Softude Infotech

Market Leaders in AI & Blockchain - 10 Years Ahead

4.9 16 Reviews
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Softude Infotech Pvt Ltd has completed an extensive rebranding effort in response to accelerated company growth and renewal of its corporate vision.

Incorporated in 2005, Softude is a global IT consulting and services company with expertise in crafting AI powered solutions and providing cybersecurity services. We are committed to creating innovative and interactive digital experiences that connect people to the brand. These solutions are used across 30+ countries and are engaging audiences in-venue, on the web, and on personal mobile devices. Our highly competent and trusted team of 397 members delivers digital brilliance that accelerates our client’s digital-first journey.

We are a CMMI Level 5 appraised, ISO 27001:2013, ISO 9001: 2015, and a Great Place To Work For Certified, Nasscom, and CRISIL Member company. We strongly believe in relationships beyond contracts with both our team and clients. This drives us to ensure that we take utmost care of our team members while challenging them to grow and our clients leverage our technological expertise to operate, scale and innovate within their business smoothly.

Appraisals and Certifications

  • CMMI Level 5
  • ISO 27001:2013
  • ISO 9001: 2015

Technology Partnerships

  • Microsoft Gold Partner
  • Kentico Gold Partner
  • Google Premier Partner
  • AWS Implementation Partner
  • Certified Power BI Professionals

Awards and Achievements

  • Best Software Development Company 2023 by MSME, Government of India
  • Madhya Pradesh Brand Leadership Award 2023 by World Brand Congress 30th Edition
  • Top Mobile App Development Companies in 2022 by ITFirms.com
  • Best Mobile App Developers in Charlotte in 2022 by Expertise.com
  • Top Software Development Companies 2022 in Houston by DesignRush

Certifications

ISO 9001:2015
ISO 27001
CMMI Level 5
< $25/hr
250 - 999
2005
Locations
United States
9494 Southwest Freeway Suite#105, Houston, Texas 77074
1 970 316 3846
India
Skye Corporate Park, 14th Floor, 105 A.B. Road, Opp. Shalimar Township, , Indore, Madhya Pradesh
+91-9303800613

Focus Areas

Service Focus

25%
25%
25%
15%
8%
2%
  • Mobile App Development
  • Web Development
  • Software Development
  • Big Data & BI
  • IoT Development

Client Focus

70%
20%
10%
  • Medium Business
  • Small Business
  • Large Business

Industry Focus

30%
20%
20%
20%
10%
  • Information Technology
  • Automotive
  • Healthcare & Medical

Softude Infotech Executive Interview

Mr. Ajay Bhoraskar
Mr. Ajay Bhoraskar
Chief Executive Officer
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Kindly Share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
GoodFirms has been instrumental in the growth journey of Softude. The firm has acted as a bridge between us and the clients looking for the best software product development company. It helped us in creating visibility and demand generation. The platform also helped us understand what our clients appreciate most about us and how has been their experience with us.

Besides this, GoodFirms also gave us a professional platform to share our work with global clients and get more inquiries.
Please introduce your company and give a brief about your role within the organization.
Softude, previously known as Systematix Infotech, has completed an extensive rebranding effort in response to accelerated company growth and renewal of our corporate vision.
Softude is a global IT consulting and services company with expertise in architecting digital transformation solutions and providing software product engineering services. We are committed to creating innovative and interactive digital experiences that connect people to the brand. These solutions that are used across 30+ countries are engaging audiences in-venue, on the web, and on personal mobile devices. Our highly competent and trusted team of 410+ members delivers digital brilliance that accelerates our client’s digital-first journey.
We are a CMMI Level 5 appraised, ISO 27001:2013, ISO 9001: 2015, and a Great Place To Work For Certified, Nasscom, and CRISIL Member company. We strongly believe in relationships beyond contracts with both our team and the clients. This drives us to ensure that we take the utmost care of our team members while challenging them to grow. Our clients leverage our technical products and services to operate, scale and innovate in their businesses smoothly.
We leverage a spectrum of disruptive technologies such as Low code, the Internet of Things, Robotic Process Automation, chat bots, AI/ML, Business intelligence, Data Science & Analytics alongside core technologies like Microsoft.net, Web and Mobile technologies, and Open Source to deliver remarkable and cyber secured digital solutions to our clients.
I am Ajay Bhoraskar, CEO of Softude. I am the founding member of the company and have seen it grow through all the challenges throughout its long journey. My role is to convert the company’s visions into reality by developing effective strategies, plans, and policies that align with our goals, both long and short-term.
I also ensure that our strategies are implemented exactly as planned. Ensuring that the company maintains both quality and professional standards in the market is also my responsibility. I work conjointly with some of our international and domestic clients to advise on their digital roadmap and ensure the successful implementation of digital solutions provided by us, to ensure the growth of their businesses.
What is the story behind starting this company?
We had a very humble beginning. Sunil Rawat who founded the company was a hardware supplier to the company where I was IT-Head. When he decided to venture into Software services, he proposed me to join him. We started as Systematix Infotech Pvt. Ltd in 2005 in a small office of 500 sq. Ft in Indore.

