Tech2Globe is a name that stands for reliability, efficiency & trust. A team that works hard to provide the best solutions to our clients, management that makes sure of the timely execution of projects, and a collective effort to form long-lasting relations with our clients are what make us Tech2Globe.We not only have expertise in Development part but also have extensive experience in Digital Customer Service where we provide catalog management services for e-commerce, Data processing, Data Analytics, MIS Reporting, Excel Automation Services, Data Mining, Web Research, Data Conversion Services, Indexing and we also have a team of qualified graphic designers who can handle the Photo Editing part for E-Commerce stores as well for Real Estate images.
Certifications/Compliance
Partner Programs
India
701, 7th Floor, Tower B, Logix Cyber Park, C Block, Phase 2, Sector 62,
Noida,
Uttar Pradesh201301
They modernized our education administration processes with smart, tech-driven solutions.
Andreas Stenger , CEO at DHBW Mannheim
They delivered a scalable platform the supported everything from customer onboarding to disbursement
Paul Evans , CEO at IVCM
They delivered a professional robust solution that transformed how we manage education operations.
Asser Fawzi , CEO at American University in Dubai
They built a professional solution that centralized all our renewable energy data for smarter .
Ingrid Beutelspacher , CEO bei Apimiel GmbH at Apimiel GmbH
They provided a competent and reliable solution that revolutionized the way we oversee educational
Charlene Devision , CEO at GO Foundation
What Users Like The Most
Work ethic. High-skilled engineers, designers, and project managing skills. They will do their job no matter what project they are responsible for on time.
What truly set Tech2Globe apart was their ability to integrate multiple services seamlessly. Many companies specialize in just SEO, chat support, or lead generation, but Tech2Globe managed to align all three strategies cohesively, creating a unified approach to customer acquisition and retention. Another standout feature was their adaptability. When we introduced new skincare product lines, they quickly adjusted their SEO and support strategies to ensure those products gained visibility and trac
What stood out the most was their transparency and communication throughout the project.
What Users Like The Least
Communication at the beginning wasn't very efficient, but we gave our feedback, and they immediately adopted the new way of working. So, all good.
While the experience was overwhelmingly positive, one area where Tech2Globe could improve is in providing more frequent A/B testing for landing pages. Though their lead generation efforts were effective, we believe that testing multiple variations of landing pages more aggressively could have optimized conversion rates even further. That said, their willingness to take feedback and make adjustments gives us confidence that they will refine this in the future.
I dislike nothing about Tech2 Globe Web Solutions.
Ingrid Beutelspacher, CEO bei Apimiel GmbH at Apimiel GmbH
Posted 5 months ago
They built a professional solution that centralized all our renewable energy data for smarter .
Their platform integrated multiple data sources from wind, solar, and hydro facilities into one dashboard. With detailed analytics and automated reporting, we were able to streamline compliance checks, investor updates, and operational planning. Tech2Globe ensured the platform was secure, scalable, and future-ready. we were able to streamline compliance checks, investor updates, and operational planning. Tech2Globe ensured the platform was secure, scalable, and future-ready.Tech2Globe partnered with us to design a robust data integration and reporting system for our renewable projects.
What was the project name that you have worked with Tech2Globe Web Solutions LLP?
Renewable Energy Data Integration & Reporting System
What service was provided as part of the project?
Software Development
Describe your project in brief
Tech2Globe partnered with us to design a robust data integration and reporting system for our renewable projects. we were able to streamline compliance checks, investor updates, and operational planning. Tech2Globe ensured the platform was secure, scalable, and future-ready.
What is it about the company that you appreciate the most?
Their ability to handle large, complex datasets and present them in a clear, actionable way.
What was it about the company that you didn't like which they should do better?
None
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$0 to $10000
Completed
Other Industries
Asser Fawzi, CEO at American University in Dubai
Posted 5 months ago
They delivered a professional robust solution that transformed how we manage education operations.
