Sandra Richmond, Director of Administration at UC, Berkeley
Posted 3 weeks ago
They’ve never turned us down when we’ve had questions; their availability is excellent.
Software Alliance has delivered two user-friendly sites enabling the client to make real-time updates without their involvement. They've executed high-quality and excelled in project management and communication, despite the time difference. The client has been thrilled with the results and ongoing support.
What was the project name that you have worked with Software Alliance?
Strategic Partnership For Software Development
What service was provided as part of the project?
Web Development
Describe your project in brief
Our company partnered with Software Alliance to design and develop a custom CRM system for our sales team. The main objective was to streamline our sales processes, improve data management and enhance customer engagement.
What is it about the company that you appreciate the most?
I’ve been most impressed with Software Alliance's professionalism and responsiveness. Despite the time difference, they’ve gotten back to us promptly, even when we’ve reached out during the middle of our day and their night. We’ve been very happy with the partnership.
What was it about the company that you didn't like which they should do better?
Some of there Software solutions require a significant amount of time to learn and master.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $0 to $10000
- Completed
- Education