Top Call Center Services in Los Angeles, CA
Goodfirms has reviewed 9 Call Center Services in Los Angeles, CA as of September 2026. The top-ranked firm is Hugo (4.9 stars, 16 verified reviews, < $25/hr, founded 2017, Los Angeles). Across the category, the median hourly rate is $25, median client rating is 5, and 34% of firms employ 50+ members. Explore the vetted Call Center Services in Los Angeles, CA companies below, compare their strengths, and connect with the provider best suited to your requirements.
While searching for call center services in Los Angeles, you need to find one that can add value to your business communication with your customers. Businesses often underestimate how important it is to manage customer expectations. No matter the type of products and services you have to offer, if you are not on the same page as your customer, the entire conversation will be ineffective and might leave you with more convincing to do. Your business needs a representation that conveys the right message in the first go and reduces more interactions for the same query while increasing first-time resolutions. However, finding the right match amidst numerous call center companies in Los Angeles is difficult for any business. You would need to research many options and deliberate over several aspects to make the right selection.
Hence, Goodfirms has prepared a directory of top-performing call center outsourcing services in Los Angeles to save you all the time and effort required in researching all options. This directory's unique feature is research based on three essential parameters: quality, reliability, and ability. Make the best use of the research scores, rankings, and verified reviews to hire the best call center service providers in Los Angeles that meet your business standards.
Goodfirms has verified 9 Call Center Services in Los Angeles, CA - part of 1,644+ Call Centers Services Companies, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.
Top 10 at Glance
Compare the highest-ranked firms first side by side.
List of Top Call Center Service Providers in Los Angeles
Sponsored
Since its founding, Hugo has built a reputation as a top BPO company and trusted BPO services provider, partnering with disruptive startups and iconic brands worldwide on customer care, data, and community support. A 3,800+ strong, university-educated workforce spans SE Asia, Africa, and the Americas, ... read Hugo reviews & insights
Since its founding, Hugo has built a reputation as a top BPO company and trusted ... read Hugo reviews & insights
< $25/hr1,000 - 9,9992017Los Angeles, United StatesHugo is a good culture fit and has good value for cost
- AnonymousAt SD&A, we put our clients first: we draw every plan, make every decision and take every action with our clients foremost in mind. We've proudly served the nonprofit community for over 30 years and generated over a billion dollars for our clients.
At SD&A, we put our clients first: we draw every plan, make every decision and ... read SD&A Teleservices reviews & insights
< $25/hr250 - 9991983Los Angeles, United StatesEstablished by a team of professionals, Mr E-Sourcing prides itself in offering quality call center services to a wide variety of clients.
Established by a team of professionals, Mr E-Sourcing prides itself in offering quality call center ... read Mr E-Sourcing reviews & insights
< $25/hr2 - 9Los Angeles, United StatesWe are a boutique BPO with nearshore sites in San Pedro Sula, Honduras and Sandy Bay Jamaica and one offshore site in Quezon City, Philippines. Our 3 sites consists of awesome family members that have a lot of talent and passion for what they do and we LOVE that. Collective Solution is about providing outstanding ... read Collective Solution reviews & insights
We are a boutique BPO with nearshore sites in San Pedro Sula, Honduras and Sandy ... read Collective Solution reviews & insights
$150 - $199/hr250 - 9992010Los Angeles, United StatesUsing AI Tools
Perplexity
Claude
ChatGPT
For over 14 years, Scenes City has helped businesses acquire, engage and convert customers through professional telemarketing, lead generation and customer engagement solutions.Combining experienced sales specialists, data-driven strategies and APAC-based contact centre capabilities, we create meaningful conversations that help businesses generate opportunities and grow revenue.
For over 14 years, Scenes City has helped businesses acquire, engage and convert customers through ... read Scenes City Telesolutions reviews & insights
< $25/hr10 - 492012Los Angeles, United StatesWhy Scenes City Telesolutions?
- Singapore-Based Business With APAC Contact Centre
- Human-Powered Conversations Enhanced By Technology
- Flexible Solutions Built Around Your Goals
Transpeed Communications is your link to a successful business, thriving in a globally competitive marketplace through professional outsourcing relationship. Transpeed Communications delivers quality strategic staffing services to different companies, major industries and agencies through dedicated staffing partnerships and workforce management solutions. Our company focuses on excellent performance in providing resources and systems to keep your ... read Transpeed Communications reviews & insights
Transpeed Communications is your link to a successful business, thriving in a globally competitive marketplace ... read Transpeed Communications reviews & insights
$100 - $149/hr250 - 9992012Los Angeles, United StatesTel-Us Call Center’s 24-hour answering service is here to support your business. Based in Los Angeles, we partner with businesses throughout California and across the United States to provide our award-winning service. As a call center, virtual office, and live answering service, we work around-the-clock to provide customized solutions for businesses across a wide variety ... read Tel-Us Call Center reviews & insights
Tel-Us Call Center’s 24-hour answering service is here to support your business. Based in Los ... read Tel-Us Call Center reviews & insights
< $25/hr2 - 9Los Angeles, United StatesAt ConnectPeak, AI is at the heart of everything we do. From voice agents to automated customer outreach, we leverage AI to ensure that your customers receive consistent, high-quality interactions every time. While AI powers consistency, our human agents fuel continuous improvement. We view our agents not just as service providers but as key contributors ... read Connect Peak reviews & insights
At ConnectPeak, AI is at the heart of everything we do. From voice agents to ... read Connect Peak reviews & insights
< $25/hr50 - 2492024Los Angeles, United StatesWe are a company specializing in medical billing and coding, collection of accounts as well as providing payment processing for your medical practice. At Columbus healthcare, we are dedicatedly committed to helping you, our client, and we strictly follow (HIPAA) Health Insurance Portability and Accountability Act. Our team understands how important is patient health Information ... read Columbus Healthcare services LLC reviews & insights
We are a company specializing in medical billing and coding, collection of accounts as well ... read Columbus Healthcare services LLC reviews & insights
< $25/hr10 - 492017Los Angeles, United States
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