
Travis Whelan, Vice President Of Engineering at RhinoDox
Posted on Jun 01, 2022
SaaS product redesign, including UX design and rethinking product functionality design
We pivoted our product over the last year and a half. We hired Northell in September of 2021 and worked with them over several months to completely redesign our product from the ground up. They helped take often not fully thought through feature / functionality ideas and craft those into a cohesive product. The Northell team helped us build out our user personals and map their flow through the application, they conducted user interviews with some of our clients to further help define and scope the product we are building.
The quality of the work they provided for us was extremely high. They were extremely professional and very easy to work with. We were able to have regular meetings during the mornings when our schedules overlapped. We were extremely satisfied with their work. The designs were beautifully rendered to the point we felt confident using them in sales presentations to tease the future to our clients and prospects.
The quality of the work they provided for us was extremely high. They were extremely professional and very easy to work with. We were able to have regular meetings during the mornings when our schedules overlapped. We were extremely satisfied with their work. The designs were beautifully rendered to the point we felt confident using them in sales presentations to tease the future to our clients and prospects.
What was the project name that you have worked with RewiSoft?
RhinoDox SaaS Web Product Redesign
What service was provided as part of the project?
Web Designing (UI/UX)
Describe your project in brief
RhinoDox has pivoted its core business over the last 2 years. We hired Northell to help us redesign the user interface for the product. They also helped from a product management perspective in thinking through features and functionality and user personas to really design a cohesive product.
What is it about the company that you appreciate the most?
Flexibility, they were easy to work with and receptive to feedback
Quality of the deliverables received, particularly the design documents and prototypes
What was it about the company that you didn't like which they should do better?
The initial contracting process was a little challenging, primarily due to European copyright protection.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $10001 to $50000
- Completed