Tech2Globe created an advanced education management system that handled course planning, exam scheduling, financial management, and faculty coordination. Their platform made cross-department collaboration seamless, and their reporting features gave our administration real-time visibility into academic and financial performance. Their technical expertise made the transition smooth and effective. We collaborated with Tech2Globe to design a scalable education management system for our university.
What was the project name that you have worked with Tech2Globe Web Solutions LLP?
University Wide Education Management System
What service was provided as part of the project?
Web Development, Software Development
Describe your project in brief
We collaborated with Tech2Globe to design a scalable education management system for our university. Their platform made cross-department collaboration seamless, and their reporting features gave our administration real-time visibility into academic and financial performance. Their technical expertise made the transition smooth and effective.
What is it about the company that you appreciate the most?
Their expertise in creating an all-in-one solution that addressed both academic and administrative needs.
What was it about the company that you didn't like which they should do better?
NONE
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$0 to $10000
Completed
Education
Paul Evans, CEO at IVCM
Posted 5 months ago
They delivered a scalable platform the supported everything from customer onboarding to disbursement
Tech2Globe built an integrated fintech ecosystem that streamlined KYC processes, automated risk assessments, and enabled secure digital lending. The system also supported compliance reporting and audit trails, which were crucial for regulatory alignment. Their expertise ensured smooth integration with banking APIs. We hired Tech2Globe to develop a comprehensive fintech platform for digital lending and financial services.
What was the project name that you have worked with Tech2Globe Web Solutions LLP?
End to End FinTech Platform Development
What service was provided as part of the project?
Web Development, Software Development
Describe your project in brief
We hired Tech2Globe to develop a comprehensive fintech platform for digital lending and financial services. The system also supported compliance reporting and audit trails, which were crucial for regulatory alignment. Their expertise ensured smooth integration with banking APIs.
What is it about the company that you appreciate the most?
Their ability to design solutions that scale with business growth.
What was it about the company that you didn't like which they should do better?
None
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$0 to $10000
Completed
Financial & Payments
Andreas Stenger, CEO at DHBW Mannheim
Posted 5 months ago
They modernized our education administration processes with smart, tech-driven solutions.
Tech2Globe provided a full administrative suite covering course registration, exam scheduling, finance, and faculty management. They also integrated reporting dashboards for tracking student performance trends and financial metrics. Their system improved efficiency while supporting compliance with education regulations.Tech2Globe worked with us to digitalize multiple administrative functions at our university.
What was the project name that you have worked with Tech2Globe Web Solutions LLP?
University Administration & Digital Transformation
What service was provided as part of the project?
Web Development, Software Development
Describe your project in brief
Tech2Globe worked with us to digitalize multiple administrative functions at our university. They also integrated reporting dashboards for tracking student performance trends and financial metrics. Their system improved efficiency while supporting compliance with education regulations.
What is it about the company that you appreciate the most?
Their ability to combine advanced features with a smooth user experience.
What was it about the company that you didn't like which they should do better?
nope
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$10001 to $50000
Completed
Education
Trevor Schwenke, CEO at WorldSkills Australia
Posted 5 months ago
Their expertise in creating an all-in-one solution that addressed both academic and administrative
Tech2Globe created an advanced education management system that handled course planning, exam scheduling, financial management, and faculty coordination. Their platform made cross-department collaboration seamless, and their reporting features gave our administration real-time visibility into academic and financial performance. Their technical expertise made the transition smooth and effective We collaborated with Tech2Globe to design a scalable education management system for our university.
What was the project name that you have worked with Tech2Globe Web Solutions LLP?
University-Wide Education Management System
What service was provided as part of the project?
Web Development, Software Development
Describe your project in brief
We collaborated with Tech2Globe to design a scalable education management system for our university.platform made cross-department collaboration seamless, and their reporting features gave our administration real-time visibility into academic and financial performance. Their technical expertise made the transition smooth and effective.
What is it about the company that you appreciate the most?
