Raftlabs
Building lovable software productsOverview
$25 - $49/hr
10 - 49
2017
RaftLabs is a full-stack web and mobile app products and solutions company. We are driven by a mission to build products that simplify the customer experience and helps businesses. We have more than a decade of experience in building streaming video and digital commerce solutions for startups, SMBs, and enterprises. We excel in customer-centered user experience. We deliver expected value to our clients by focusing on key performance indicators. As product builders, we ha
RaftLabs is a full-stack web and mobile app products and solutions company. We are driven by a mission to build products that simplify the customer experience and helps businesses. We have more than a decade of experience in building streaming video and digital commerce solutions for startups, SMBs, and enterprises. We excel in customer-centered user experience. We deliver expected value to our clients by focusing on key performance indicators. As product builders, we have understood the difference between building something v/s building something your customers want. That insight helps us solve problems efficiently.
Focus Area
Service Focus
- Software Development
- Mobile App Development
- Web Development
Client Focus
- Small Business(< $10M)
- Medium Business($10M - $1B)
Industries Focus
- Media
- Advertising & Marketing
- Healthcare & Medical
- Telecommunication
Customer Reviews
4.9
(11 Reviews)
It was a fabulous experience with excellent output in a timely and cost effective manner
Venkat
Head Of Finance at Danone India
10 months ago
We reached out with a problem statement. They helped us come to a scope of the solution with every single item required to arrive at the goal and objectives we had. They helped us in building app scraper utilities and tools that pull in data of the shortlisted products from various ecommerce marketplaces. The data would be then dumped in the central data store and reports being generated in real time. The analytics dashboard was super intuitive. The technologies used were a combination of cloud and web based frameworks.
Their ability to understand the problem statement and come up with effective solutions was commendable. They were highly efficient. As a lay man to the technology side, I found it very easy to communicate with them which is seldom the case when you work with experts in the field.
Project was rolled out on time and the quality of the build exceeded our expectations. Team was able to make quick changes to the system and iterate effectively. The project helped us to keep t
Their ability to understand the problem statement and come up with effective solutions was commendable. They were highly efficient. As a lay man to the technology side, I found it very easy to communicate with them which is seldom the case when you work with experts in the field.
Project was rolled out on time and the quality of the build exceeded our expectations. Team was able to make quick changes to the system and iterate effectively. The project helped us to keep t
Pros :
- Ability to understand the problem statement and come up with effective solutions
- Project Management with use of good tools like Asana with weekly sprint reviews
- Their responsiveness and clarity of communication was commendable with entire team being available when in need
Cons :
- Their QA processes could have been a little more good.
Project Details
Building Enterprise E- Com Dashboard
Software Development
$10001 to $50000
Completed
We wanted to build an ecommerce analytics web application that allows us to monitor the pricing and other related information of our products and compete on various 3rd party commerce marketplaces in real time. The goal was to identify a team who understands this space, has knowledge on building enterprise systems with security, integrations and support required in place. Also we had certain needs of processing a lot of data at scale so having everything on cloud was a must.
Great team. Solution oriented approach.
H
Hely D
posted on 10/8/21
Team's knowledge and understanding is amazing. We reached out with a problem statement that was little bit complex and time sensitive. We wanted to build an enterprise communication app for our upcoming internal event. The app though was limited for the users, developing features like support for audio/video content, two-way video calling and chat amongst users was crucial to it's success. Since we had a fixed timeline to follow, we wanted to work with a partner who understands our challenges and builds a solution that works. We were more than pleased with outcome. Everyone on the team was excited with the outcome. Team went above and beyond to ensure the experience is top class.
What is it about the company that you appreciate the most?
- Communication and time responsiveness - Product ownership approach - Solution oriented about everything
What was it about the company that you didn't like which they should do better?
Nothing as such. We were more than pleased with outcome.
Project Details
Mobile App Development
$10001 to $50000
Outstanding Service provided by them!
Charles Edgerton
Entrepreneur at Aggie Technologies
posted on 31/8/21
From the start the folks at Raftlabs gave us confidence that we made the right decision choosing them as a partner.
By starting our project with a full discovery process that providing us with a complete breakdown of the project deliverables gave us insight we didn't have coming in to the project. We literally could have taken that breakdown and use it to hire another development team. That is how thorough it was. We were able see exactly how everything would play out and where we may run into problems.
All of the sprints were completed on schedule and on budget. Though we had to pause the project due to Covid they were willing to work with us
We highly recommend Raftlab!
Charles Edge
By starting our project with a full discovery process that providing us with a complete breakdown of the project deliverables gave us insight we didn't have coming in to the project. We literally could have taken that breakdown and use it to hire another development team. That is how thorough it was. We were able see exactly how everything would play out and where we may run into problems.
