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ABOUT US:
Thinkbar offers a service spectrum ranging from conceptualizing, planning, designing, implementing, and maintaining the website and web-based applications that yield considerable results. We are a team of passion-driven domain experts offering spectrum-wide IT, Design and Content services. We are the technical and textual Launchpad for all your ideas. Our company is driven by an ideology to make unique, reliable, easy access, and advanced applications. We develop and improve professional websites for customers across a wide range of industries such as fashion, finance, e-commerce, health & medical, insurance, pharma, infrastructure, IT, and several more. We help to retain & expand your ideas by providing a technical touch to them. The competence of the company is its dedication to providing custom web design for each customer from websites for small businesses to massive e-commerce sites by meeting their numerous customers' increasing technical and design needs at reasonable costs. Founders of Thinkbar have experience over decades in web development and designing individually.
Locations
India
Lower Parel,
Mumbai,
Maharashtra
400013
98190 36365
Focus Areas
Service Focus
- Mobile App Development
- Web Development
- Web Designing (UI/UX)
- E-commerce Development
- Maintenance & Support
Client Focus
- Medium Business
- Small Business
Industry Focus
- Information Technology
- E-commerce
THINKBAR Executive Interview
Hardik Shah
Founder and CTO
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Please introduce your company and give a brief about your role within the organization.
Leading Tech Agency with successful industry experience of more than 7+ years with a specialized team of experts who are specialized in designing and developing aesthetically smart and high-quality tech solutions.
We are a team of passion-driven domain experts offering spectrum-wide IT, Design and Content services. We attract and retain customers through classy interfaces and catchy content. Our ideology is to create applications that can withstand the test of time and content which will outline even the app. Dedicated to developing ideas and providing exclusive services to improve quality and customer loyalty. We concentrate particularly on customers' needs and demands for a good and long-term partnership. We work to achieve sustainable growth for different organizations to satisfy the expectations of our clients and customer.
We are a team of passion-driven domain experts offering spectrum-wide IT, Design and Content services. We attract and retain customers through classy interfaces and catchy content. Our ideology is to create applications that can withstand the test of time and content which will outline even the app. Dedicated to developing ideas and providing exclusive services to improve quality and customer loyalty. We concentrate particularly on customers' needs and demands for a good and long-term partnership. We work to achieve sustainable growth for different organizations to satisfy the expectations of our clients and customer.
What is the story behind starting this company?
Being a technology enthusiast, I had freelanced for a few years and hence always wanted to offer better technology solutions than what was being offered to clients by companies which I worked for. This has been the starting point of Thinkbar’s journey. Thinkbar was born in September 2014 as a sudden decision (due to an unexpected client onboarding and set terms of working). Interestingly, September 2014 also marks the birth of my little angel.
It’s satisfying to see both growing healthy and strong.
It’s satisfying to see both growing healthy and strong.
What are your company’s business model–in house team or third-party vendors/ outsourcing?
We at Thinkbar have a skilled team of In-house Designers, Developers, Mobile App Developers, Project Managers, SEO Experts, Digital Marketers. As an extension to our in-house team, we also have a pool of skilled and varied sets of freelancers / third-party vendors onboarded on a project basis.
How does your company differentiate itself from the competition?
Thinkbar’s vision is to provide the best of technology at an affordable cost. We at Thinkbar feel that technology is not a choice but a necessity that should be a part of every company’s forecast and growth journey.
We pitch ourselves as your Technology Arm (or department) for your company. To add to that, we are also a technology agnostic company. Hence, our offerings to our clients are not bound by any particular technology. Instead, we suggest to our clients what technology actually fits what they need and accordingly plan their development journey.
We pitch ourselves as your Technology Arm (or department) for your company. To add to that, we are also a technology agnostic company. Hence, our offerings to our clients are not bound by any particular technology. Instead, we suggest to our clients what technology actually fits what they need and accordingly plan their development journey.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We have worked with companies from a wide spectrum of domains, ranging from NDFC, Infrastructure Companies, Pharmaceuticals, Construction, Solar, Technology, Cryptocurrency, Finance, Fashion & Apparels, Cosmetics, Health & Wellness, etc.
Please share some of the services that you offer for which clients approach you the most for?
Thinkbar has the list of the following service Offerings-
• Static / Dynamic Website Design and Development.
• WordPress/Magento/Prestashop Design & Development (Customized Template and Ready Template).
• Customized Website / Portal Development.
• React Native Mobile App Development (Android & iOS).
• Website Performance Optimization.
• Monthly Website Support & Maintenance.
• Website Hosting (AWS / VPS Hosting only).
