Working with SaprIT was excellent; their professionalism and CRM solutions improved our efficiency.
What was the project name that you have worked with SaprIT?
Implementation of CRM
What service was provided as part of the project?
Implementation Services
Describe your project in brief
Our project involved implementing a CRM system to improve business process management. We needed to centralize client data, enhance communication between departments, and automate routine tasks. The goal was to increase team efficiency, reduce time spent on operational tasks, and improve process transparency. SaprIT helped us choose the most suitable CRM solution, customize it according to our needs, and integrate it with other tools used in our company.
What is it about the company that you appreciate the most?
What I liked the most was that SaprIT not only understood our needs but also suggested the optimal solution that fit our business perfectly. The team worked quickly, professionally, in sync, and on time. They truly managed to adapt the CRM to our specific needs, and at this stage, we’ve noticed significant improvements in team collaboration and data management convenience.
What was it about the company that you didn't like which they should do better?
There were no significant downsides. Perhaps, at the very beginning, there was a slight delay in discussing all the project details, but that was a minor issue and didn’t affect the final outcome. Overall, we are very satisfied with the quality of the work.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $0 to $10000
- Completed
- Information Technology