Their expertise in creating an all-in-one solution that addressed both academic and administrative needs.
What was it about the company that you didn't like which they should do better?
none
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$10001 to $50000
Completed
Education
Charlene Devision, CEO at GO Foundation
Posted 5 months ago
They provided a competent and reliable solution that revolutionized the way we oversee educational
Course planning, exam scheduling, financial management, and faculty coordination were all managed by the advanced education management system developed by Tech2Globe. Their reporting features provided our administration with real-time insight into academic and financial performance, and their platform facilitated smooth cross-departmental collaboration. Their technical know-how ensured a seamless and successful transition. They provided a competent and reliable solution that revolutionized the way we oversee educational operations.
What was the project name that you have worked with Tech2Globe Web Solutions LLP?
University-Wide Education Management System
What service was provided as part of the project?
Web Design, E-commerce Development
Describe your project in brief
To create a scalable education management system for our university, we worked with Tech2Globe.Their reporting features provided our administration with real-time insight into academic and financial performance, and their platform facilitated smooth cross-departmental collaboration. Their technical know-how ensured a seamless and successful transition.
What is it about the company that you appreciate the most?
Their proficiency in developing a comprehensive solution that met administrative and academic requirements.
What was it about the company that you didn't like which they should do better?
None
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$0 to $10000
Completed
Education
Dirk Wiedenhaupt, CEO at Elbenwald GmbH
Posted 5 months ago
A reliable partner who helped us scale our retail business across channels.
Tech2Globe developed a robust management platform that synchronized sales, inventory, and customer data across several stores and our online marketplace. Their solution gave us real-time insights into sales performance and helped us cut operational costs. The project was complex, but their systematic approach and strong technical execution kept everything on track. We worked with Tech2Globe to create a centralized system to manage multiple retail outlets and online stores. A reliable partner who helped us scale our retail business across channels.
What was the project name that you have worked with Tech2Globe Web Solutions LLP?
Omni-Channel Retail Management System
What service was provided as part of the project?
Software Development, E-commerce Development
Describe your project in brief
We worked with Tech2Globe to create a centralized system to manage multiple retail outlets and online stores. The project was complex, but their systematic approach and strong technical execution kept everything on track.
What is it about the company that you appreciate the most?
Their ability to handle large-scale retail operations with clarity and precision.
What was it about the company that you didn't like which they should do better?
Nope
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$0 to $10000
Completed
Retail
Ken Kretschmann, CEO at Arvana GmbH
Posted 5 months ago
A dependable partner who made marketing management seamless and data-driven.
Tech2Globe set up a marketing automation platform that tracked leads, sent targeted email campaigns, and optimized customer journeys. Their expertise in integration ensured our CRM, e-commerce, and advertising platforms all worked in sync. We now have better insights into customer behavior and can run campaigns that feel more personalized while saving significant time. We now have better insights into customer behavior and can run campaigns that feel more personalized while saving significant time.A dependable partner who made marketing management seamless and data-driven.
What was the project name that you have worked with Tech2Globe Web Solutions LLP?
Multi-Channel Marketing Automation System
What service was provided as part of the project?
Web Design, Testing Services
Describe your project in brief
Tech2Globe helped us automate our marketing processes across email, social, and e-commerce platforms. We now have better insights into customer behavior and can run campaigns that feel more personalized while saving significant time.
What is it about the company that you appreciate the most?
Their structured approach to merging technology and marketing into one smooth system.
What was it about the company that you didn't like which they should do better?
NONE
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$0 to $10000
Completed
Advertising & Marketing
Collin Hall, IT Engineer at Lincoln International
Posted 6 months ago
A dependable, skilled development partner who delivered a performance-driven software product.
Tech2Globe Web Solutions LLP approached our project with a strong balance of technical know-how and business understanding. They developed a secure, feature-rich platform that integrates seamlessly with our CRM, ERP, and accounting systems. Their agile development process allowed us to review each milestone, provide feedback, and request adjustments without affecting the overall delivery timeline. Performance optimization was clearly a priority, as the final product runs smoothly even under heavy data loads. Post-deployment, their support team has been proactive in addressing any refinements or additional requests.