All of the sprints were completed on schedule and on budget. Though we had to pause the project due to Covid they were willing to work with us
We highly recommend Raftlab!
Charles Edge
What is it about the company that you appreciate the most?
Knowledge of UX/UI and data integration.
What was it about the company that you didn't like which they should do better?
None that I can think of at the moment.
Project Details
Outstanding Service
Mobile App Development
$10001 to $50000
In progress
We found working with Raftlabs Professional, Flexible and stress free
Nuala Canning
MD & Founder at Brandfire
9 months ago
As a marketing agency, it is critical to our business that we partner with the best web design and development. It is fundamental to the success of our business.
From start to finish our interaction with the team at Raftlabs was professional, stress-free and I had complete trust in their ability to deliver.
We required a web and mobile solution. They took the time to listen to what we wanted but also brought their own ideas, experience and creativity so that the end design was more rounded.
They understood that I needed to see things in a visual context and have some flexibility to 'play' around with a few ideas.
They are quick to respond, informative and deliver what is asked for.
And more importantly our client love our/their work!
Would highly recommend.
From start to finish our interaction with the team at Raftlabs was professional, stress-free and I had complete trust in their ability to deliver.
We required a web and mobile solution. They took the time to listen to what we wanted but also brought their own ideas, experience and creativity so that the end design was more rounded.
They understood that I needed to see things in a visual context and have some flexibility to 'play' around with a few ideas.
They are quick to respond, informative and deliver what is asked for.
And more importantly our client love our/their work!
Would highly recommend.
Pros :
- The communication was excellent - we used a combination of meetings and ASANA
Cons :
- We went over budget a bit but that was mainly that due to us requesting other add on functionality
Project Details
Mobile App Development
Back end solution for sales agency to stramline client operaitons
Eric Morris
Founder at Intrinsic Sales
2 months ago
We had a great experience working with RaftLabs where their team took their time to understand our project goals. Furthermore the team was very helpful with the strategy giving some great ideas on how the solution should work. Communication was good as we had access to the team on Slack and Zoom at all times. Overall I would highly suggest working with RaftLabs they have a great team and work very well.
Pros :
- The quality of work that the team delivered was great
- They were able to deliver the project under budget and within the project time frame
- The team were very knowledgeable and able to offer great insights during the strategy phase
Cons :
- I think overall there wasn't anything I could point out to change if I was to do the project again
Project Details
Backend Solution for Sales Agency
Software Development
$10001 to $50000
Completed
Backend solution to help us effectively manage and launch campaigns for clients in a more automated manner. The tool has allowed us to launch entire campaigns in just 30 mins instead of 2.5 hours since using the solution.
Raftlabs is not only our partner, but an integral part of our team and startup!
Tedo Salim
CCO and CTO at Fore Coffee
2 months ago
We partnered with Raftlabs at the very early stages of the development of our product. We were assigned three engineering talents at a very reasonable price.
Our startup is working on an unproven business model, and have not yet found product market fit. There were plenty of changes and product iterations throughout the development, but the Raftlabs team showed ownership and initiative in helping us guide the product from the technical standpoint.
The Raftlabs team and us work on a different timezone, and there were issues with communication. However we worked to improve on implementing asynchronous communication from both sides.
Our startup is working on an unproven business model, and have not yet found product market fit. There were plenty of changes and product iterations throughout the development, but the Raftlabs team showed ownership and initiative in helping us guide the product from the technical standpoint.
The Raftlabs team and us work on a different timezone, and there were issues with communication. However we worked to improve on implementing asynchronous communication from both sides.
Pros :
- The Raftlabs team displayed a sense of ownership to the project
- The Raftlabs team showed dedication and willingness to go the extra mile
Cons :
- The Raftlabs team could be better in their written communication
Project Details
Software Development
Phenomenal support for our new startup
Georgina Denis
Researcher / Scientific Writer at Clue by Biowink
11 months ago
I highly recommend working with Nirav and team at Raftlabs. We are a new startup creating a tech product based on our research knowledge and Raftlabs were the perfect dev partner. They helped us build our MVP as part of an accelerator programme. They delivered a quality MVP to a super ambitious timeline. The whole process was professional and well managed, it was a pleasure to join the weekly calls and see our product come to life. Working with Raftlabs has been the most exciting part of our start up journey so far.
Project Details
Mobile App Development
Provided Exceptional Services
N
Neil Shah
posted on 25/8/21
After working with freelancers and development agencies, we reached out to RaftLabs for our product GrowViral.
