Top Telemarketing Companies in Australia

Researched by:Goodfirms Research TeamUpdated:September 7, 2026

Goodfirms has reviewed 41 Telemarketing Companies in Australia as of September 2026. The top-ranked firm is Helpware (4.9 stars, 11 verified reviews, NA, founded 2015, Melbourne). Across the category, the median hourly rate is $25, median client rating is 5, and 21% of firms employ 50+ members. Explore the vetted Telemarketing Companies in Australia below, compare their strengths, and connect with the provider best suited to your requirements.

Are you searching for competent telemarketing companies in Australia? Every business needs telemarketing services. However, based on your business requirement, you might need a strategy that sits out of the general setting. To meet those requirements, you would need to work with a team that sets mutually agreed to KPIs and is committed to delivering them.

Thus, you must find a service partner with a dedicated team trained in highly effective sales and service techniques. It is essential to find telemarketing services in Australia that have a solid understanding of the industry and can relate to your clients and prospects to deliver the results you want for your business. To help you in this direction, Goodfirms has compiled the prominent B2B telemarketing services in Australia in the list below.

Using a unique and pioneered research methodology, Goodfirms has identified the most high-performing telemarketing firms in the market and has ranked them according to their quality, reliability, and ability to deliver services and solutions. As you go ahead to explore this list, you will find all the information you need to make a dependable choice for your business. Please feel free to browse through this list and hire the telemarketing service company in Australia that best matches your criteria.

41Verified firms
$25/hrMedian hourly rate
5 ★Median rating
21%Have 50+ members

Goodfirms has verified 41 Telemarketing Companies in Australia - part of 1,085+ Telemarketing Companies, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Headquarters
Action

List of Telemarketing Services in Australia | B2B Telemarketing Services in Australia

Find a Telemarketing Companies Company Near you
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Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Helpware is among the leading BPO companies, combining AI-enabled precision with world-class teams to deliver customer support, technical support, content moderation, and back-office services. As one of the most trusted business process outsourcing companies, it operates across 19 locations worldwide, offering the scalability to expand ... read Helpware reviews & insights

    NA
    1,000 - 9,999
    2015
    Melbourne, Australia
    Outstanding responsiveness, coordinates and connects with the business team and works tirelessly to empathize with and understand customer needs - CEO / Head of Client Success and Product Strategy
    Visit Website
  • Using AI Tools

    • PerplexityPerplexity
    • ClaudeClaude
    • GeminiGemini
    • ChatGPTChatGPT
    • ZapierZapier

    OBI Services stands among the best business process outsourcing companies, delivering virtual assistance, data entry, telemarketing, SaaS support, customer support, and chat support from the Philippines. As one of the trusted outsourcing BPO providers, it helps startups, solo entrepreneurs, and enterprises streamline operations while cutting ... read OBI Services LLC reviews & insights

    < $25/hr
    50 - 249
    2017
    Sydney, Australia
    Working with OBI Services was seamless, professional, and highly accurate. - Anonymous
    Visit Website

    Why OBI Services LLC?

    • Cost-effective outsourcing, flexible pricing model
    • High accuracy and attention to detail.
    • Strong communication and transparent workflow.
  • Vserve Ebusiness Solutions is among the trusted business process outsourcing firms, delivering supply chain, procurement, eCommerce, and digital marketing support through scalable offshore teams. Since 2004, it has grown into one of the best outsourcing companies, serving Fortune 500 enterprises, distributors, and retailers with 1000+ ... read Vserve Ebusiness Solutions reviews & insights

    < $25/hr
    250 - 999
    2004
    Sydney, Australia
    Strong SEO and AI Search Visibility Strategy - Co-Founder & CEO
    Visit Website
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  • As a boutique agency, Illicium goes beyond the ordinary. With expertise in IT and SaaS sales across industries like Cybersecurity, Unified Communication, Cloud Transformation, and Process Improvement, we bring a unique perspective to the table.Our highly skilled professionals excel in refining marketing propositions, aligning messages, ... read Illicium reviews & insights