What was the project name that you have worked with Tech2Globe Web Solutions LLP?
Enterprise-Grade Software Development & System Integration
What service was provided as part of the project?
Software Development, E-commerce Development
Describe your project in brief
We engaged Tech2Globe Web Solutions LLP to build a custom enterprise software solution that could unify our operations, integrate with multiple third-party platforms, and improve overall workflow efficiency.
What is it about the company that you appreciate the most?
Their ability to deliver a robust software solution that not only meets current needs but is also future-ready for scaling and additional features.
What was it about the company that you didn't like which they should do better?
NONE
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$10001 to $50000
Completed
Banking
Andrii Sokolov, Creative Director at Qream Design Agency
Posted 6 months ago
Working with Tech2Globe was a smooth and positive journey.
From our very first talk, the Tech2Globe team listened closely to what we wanted for the Qream app. We shared our design ideas and the feeling we wanted the app to have – bold, clean, and professional. They didn't just nod along; they asked smart questions that helped us think about things we hadn't considered, like the best way to arrange our project gallery. Once we agreed on the plan, they moved quickly. We had regular video calls every week, which was great. It wasn't just them talking at us; it was a real back-and-forth. We could see early versions of the app, give feedback right then, and see changes happen almost in real-time sometimes. I remember one specific week where we asked for a new "dark mode" feature late in the process. We worried it might cause delays, but their lead developer calmly looked at it, explained the steps clearly, and got it done without pushing back our launch date. That flexibility was impressive.
What was the project name that you have worked with Tech2Globe Web Solutions LLP?
Mobile App Development for design agency Company
What service was provided as part of the project?
Mobile App Development
Describe your project in brief
We needed a mobile app to show off our best design projects – our branding, websites, and apps built for tech companies. It had to look amazing, run smoothly, and let potential clients easily see our skills and contact us. Tech2Globe built this app for us from start to finish.
What is it about the company that you appreciate the most?
The best part was how easy they made communication. It never felt like we were talking to a faceless company. We knew our project manager and lead developer by name, and they were always just an email or quick message away. They explained technical things clearly without making us feel lost. When we had feedback, even small tweaks to a button's color, they took it seriously and made the updates fast. They felt like a true extension of our own team, genuinely wanting the app to succeed for us. Th
What was it about the company that you didn't like which they should do better?
Early on, the time difference between our teams caused a small hiccup. Sometimes, answers to questions we sent late in our day wouldn't come until our next morning. It wasn't a big problem – they were always clear about their working hours, and we adjusted our expectations quickly. After the first week or so, we got into a good rhythm with the weekly calls and planned updates, so the time gap stopped mattering. It was really just a minor adjustment period at the very start.
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$10001 to $50000
Completed
Other Industries
Viljar Nurme, Founder at Traffest
Posted 6 months ago
Strong Development Team with Clear SaaS Product Vision
Tech2Globe was a strategic partner in every sense. They didn’t just code to spec they helped refine our product vision. Their understanding of SaaS architecture, performance optimization, and user management helped us avoid costly mistakes early on.
They delivered a highly modular and scalable system that allows us to onboard new clients quickly and roll out updates efficiently. Their QA process was rigorous, and their documentation made future updates straightforward for our internal team.
What was the project name that you have worked with Tech2Globe Web Solutions LLP?
Multi-Tenant SaaS Platform Development
What service was provided as part of the project?
Mobile App Development, Testing Services
Describe your project in brief
The solution had to include tenant-specific data separation, subscription management, analytics dashboards, and integrations with third-party APIs.
What is it about the company that you appreciate the most?
Product-minded approach to the build always considering future growth and how new features would impact usability and performance down the line.
What was it about the company that you didn't like which they should do better?
