Telemarketing Companies in Massachusetts

Researched by:Goodfirms Research TeamUpdated:September 20, 2026

Goodfirms has reviewed 5 Telemarketing Companies in Massachusetts as of September 2026. The top-ranked firm is OBI Services LLC (5.0 stars, 21 verified reviews, < $25/hr, founded 2017, Boston). Across the category, the median hourly rate is $25, median client rating is 5, and 44% of firms employ 50+ members. Explore the vetted Telemarketing Companies in Massachusetts below, compare their strengths, and connect with the provider best suited to your requirements.

Are you searching for experienced telemarketing companies in Massachusetts? There are several advantages of outsourcing your telemarketing needs. With a full-service telemarketing agency in Massachusetts, you can enjoy services such as outsourced sales, lead generation, appointment programs, event marketing, follow-ups, and sales management. A seasoned telemarketer will completely understand what your business has to offer and provide a steady flow of opportunities to your prospects matching their budget and other requirements. The most important advantage that a business enjoys is the freedom of looking after the core business functions while an expert is handling the telemarketing operation.

However, to find the best telemarketing companies in Massachusetts, you must carefully investigate the available market alternatives. Goodfirms has prepared a consolidated record to help your selection process. An established B2B platform, Goodfirms has directed its resources to assist businesses like yours to find a suitable service provider that matches their criteria. This list of telemarketing companies in Massachusetts is complemented with all the information you need to make an informed business decision. Browse through this record of top-performing firms and hire the best telemarketing service provider in Massachusetts today.

Goodfirms has verified 5 Telemarketing Companies in Massachusetts - part of 1,090+ Telemarketing Companies, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

Telemarketing Agency in Massachusetts | Telemarketing Service Provider in Massachusetts

Find a Telemarketing Companies Company Near you
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Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Using AI Tools

    • PerplexityPerplexity
    • ClaudeClaude
    • GeminiGemini
    • ChatGPTChatGPT
    • ZapierZapier

    OBI Services stands among the best business process outsourcing companies, delivering virtual assistance, data entry, telemarketing, SaaS support, customer support, and chat support from the Philippines. As one of the trusted outsourcing BPO providers, it helps startups, solo entrepreneurs, and enterprises streamline operations while cutting ... read OBI Services LLC reviews & insights

    < $25/hr
    50 - 249
    2017
    Boston, United States
    Working with OBI Services was seamless, professional, and highly accurate. - Anonymous
    Visit Website

    Why OBI Services LLC?

    • Cost-effective outsourcing, flexible pricing model
    • High accuracy and attention to detail.
    • Strong communication and transparent workflow.
  • Post your project. Get proposals from PRO-verified firms.

    Goodfirms recommends the top 3. You pick the winner.

  • Vcall Global is a global enterprise that offers innovative service solutions to its business affiliates in various segments of the industry. Though the nerve center of our operations lies in the United States, we operate through our business units in different parts of the world. ... read Vcall Global reviews & insights

    < $25/hr
    2 - 9
    Needham, United States
    Top Call Center Outsourcing Company - Aiden Carry
  • As one of the best call center outsourcing providers in the industry, we strive to respond to callers at every point of pain to ensure maximum customer satisfaction. At Vcallglobal we have a strict hiring process. We only recruit the best agents and train them ... read Vcallglobal reviews & insights

    $25 - $49/hr
    1,000 - 9,999
    2003
    Needham, United States
    Amazing service quality that we have learned to love - Lisa Martin
  • In business since March of 2009, we provide market awareness and end-user business development services to build sales pipeline for our clients and their channel partners. Xactlyit also offers partner marketing services to improve our clients’ business relationships. We have an integrated set of marketing capabilities including a proprietary database of over 1,000,000 IT-related contacts, ... read Xactlyit reviews & insights

    NA
    50 - 249
    2009
    Boston, United States
  • MarketOne is a global demand generation agency. We create and nurture leads, retain and grow customers, and give clients the confidence their marketing investments will produce quantifiable returns.

    $50 - $99/hr
    250 - 999
    1998
    Wareham, United States

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Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

Loading map…

All cities ranked by Value Score.

Every city in scope, ranked by Value Score.

CityFirmsAvg RateAvg RatingValue ScoreAction
USNeedham2$31/hr579View firms
USBoston16$58/hr575View firms
USMassachusetts10$25/hr-74View firms
USAbington2-574View firms
USWoburn2$31/hr-68View firms
USFranklin2$37/hr-66View firms
USWatertown1$37/hr-65View firms
USGreenfield1$37/hr-65View firms
USGroton1$37/hr-65View firms
USNewton2$75/hr-51View firms
USWareham1$75/hr-50View firms
USShrewsbury1$75/hr-50View firms
USBeverly2$125/hr-32View firms
USFramingham2--13View firms
USWaltham1$175/hr-11View firms
USMarlborough1--8View firms
USNorwood1--8View firms
USJamaica Plain1--8View firms
USNorthampton1--8View firms
USMedfield1--8View firms
USChelmsford1--8View firms
USNeedham
2 firms$31/hr5
Value Score79 / 100
USBoston
16 firms$58/hr5
Value Score75 / 100
USMassachusetts
10 firms$25/hr
Value Score74 / 100
USAbington
2 firms5
Value Score74 / 100
USWoburn
2 firms$31/hr
Value Score68 / 100
USFranklin
2 firms$37/hr
Value Score66 / 100
USWatertown
1 firms$37/hr
Value Score65 / 100
USGreenfield
1 firms$37/hr
Value Score65 / 100
USGroton
1 firms$37/hr
Value Score65 / 100
USNewton
2 firms$75/hr
Value Score51 / 100
USWareham
1 firms$75/hr
Value Score50 / 100
USShrewsbury
1 firms$75/hr
Value Score50 / 100
USBeverly
2 firms$125/hr
Value Score32 / 100
USFramingham
2 firms
Value Score13 / 100
USWaltham
1 firms$175/hr
Value Score11 / 100
USMarlborough
1 firms
Value Score8 / 100
USNorwood
1 firms
Value Score8 / 100
USJamaica Plain
1 firms
Value Score8 / 100
USNorthampton
1 firms
Value Score8 / 100
USMedfield
1 firms
Value Score8 / 100
USChelmsford
1 firms
Value Score8 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

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Cities with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Massachusetts · $0-24/hr

10 firms in this tier - more than any other city. Top picks: NEMB, ATLANTIC, Vitruvian MedPro.

Mid-tier leader
Boston · $50-99/hr

4 firms in this tier - more than any other city. Top picks: Peak Support, eGenerationMarketing, Luneer Mgmt.

Top tier leader
Waltham · $150+/hr

1 firms in this tier - more than any other city. Top picks: DemandDrive.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

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