    $50 - $99/hr
    10 - 49
    2021
    Sydney, Australia
    We had a firm foothold in the Australian market and a loyal clientele. - Chief Executive Officer
  • Prime Technologies – Your Trusted Remote Tech Partner for Digital Excellence! Established in 2018, Prime Technologies Global Pvt Ltd stands as a leading force in digital innovation, empowering businesses worldwide with cutting-edge technology solutions. Based in Australia, we specialize in providing dedicated remote tech teams, ... read Prime Technologies reviews & insights

    $50 - $99/hr
    10 - 49
    2018
    Sydney, Australia
    The Best Australian Software Company - Prime BD Intern 03
  • Well thought out plans developed by the right people lead to the best results for every business. The right people include individuals with deep knowledge of your business and clear ideas of what they would like to achieve in it. With them, is where a great plan starts.The right people, the right plans and the ... read Point B Marketing reviews & insights

    NA
    10 - 49
    2015
    Brisbane, Australia
  • Big Wolf Marketing - Global Leaders in Telemarketing, Lead Generation & Appointment Setting With a vast combined experience, implementing established and cutting edge innovative sales techniques, creative talents and methodology, Big Wolf Marketing have gained a reputation as one of the UK’s leading Sales specialist Marketing agencies. Telemarketing & Appointment Setting | Data Cleaning Big ... read Big Wolf Marketing reviews & insights

    $50 - $99/hr
    50 - 249
    2014
    Melbourne, Australia
  • CX Central provides industry advocacy and practical resources for Australian contact centre, BPO and customer experience professionals with hundreds of expert articles, an industry calendar of all the upcoming conferences, training courses, webinars and so on, a comprehensive Glossary, Whitepapers, Case Studies, Call Centre Calculators, Quizzes, Business Directory and more. All completely free.

    < $25/hr
    2 - 9
    2011
    Melbourne, Australia
  • Our telemarketing success can be attributed to the quality of our seasoned staff and professional management team. Most outbound telemarketing companies try to cut costs by hiring university students and backpackers or even offshore staff. Not us! The key ingredient for outbound telemarketing success is the quality of your staff.

    < $25/hr
    2 - 9
    Brisbane, Australia
  • We offer a truly ethical fundraising solution for ​all charities large or small. Our mission is to redefine the industry by developing an amazing team to deliver exceptional results.

    < $25/hr
    50 - 249
    2013
    Brendale, Australia
  • Ascentec is a growth enablement business. Our founders have more than 20 years of experience in International business development. We have experienced everything that business has to offer and more throughout the years. Our operating entities are located in Hong Kong, Australia & Thailand. Our list of skills is broad ranging. We have been in ... read Ascentec reviews & insights

    NA
    2 - 9
    2013
    Sydney, Australia
  • Originally a telemarketing company, we have been compiling comprehensive marketing databases since 2009. Our main products were initially Australian business and consumer leads. However, we expanded to include the U.S. U.K. and all other countries around the world.Our databases have stood the test of time due to our uncompromising policies on quality & affordability. Our ... read Australian Telemarketing Leads reviews & insights

    NA
    10 - 49
    2009
    Sydney, Australia
  • OBP is a business process outsourcing company that works across a wide range of industries including Freight Forwarding, Logistics, Accounting, Legal, and IT. OBPs services include data entry, customer service, sales, software development, and technical support, which it provides to a range of private and publically listed companies around the world.

    < $25/hr
    250 - 999
    2013
    Melbourne, Australia
  • Select VoiceCom is an Australian and American owned and operated company providing services from its state-of-the-art call centre and business facility in Cebu City, Philippines. Select VoiceCom was founded by an experienced team of business executives who combined their backgrounds in call centre services, information technology, and sales and marketing to help small and mid-sized ... read Select VoiceCom reviews & insights

    NA
    2 - 9
    Sydney, Australia
  • Lexia Marketing, based in Melbourne, is your trusted partner for comprehensive website and marketing solutions designed to boost profitability for Australian businesses. Our foundation is built upon innovation, knowledge, and open communication, all directed towards achieving your business goals. We understand the unique challenges and opportunities of the Australian market, and we leverage our expertise ... read Lexia Marketing reviews & insights

    < $25/hr
    2 - 9
    Melbourne, Australia
  • Call Assist is a leading outbound and inbound Call Centre, Recruitment Consultancy and Virtual Administration service providing core business support to organisations looking for quality outsourced business services.