NONE
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$10001 to $50000
Completed
Information Technology
Nicolas Nahuel, Chief Software Architect at PayRetailers
Posted 6 months ago
The project was delivered flawlessly with strong attention to security and user experience.
Our experience with the development team was excellent. From the start, they demonstrated a deep understanding of the financial services space and the compliance requirements that come with it. They developed a custom eCommerce system that made it easy for clients to browse, compare, and subscribe to our financial products securely. Integration with our backend tools and payment systems was seamless, and their attention to detail helped us launch with confidence. The platform improved our client onboarding and increased product adoption significantly.
What was the project name that you have worked with Tech2Globe Web Solutions LLP?
Custom E-commerce Platform for Finance
What service was provided as part of the project?
E-commerce Development
Describe your project in brief
We hired the team to build a secure, user-friendly eCommerce solution for offering financial products and services online.
What is it about the company that you appreciate the most?
Their grasp of financial industry standards and ability to implement secure, compliant systems.
What was it about the company that you didn't like which they should do better?
Nothing, communication, delivery, and post-launch support were all on point.
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$0 to $10000
Completed
Financial & Payments
Anders Fischer, Project Manager at Sealand Capital
Posted 6 months ago
Solid Team That Made Our Marketing Smarter
Working with Tech2Globe was honestly a great experience. They were quick to understand what we needed and got everything up and running without any hassle. The automation flows they built in Klaviyo have already saved us a ton of time, and we’ve seen better engagement from both startups and investors. What really stood out was how easy it was to work with their team, clear updates, fast responses, and they always listened to our input.
What was the project name that you have worked with Tech2Globe Web Solutions LLP?
Klaviyo Integration for Sea Land Capital’s Outreach & Market
What service was provided as part of the project?
Digital Marketing
Describe your project in brief
We brought Tech2Globe on board to help us set up Klaviyo for our outreach and marketing. As a VC firm working with startups and investors, we needed better automation, email segmentation, and tracking. The goal was to make communication smoother, more personal, and way more efficient, especially for our incubator program.
What is it about the company that you appreciate the most?
Their practical approach. They didn’t just plug things in, they actually thought through how to make it work best for our business.
What was it about the company that you didn't like which they should do better?
Not sure
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$0 to $10000
Completed
Advertising & Marketing
Ian Fahrner, Custom Web Platform Development for Kinomatic VR Surgical Planning at kinomatic
Posted 6 months ago
Highly Skilled Team That Delivered Real Results in a Critical Industry
Working with Tech2Globe was a fantastic experience from start to finish. Our project involved complex medical data, compliance requirements, and tight integration with virtual reality systems , not an easy task. But their team took it all in stride. They were quick to understand our unique goals, helped us refine the scope, and kept communication clear throughout the process. The end product not only met our expectations but gave our surgeons an intuitive platform that saves time and boosts confidence in surgical planning. Their attention to detail and commitment to quality really stood out.
What was the project name that you have worked with Tech2Globe Web Solutions LLP?
Custom Web Platform Development for Kinomatic VR Surgical Pl
What service was provided as part of the project?
Web Development, E-commerce Development
Describe your project in brief
We partnered with Tech2Globe to develop a custom web platform that would serve as the digital backbone for our VR-based surgical planning application. The goal was to build a secure, scalable, and user-friendly system for orthopedic surgeons to manage patient data, access surgical simulations, and customize procedure preferences.
What is it about the company that you appreciate the most?
Their ability to combine technical skill with a deep understanding of our medical industry needs , and their responsiveness whenever we had questions or changes.
What was it about the company that you didn't like which they should do better?
Nothing major.
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$0 to $10000
Completed
Advertising & Marketing
Jason Thomas, founder and ceo at salesforce
Posted 6 months ago
Exceptional ROI, expert targeting, and consistent lead growth.
