E-Commerce Website with 10 Billion Product SKUs (Mass Customization Product)
1. Listens to understand your business model, your customers, and the problem to be solved
2. Explores your ideas for solving the problem AND presents creative solutions of their own
3. Educates you on the development process and the technologies being employed
4. Speaks ‘business’ as well as they speak ‘tech’
5. Works through any bumps in the road with transparency and a strong bias towards win/win solutions
I found just such a partner in Tech9 and couldn't be happier with the end result.
What was the project name that you have worked with Tech9?
The Lashbrook Ring Builder Website
What service was provided as part of the project?
Software Development, E-commerce Development
Describe your project in brief
This was an outsourced custom software development project to help our company open up a new and more profitable revenue stream. Today, the website allows customers to design their own, custom ring--one of 10 billion combinations.
What is it about the company that you appreciate the most?
I love how partnership oriented they were. We weren't just a project or a transaction. Their team was invested in our success.
Transparency and integrity. They were open about where we were and mistakes made. They owned mistakes when they happened.
They helped us improve the product by bringing new ideas to the table--not just build whatever we tell them to build.
What was it about the company that you didn't like which they should do better?
Being new to our own new version of our business model, it wasn't clear at first what pieces of the puzzle they wouldn't cover.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $200000+
- Completed