They took care of everything
- helping us clarify our thoughts on the product idea
- plan different phases of the development cycle
- developing & designing the product
- and last but not least, helping us through the launch to make sure there are no hiccups when we get bombarded with a lot of traffic.
They took care of everything
- helping us clarify our thoughts on the product idea
- plan different phases of the development cycle
- developing & designing the product
- and last but not least, helping us through the launch to make sure there are no hiccups when we get bombarded with a lot of traffic.
What is it about the company that you appreciate the most?
Their ability to communicate well and come up with a better solution rather than just implementing what is being asked to do.
What was it about the company that you didn't like which they should do better?
It would be nice if they could also include UX service as a part of their offering (which they were already planning to) since we had to approach another agency in Eastern Europe for that.
Project Details
Mobile App Development
$10001 to $50000
We are extremely satisfied with RaftLabs. We certainly recommend them for any web/mobile development related projects.
Chintan Thakkar
CEO & co-founder at SoluLab
2 months ago
We have built a relationship with RaftLabs that will last forever. The project manager and developers were highly adaptive and worked in sync with our team. Their processes were working effectively and the outcome was very pleasant.
Pros :
- We appreciate the dedication and hard work which the team is always willing to put in their work and go the extra mile.
- Their agile processes were working effectively and communication was absolutely smooth.
- Their knowledge of audio and video communication stack is excellent.
Cons :
- Their QA processes could have been improved but can’t blame them as we had constantly changing requirements from our end.
Project Details
Live Interactive Streaming with Web 3.0
Mobile App Development
$10001 to $50000
In progress
I’m the co-founder at a leading software consulting and services company. We’re working with our partners building a live interactive social commerce platform with integration to NFTs. We were looking for a vendor who had expertise in live video streaming combined with web 3.0 standards. Someone who can help us a build decentralized social commerce marketplace with real time communication inbuilt.
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Executive Interview
Nirav Vasa
Co-Founder, Raftlabs
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
GoodFirms has helped us gain visibility with its ability to be an independent business review platform. The founders, agencies, and businesses that we get connected to via the GoodFirms have been great and helped us grow our business.
Please introduce your company and give a brief about your role within the organization.
RaftLabs is a SaaS applications and custom software development company. We focus on building lovable web and mobile apps in the marketing tech and media streaming space. My role in the organization is to build business relationships with our customers, partners, and vendors.
What is the story behind starting this company?
We are a startup turned software development agency. As founders, we have always been inclined toward building scalable SaaS products and solutions. Having built software products for Fortune 500 in our previous roles as product heads, under RaftLabs we came together to make a SaaS web and mobile app solution for events and communities. In 2020, the pandemic changed the dynamics, and we formally opened ourselves as an agency. Since then, we are on a mission to leverage our knowledge to help build lovable SaaS and custom software solutions for our customers.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We have our own in-house team.
How does your company differentiate itself from the competition?
As product builders ourselves, we're intensely focused on building things that we understand. Instead of working as a vendor, we work with our clients as partners. We own a lot of technical decision-making on their behalf, helping them focus on their business. We’re an outcome-driven agency as opposed to the output.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We cater to the marketing, commerce, and media tech industries. We build live or on-demand video communications solutions for workplaces, healthcare, or education. In the marketing and commerce space, we create loyalty and rewards platforms, commerce workflow solutions, etc.
Please share some of the services that you offer for which clients approach you the most for?
Most of our clients approach us for end-to-end product discovery, UX/UI design services, and building web and mobile apps.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
We're not perfect. While we strive for a 100% satisfaction rate, we would be about 90% on customer satisfaction. We've built technical and managerial processes and systems that adapt to customers' requirements and resource availability. It makes it personalized and delivers output.
What kind of support system do you offer to your clients for catering to their queries and issues?
We're a customer-centric company. We generally ensure our customers get value from us in everything they engage us on. We've tools and processes in place by which our team promptly responds back to our customers for any queries or challenges.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We generally work on a milestone deliverables basis with startups and growth-stage companies. With established businesses, we augment their teams with our dedicated resources, for which we charge in the T&M model.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
Yes. We generally engage with projects which have minimum budget north of USD 25,000. However, we take a final decision based on the interactions with customers. There have been instances where we have done projects less than our minimum budget.
What is the price range (min and max) of the projects that you catered to in 2021?
In 2021, the range varied from as low as USD 12,000 to as high as USD 1,00,000+.
Where do you see your company in the next 10 years?
In 10 years, we as RaftLabs would want to be a technology platform and accelerator company that allows us to innovate deeply, enabling us to become long-term stakeholders in the solutions that we build for our customers.
Clients & Portfolios
Key Clients
- Aldi
- Instantor
Portfolios
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