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Top BPO Companies in Japan

Best Business Process Outsourcing companies in Japan | BPO Firms in Japan

Teledirect
Exemplary Talent. Excellent Tools.

Teledirect provides multinational organisations with business process services to improve their customer service or to accelerate their sales. We operate state-of-the-art contact centres in Singapore, Hong Kong, Malaysia, Thailand, Philippines, China, Japan and Spain. We have a track record of success in the airline, luxury, insurance, banking and technology sectors. Recruiting right, training and developing, coaching and providing quality assurance are the pillars of our success. Great infrastructure and robust analytics also help our em... read more

$25 - $49/hr
250 - 999
1995
JapanTokyo, 
tele-net Coporation
Providing quality call center services

Since our founding in Japan in 1994, our business has grown around our contact center operations. We do more than just handle order-taking and inquiries on behalf of our clients, by providing better individual communication through our services and customer contact operations which support our clients and the relationships with their customers. Through our continued pursuit of reliable service quality, we take delight in helping our clients gain the trust of their customers, enhance their corporate value, and achieve better results. In addition... read more

$100 - $149/hr
250 - 999
1994
JapanTokyo, 
KDDI Evolva
BPO centered on Contact Center Services

The company name of KDDI Evolva represents “EVOLUTION”, which expresses the will to “grow and continue to evolve”, and “VALUE”, which aims to “provide high value-added services”. As a member of the KDDI Group, we hope to become a company trusted by society with a high corporate philosophy.

$100 - $149/hr
50 - 249
1996
JapanTokyo, 
transcosmos
Global Digital Transformation Partner

transcosmos launched its operations in 1966. Since then we have combined superior People with the latest Technology to enhance the competitive strength of our client companies by providing them with superior and valuable services. transcosmos currently offers Cost Reduction Services (e.g., contact center, back-office services for HR/Finance/Sales departments, order management and supply chain management, and system development and operation) and Sales Expansion Services (e.g., Big Data analysis, Internet advertising, website development and ope... read more

$300+/hr
10000+
1066
JapanTokyo, 
inSure

5. inSure

Data Center & Desk Side Global Support

01 / Skill & SLA 02 / 24/7 & Bilingual 5 & 90 200 We work on critical systems with our high technical skills. Our TAC remote services is within 5 minutes We have On-site FE that reaches all over Japan within 4 hours or even as fast as 90 minutes. We have over 200 staffs including bilingual members, working as Engineers, FE, Call Center Operator, and BPO through 24/7. 03 / Customer 140 Our group has permanently 140 user companies. We handle a few t... read more

$50 - $99/hr
50 - 249
2011
JapanTokyo, 
BELLSYSTEM24
Far beyond your expectations

As a forerunner in the CRM outsourcing business in Japan, Bellsystem24 has been leading the industry for more than 30 years and has consistently raised the standard of service performance. Now, Bellsystem24 is launching a brand new set of programs and leading the way to provide the best "customer experience" in the industry. We are excited to introduce our new business processes and latest technologies used by leading brands around the globe and to work with you to show how Bellsyem24, your true partner, can help leverage and improve ... read more

$100 - $149/hr
50 - 249
1982
JapanTokyo, 
inspiro

7. inspiro

Leader in global customer experience management

Inspiro is a pioneering leader in global customer experience management. We blend tech-savvy and a people-centric approach to deliver multi-lingual, omni-channel solutions that create awesome customer experiences. We have over 12,000 customer champions in 35 global strategic locations serving some of the world's best-known companies across various industries including media, telecommunications, travel and hospitality, financial services, utility, healthcare, retail, and e-commerce.

$150 - $199/hr
250 - 999
JapanTokyo, 
JMC

8. JMC

Japan Management Consulting Services

Provides to foreign companies in Japan Management Consulting Services such as market entry, strategy, business process re-engineering, operations improvement , Business Process Outsourcing and Support Services such as Accounting, Payroll, Cash Management, logistics and administrative process. Eric also provides representative director services for subsidiaries of foreign firms.

< $25/hr
2 - 9
2005
JapanTokyo, 
IMT Solutions
Fostering IT innovations

IMT Solutions is an IT service firm with offices in Singapore, Japan and Vietnam, serving clients globally. We are ISO 27001 certified and Microsoft Gold Partner. We partner with clients from early-stage to Fortune 500 companies across various industries and regions to resolve business-as-usual and complex technology challenges. Our clients engage us to provide complete Software Outsourcing, Mobile application development, Telecom R&D, Payment and Financial Services Technology application development, Software testing and IT consulting s... read more

$100 - $149/hr
50 - 249
2008
JapanTokyo, 
Verticurl
Customer Engagement and Consultation

Verticurl, a division of Ogilvy, was established in 2006 with the mission to be the world’s leading marketing technology services agency for multinational organizations to enable MarTech platforms, activate Customer Experience Technologies, implement Lead Management processes to accelerate revenue conversion and leverage marketing technology for operational excellence. Since then, the company has grown at a phenomenal rate with over 800 resources and presence in United States, Canada, Brazil, Australia, Singapore, UK, Japan, Korea, Tha... read more

$50 - $99/hr
250 - 999
2006
JapanTokyo, 
GoodFirms