Kindly share your feedback on how Goodfirms has been doing so far in increasing your visibility among potential clients.
Goodfirms is one of the most reputable platforms with thousands of proven IT companies from around the world. The company profile on Goodfirms is a business card of the company, where the client has the opportunity to evaluate the company's experience, view the portfolio, customer feedback. For me, it is a great and effective way to establish yourself in the IT market, increase brand awareness and gain the trust of potential partners.
Please introduce your company and give a brief about your role within the organization.
Seedium is a customer-oriented company that offers web design and development services for businesses. Our dedicated team mainly focused on progressive mobile app & web application development, marketplaces, serverless solutions, microservices solutions, high-load projects, and e-commerce projects.
We know how to combine deep experience with the latest technologies to create innovative solutions for startups and small businesses.
I am the founder and CEO of Seedium company.
What is the story behind starting this company?
Seedium grew from the desire to help startups become successful businesses. Seedium's name came from the core “Seed” word which brings value to growing the business and initial focusing on seed-round startups. Our core competencies are startup technical development covering full-cycle development and helping to scale projects from the MVP/PoC to big businesses. We are proud that during the last 5 years, Seedium helped dozens of projects to become successful businesses and scaled startups to multimillions companies.
What are your company’s business model–in house team or third party vendors/ outsourcing?
Seedium is a fully in-house web development provider. Our team is staffed with all the specialists needed to create a high-tech web product. We provide end-to-end development services for businesses and take care of UI/UX design, front-end, and back-end development, as well as sophisticated DevOps solutions.
How does your company differentiate itself from the competition?
It is very important for us to provide high-quality services to remain a valuable and reliable partner for our customers. We are not just "launching" another project; we are always focused on building long-term and fruitful relationships with our customers.
This approach is qualitatively different from the popular among many companies in the market of "conveyor development"; it requires an individual approach to each project with a focus on customer satisfaction and successful result.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We have experience in project development in the different fields, but most often in Real Estate, Healthcare, Business Services, and SAAS solutions. Regarding the geographical coverage of the market - we work with customers around the world - from the EU to the US; from Saudi Arabia to Australia and New Zealand.
About 90% of our clients are long-term partners with whom we have a special trusting relationship, and more than 60% of all our clients have turned to us for services for other projects.
Please share some of the services that you offer for which clients approach you the most for?
We offer a wide range of web development services with various levels of complexity: website & landing page development based on headless CMS; web app & mobile app development; custom web development solutions and integrations; tech side optimization and maintenance.
Our team launch projects from ideas to working businesses for startups, as well as small & medium-sized companies in the shortest terms and at reasonable costs.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
Focus on customer success is our core value. We understand that when our customers succeed, we succeed. That is why we work on customer projects as our own. I think this is what gives the most positive results and helps to gain the trust of customers and excellent User Recommendation Score. In particular, Seedium is a few years in a row Upwork Top Rated provider with a 100% success rate.
What kind of support system do you offer to your clients for catering to their queries and issues?
First of all, it is a transparent workflow. Full openness and awareness of our customers is the key to a trusting relationship. We are always honest and clear about the work process from the first day. We constantly inform clients about development stages and update the status of the project. Our team conducts as much two-way dialogue with customers as they need.
Moreover, we understand how important it is to meet the agreed standards and deadlines, so we ensure that the project is completed on time. To this end, even at the stage of planning and creating a roadmap for the project, a detailed analysis of potential risks and ways to prevent them.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
Our team follows different payment structures, and depending on project specifics, we select the more suitable model for each project. We are working on both hourly payments and fixed-price contracts. For the fixed price contract we are doing the discovery phase which usually takes 2-3 weeks to make a detailed project plan and assure the project will be done in the proper timing & budget. For companies looking for ongoing development and considering possible pivots, we offer hourly basis contracts and options of a dedicated team to assure the maximum value for projects.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We don't have a specific minimum budget but based on our experience, the good quality web or mobile application development takes 1,000 working hours with a budget starting from $35,000. The landing pages usually start from $8,000 and take a few months of work, which include design, CMS integration, and SPA front-end development. In most cases, we have tools and pre-ready solutions to minimize the time and cost of quotes for our clients.
What is the price range (min and max) of the projects that you catered to in 2021?
The price has a wide range and depends on project complexity from the minimum landing page to complex web & mobile platforms. The minimum project size was $8,000 for the landing page and the maximum was $150,000 for the sophisticated web platform.
Where do you see your company in the next 10 years?
Given the long term of 10 years, it is probably difficult to predict any specific details, such as the range of services or the scale of the company. These things are influenced by many factors: from the company's internal policy to market trends. However, we can say with confidence that our constant plans for the future are growth and continuous improvement of services. We strive to become the undisputed leader in our niche to best meet the needs of our customers.