the competition?
Guided by our belief- system of “User-Centered Approach with Out-of-Box Thinking”; we strive for enhanced User Experience, in whatever we do. We are laser-focused on end users’ needs while delivering an out-of-box and meaningful solution, thereby contributing to our vision of client's profitability and success.
We strive to create a long-lasting partnership with clients via User-Centered solutions that benefit your Organization, its Customers, and Society at large.
In a nutshell; delivering Innovative, Meaningful, and User-Centric Digital solutions
with the Design Thinking approach, is what defines us.
with the Design Thinking approach, is what defines us.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We are always open to working in new industry verticals as we love to solve business problems. So far we have gained significant expertise in the fields of Telemedicine, WebRTC, eCommerce, Payment Integration, Media & Entertainment, and Edu-tech. The fact that 80% of our business comes by referral from existing clients, is a testimony of the quality service & value we deliver to our clients.
Please share some of the services that you offer for which clients approach you the most for?
Healthcare being our forte, we provide highly customized end-to-end HIPAA compliant Healthcare solutions with a blend of the latest technologies and custom use cases.
Another industry vertical which we are highly skilled at is Tokbox (now Vonage) API. We have been exclusive agency partners with Tokbox for 4 years in a row and have delivered many innovative webRTC applications spanning verticals like Healthcare, Media, Education, Shipping, etc.
For 3 years, we rank in the top 3-5 results consistently on Google.com, for keywords like
- “custom telemedicine solution provider”
- “hippa secure telemedicine solutions”
- “most promising telemedicine solution providers”
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
Reviews obtained on platforms like GoodFirms showcases the value and quality service we offer to our clients. Our communication with clients is very effective or we would say proactive and built on trust. It makes the whole development process more engaging, transparent, and quite productive.
What kind of support system do you offer to your clients for catering to their queries and issues?
We use project management tools like JIRA, Trello, Basecamp, Mantis, and Google Sheets to address their issues and queries.
Our turnaround time for each issue/ query is based on the stage and timeline of that project e.g. projects at advanced and close to delivery timelines usually involve more active communication than others that are in their early milestones.
Active listening and weekly follow-up with clients help us in the satisfactory resolution of their queries and issues. We also provide our feedback based on our industry experience, wherever we find we can add value to the process and/ or solution.
Our turnaround time for each issue/ query is based on the stage and timeline of that project e.g. projects at advanced and close to delivery timelines usually involve more active communication than others that are in their early milestones.
Active listening and weekly follow-up with clients help us in the satisfactory resolution of their queries and issues. We also provide our feedback based on our industry experience, wherever we find we can add value to the process and/ or solution.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We follow Fixed Cost and Hourly payment models. Fixed costs are always milestone-based payments and hourly projects involve assigning a skilled dedicated resource at an hourly price for the required number of hours.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
Yes, we do have a minimum budget of $2,000 USD. However, if a client has an urgent small problem that is affecting their business adversely, then we prefer to ignore this limitation and rather them by resolving the issue.
What is the price range (min and max) of the projects that you catered to in 2021?
In 2021, Prologic Technologies worked on projects that ranged from $5,000 USD to $90,000 USD.
Where do you see your company in the next 10 years?
We are very excited about the tech shift META verse has introduced. Definitely, we are gearing up for Web 3.0 and have started working on Experiential content. We are rigorously preparing to work on some amazing applications using Blockchain, RPA, ML, and AI.
We have miles to go before we sleep.
We have miles to go before we sleep.
Prologic Technologies Clients & Portfolios
Prologic Technologies Reviews
11 Reviews
- All Services
- Web Designing (UI/UX)
- Mobile App Development
- Maintenance & Support
- Web Development
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
Jeffery Saliture, Founder / CEO at Think It Ventures
Posted on Sep 05, 2022
Thanks to their support, we're able to take on more and larger projects as a company.
Review Summary
Working with Prologic not only enables the company to better serve clients, but to also save a significant amount of money in the process. Their highly skilled team provides high-quality development support and is incredibly communicative and easy to work with despite their distance.
What was the project name that you have worked with Prologic Technologies?
Backend Dev Partnership for Development Company
Describe your project in brief
Prologic provides backend engineering support for various client web and mobile app development projects, utilizing many different technology stacks to complete jobs as needed.
Michael Trahan, CTO at Ocean of Dreams Media
Posted on Sep 05, 2022
“They were always available whenever we needed them and incredibly responsive.”
Review Summary
Prologic Technologies worked hard and exceeded expectations. They adapted to a changing project scope, building a product that end users love. Unlike many other firms, they proactively fixed bugs to ensure that the product ran smoothly.
What was the project name that you have worked with Prologic Technologies?
Web Development for Marketing Engagement
Describe your project in brief
Prologic Technologies did dev and design for both web and apps, integrating various features into the product. They used WebRTC for video conferencing and MailChimp for email reminders, receipts, etc.
Christopher Jenkin, C.E.O./Founder at Gotcha Mobile Solutions
Posted on Sep 05, 2022
I honestly believe that I would not be in the business I'm in today had I not met Prologic Technologies.
Review Summary
External feedback has been overwhelmingly positive, with some large national clients using the platform. Prologic Technologies kept the project moving (and on budget) through constant communication. Their ability to translate ideas into implementable, on-time deliverables were hallmarks of their work.
What was the project name that you have worked with Prologic Technologies?
Platform Dev for Agency/Software Hybrid Company
Describe your project in brief
Prologic Technologies built a custom platform from the ground up, with the primary new feature being multi-tiered permissions. They also created software solutions for QR codes and web applications.
What is it about the company that you appreciate the most?
The communication was flawless and on point.
