AI Customer Service, Built for E-Commerce.

ArminCX is an AI-driven Customer Experience Suite designed specifically for e-commerce and DTC brands. It unifies all customer channels — WhatsApp, email, chat, and more — into one powerful inbox, empowering teams to respond faster and smarter. With advanced automations, intelligent ticketing, and seamless integrations with Shopify and Klaviyo, ArminCX transforms customer service from a cost center into a growth engine. The platform enables multilingual AI agents that handle repetitive inquiries, trigger workflows, and personalize every interaction based on real customer data. Fully GDPR-compliant and scalable, ArminCX helps businesses improve response times, increase satisfaction, and measure ROI in real time — all while maintaining the human touch that customers love.
chatarmin GmbH
2022
Austria
8 Industries
2 Languages
Industries
  • Apparel-fashion
  • Arts-crafts
  • Commercial-real-estate
  • Consumer-electronics
  • Consumer-goods
  • Cosmetics
  • Food-beverages
  • Health-wellness-fitness
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Windows
  • Mac
  • Linux
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Training
  • Webinar
  • In-person
  • Documentation
Knowledge Base

ArminCX Core Features

Focus of Customer Service Feature
  • Alerts/Notifications
  • Appointment Management
  • Escalation
  • Feedback Management
  • Help Desk
  • Knowledge Base
  • Live Chat
  • Response Templates
  • Self-Service Portal
  • Social Media Integration
  • AI Features
Focus of Customer Experience Feature
  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Reporting & Analytics
  • Sentiment Analysis
  • Text Analysis
  • Trend Analysis
  • AI Features

ArminCX Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • EUR (€)
Free Version
  • No
Payment Frequency
  • Monthly Payment
  • Annual Subscription
  • Quote Based

ArminCX Reviews

No Review
No reviews submitted yet.
Be the first one to review