Overview

About Riseup Labs

Riseup Labs is a global IT services and AI innovation company helping organizations unlock speed, scale, and intelligence in their operations. With over 700 successful projects across 30+ countries, we bridge the gap between strategic consulting and high-quality delivery.

Today, we are driving a company-wide AI-first transformation, where developers are AI-augmented, support is automated, operations are agentic, and decisions are data-driven. Our proprietary platforms like Commplify and Writerush reflect this shift, turning internal innovations into market-ready products.

We specialize in software development, AI and automation, cloud services, data and analytics, CX transformation, and BPO solutions. We help clients modernize legacy systems, enhance customer experience, and reduce operational costs through intelligent execution.

By embedding AI across our services and internal workflows, we deliver faster, smarter, and more scalable solutions, making Riseup Labs a trusted partner for future-ready enterprises.

We ensure the highest level of certainty and satisfaction through a deep-set commitment to our clients and comprehensive industry expertise. To offer enterprises the maximum benefit of technologies, Riseup Labs offers an integrated portfolio of products, solutions, and services through five different segments. They are:

  • Artificial Engineering (AI) Services
  • Engineering & Development Services
  • Resource Augmentation Services
  • Managed Services
  • Customer Experience Services

Check out:

Website: riseuplabs.com

Portfolio: riseuplabs.com/portfolio

Contact:

Email:
[email protected]

📱 Call: +88-0175-974-7387

Let's build something great together.

What clients say

Review Analytics of Riseup Labs

Every review is verified through Goodfirms before it's published.

5.025 Verified Reviews
Quality5.0
Schedule & Timing5.0
Communication5.0
Overall5.0
Review Summary
Summarized from 25 verified reviews · Updated August 2026
Clients consistently praise Riseup Labs for strong communication skills, professional project management, and reliable timeline delivery. The team demonstrates technical expertise across mobile apps, web development, animation, and specialized areas like augmented reality and IoT development. Reviewers highlight their responsiveness, collaborative approach, and ability to translate client requirements into quality work that meets international standards, often at competitive pricing.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Riseup Labs
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What reviewers mention most

Shafkat Hossain Mohit
Shafkat Hossain Mohit, Director Of Operations at Omega IT sysVerified Review
Posted on Oct 11, 2022

We were impressed by their requirement gathering, documentation, and timely execution.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Web Development

Riseup Labs produced a concept of an AR application, which involved UI design. Then, they developed the solution, tested it, and implemented it. We had regular communication and visits by the implementation team at the end of the project.

Heba Ferdousi ACCA
Heba Ferdousi ACCA, Manager at Snehasish Mahmud & Co.Verified Review
Posted on Aug 1, 2022

Riseup Labs are amazing to work with for Software Services!

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Web Development

The experience overall was the most impressive. From day one, they worked out every detail and spec of the development. They guide us to make the smartest decisions that are cost-effective.

Kaiser Hamid
Kaiser HamidVerified Review
Posted on Jun 23, 2022

The work is clean and directly to the point. They are excellent for collaboration.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Game DevelopmentIoT Development

Riseup Labs sent us a pair of options before moving ahead with the green light and redesigning the mobile applications. Once that was done, they kept in touch with us every week to ensure the work they handed over during the sprints was exactly what we wanted. They are not expensive regarding their offering either. We wish them the best of luck.

Farjana Akter Kony
Farjana Akter Kony, Business Partner at at BdultrasoftVerified Review
Posted on Apr 25, 2022

Riseup Labs is Everything worked fine for us as per our requerments

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Game Development

We Developed VR software and a mobile app to showcase our furniture. They’re very confident and they have a solution for everything. so we are happy for there work experience.

Rabiul Ahasan Rupu, Territory Officer at NagadVerified Review
Posted on Mar 30, 2022

They really are a pleasure to work with, their responsiveness is outstanding.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Game DevelopmentAdmin ServicesAdvertising

They not only delivered on what they promised on time and budget, but they also communicated the technical aspects of the project in a way that we Tell us all about your experience: They not only delivered on what they promised on time and budget, but they also communicated the technical aspects of the project in a way that we could understand.

Asif Rahman
Asif Rahman, FounderFounder at Digital Marketing AgencyVerified Review
Posted on Mar 25, 2022

Riseup Labs is a Trusted Partner with a can do attitude.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Web DevelopmentWeb DesignGame Development

One of the key reasons we chose Riseup Labs is their willingness to work with start-ups, their dedication to understand the client needs, their collaboration in coming up with a solution and most importantly their can-do attitude. This hasn't changed for once as the project has had its ups and downs. We have solved complex issues, worked through challenges and celebrated wins along the way. A true sign of a good partner.

