Document360

Smarter Documentation, Instant Answers

5.0 17 Reviews
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Document360 is an AI-powered knowledge base platform designed to streamline how businesses create, manage, and share knowledge. Built with advanced AI capabilities, it features an AI FAQ generator to automatically create FAQs from existing content, AI-powered search for lightning-fast, context-aware results, and intelligent content recommendations to enhance user navigation.
Document360 is ideal for a range of use cases, including creating customer self-service Knowledge base, internal knowledge base, product and API documentation, user manuals, and SOPs.

The platform offers a rich markdown editor, making content creation and formatting seamless. Its version control allows teams to track changes, manage revisions, and maintain document integrity effortlessly. Document360 also supports localization, enabling businesses to create multilingual knowledge bases for global audiences. Customization options ensure your knowledge base aligns with your brand.
Kovai Limited
2017
United Kingdom
  • Banking
  • Computer-software
  • Electrical-electronic-manufacturing
  • Hospital-health-care
  • Legal-services
5 Industries
  • English
  • French
  • Italian
  • Spanish
4 Languages
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Screenshot & Video

1/6

LICENSING & DEPLOYMENT

SUPPORT

  • Email
  • Chat
  • Phone
  • Weekdays
    Support Days
    • Monday
    • Tuesday
    • Wednesday
    • Thursday
    • Friday
    Support Time
    • 00:00 to 23:30 (GMT)
    • 00:00 to 23:30 (ECT)
    • 00:00 to 23:30 (EET)
    • 00:00 to 23:30 (ACT)
    • 00:00 to 23:30 (CST)

Training

  • Webinar
  • Documentation

Knowledge Base

Document360 Core Features

Document Management

  • Collaboration Tools
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Document Sharing
  • Document Storage
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control

Knowledge Management

  • Access Control
  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Discussion Boards
  • Knowledge Base Management
  • Reporting & Analytics
  • Search/Filter
  • Security
  • Self Service Portal

Document360 Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Version

  • Yes

Payment Frequency

  • Monthly Payment
  • Annual Subscription
Vendor pricing page Get Free Trial
  • 14 Days Trial

Document360 Reviews

5.0 17 Reviews
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Sasha Gordon

Perfect Tool for every business.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

You would be hard pressed to find a solution that offers everything that Document360 does at a price point that fits the budget. Not only do they assist you quickly, they listen to your feedback and add it in later versions.
Patricia T

Helped us immensely.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

We plan to use this software internally to begin, but I love that the option is there for external use as well. The amazing built in features are so relevant and exactly what we needed in order to get started quickly. The transition to a new software can sometimes be painful, but Document360 was seamless.