    < $25/hr
    2 - 9
    Geelong, Australia
  • At Easy Leads we love doing the one thing that most people find the hardest – picking up the phone and talking to strangers. Not only do we enjoy what we do, we are great at it and get great results.

    < $25/hr
    10 - 49
    2013
    Sydney, Australia
  • We are a Sydney telemarketing agency started in 2009 with a vision to provide cost-effective, local telemarketing services without skimping on real quality or integrity We opened our doors with one telemarketing agent and have grown into a company that the market cried out for – a specialized Australian (owned and run) contact centre that ... read The Pipeline Marketing Group reviews & insights

    < $25/hr
    50 - 249
    2008
    Sydney, Australia
  • Many businesses struggle to generate a consistent number of good quality sales leads that will support the growth and business goals they are working towards. At Forrest Marketing Group we support your sales team to help your business generate leads, open sales conversations, set appointments and win customers. In the past year, we’ve uncovered sales ... read Forrest Marketing Group reviews & insights

    $100 - $149/hr
    50 - 249
    2006
    Sydney, Australia
  • CDM Direct are a leading Australian-owned customer experience management group with decades of experience in providing customer experience, acquisition and retention solutions to hundreds of Australian and international businesses. From SMEs through to large corporate and government clients, our contact centres in Melbourne, Sydney and Auckland service a range of clients including insurance companies, the ... read CDM Direct reviews & insights

    < $25/hr
    250 - 999
    1991
    Sydney, Australia
  • Using AI Tools

    • ClaudeClaude

    Nousu Collective is a Sydney-based B2B outbound SDR agency that builds sales pipeline for SaaS, fintech, AI, and professional services companies across Australia.We act as an outsourced SDR function — building targeted prospect lists, calling decision-makers, and running multi-touch outreach across phone, email, and LinkedIn to qualify leads and book qualified meetings into our clients' ... read Nousu reviews & insights

    $100 - $149/hr
    2 - 9
    2024
    Sydney, Australia

    Why Nousu?

    • Phone-first outbound, not email automation
    • Australian team, no offshore SDRs
    • 100 decision-maker dials per SDR per day
  • Lead Express is a lead marketing and lead strategy company - we generate leads on behalf of companies right across Australia, Asia and North America, in nearly every industry and consumer group. We are considered to be Australia's premier lead generation company, specialising in business to business and business to consumer markets. We introduce your ... read Lead Express reviews & insights

    $150 - $199/hr
    50 - 249
    Melbourne, Australia
  • Callbox Australia is a lead generation and appointment setting company that specializes in generating targeted and qualified business leads through multi-channel marketing methodology. Founded in 2004, Callbox has evolved into a specialist provider of Multi-Touch Multi-Channel Marketing solutions for businesses and organizations worldwide. Its core competencies include Lead Generation, Appointment Setting, Lead Nurturing, and Database ... read Callbox reviews & insights

    NA
    250 - 999
    2004
    Newcastle, Australia
  • At Book Meetings, we provide appointment setting services Melbourne to get you high-value clients ready to buy from you today.Setting up the right kind of appointments to generate leads for your business is a time-consuming and often complicated task. It requires the skill of industry experts, who can target sales calls to the right clients, ... read Book Meetings reviews & insights

    NA
    10 - 49
    2017
    Sydney, Australia
  • New Media Services Pty Ltd - Tailor-made Business Outsourcing Services. Driving Efficiencies and Growth For Your Business is Our #1 Priority.