• Landing Page Creations.
• API Development and Integrations.
• Payment Gateway Integrations.
• Search Engine Optimization.
• Digital Marketing (Google, Facebook, Instagram Ads).
• Static / Dynamic Website Design and Development.
• WordPress/Magento/Prestashop Design & Development (Customized Template and Ready Template).
• Customized Website / Portal Development.
• React Native Mobile App Development (Android & iOS).
• Website Performance Optimization.
• Monthly Website Support & Maintenance.
• Website Hosting (AWS / VPS Hosting only).
• Landing Page Creations.
• API Development and Integrations.
• Payment Gateway Integrations.
• Search Engine Optimization.
• Digital Marketing (Google, Facebook, Instagram Ads).
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
We have a customer satisfaction rate of close to 80%.
Whenever a new client is onboarded, depending on the kind of project -
Whenever a new client is onboarded, depending on the kind of project -
• a SPOC (Customer Success Manager) is assigned for the project.
• there are a couple of requirements gathering sessions to understand the precise requirement.
• Once the requirements are frozen, the technology options are suggested with various pricing options. Thinkbar also explains the Pros & Cons of each technology, its impact on their project.
• The technologies suggestions are carefully suggested are based on various factors, such as the project's requirement, market trend, talent availability in the market, etc.
• Parallelly, if there is a design service also included, then wireframe and prototypes of the website/app also are kickstarted.
• Once the client has given a sign-off, then the actual design and development phase is initiated.
What kind of support system do you offer to your clients for catering to their queries and issues?
For each client, there is a SPOC (Customer Success Manager) assigned. In addition to this, a WhatsApp group is also created between the key stakeholders of the project.
In case of more extensive projects and upon special requests, 1 or 2 key stakeholders from the client's end can also be given access to our Project Task Board (Project Management Tool).
Having a WhatsApp group between the Team & the client ensures transparency and faster response times.
Email approval from the client is taken to maintain a trail of events and ensure accountability.
Having a WhatsApp group between the Team & the client ensures transparency and faster response times.
Email approval from the client is taken to maintain a trail of events and ensure accountability.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, pay per Milestone (could be in phases, months, versions etc.)?
The Payment structures vary on a project basis. We work with a 50% advance for small-sized projects. In contrast, for larger projects (e.g., Customized development, Mobile App Development, etc.), the payment structures are mutually agreed upon with the client with a lesser advance and then Pay-out in Phases / Milestones.
For international clients, the preferred payment method is Per Man Hour basis.
For international clients, the preferred payment method is Per Man Hour basis.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
Our minimum budget requirement is 1000 USD. If there is a bulk website development request, we are happy to relook at the minimum budget as an exception.
What is the price range (min and max) of the projects that you catered to in 2020?
In 2020, we catered to projects ranging from 800 USD – 10,000 USD. In addition to that, we also try to match our budgets with clients' expectations and budgets at times.
Where do you see your company in the next 10 years?
My vision is to make design & technology a bare minimum necessity for every IT / IT-supported business. Keeping in line with the vision, I would look forward to increasing our in-house capabilities for each significant technology prevailing in the market, thus widening the scope of our offerings.
In addition to the above, I would like to achieve the above while maintaining a work-life balance for all our employees, our greatest strength.
In addition to the above, I would like to achieve the above while maintaining a work-life balance for all our employees, our greatest strength.
THINKBAR Reviews
3 Reviews
- All Services
- E-commerce Development
- Maintenance & Support
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
Hemin Adwalia
Posted on Dec 22, 2021
Thinkbar is a one stop solution for all IT needs
Review Summary
Thinkbar is a professional IT service company they have great in depth knowledge be it Mobile app development, server setups, developing and maintaining e-commerce websites, programming software digital marketing and many more. It's a one stop solution for all things in IT
What is it about the company that you appreciate the most?
Professionalism, dedication and on time completing of the given projects
What was it about the company that you didn't like which they should do better?
They need to keep up this good work all the time
Aaditya Sheth
Posted on Jun 07, 2021
Very Happy with Thinkbar
Review Summary
We appointed Thinkbar to manage our website, and thus far we have had a great experience. The team clearly knows what they are doing, they have great communication skills and a quick turn around time.
Would definitely recommend people to avail of their services.
Would definitely recommend people to avail of their services.
Mathieu Josso
Posted on May 11, 2021
Great technology partner
Review Summary
Thinkbar has been acting as the technology partner to creative agency for almost 10years. We have completed together multiple projects of very different scales & technologies for client across the globe and Thinkbar team has always got our back whatever the challenges were.