Working with tech2globe was a strategic win for Salesforce’s digital marketing team. Their Google Ads specialists quickly understood our brand voice, target personas, and conversion goals. Within weeks, we saw a measurable increase in high-intent traffic and significantly improved ad performance. CTR rose by 34%, while our average cost per lead dropped by nearly 27%. Their weekly insights helped our in-house team make informed decisions and scale what worked best. Communication was clear, timelines were respected, and performance exceeded expectations.
What was the project name that you have worked with Tech2Globe Web Solutions LLP?
Google Ads Campaign Optimization for Salesforce AI CRM
What service was provided as part of the project?
Mobile App Development, Digital Marketing, Artificial Intelligence
Describe your project in brief
We partnered with tech2globe to optimize and manage a series of targeted Google Ads campaigns aimed at promoting our AI-powered CRM solutions across multiple global markets. The project included ad strategy, audience segmentation, A/B testing, keyword refinement, and performance tracking, with the goal of increasing qualified leads and reducing CPA
What is it about the company that you appreciate the most?
Their data-driven approach and ability to rapidly iterate campaigns based on real-time performance. They truly understood our market and adapted quickly.
What was it about the company that you didn't like which they should do better?
Frontier Biscuits has been a household name for over a century, known for its handcrafted, eggless premium biscuits. However, in today's competitive market, the company needs to rebrand itself to stay relevant and attract a new generation of customers. This project aims to develop a comprehensive online brand image for Frontier Biscuits.
Goals:
The primary goal of this project is to revamp the company's branding and messaging to better resonate with its target audience. The project will involve:
1-Conducting market research to understand the preferences and behaviors of the target audience
2-Updating the company's website and social media channels with new messaging and content
3-Creating a marketing campaign to promote the new brand identity, including advertising, public relations, and influencer partnerships
4 -As Frontier Biscuits continues to expand its biscuit inventory, the company recognizes the need to promote its products to a wider audience.
Mahmayi is one of the premier wholesale distributors of office furniture and commercial safes & vaults in the UAE, Africa, GCC, Middle East, Russia, East Europe and Central Asian regions.
Tech2globe has helped them for managing their ecommerce platforms from last many years. we provide end-to-end management like products cataloguing, revenue generation, performance maintenance etc.
MS Glamour is an inclusive line of cosmetics that endeavour's to help the women with ethnic skin tones feel confident and beautiful in their own skin. They developed and produced a wide range of beauty products with expansive color options for women of every skin tone and texture.
Tech2Globe has built their website & helping them for marketing activities as well. we manage their all the marketing activities for website ranking like SEO, SMO , Influencer Marketing etc.
Abrams has greatly aided in reducing vehicle accidents and pride ourselves with having the highest quality of customer care in the industry. In doing so, we have the industry experts to answer any questions you may have regarding selecting the best emergency vehicle safety equipment for your vehicle or agency’s needs, general installation information, customization options and guarantees you 100% customer satisfaction.
Tech2Globe is helping them from last many years, we are managing their Graphics & designing part on a daily basis.
Kindly share your feedback on how Goodfirms has been doing so far in increasing your visibility among potential clients.
I would like to express my gratitude towards Goodfirms for their contribution to the company's success. Since joining the platform, Tech2Globe has experienced an increase in online presence, leading to improved brand recognition and interaction opportunities. Goodfirms has highlighted Tech2Globe's capabilities, and expertise on their user-friendly platform, building credibility and trust among potential customers. Tech2Globe has been able to showcase its diverse services through Goodfirms' thorough profile, leading to a better understanding of the company's qualifications and value.
Please introduce your company and give a brief about your role within the organisation.
Tech2globe is an IT/ITES company that works with multiple domains like Ecommerce, Data Management, Software, and web/mob app development. Our team of professionals has worked with startups, digital agencies, and enterprises to simplify outsourcing experiences and reduce costs. Tech2Globe serves multiple industries, including manufacturers, wholesalers, retailers, financial institutions, software companies, SAAS-based companies, research companies, etc.
