Contact Center Software

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Estonia HQFounded 2018

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Overview

About Contact Center Software

Teliqon Contact Center Software is a cloud-based platform designed to help businesses manage customer communications across voice, SMS, WhatsApp, and other digital channels.

The platform combines inbound and outbound calling, IVR, intelligent call routing, queue management, auto dialer, call recording, analytics, CRM integrations, and workflow automation in a single solution.

Organizations use Teliqon to improve customer service, increase agent productivity, reduce response times, and deliver consistent customer experiences across multiple communication channels.

Key capabilities include omnichannel communication, contact center management, real-time reporting, international phone numbers, SIP connectivity, customer interaction tracking, and advanced analytics.

Teliqon helps support teams, sales departments, call centers, and growing businesses centralize communications, improve customer engagement, and scale operations globally.

At a glance

Software information

Industries served, licensing and the support Contact Center Software provides.

Industries

  • Health-wellness-fitness
  • Bpo
  • Education-management
  • E-learning
  • Events-services
  • Hospitality

Licensing

  • Proprietary
  • Monthly Payment

Support

  • Email
  • 24x7 Support

Training

  • Webinar
  • In-person
  • Documentation

Knowledge Base

Languages (2)
EnglishUkrainian
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Capabilities

Contact Center Software features

The full feature set, grouped by module.

Contact Center

  • Call recording and monitoring
  • Call routing and queuing
  • Interactive voice response (IVR)
  • Integration capabilities
  • Multi-channel communication
  • Reporting and analytics
  • AI Features
  • Omnichannel support
  • Performance tracking

Call Center Software

  • Call Logging
  • Call Scripting
  • Conference Calling
  • Interactive Voice Response
  • Predictive Dialer
  • Reporting & Analytics
  • AI Features
  • Voicemail
  • Queue Management
  • Manual Dialer
  • Escalation Management
  • Campaign Management
  • Call Recording

Customer Service

  • Alerts/Notifications
  • Escalation
  • Help Desk
  • Live Chat
  • Self-Service Portal
  • AI Features
  • Social Media Integration
  • Response Templates
  • Knowledge Base
  • Feedback Management
  • Appointment Management

Plans

Contact Center Software pricing

Free Version
No
Payment Frequency
Monthly Payment
Preferred Currency
USD ($)
Teliqon offers flexible cloud contact center pricing for businesses of all sizes. Plans start from $37/month and include Cloud PBX, call routing, international numbers, analytics, call recording, and optional contact center features. Advanced plans add IVR, ACD, omnichannel communication, integrations, and collaboration tools. Custom enterprise pricing is available for large deployments and specialized requirements.
Starter$37 / month
Business$67 / month
Ultimate$97 / month
Enterprise$500 / month

Works with

Integrations

Contact Center Software connects with the tools your team already uses.

Media

Screenshots & video