Fahim Shahriyear
Fahim Shahriyear, Software Engineer at at PortWallet Verified Review
Posted on Mar 17, 2022

They were amazing to deal with and made sure our deadlines were met.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Game Development

Their imaginative work stood out. I was satisfied with how they transferred what we discussed into the game. It was all done professionally and creatively.

Rasel Ahmmed Bappi
Rasel Ahmmed Bappi, Senior Software Engineer Team Lead at PlacoVU Consulting, Inc.Verified Review
Posted on Feb 24, 2022

They were supportive, very helpful, and patient with my naivety.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Web DevelopmentGame Development

Riseup Labs developed my android app. At the start of development, their team supported the planning process. They were supportive and patient with my naivety; their team was never short with me or made me feel stupid.They had great communication.

Jahid Ahmed
Jahid AhmedVerified Review
Posted on Feb 21, 2022

I was impressed with their outstanding communication. IoT based app Development for local Bangladesh market.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Game DevelopmentIoT DevelopmentSoftware Development

We were impressed with their outstanding communication. We had good communication via Zoom and Phone calls. We got them when we needed them. so we are happy.

Abul Kashem
Abul Kashem, Software Engineer at Teton Private Ltd.Verified Review
Posted on Feb 16, 2022

Their broad skill set, communication skills, and adherence to quality have impressed us the most.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Game Development

I was impressed with their outstanding communication. We had good communication via skype and WhatsApp. I've told them what I wanted in a kickoff meeting, and we regularly spoke together.

Imtiaz Amin
Imtiaz AminVerified Review
Posted on Feb 16, 2022

Their mindset and motivation impressed us. They are an EXCELLENT vendor to work with!

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Game Development

We have decided to program a new website based on our know-how based on React technology. Concentrated on major processes, we tackled them sprint by sprint to provide all worked fine together.

Abir  Mahmud
Abir Mahmud, Chief Executive Officer at at dib Software ioTVerified Review
Posted on Feb 10, 2022

We are very satisfied from Riseup Labs services and professional.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
E-commerce DevelopmentGame DevelopmentIoT Development

We were impressed with their skill sets and their competitive pricing. We are impressed with the Riseup Labs skill and services. They ar very proffetionals.

Jahid Shekh
Jahid Shekh, Head of IT at at Kolkata TV Bangladesh BureauVerified Review
Posted on Dec 1, 2021

Build a News Portal Mobile App for Kolkata TV. They kept trust with us..

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Game Development

Our main objective was to build a news portal mobile app. We developed the app on both android, IOS. We used Flutter and Backend in Laravel for the app. They had a kick off meeting initially and every week we used to schedule calls and discuss the project's progress.Their skilled developers built our application in such a way that we needed. The project manager and salesperson replied promptly. They responded whenever I needed it. They kept trust with us..

Stephan van Wijk
Stephan van Wijk, Founder & Managing Director at Radical ThinkingVerified Review
Posted on Nov 24, 2021

Very relatable, expert and they did what they said they would.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Game Development

They are very hands-on with everything that is needed. The Team was very accommodating from scriptwriting, storyboard, and edit processes, and I didn't have to repeat myself endless times. Just said what I wanted once - and they got it.

Abu bakkar Siddiq, First Sr. Deputy Assistant Director at at Walton High-Tech Corporation Ltd.Verified Review
Posted on Nov 11, 2021

Riseup Labs is good at 3D Character & Props Development.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Game Development

Our project with Riseup Labs was to develop 3D Character & Props Development for a project. For us, the project has been done with good quality. All of our expectations have been fulfilled. The majority of the time, the developing team of Riseup Labs tried to drive me in the correct direction and helped me to make a good choice in building the app in comparison to the market.

Focus

Service Focus of Riseup Labs

How the team's effort is distributed across services.

30%20%20%20%10%

Industries Focus

5%5%5%5%5%5%5%5%5%5%5%5%5%5%5%5%5%5%5%5%

Client Focus

Small Business50%
Medium Business30%
Large Business20%

The Positioning

AI Tools & Purpose

The stack the team uses to move faster.

