
Tapsy AI
Deployment
Overview
About Tapsy AI
Tapsy AI helps customer-facing businesses collect instant feedback from the people they serve, directly at the moment of experience.
Instead of asking customers to download an app or complete a long survey later, Tapsy AI uses simple NFC and QR touchpoints. A customer taps or scans, answers a few quick questions, and can receive a reward, offer, or thank-you message.
Businesses can use Tapsy AI in restaurants, cafés, hotels, events, coworking spaces, cultural venues, wellness centers, and other physical locations. The platform turns quick interactions into useful insights, helping teams understand what customers like, identify recurring issues, improve service quality, and create better experiences over time.
At a glance
Software information
Industries served, licensing and the support Tapsy AI provides.
Industries
- Retail
- Facilities-services
- Events-services
- Hospitality
- Human-resources
Licensing
- Proprietary
- Monthly Payment
- Annual Subscription
- Quote Based
Support
- Live Chat
- Support daysMondayTuesdayWednesdayThursdayFridaySaturdaySundaySupport time08:00 to 20:00 (ECT)
Training
- Webinar
- In-person
- Documentation
Capabilities
Tapsy AI features
The full feature set, grouped by module.
Customer Experience
- Sentiment Analysis
- AI Features
- Survey/Poll Management
- Reporting & Analytics
- Feedback Management
- Action Management
- Dashboard
- Trend Analysis
- Text Analysis
- Customer Segmentation
Customer Loyalty
- Loyalty Cards
- Loyalty Program
- Reporting and Analytics
- AI Features
- Rewards Management
- Activity Tracking
Plans
Tapsy AI pricing
Works with
Integrations
Tapsy AI connects with the tools your team already uses.
Media
Screenshots & video
