Turn every tap into feedback, rewards, and happy customers

Tapsy AI helps customer-facing businesses collect instant feedback from the people they serve, directly at the moment of experience.

Instead of asking customers to download an app or complete a long survey later, Tapsy AI uses simple NFC and QR touchpoints. A customer taps or scans, answers a few quick questions, and can receive a reward, offer, or thank-you message.

Businesses can use Tapsy AI in restaurants, cafés, hotels, events, coworking spaces, cultural venues, wellness centers, and other physical locations. The platform turns quick interactions into useful insights, helping teams understand what customers like, identify recurring issues, improve service quality, and create better experiences over time.
Social Tech Projects
2019
Denmark
5 Industries
9 Languages
Industries
  • Retail
  • Facilities-services
  • Events-services
  • Hospitality
  • Human-resources
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
Support
  • Email
  • Chat
  • Everyday
Training
  • Webinar
  • In-person
  • Documentation

Media

Tapsy AI
Tapsy AI
Tapsy AI
Tapsy AI

Tapsy AI Core Features

Focus of Customer Engagement Feature
  • Feedback Management
  • AI Features
  • Reporting/Analytics
  • Gamification
  • Churn Management
Focus of Customer Experience Feature
  • Sentiment Analysis
  • AI Features
  • Survey/Poll Management
  • Reporting & Analytics
  • Feedback Management
  • Action Management
  • Dashboard
  • Trend Analysis
  • Text Analysis
  • Customer Segmentation
Focus of Customer Loyalty Feature
  • Loyalty Cards
  • Loyalty Program
  • Reporting and Analytics
  • AI Features
  • Rewards Management
  • Activity Tracking
Focus of Employee Engagement Feature
  • Feedback Management
  • AI Features
  • Reporting & Dashboard
Focus of Artificial Intelligence Feature
  • Machine Learning
  • Multi-Language
  • Natural Language Processing
  • AI Features
  • Decision Making
Focus of Data Analysis Feature
  • Data Visualization
  • Search & Filter
  • AI Features
  • Reporting
Focus of Retail Management Feature
  • Loyalty Program
  • Multi-Location
  • AI Features
  • Reporting & Analysis

Tapsy AI Pricing

Pricing Type
  • Per Feature
Preferred Currency
  • EUR (€)
Free Version
  • No
Payment Frequency
  • Monthly Payment
  • Annual Subscription
  • Quote Based

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