Claude
AI-Assisted Coding
Cursor
AI-Assisted Full-Stack Engineering
Lovable
AI-Assisted Prototyping
GitHub Copilot
AI-Assisted Projects
Selected Work

Client Portfolio of Riseup Labs

Where their work concentrates - by industry, budget, and timeline.

Project Industry

Gaming25%
Other Industries3%
Education11%
Healthcare6%
Nonprofit20%
Entertainment3%
Media5%
Insurance1%
Industrial3%
Consumer4%
Social1%
Government5%
Travel6%
Business Services4%
eCommerce3%
Other3%
Major industry focus
Gaming

Project Cost

Not Disclosed41%
$0 to $1000058%
$10001 to $500001%
Common project cost
$0 to $10000

Project Timeline

Not Disclosed6%
1 to 25 Weeks61%
26 to 50 Weeks15%
51 to 100 Weeks19%
Typical timeline
1 to 25 Weeks

Clients: 12

UNICEFP&GEYKPMGSuperSonicSafe-Guard ProductsBBC Media ActionGameloftbKashRobiWHOSands

Portfolios: 81

Executive Interview

Executive Interview of Riseup Labs

Ershadul Hoque
Ershadul Hoque
CEO & Founder
Visit Profile

Please introduce your company and give a brief about your role within the organization.

Riseup Labs is an ISO certified leading technology solution and service provider company in Bangladesh, focusing mostly on the Web, Mobile, XR, and Simulator technologies. We design and develop intelligent, innovative and sustainable web systems, mobile apps, games, and interactive entertainment experiences on multiple platforms. We have been in business since 2009 and have become major creators and publishers in the market by releasing many successful products. Also, become a trusted partner by delivering customized solutions and services to brands like UNICEF Bangladesh, Unicef HQ, Unicef Italy, Robi Axiata Limited, BBC Media Action, Government of Bangladesh and Information and Communication Technology (ICT) Division. We also have international clients from different countries, like - USA, Canada, UK, Australia, Belarus & Israel.
My role in the organization is to make sure everyone is on the right path and moving towards the organization goals in the right way. I do regular weekly meetings and monthly progress meetings with different team leads. In those meetings I try to give solutions to the problems everyone is facing and progress they’re making for each project. Besides that, I also find time to meet our recurring clients periodically and try to understand their pain points and opinions about the services they’re getting from Riseup Labs.

What is the story behind starting this company?

Back in 2009 my initial plan was to open a game development startup. Being inspired by the release of iPhone & iPod by Apple, it was my intention to take the early advantage of the Apple app store platform and create casual games for the iOS users. We started with a small team of a few developers and artists. Everyone was very new to this platform and super excited to create some amazing experience for the iOS users. First game we made for iOS was ‘Tap Tap Ants’ and this game was downloaded more than 15 million times. We had great success from the beginning and we have released many successful games after that. After 2 years, we also started releasing mobile apps in utility, productivity and entertainment categories. Both the Apple app store and Google play store became crowded within a few years and it became very hard to become successful by publishing mobile apps and games. From then we started focusing on giving service in B2B. And it didn’t take long for us to also start getting success in B2B, within a few years we became one of the trusted sources for many companies.

What are your company’s business model–in house team or third party vendors/ outsourcing?

We have 2 models - project basis and resource hiring. Clients can give us the whole project by fixing a budget based on the scope of that project. On the other hand, if a client wants, they can hire resources on a monthly or daily basis to work for their project. Both have pros and cons. When clients give us a whole project within a fixed budget, there is no scope to bring major changes in the project while developing. We have to fix almost everyone during the initial research phase and we can’t change much when we start developing since we have a fixed budget and timeline on hand. But when clients hire resources, they have every opportunity to make changes and control project development by themselves. This can increase their development cost but on the other hand give flexibility to develop a great product.

How does your company differentiate itself from the competition?

Mostly we’re different from others in the following areas: we’re customer obsessed, we always try innovation, we think long term and try to bring excellence in the operation. When we start a project, we always work like this is our own product. We try to own it during the development phase. This really helps us to bring the best from everyone and give clients extra and more than their requirement within their budget. Making long term relationships with our clients is one of the core in our team. We never go for short term profit. We have 4 core values as follows:
●    Customer Obsession: Quality, Honesty, Commitment to Customers 
●    Eagerness to Invent: Innovation, Growth/Personal Development, Courage
●    Long Term Thinking: Proactivity, Diversity, Impact, Transparency, Trust
●    Operation Excellence: Professionalism, Teamwork, Fun, Simplicity, Collaboration, Ownership

What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?