The modules were delivered on time and process was also great.
Joseph Lauria, Publisher and Chief Executive Officer at Illustrated Media Group LLC
Posted on Sep 02, 2022
We had a vision of how we wanted the website to look and it actually came out that way.
Review Summary
Prologic Technologies fulfilled the client’s vision and delivered a clean, contemporary website that highlighted crucial information. Their blog design also exceeded expectations. The team’s quick turnaround time, responsiveness, and reliability were hallmarks of their work.
What was the project name that you have worked with Prologic Technologies?
Web Dev & Design for Illustrated Media Company
Describe your project in brief
An illustrated media company hired Prologic Technologies to design and develop a WordPress website that highlighted their work and achievements. The team also redesigned a blog.
What is it about the company that you appreciate the most?
The work done by the company was worth appreciating especially the details that they have put in.
The ethics to work on the concept given by our team and the turning our vision into a reality was worth the time taken.
What was it about the company that you didn't like which they should do better?
N/A
Haley Lieberman, CEO & Founder at Shop Tomorrows
Posted on Sep 02, 2022
It has been very helpful to bring in Prologic Technologies who helps me work, lead, and manage my team.
Review Summary
The Prologic Technologies team is always available and responsive. They have high-quality experience and offer it at a fair price. There have been a few ambiguities at anticipating technical issues and rushes at meeting deadlines. Overall, the project has been successful.
What was the project name that you have worked with Prologic Technologies?
Custom Software Development for Kids' Clothing Store
Describe your project in brief
Prologic Technologies has developed a peer-to-peer marketplace platform from scratch for an online kid’s clothing store. They’ve taken existing wireframe designs and engineered the site.
What is it about the company that you appreciate the most?
The conversations with the team were pretty apt and on point.
The deliveries were also crisp and on time as well as the follow ups were appreciated from our side.
What was it about the company that you didn't like which they should do better?
N/A
Jagan Sai, Owner at Skincare Company
Posted on Sep 02, 2022
We had a very pleasurable journey through all the phases with Prologic.
Review Summary
The company enjoyed working with the Prologics Technologies team, the project progressed smoothly with very few snags and the team always kept the company up to date on their status during every stage of development. The company was most impressed by the team's attention to detail.
What was the project name that you have worked with Prologic Technologies?
Wesbite & Mobile App Development for Skincare Company
Describe your project in brief
A skin care company wanted to create a website for their business, and they hired Prologic Technologies to provide their experience in designing, developing, and deploying the platform.
Anand MODADUGU, Physician at at Firelands Regional Medical Center
Posted on Sep 13, 2021
Great quality at an awesome price!!
Review Summary
We have been working with Prologic technologies for the last one year for development of our medical website. They have developed our website on time, within the budget without any extensions or additional cost. They have a great team, always available to help with any new issues or software glitches.
They not only thoroughly understand the project, the requirements, various issues like legal, financial and come up with excellent ideas!!
I would strongly recommend Prologic Technologies for anyone who is looking to develop a website and wants it done right and in a timely fashion.
They not only thoroughly understand the project, the requirements, various issues like legal, financial and come up with excellent ideas!!
I would strongly recommend Prologic Technologies for anyone who is looking to develop a website and wants it done right and in a timely fashion.
What is it about the company that you appreciate the most?
Good work ethic. Great quality
What was it about the company that you didn't like which they should do better?
Nothing much!
Joseph Lauria
Posted on Feb 08, 2021
Repeat Client of Prologic Tehcnologies
Review Summary
I'm a satisfied client of Prologic Technologies, having used them to develop websites for two of my businesses. The most recent was a website for Illustrated Media Group, a comic book publisher.
Prologic worked with us on the functions and appearance of the new site. We wanted a particular look and feel for the new site, which they grasped, and delivered a site that accurately reflected that.
Also, Prologic's work was always done on time, if not before.
I would strongly recommend Prologic Technologies for anyone who is looking to develop a website and wants it done right and in a timely fashion.
Joseph Lauria, President, illustrated Media Group, LLC.
Prologic worked with us on the functions and appearance of the new site. We wanted a particular look and feel for the new site, which they grasped, and delivered a site that accurately reflected that.
Also, Prologic's work was always done on time, if not before.
I would strongly recommend Prologic Technologies for anyone who is looking to develop a website and wants it done right and in a timely fashion.
Joseph Lauria, President, illustrated Media Group, LLC.
What is it about the company that you appreciate the most?
Prologic does its work accurately and on time. The work they delivered was always done right the first time and followed the specs they were given.
Mitch
Posted on Feb 01, 2021
Great Web Dev Team
Review Summary
Prologic Technologies went above and beyond to make sure that our project was a success. They did an excellent job on the front in asking the right questions and outlining the project. This greatly reduced the back and forth during the process.
What is it about the company that you appreciate the most?
Weekly meetings, responsiveness to requests, and a can do attitude.
Mitch Allen
Posted on Jan 29, 2021
Top notch Development Firm!
Review Summary
Working with Prologic Technologies has been a pleasure to work with. Their team was very responsive to our requests and their level of professionalism matched ours very well. I would recommend them for similar work and would use them for different types of work as well. They helped us from concept to implementation, to rollout. Their ongoing support in dealing with issues as they came up was much appreciated.
Kimberly Jacobs, Founder & CEO at Jacobs Consulting
Posted on Nov 01, 2019
Fast, quality, websites
Review Summary
In every engagement I've had with Prologic, they have been prompt, professional, and do what they say. We've outsourced websites to them before, among other work & its the best work I've seen from an offshore team.
What is it about the company that you appreciate the most?
The leadership is strong. Their English is perfect. Their quality standards are high.