Rajesh Kapoor, VP at Vriba
Posted on Feb 25, 2025
The initial beta feedback that we’ve received from the clients has been really good.
WeAreBrain is great at taking the business and technical requirements and making sure that they use best practices and coding to come up with a solution and see the project to completion. The component was part of a larger project to rebrand and retool our customer process.
The initial beta feedback that we’ve received from the clients has been really good. The tool is much faster than the legacy in-house solution we were using, looks nice, and is easier to manage.
Most of the time, we don’t have to spend too much time worrying about project management because the team does it well and gets things back to us quickly.
The only thing that slows them down is the time that it takes us to test and provide feedback. WeAreBrain is good at getting work done and pushing it back to use for feedback and testing.
The initial beta feedback that we’ve received from the clients has been really good. The tool is much faster than the legacy in-house solution we were using, looks nice, and is easier to manage.
Most of the time, we don’t have to spend too much time worrying about project management because the team does it well and gets things back to us quickly.
The only thing that slows them down is the time that it takes us to test and provide feedback. WeAreBrain is good at getting work done and pushing it back to use for feedback and testing.
What was the project name that you have worked with WeAreBrain?
IT Services for Telecom Company
What service was provided as part of the project?
IT Services
Describe your project in brief
WeAreBrain created a component for Salesforce that would better display and filter client support tickets. The tool provides filtering functionality and more efficient ticket sorting. They wrote the component in Aura, a Java-based programming language that’s proprietary to Salesforce. The backend server side is written in Apex.
What is it about the company that you appreciate the most?
I like the relationship we have with them. WeAreBrain is more than just a software partner; we have a personal and business relationship. Additionally, their coding is high-quality and so are their team members.
What was it about the company that you didn't like which they should do better?
No, not that I can think of. They’ve been a good vendor.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $200000+
- Completed
- Information Technology
