“Dixa is the customer service platform that helps brands to create a great experience for the customer and eliminate bad customer service.”

Dixa
Deployment
Best for
Overview
About Dixa
Dixa is the new way to deliver effortless and personal customer service. Our software eliminates chaos created by using disconnected systems and unifies the customer experience across all channels including email, chat, messaging, and phone. Dixa is a conversational customer service platform that unifies phone, email, chat, and messaging apps in one easy-to-use dashboard for agents, eliminating the need for ticketing systems and helping brands build stronger bonds with their customers.
Get real-time performance stats, powerful routing capabilities, automation, integrations, and much more. Visit our website or book a demo to see how Dixa can supercharge your agent & customer experience!
At a glance
Software information
Industries served, licensing and the support Dixa provides.
Industries
- Banking
- Financial-services
- Information-services
- Information-technology-services
- Retail
- Transportation-trucking-railroad
Licensing
- Proprietary
- Monthly Payment
- Annual Subscription
Support
- Live Chat
- Phone
- 24x7 Support
Training
- Webinar
- Documentation
Knowledge Base
- Help Guides
- Video
- Blog
Review analytics
What customers report
What users like the most
- It is a very fast, simple and pretty intuitive software.
- It has very powerful functionality.
- Affordable and customizable tool.
What users like the least
- It helps me and my team to serve in a better way.
What users say
Review Analytics of Dixa
Every review is verified through Goodfirms before it's published.
Capabilities
Dixa features
The full feature set, grouped by module.
Plans
Dixa pricing
Works with
Integrations
Dixa connects with the tools your team already uses.
Media
Screenshots & video