We were only a bunch of professionals from different domains and experiences then and just stepped into the software market. Despite having experience, things were challenging for us. There was a lack of professional support and capital investment at the start but we were determined, and open to learning, experimenting, and growing.
Our attention to detail, client-first approach, and team’s hard work helped Systematix grow from a small team of 6 professionals to 410+ professionals today, one location to multiple locations, and one office to 6 offices in just 17 years of time. We are the preferred and trusted development partner of many leading companies in India and overseas.
What is your company’s business model–in-house team or third-party vendors/ outsourcing?
I always believe that our own team can understand your culture and priorities therefore we majorly work on projects with our in-house team. Only in a couple of exceptional cases, do we engage third-party vendors/outsourcing.

Our in-house team comprises seasoned technical architects, project managers, business analysts, developers, quality analysts, data experts, and IT specialists. With our unique culture, values, flexible work hours, and belief in continuous learning, we are able to provide them with a happy professional environment and a fair chance to grow in their respective fields.
How does your company differentiate itself from the competition?
Our client-centric approach, attention to detail, ability to deliver accurate and
on-time pertinent solutions, and constant support to clients even post-deployment
 
of services make us unique. We not only believe in building a brand but also in building a strong professional relationship with our clients on the foundation of mutual respect.
A culture of CARE (commitment, agility, respect, and ethics) is seen in everything we do, right from serving the clients to working with our team. Besides this, we also ensure the complete digital security of our client’s businesses and provide innovative solutions to the problems they face.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We are mainly focused on Automotive, Healthcare, E-commerce, BFSI, and Hi-Tech industries.

And Yes, of course, we have repetitive clients because we generally are their software product and/or application development partner. Our relationship beyond contracts USP makes us their trusted partner and backbone who always support their growth. Once a client, forever a client. Some of them have been connected with us for more than 10 years and still counting. Almost 70% of our clients are repeated clients.
Please share some of the services that you offer which clients approach you the most?
Our technology services include Digital Transformation, Product Engineering, Enterprise web and mobility, Cyber Security, and DevOps Solutions and services. Clients approach us for both technology and business-related consulting and solutions to accelerate their growth.
Being digital transformation specialists, we serve them innovative solutions backed by new-age technologies. We work on the following technologies -Robotic Process Automation, Artificial Intelligence, Machine Learning, Data Science,
Low-Code development, the Internet of Things, etc. We are mostly approached for innovative and challenging projects in digital transformation.
Besides these, we have a flagship product called Cost It Right for automobile manufacturers and OEMs to control product cost, get real-time purchase price analysis, reduce the risk associated with cost automation, and gain material cost insights as per trends.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
Softude is really doing well, we are not saying that our customer base of 1500+ says so. We are happy that we are getting success in meeting our client’s expectations. On the customer satisfaction scale, we are getting 4 out of 5 ratings.

Furthermore, we conduct the CSAT survey twice a year and the NPS survey on a yearly basis so that we can continue to improve our processes, delivery periods, and quality.
As a company, we believe in continuous innovation and improvement. This is evident in the fact that just 2 years back, Softude was a CMMI Level 3 appraised company and now it is a CMMI Level 5 appraised in world-recognized ISACA’s Capability Maturity Model Integration. There are a few thousand companies only at this level.
What kind of support system do you offer to your clients for catering to their queries and issues?
As the very first step, we ensure 100% clarity between the client and us regarding the project contacts. We provide an escalation matrix in the contract with clearly defined SLAs for various queries and issues. Everything is system-driven including logging bugs/ issues in the project management and/or annual support services engagement so that the same can be addressed within the agreed SLA.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We offer several engagement models to our customers - fixed bid projects and/or time and material-based engagement. In fixed-bid projects, we follow pay-per milestones billing while in time and material-based engagement, we generate invoices every 15th day for the previous week.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
Though we do have basic budget norms in taking projects that are $10000, we can deviate and approve in certain situations like a client wanting to do the POC (proof of concept first), the project being innovative, and the client being prestigious. We have also worked on projects as low as $1500 considering some of the above business situations.
What is the price range (min and max) of the projects that you catered to in 2021?
Last year, we successfully delivered projects ranging from a minimum of $5000 to several thousand to several hundred thousand dollars in budget. As shared above, for us budget is not the only criterion for client/project selection.
Where do you see your company in the next 10 years?
In the next 10 years, a lot is going to be changed in the business and technology world. So, Softude is already taking every step in that direction to walk with the pace of the world and at the same time ensure that our workforce is ready to handle any challenges.
For that, we are focusing on expanding our team and seeking a thousand employees count with the right experience and skill set to be in the competition. We are specifically focusing on AI/ML, Cybersecurity, Low-code No Code, and being a salesforce implementation partner to lead the space.