    < $25/hr
    1,000 - 9,999
    2007
    Cranbourne, Australia
  • We are an ICT Solution and Service provider with offices in United Kingdom, USA, Australia and India. We are ISO 9001:2015 certified in Quality Management System, ISO 27001:2013 certified in Information Security Management System, ISO 14001:2015 in Environment Management System, ISO 22301:2012 in BCM Systems and PCI DSS accredited.We provide business process outsourcing, rules-based data ... read XanaduTec reviews & insights

    $25 - $49/hr
    10 - 49
    2013
    Sydney, Australia
  • Telemarketing Professionals is a leading marketing agency that has carved a niche for itself by offering superior unmatched and result-driven services. Founded in 2010, they are an Australian-owned company that have helped businesses and enterprises with growth success stories by supplying a stream of quality business leads and appointments. Telemarketing Professionals primarily deal with appointment ... read Telemarketing Professionals reviews & insights

    < $25/hr
    2 - 9
    2010
    Sydney, Australia
  • TBS Global is an Australian-owned Business Process Outsourcing company with operation centers in the Philippines and South Africa. Our solutions mitigate the cost and operational risks involved with in-house operations. Tactical Business Services started as a Australian outsourcing solution for financial services in 2004. We were somewhat early to enter the outsource market in Australia, ... read TBS Global reviews & insights

    < $25/hr
    50 - 249
    2006
    Sydney, Australia
  • GBSS is an Australian Owned BPO, headquartered in Sydney, Australia with its branch office in Manila, The Philippines. Established in 2010, GBSS has quickly grown to become a multi-office operation helping organizations of all sizes discover the many benefits of offshoring and outsourcing. Our scalable and adaptable model means that our Clients can grow and ... read Galilee Business Support Services - GBSS reviews & insights

    < $25/hr
    250 - 999
    2010
    Sydney, Australia
  • Whether you are an SME or a large business, once you have made to an 8 figure turn over, you are at a VERY HIGH RISK OF EXTINCTION if you don’t have a strategy for constant growth.With all the noise and competition in the industry, it’s challenging to sustain a profitable business let alone growing ... read Ethical Prospecting reviews & insights

    NA
    10 - 49
    Melbourne, Australia
  • One of the common goals of any business is to thrive achieving its goals. For this, each part of their processes should be given special attention so that they would run smoothly. With busy lifestyles businesses tend to focus more on what they are specialized at or their core functions, giving less attention to other ... read Voigue reviews & insights

    < $25/hr
    10 - 49
    2012
    Melbourne, Australia
  • MMTS Pty Ltd was founded in 1988 and has expanded from it's list broking roots to become an integrated Digital and offline marketing mail house and services organisation. Our company specialises in international and domestic mailing and telemarketing campaigns, along with state of the art digital and creative web and design services. Our aim is ... read MMTS Pty Ltd reviews & insights

    < $25/hr
    50 - 249
    1998
    Brisbane, Australia
  • UConneX Inc., operates as a Contact and Business Support Center. We are licensed and fully equipped with the latest technology and the sharpest business minds. Our contact center is located in Mandaue City, in the heart of Cebu, Philippines. UConneX has been positioned to work for a wide range of customers ranging from photographic entities ... read UconneX reviews & insights

    < $25/hr
    10 - 49
    2017
    Sydney, Australia
  • We are proud to be one of the top IT outsourcing companies Sydney. Virtual Team understands the difficulties that clients face during downtimes, data management issues, and cyber threats incidents. We provide highly-skilled and experienced IT professionals who work remotely in India, but are trained and supported with respect to Australian culture and services. Virtual ... read VirtualTeam reviews & insights

    NA
    10 - 49
    2017
    Sydney, Australia
  • Using AI Tools

    • ChatGPTChatGPT
    • ClaudeClaude
    • CursorCursor
    • GitHub CopilotGitHub Copilot
    • GrammarlyGrammarly
    • + 2 More

    Cloudesk Offshore Staffing is an Australian-registered offshore staffing company with back-office operations in Bangladesh, delivering up to 85% cost savings with high quality support. We work with startups, SMEs, and growing organisations looking to reduce hiring costs while gaining access to experienced professionals across a wide range of business functions.Our services include virtual assistants, executive ... read Cloudesk Offshore Staffing reviews & insights

    < $25/hr
    10 - 49
    2020
    Melbourne, Australia

    Why Cloudesk Offshore Staffing?

