Salesforce CRM

The No 1 Growth Platform for Digital Sales.

4.3 51 Reviews
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Salesforce CRM is a top-notch cloud-based customer relationship management software for all business types. As a complete solution for CRM, Salesforce has been helping organizations transform from cost centers to growth engines with its exclusive services like lead management, sales force automation, sales forecasting, marketing, etc. The software supports a wide range of integration, including e-commerce platforms, BI solutions, automation tools, collaboration tools, etc. This AI-powered CRM gives a single view of a customer’s journey with its intuitive dashboard. Proactive customer support, robust security, and elaborated learning resources are noteworthy mentions of this software. Users can purchase licenses with a monthly or annual contract. The software offers a 30-day free trial.
Salesforce.com
2003
United States
3 Industries
1 Language

Screenshot & Video

1/2

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android

SUPPORT

  • Chat
  • Phone
  • 24x7 Support

Knowledge Base

  • Help Guides
  • Blogs
  • Webinars
  • Case Studies
  • On-Site Training

Salesforce CRM Core Features

CRM

  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • File Management
  • Forecasting & Analytics
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Security
  • Workflow Automation

Sales Force Automation

  • Account Management
  • Campaign Management
  • Channel Management
  • Contract Management
  • Customer Communications
  • Email Marketing
  • Lead Management
  • Opportunity Management
  • Performance Metrics
  • Sales Forecasting
  • Workflow and Approvals

Sales Forecasting

  • Access Control
  • Budgeting
  • Dashboard
  • Dynamic Modeling
  • Graphical Data Presentation
  • Modeling & Simulation
  • Performance Metrics
  • Reporting
  • Sales Trend Analysis

Lead Management

  • Contact Management
  • Lead Distribution
  • Lead Nurturing
  • Lead Segmentation
  • Pipeline Management
  • Sales Tracking
  • Source Tracking

Healthcare CRM

  • Alerts/Notifications
  • Appointments
  • Campaign Management
  • Medical History
  • Patient Communications
  • Patient Management
  • Physician Management
  • Reports

Salesforce CRM Pricing

Pricing Type

  • Flat Rate

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Monthly Payment
  • Annual Subscription

Plans & Packages

Standard
$25 Per Month

Salesforce CRM Reviews

4.3 51 Reviews
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BLUE SUN INFO

Excellent software

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Powerful tool for marketers

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Best tool for our needs

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It does everything

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Nicolas Costa Ossa

It is the great crm of the market, but it is hard to set up and you need someone to do it for you in most cases.

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Pros: Robust. Configurable to your business. baked in best practices. integrated marketing tools. it has an app store

Cons: Pain to set up. Has to be done with a partner. Expensive

Christian O. Rosenthal

Great experience

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Kevin A. Weafer

Solid for CRM

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Pros: broad-based, inclusive

Cons: too structure, not intuitive

Tomas Kolafa

Video Review

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Overall Experience: Good

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Pros: Cloud-based and user-friendly

Cons: Expensive

Heena Chawla

Really Good

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Pros: The pro is we can customize it to any extent. Really good customization and security.

Cons: I think there is no con for it except for its high pricing.

Sometimes reliable but more pricey

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It's impossible to get information on almost anything without filling out forms, calling, or emailing a representative, and many questions and requests go entirely unanswered. The process for requesting information and the lack of transparency is outmoded, and many ex-customers expressed this sentiment. If you're running a small business, with limited in-house tech support, Salesforce will likely be more hassle and expense than you need.

If you have hundreds of users, surely choose Salesforce CRM

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Salesforce.com gets a slight edge for enterprise-level functionality. It offers several specific product versions in what appears to be an attempt to provide a solution to every size customer and every budget.

Akshat Jain

It is good in terms of resource management

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Pros: It is good in terms of resource management.

Cons: Not as such face yet.

Marlabs Inc

They do a good job of delivering on time and under budget.

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Marlabs delivers solutions with accuracy and consistency. The agency currently implements one quarter of all customer projects. Their honesty, professionalism, and commitment to customer satisfaction make them a reliable development partner.

Great CRM system

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Provided a great service ensuring our needs were met for handling multi channel contact.

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