Overview

About TWC IT Solutions

TWC (TransWorldCom) provides world-leading IT and Communication solutions across a range of services including IT support, Cloud telephony, contact centre , business connectivity, cybersecurity, systems integration, unified communications & disaster recovery capabilities.

TWC is trusted by over 3,000 clients, has an NPS score of 50, is a gold partner of Microsoft, a premium partner of Cisco Systems Inc., and a preferred partner of Samsung Electronics.

The company's HeadQuarters are in Hertfordshire in the United Kingdom, but TWC also operates in the US (New Jersey) and Asia (Hong Kong) area.

What clients say

Review Analytics of TWC IT Solutions

Every review is verified through Goodfirms before it's published.

5.02 Verified Reviews
Quality5.0
Schedule & Timing5.0
Communication5.0
Overall5.0
Review Summary
Summarized from 2 verified reviews · Updated August 2026
TWC IT Solutions consistently delivers scheduled IT services on time with strong technical expertise in resolving business challenges. Clients report responsive support that enables them to focus on core operations, alongside reliable service quality that meets expectations. The company demonstrates dependable project management and maintains client satisfaction through efficient problem-solving.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of TWC IT Solutions
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What reviewers mention most

Apostolis Lianos
Apostolis Lianos, Growth Marketer at Tetragono BookstoresVerified Review
Posted on Nov 16, 2022

TWC helped us be more productive and improve our customer experience

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

We contacted TWC to advise us about the Virtual Contact Centre & Fibre Internet solutions for our bookstore chain. They audited our existing infrastructure and based on our budget they followed up with a down-to-earth and scalable IT proposal. They delivered the project on time and also provided guidance and training to our personnel anytime we asked it for. We are delighted by their services and we also received positive feedback from our customers, especially for our new contact center.

Panos Ladas
Panos Ladas, Managing Director at ON.marketingVerified Review
Posted on Oct 17, 2022

TWC IT Solutions efficiently managed all of our IT needs.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT ServicesCloud Computing Services

The client highly vouched for TWC IT Solutions' top-tier domestic and internal services. They seamlessly managed the entire collaboration and communication. Overall, they were easy to work with and global thinkers.

Focus

Service Focus of TWC IT Solutions

How the team's effort is distributed across services.

50%50%

Industries Focus

20%20%20%20%20%

Client Focus

Small Business80%
Medium Business20%

Where we are

Locations (1)

Offices where TWC IT Solutions operates.

Headquarter
United Kingdom

United Kingdom

Station Close
London, England EN6 1TL
08000 248 900