Housecall Pro

4.7 (3 Reviews)|Write a Review|Claimed profile
📍 United States HQFounded 2013

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Best for

SmallMediumLarge

Overview

About Housecall Pro

Housecall Pro is an award-winning mobile software that supports service professionals with business workflow, such as job scheduling, technician dispatching, automated receipts and invoicing, payment processing, customer database, custom marketing campaigns, and much more, all with the ability to be featured in the Housecall marketplace, where customers can book services at the push of a button.

At a glance

Software information

Industries served, licensing and the support Housecall Pro provides.

Industries

  • Consumer-services
  • Facilities-services
  • Logistics-supply-chain
  • Transportation-trucking-railroad

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • Free trial

Support

  • Email
  • Phone

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinars
Languages (1)
English

Review analytics

What customers report

4.7
Based on 3 verified reviews
Ease of use5.0
Features & functionality4.7
Customer support5.0

What users like the most

  • Quite intuitive software makes tasks easier to manage and their customer support is great. Technical support is great and the software helps me stay organized and on top of things. It has a very simple and yet classy design, just love this tool.
  • The customer service provided by HCP is top-notch. HCP's simplicity allows for swift onboarding of new employees, eliminating the need for extensive training and ensuring a smooth transition into using the software.
  • A recommendation from a friend who praised the software's lead-sharing capabilities drew me in. The test drive, coupled with the outstanding customer support that felt like a blend of Chick-Fil-A and Home Depot's stellar service models, sealed the deal. The decision to choose HouseCall Pro was a no-brainer!

What users like the least

  • Sometimes it runs slow and doesn’t load as it should.
  • While HCP covers a wide range of industries, there's room for improvement in terms of integrations. Having more integrations would enhance the software's versatility. A better way to pull reports is desired, as this would contribute to a more efficient analysis of data.
  • The software's name, "HouseCall Pro," is a bit limiting when interacting with clients, as it suggests a focus on residential service calls. However, the product goes beyond that, managing complex projects and invoices effectively. A more expansive name would better reflect its capabilities.

Verified reviews

Housecall Pro reviews

4.7 · 3
Anonymous
Anonymous
Posted on Feb 6, 2024

Housecall Pro is a game changer for businesses

Overall rating
4.0
Ease of use5.0
Features & functionality4.0
Customer support5.0
HouseCall Pro has transformed my life as a business owner, simplifying tasks and providing unparalleled support, making it a decision I'll never regret. The customer support team deserves a shout-out for their constant efforts to improve and address concerns promptly, making the overall experience stellar. The Pro Vote feature is nothing short of ingenious, allowing personal votes to influence improvements and enhancements in the software.
Anonymous
Anonymous
Posted on Feb 6, 2024

HCP stands out with its intuitive layout, ensuring a quick and easy learning curve for all users, even from Day 1.

Overall rating
5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Housecall Pro (HCP) has been a game-changer for us, providing an easy-to-use and intuitive platform that requires minimal setup and has a short learning curve, making it ideal for both new and seasoned employees. The standout feature is the exceptional customer service that promptly addresses any issues and makes contacting support hassle-free.
Anonymous
Anonymous
Posted on Dec 19, 2023

I was very satisfied with Housecall Pro and just what I always wanted.

Overall rating
5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
I have only been using it for a week but this software has helped me so much in accomplishing my work. Housecall Pro offers an intuitive and easy-to-use interface, making it accessible for our team with varying technical skills. Its efficient scheduling and dispatching features help our business organize appointments and assign jobs to field technicians. The mobile app enables field workers to access important information, scheduling and customer details while on the go. Streamlined invoicing and payment processing help businesses get paid faster, and it supports various payment methods. Would definitely recommend it to anyone like me who struggles going through such stress of scheduling.

Capabilities

Housecall Pro features

The full feature set, grouped by module.

Scheduling Software

  • Appointment Scheduling
  • Automated Scheduling
  • Calendar Management
  • Online Booking
  • Real-time Scheduling
  • Reports & Analytics

Field Service Management Software

  • Contact Management
  • Contract Management
  • Dispatch Management
  • Inventory Management
  • Job Costing
  • Job Scheduling
  • Mobile Access
  • Quotes & Estimates
  • Routing
  • Service History Tracking
  • Time Tracking
  • Work Order Management
  • Workforce Tracking

HVAC Software

  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management

Billing and Invoicing Software

  • Billing Portal
  • Customer Database
  • Customizable Invoices
  • Dunning Management
  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Tax Calculator

Moving Software

  • Claims Management
  • Communication Tools
  • Dashboard
  • Dispatch & Scheduling
  • Fleet Management
  • Quotes/Estimates
  • Storage Management
  • Transportation Management
  • Work Order Management

Pest Control Software

  • Billing and Invoicing
  • Contract Management
  • Inventory Management
  • Mobile Access
  • Reporting and Analytics
  • Route Optimization
  • Scheduling and Dispatching
  • Training and Support
  • Work Order Management

Plans

Housecall Pro pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Preferred Currency
USD ($)
Free Trial
available Days
Standard$49 / month

Media

Screenshots & video