We’re mostly serving the UN, NGO, Government, telco, health, ecommerce, education, and entertainment industries. But we’re not limited to these and open to any industry where we have the capability to contribute. Most of our customers are repetitive, around 80% of them are repetitive and that is because of our core values. We never found a client who marked us as a bad service provider. Most of them come back to us for upgrades and new projects. Sometimes they work as an evangelist of Riseup Labs and bring new customers for us.

Please share some of the services that you offer for which clients approach you the most for?

There are many services we offer to our clients. But clients approach mostly for app development and game development service. We have a huge history of success in the game and app industry and because of that reputation we usually get lots of clients. Also we rank well in google search for related keywords for these services, that's why we used to get organic leads from Google a lot. But recently after the pandemic, we have started getting a lot of approaches for web-based solutions, specially in ecommerce, elearning and ehealth industry.

What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?

We have a very high customer satisfaction rate. We always survey our clients after a delivery or when a project is completed. Based on that report we evaluate everyone who had worked on that project. That’s why everyone in the team tries to give their best while developing the project and to meet client satisfaction. 
To care for clients' needs and requirements, we always try to be very friendly with our clients. We give them scopes to define their requirements. We also give them scope to give us change requests. We communicate with our clients very regularly and frequently to show our progress. We’re available in most of the online communication tools. We always try to listen to our clients' pain points and try to give them a solution which best fits their needs. All of these create a confidence level and level of trust in our clients, which motivates them to stick with us for more and more projects.

What kind of support system do you offer to your clients for catering to their queries and issues?

We offer 24 hours / 7 days customer service to our clients. We know how important it is to be available when our clients are looking for us to solve an issue or even to add a new feature in the shortest possible time. We’re always ready to work hard to add more values for our clients. We have a dedicated support team who took care of multiple channels where we used to get support responses from our clients. We always try to solve an issue immediately. If we can’t solve an issue immediately for technical reasons, we always keep communicating with our clients until we solve that issue.

What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)

We’re very flexible on the billing issue. We really give complete options to our customers. They can pay per feature, pay per milestone/phases/versions, pay per month, fixed cost, or pay in advance or pay at the end. We don’t force anything on the client. We discuss and decide mutually. But sometimes for large projects we try to get an advance at the beginning before committing. Similarly, we try to do the same for the clients with whom we’re working for the first time. Otherwise we’re very flexible and give clients every opportunity to design the billing structure.

Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?

Yes, we take lots of projects which just meet our basic budget requirement. We don’t have any fixed minimum budget requirement but based on the project scope, we calculate the minimum budget we require to develop that project. Then we try to get that project with additional profit. But sometimes we don’t get what we were looking for. And sometimes we try to get a project even with minimum budget requirements. Mostly we make this decision when we want to improve our portfolio in that specific industry or we have a target to develop a similar product for the larger market.

What is the price range (min and max) of the projects that you catered to in 2020?

This really depends on clients and type of requirements. Average project price range in 2020 was around USD 30,000. We had a few small projects that we normally do to strengthen our portfolio quality and gain experience. We normally don’t want to make good profit from those projects. On the other hand, we also had a few large projects that worked like fuel for the company and helped us to invest more to develop our own products for different platforms. This is one of our goals to develop sustainable SaaS products for the future which will help the company to depend less on the clients projects and be more like a product based company rather than only a service based company.

Where do you see your company in the next 10 years?

One of our goals is to establish SaaS based own products for the market. So that we can serve more clients with less effort and develop ourselves more like a product based company rather than only a service based company. We like to develop products which will solve problems for most of the businesses. In that way, we can resell the same products to many clients directly without or with required customization. Selling products to more clients means solving more problems for more people and making a better world. We have already started our SaaS based product development journey. We are focusing on developing apps/plugins/extensions for Shopify, Bigcommerce, Wordpress and Magento platforms to solve many problems ecommerce business owners are facing right now. We believe to serve 20 million+ ecommerce store owners better than ever before by creating better products for them.

Where we are

Locations (1)

Offices where Riseup Labs operates.

Headquarter
Bangladesh

Bangladesh

Floor 14, Tropical Alauddin Tower, Plot No-32/C, Road-2, Sector-03, Uttara
Dhaka, Dhaka 1230
880-175-974-7387