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TWC (TransWorldCom) provides world-leading IT and Communication solutions across a range of services including IT support, Cloud telephony, contact centre, business connectivity, cybersecurity, systems integration, unified communications & disaster recovery capabilities.

TWC is trusted by over 3,000 clients, has an NPS score of 50, is a gold partner of Microsoft, a premium partner of Cisco Systems Inc., and a preferred partner of Samsung Electronics.

The company's HeadQuarters are in Hertfordshire in the United Kingdom, but TWC also operates in the US (New Jersey) and Asia (Hong Kong) area.

United Kingdom United Kingdom
Station Close, London, London EN6 1TL
08000 248 900
NA
10 - 49
2011

Service Focus

Focus of IT Services
  • Cyber Security - 14%
  • IT & Networking - 16%
  • Database Administration - 14%
  • Outsourcing - 14%
  • Network & System Administration - 14%
  • IT Consulting - 14%
  • VoIP - 14%
Focus of Cloud Computing Services
  • Amazon (AWS) - 33%
  • Google App Engine - 33%
  • Azure - 34%

Industry Focus

  • Financial & Payments - 20%
  • Legal & Compliance - 20%
  • Media - 20%
  • Retail - 20%
  • Public Sector - 20%

Client Focus

80% Small Business
20% Medium Business

Detailed Reviews of TWC IT Solutions

5.0 2 Reviews
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  • IT Services
  • Cloud Computing Services
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  • Most Recent
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Apostolis Lianos

TWC helped us be more productive and improve our customer experience

We contacted TWC to advise us about the Virtual Contact Centre & Fibre Internet solutions for our bookstore chain. They audited our existing infrastructure and based on our budget they followed up with a down-to-earth and scalable IT proposal. They delivered the project on time and also provided guidance and training to our personnel anytime we asked it for. We are delighted by their services and we also received positive feedback from our customers, especially for our new contact center.

What was the project name that you have worked with TWC IT Solutions?

Tetragono Bookstores: Virtual Contact Centre & Fibre Internet Services

What service was provided as part of the project?

IT Services

Describe your project in brief

We are a small bookstore chain (two physical stores, one eCommerce store) and since our IT infrastructure was outdated we decided to get a quote from TWC. They got back to us within the same business day and guided us through the whole process. They carefully audited our current technology stack and infrastructure and they forwarded us two IT proposals. We were happy to proceed with the more expensive one since they persuaded us of their expertise and deep understanding of the industry. Eventually, TWC delivered everything on time and was and still is next to us, with excellent response times, allowing us to focus on our business.

What is it about the company that you appreciate the most?

Impressively good response times that allow us to focus on our core business.

They have deep IT Expertise in how to efficiently resolve a business' pains.

Their execution times & skills are excellent, we completed the project within the initially planned timetable.

What was it about the company that you didn't like which they should do better?

Nothing I can think of. We highly recommend them, do not hesitate contacting them

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
Panos Ladas

TWC IT Solutions efficiently managed all of our IT needs.

The client highly vouched for TWC IT Solutions' top-tier domestic and internal services. They seamlessly managed the entire collaboration and communication. Overall, they were easy to work with and global thinkers.

What was the project name that you have worked with TWC IT Solutions?

Managed IT Services for Digital Marketing Services

What service was provided as part of the project?

IT Services, Cloud Computing Services

Describe your project in brief

We are a digital marketing company and hired TWC IT Solutions to efficiently manage our IT needs. The team helped set up all the office tools, including a fast, stable, and secure network and software.

What is it about the company that you appreciate the most?

Scheduling: they were always on time and everything went by the schedule

Quality: service was delivered as expected, we are still happy with it

What was it about the company that you didn't like which they should do better?

We are happy with everything we received, I can't think of something specific they can improve

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • In Progress