Xero

New Zealand HQFounded 2006

Deployment

Web-basediPhone/iPadAndroidWindowsMac

Best for

SmallMediumLarge

Overview

About Xero

Xero is rated as one of the top cloud accounting software solutions that meet next-generation business needs. The software is easy to handle, and anyone can operate it. For ease of use, the software is segmented into two categories- Xero for small businesses and Xero for accountants and bookkeepers. From fixed asset management, paying bills, bank connections, accounts payable, accounting practice management, expense management, till reporting, Xero has tools to cater to each of these needs.

Xero is also popular for its church accounting software that assists Churches in becoming more organized in the accounting process. The vendor offers competitive prices and discounts when subscribed to more than one business edition. Robust security features and customer support are an added advantage of the Xero accounting tool.

At a glance

Software information

Industries served, licensing and the support Xero provides.

Industries

  • Accounting
  • Banking
  • Financial-services

Licensing

  • Proprietary
  • Monthly Payment
  • Quote Based
  • Free trial

Support

  • Email
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

4.3
Based on 53 verified reviews

What users like the most

  • Cloud-based
  • Mobile application
  • Gusto payroll integration

What users like the least

  • Small reporting
  • Fees for ACH transactions
  • Inadequate client service

What users say

Review Analytics of Xero

Every review is verified through Goodfirms before it's published.

4.353 Verified Reviews
Ease of use (14 reviews)4.5
Features & functionality (14 reviews)4.5
Customer support (14 reviews)3.7
Value for money (10 reviews)4.1
Integrations (10 reviews)4.6
Review Summary
Summarized from 53 verified reviews · Updated September 2026
Xero is cloud-based accounting software praised for its intuitive interface, ease of use, and strong integrations with third-party apps. Users consistently highlight its suitability for small to medium-sized businesses, competitive pricing, and reliable customer support. However, reviewers note limitations including gaps in features like inventory management, tax integration, and advanced reporting capabilities, with some experiencing occasional technical issues or finding the payroll module less straightforward than competing products.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Xero
Sort ByWrite a Review

What reviewers mention most

Robert Stoubos, Founder and CEO at Odyssey New MediaVerified Review
Posted on Dec 27, 2018

“Overall Experience: Very good”

Overall rating4.0

Pros: Clean, clear and easy to use.

Cons: Doesn't refresh account info with Barclays here in UK.

Eddy Rivas, Server Administrator at 4D Alliance CAVerified Review
Posted on Dec 26, 2018

“Best tool for Accountants”

Overall rating4.0

Pros: Xero allows banks to feed transactions into Xero on an automatic basis; a huge advantage. This alleviates having in manually input transactions.

Cons: The most challenging Xero module for me is the reporting module. I would like to see more reports geared toward Customer/Vendor transactions as well as customization of existing reports. There is, however, the ability to export all reports to Excel so a manual manipulation is an option until their reporting becomes more robust.

Pradip Parmar, Head of Business Development Department at iLogix InfotechVerified Review
Posted on Dec 26, 2018

“Great tool! So powerful!”

Overall rating4.0

Pros: It includes Cloud computing which means there is easy integration with third-party apps.

Cons: Does not support ETP’s, otherwise known as exchange-traded products (you basically need to keep a running Excel sheet or use Xero’s tracking code system)

Overall Experience: I got a phone call from their support to help me get set up and deal with any problems. Nice payroll.

UdayaVerified Review
Posted on Dec 26, 2018

“Great, intuitive and easy”

Overall rating4.0

Pros: Easy to use and user-friendly.

Cons: Need more improvements and sometimes having login problems.

Prince IT HUB, Software Engineer at Prince IT Hub Pvt. Ltd.Verified Review
Posted on Dec 25, 2018

“A must try Payroll Software”

Overall rating5.0

What I like best is the unlimited user capability for no extra charge. It is also convenient to have multiple people logged in at the same time. This allows people to be using it in the field as well as the bookkeeper in the office.

Hammy Havoc, CEO at Split An AtomVerified Review
Posted on Dec 24, 2018

“Less recommendable for a larger project”

Overall rating3.0

Pros: It is having a nice UX design as an Accounting and Payroll Software.