    • 3 Years Plus Average Team Retention
    • Australian Owned, Bangladesh Based
    • Reduce hiring costs by up to 85 percent
  • Impératif Call Centre Partners is a state-of-the-art Australian contact centre and direct marketing company specialising in outbound telemarketing services. We partner as a call centre with many varied businesses across numerous industries within Australia in order to increase revenue and ensure customer satisfaction via proven services such as outbound telemarketing, welcome to brand surveys, lead ... read Imperatif reviews & insights

    < $25/hr
    10 - 49
    2009
    Brisbane, Australia
  • Supporting Enterprises is a premier Australian owned and operated staffing and facility management company providing dedicated offshore staffing services. Headquartered in Perth, Western Australia with contact centers in the Philippines we specialize in providing Filipino staff of the highest standards and at the most highly competitive rates.

    $25 - $49/hr
    50 - 249
    2008
    Perth, Australia
  • Onehalf Offshore Business Solutions began a few years back by offering services to many transport operators. Everything from virtual assistants to accountants to receptionists & data entry personnel – these were the humble beginnings of the company. As time passed, we began to do many more and varied tasks – many of which included multi-faceted ... read Onehalf reviews & insights

    < $25/hr
    250 - 999
    2012
    St. Kilda East, Australia
  • In 2022, the war for talent has never been more critical to the success of organisations. Many organisations are struggling to attract the right local talent in a hyper competitive market, deal with soaring wage inflations and shifting travel and technology disruptions. For more than 5 years, the EnablesGroup have been helping our clients meet ... read EnablesGroup reviews & insights

    < $25/hr
    250 - 999
    2016
    Sydney, Australia
  • We are a leading B2B Lead Generation Services Outsourcing Company offering targeted Lead Generation Solutions globally especially in Australia, United Kingdom and the United States. Best outbound Call Center services Provider In Australia a complete range of Call Center Services. We offer turnkey solutions in Lead Generation Services and various outbound Call Centre Services.

    NA
    10 - 49
    0
    Melbourne, Australia
  • Outsourced HR Solution Corp is an Australian company that set up operations in the Philippines to provide skilled workers that live and work in the Philippines so Australian & New Zealand companies can increase profits. Shifting back-end-office functions to the Philippines provides savings of 40% to 65% on salaries compared to what you'd pay locally, ... read Outsourced HR Solution reviews & insights

    < $25/hr
    10 - 49
    2016
    Burleigh Heads, Australia

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Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

Loading map…

All states ranked by Value Score.

Every state in scope, ranked by Value Score.

StateFirmsAvg RateAvg RatingValue ScoreAction
AUNew South Wales81$36/hr584View firms
AUVictoria60$43/hr4.980View firms
AUSouth Australia9$27/hr-73View firms
AUQueensland32$47/hr-68View firms
AUAustralian Capital Territory6$46/hr-65View firms
AUWestern Australia14$70/hr-57View firms
AUTasmania1$75/hr-50View firms
AUNew South Wales
81 firms$36/hr5
Value Score84 / 100
AUVictoria
60 firms$43/hr4.9
Value Score80 / 100
AUSouth Australia
9 firms$27/hr
Value Score73 / 100
AUQueensland
32 firms$47/hr
Value Score68 / 100
AUAustralian Capital Territory
6 firms$46/hr
Value Score65 / 100
AUWestern Australia
14 firms$70/hr
Value Score57 / 100
AUTasmania
1 firms$75/hr
Value Score50 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

Found your target region?

Browse all firms in your chosen country - or let us hand-pick matches based on your project, budget, and time-zone preference.

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States with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
New South Wales · $0-24/hr

45 firms in this tier - more than any other state, averaging 5.0 ★. Top picks: Vserve Ebusiness Solutions, OBI Services LLC, Hugo.

Mid-tier leader
Victoria · $50-99/hr

6 firms in this tier - more than any other state. Top picks: Call Service, Social Garden, Lead Gen Guys.

Top tier leader
Victoria · $150+/hr

2 firms in this tier - more than any other state. Top picks: Lead Express, Websites Au.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all bpo services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

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