My Role- My role and scope of responsibilities are to oversee the overall business of Tech2Globe, which includes Sales, Finance, Operations, Business Strategy, Planning, and Execution. Setting up a new team to execute the business plan. Additionally, I keep a tap on business networking, building business relationships, professional alliances, and developing marketing strategies for various global markets.
What is the story behind starting this company?
The core thought of establishing this company is to bring change in the process of digitization of businesses. We have always wanted to provide an unmatched customer experience in digitalizing businesses through our consulting. In 2014, when my employer asked me to look for another job, the idea of doing something on our own and bringing a difference in the industry struck my mind. Furthermore, I believe it’s a kind of a blessing in disguise. After working for big MNCs like AON, XEROX, etc., I accumulated great experience in handling transitioning projects from overseas in multiple domains, which really helped me to gain confidence in establishing this organization.
What is your company’s business model–in-house team or third-party vendors/ outsourcing?
We work as a third-party service provider wherein we cater to clients across the globe. As of now, we have served almost 50+ countries.
How does your company differentiate itself from the competition?
I would say that it is not too easy to stand out from the sheer competition we have currently. I believe if there is no competition in the business, then the business is not competitive and not profitable, but if we have multiple competitors, then the business has good potential growth. One major USP is that we have quality driven approach to each project and provide enhanced customer service to our clients. We always strive to provide unmatched experiences to our customers, so they feel satisfied and honoured. The uncertainty of the problem is there in everything we work for, but having the problem-solving approach is a way where clients feel secure and safe. Our client trusts us, and they know we can overcome any challenges.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
Tech2Globe serves various industries like manufacturers, wholesalers, retailers, software companies, financial institutions, enterprise companies, etc. We majorly operate on a recurring business model where our client pays us every month, and contracts are usually of long terms. For our other business development services like software and app development, we have 30-40% repeated customers.
Please share some of the services that you offer for which clients approach you the most?
Tech2Globe is mostly approached for Web Development, Mobile App Development, Ecommerce Support, Ecommerce Consulting, Startup Consulting, Digital Marketing, Performance Marketing, Data Management, Data Analytics, Data Processing, etc.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
We believe that customer satisfaction is of the utmost importance for any business, whether they are into services or selling products. We can sell things once, but if we want to sustain ourselves in the market, we should be able to aid our customers' problems to ensure that they have made the right choice by opting for our services. Our customer satisfaction would be between 98-99%. We have a proper escalation matrix to handle all the projects. Also, we employ various SOP-driven methodologies to make things streamlined so there are no gaps in the requirements and delivery. After automating our internal projects, our business management skills have been improved extensively.
What kind of support system do you offer to your clients to cater to their queries and issues?
Since we are in the services business, project management is one of our strongest suites and we have a proper escalation matrix. We believe in listening to our clients and providing better solutions. Even in the case of escalation, we have a ticketing system internally, which really helps to derive a proper solution. When there are multiple backs to each process, the probability of failure is almost negligible.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay Per Milestone (could be in phases, months, versions etc.)
Pricing always depends on the various projects and clients’ needs. We must be flexible as per client’s requirements, so we work on Fixed Costs (which usually is advance or milestone-based), FTE (monthly payments), and hourly payments (usually for small projects).
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We have been very flexible as per client needs. Furthermore, you can work on any amount in the beginning. However, when you spend on automation, work on various safety and security features, and use various tools to make things streamlined, you can’t work below certain benchmarks, and that is needed to maintain quality levels.
What is the price range (min and max) of the projects that you catered to in 2022?
To quote an estimate, the minimum would be USD 2000, and the maximum would be half a million.
Where do you see your company in the next 10 years?
We want to scale this company on the global map to match the big shots in the industry. We want to expand our business in multiple countries by increasing our geographic locations so we can cater to more clients. Furthermore, we are planning to increase our horizon of services offerings in different segments like HR, Payroll, Finance and Accounting, Geo Services, etc.