We needed to customize a self-hosted vTiger implementation and ran into problem after problem, with the host, with permissions, with plugins that we were trying out. Not only were the issues fixed across the board, but additional requirements that came up later in the process were handled swiftly and professionally. We have found our vTiger lifetime partners!
What is it about the company that you appreciate the most?
Very responsive, say what they are going to do, and then do it. If there are any misunderstandings (on either side) they work through them. Extremely knowledgeable about vTiger and can work outside of the box to make what is needed be...magically done.