Cons: Lacking features as Accounting and Oversimplified as Payroll Software.

Overall Experience: So-so and Alright!

Celine Ladoire, Editor & IT Coordinator at WidgetyVerified Review
Posted on Dec 24, 2018

“Good and Great. Must give it a try!”

Overall rating4.0

Pros: Easy to use and good integrations as an Accounting Software. While as a Payroll Software it works great and gives easy access to our employees to their own information and payslips.

Cons: None that I'm aware of as an Accounting Software, but as for Payroll Software some additional features could be added to the holiday systems to make it easier to manage.

Overall Experience: Good and Great

Igor Vivchar, Tech Marketing Expert at LaSoftVerified Review
Posted on Dec 22, 2018

“I will continue using this tool in my future projects”

Overall rating5.0

Pros: Simple and fast

Cons: Didn't find yet

Overall Experience: Good enough

Parth ParikhVerified Review
Posted on Dec 22, 2018

“Must try!”

Overall rating5.0

Pros: I love it because it’s pretty cheap on its own too. Xero creates the framework for my entire business system.

Cons: What really displeases me is that you do not have a delivery note option, although through a complex process you can create one. The client’s account statements do not include the outstanding standard days.

Code InspirationVerified Review
Posted on Dec 21, 2018

“Xero as Accounting and Payroll software”

Overall rating3.0

Pros: Xero is the best software for managing accounts and payroll of both small and mid-sized business. I like this platform since it is readily available as it is a cloud-based solution. I like how simple it is to set up this software because it has a straightforward interface and slick design

Cons: I do not like the fact that Xero lacks some of the critical features that small businesses need more, such as inventory management and tax platform integration.

Capabilities

Xero features

The full feature set, grouped by module.

Accounting Software

  • Accounts Payable
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting and Forecasting
  • Expense Tracking
  • Financial Reporting
  • Fixed Asset Management
  • Fund Accounting
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management

Fixed Asset Management Software

  • Asset Accounting
  • Audit Trail
  • Depreciation Calculation
  • Maintenance Management
  • Purchase & Requisitions
  • Reporting & Analysis

Accounts Payable Software

  • Approval Management
  • Automation
  • Data Extraction
  • Expense Management
  • Invoicing
  • Payment Management
  • PO Reconciliation
  • Reporting & Analysis
  • Vendor Management
  • Tax Calculation

Church Accounting Software

  • Accounts Payable
  • Accounts Receivable
  • Asset Tracking
  • Bank Reconciliation
  • Budgeting/Forecasting
  • Fund Accounting
  • General Ledger
  • Payroll Management

Accounting Practice Management Software

  • Billing & Invoicing
  • Client Management
  • Client Portal
  • Project Management
  • Reporting & Analytics
  • Task Management
  • Time Tracking
  • Workflow Management

Recurring Billing Software

  • Alerts/Notification
  • Billing & Invoicing
  • Budget Management
  • Payment Processing
  • Reports
  • Self Service Portal
  • Subscription Billing
  • Transaction Management

Accounts Receivable Software

  • Account Security
  • Billing & Invoicing
  • Collections Management
  • Dashboard
  • Recurring Billing
  • Streamlined Payments

Business Management Software

  • Accounting
  • Billing & Invoicing
  • Budgeting & Forecasting
  • Financial Management
  • Inventory Management
  • Marketing Management
  • Reporting & Analytics
  • Scheduling
  • Vendor Management

Plans

Xero pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Quote Based
Preferred Currency
USD ($)
Free Trial
30 Days
Standard$2.90 / month
  • Short-term cash flow and business snapshot
  • Capture bills and receipts with Hubdoc
  • Reconcile bank transactions
Standard Plan$4.60 / month
  • Bulk reconcile transactions
  • Send invoices and quotes
  • Enter bills
Premium$6.90 / month
  • Use multiple currencies

Media

Screenshots & video

This profile is not fully claimed

Do you own or represent Xero? Verify your business email to claim and manage this Goodfirms profile.

Request claim