TWC (TransWorldCom) provides world-leading IT and Communication solutions across a range of services including IT support, Cloud telephony, contact centre, business connectivity, cybersecurity, systems integration, unified communications & disaster recovery capabilities.
TWC is trusted by over 3,000 clients, has an NPS score of 50, is a gold partner of Microsoft, a premium partner of Cisco Systems Inc., and a preferred partner of Samsung Electronics.
The company's HeadQuarters are in Hertfordshire in the United Kingdom, but TWC also operates in the US (New Jersey) and Asia (Hong Kong) area.
Focus Areas
Service Focus
- IT Services
- Cloud Computing Services
Client Focus
- Small Business
- Medium Business
Industry Focus
- Financial & Payments
- Legal & Compliance
- Media
TWC IT Solutions Reviews
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- Cloud Computing Services
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TWC helped us be more productive and improve our customer experience
Review Summary
What was the project name that you have worked with TWC IT Solutions?
Tetragono Bookstores: Virtual Contact Centre & Fibre Internet Services
Describe your project in brief
We are a small bookstore chain (two physical stores, one eCommerce store) and since our IT infrastructure was outdated we decided to get a quote from TWC. They got back to us within the same business day and guided us through the whole process. They carefully audited our current technology stack and infrastructure and they forwarded us two IT proposals. We were happy to proceed with the more expensive one since they persuaded us of their expertise and deep understanding of the industry. Eventually, TWC delivered everything on time and was and still is next to us, with excellent response times, allowing us to focus on our business.
What is it about the company that you appreciate the most?
{"1":"Impressively good response times that allow us to focus on our core business.","2":"They have deep IT Expertise in how to efficiently resolve a business' pains.","3":"Their execution times & skills are excellent, we completed the project within the initially planned timetable."}
What was it about the company that you didn't like which they should do better?
{"1":"Nothing I can think of. We highly recommend them, do not hesitate contacting them"}
TWC IT Solutions efficiently managed all of our IT needs.
Review Summary
What was the project name that you have worked with TWC IT Solutions?
Managed IT Services for Digital Marketing Services
Describe your project in brief
We are a digital marketing company and hired TWC IT Solutions to efficiently manage our IT needs. The team helped set up all the office tools, including a fast, stable, and secure network and software.
What is it about the company that you appreciate the most?
Scheduling: they were always on time and everything went by the schedule
Quality: service was delivered as expected, we are still happy with it
What was it about the company that you didn't like which they should do better?
We are happy with everything we received, I can't think of something specific they can improve