Not just the team augmentation, our goal is to open multiple offices across the world with talent from worldwide. In the future, we see ourselves as a public-listed company.
I am confident that Softude has been achieving its goals so far and has the potential to be the world's most admired company in the technology services and solutions space.

Softude Infotech Clients & Portfolios

Key Clients

  • Volvo
  • Royal Enfield
  • Eicher Motors

VanMile
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VanMile
  • VanMile screenshot 1
  • VanMile screenshot 2
  • VanMile screenshot 3
  • VanMile screenshot 4
  • VanMile screenshot 5
  • VanMile screenshot 6
$10001 to $50000
26 weeks
Transportation & Logistics

Saved 500 plus man working hours in a year through transforming manual processes and eliminating human intervention

Summarize the Situation

Mike Wang CEO at Vanmile offers moving and delivery of items with qualified helpers and their trucks to customers. He along with one employee were managing all the coordination through phone calls:

  • Customer -  Purchased item(s) pickup and delivery location, calculating service cost, negotiating cost, follow up with customer for releasing payment post-delivery etc.
  • Helper – Multiple calls to know helpers’ availability based on customer requirement, booking helper’s slot for pickup, follow up with helper on pickup and delivery date, releasing payment post delivery

Impact on Business

Drivers, Helpers, movers & packaging service professionals across USA were not having any medium to connect with clients.

95% of Mike’s time goes in phone calls and coordination with customer and helper. This was becoming one of the key challenges because he was unable to think about expanding business. He cannot handle more work as more work requires more time in coordination and follow up.

He left with two options either add team and increase operational cost or transform working through technology innovation that ease his life.   

Resolution

Understanding the challenge and its impact on Mike’s business, Systematix worked on designing and developing native mobile app for iOS and Android devices. This application connects Vanmile, its customer and qualified helpers in such a way, where

  • Customer chooses exactly what type and level of service required - Out of Pickup & One Man, Truck & Two Men, Two Men, Freight Truck
  • Upload the picture of the item
  • Gets the service cost information
  • Book the service though mobile application
  • Helper gets notification based on criteria selected by customer
  • Helper confirms service request based on availability
  • Pickup item on schedule date
  • Payment settlement automatically once item delivered

Resolution’s Results

Mike’s biggest relief was to get enough time to explore the possibility of expanding business reach

  • Total phone call time reduced from 5 hours to max 15mins per day
  • Automatic payment settlement among Vanmile, its customer and helper post item delivery
  • No conversation for negotiating cost with customer
  • Vanmile now able to provide quote for the service without looking at the items to be moved
  • Alert notifications system to customer and helper on various occasions helps all the partied updated

Client Testimonial

Saving my lot of time is one of the key achievements of the project. I really liked the way Systematix worked on this application and made my working hours more productive and life easy. Together, we have developed many features like reward point for helper, clicking and uploading items pictures, auto price calculation, helper experience sharing and letting Vanmile know extra expenses made during transporting items, are some of the excitements of the app. I strongly recommend Systeamtix for their work.  I appreciate their objective of getting ROI to client from the work they do. I wish them good luck and keep on working with them.

Mike Wang

CEO at Vanmile

LLAMACUBA
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LLAMACUBA
  • LLAMACUBA screenshot 1
  • LLAMACUBA screenshot 2
  • LLAMACUBA screenshot 3
  • LLAMACUBA screenshot 4
  • LLAMACUBA screenshot 5
  • LLAMACUBA screenshot 6
$10001 to $50000
50 weeks
Telecommunication

LlamaCuba was struggling with their Mobile app. The relaunched new app, within just 30 working days witnessed higher user engagement, downloads and positive reviews

Summarizing Situation

Poor UI/UX, random application crashes, critical functional bugs were hampering the wide usage and popularity of Llamacuba application.

LLAMACUBA connects you with Family and Friends in Cuba, with superb quality and excellent competitive price in the market. The app allows users to call abroad using their mobile devices over Wi-Fi or mobile data. Pablo Bertuzzi, CTO at LlamaCuba was in a process to revamp their mobile application because of following challenges:

  • Poor user experience
  • Unappealing user interface
  • Application authenticity
  • Unexpected random crashes
  • Critical functional bugs

Impact on Business

LlamaCuba was unable to showcase the value of international calling at competitive rates, no call drop in low network connectivity, in the absence of well architected and easy mobile interface. Therefore, the major impacts were:

  • Delay in expansion plan
  • Dropping mobile app downloads
  • Higher uninstalls by existing users
  • Negative app reviews

Resolution

Pablo’s biggest concern was to re-launch this application mitigating all the challenges asap. His main criteria for selecting a vendor was, the one who can quickly rebuild this application and provide end-to-end services (Business analysis, Designing, Development and Quality Testing) and post launch support under one roof.  

Systematix took this task and redeveloped flawless application in just 30 working days. It was a native application development created for both iOS and Android devices. They were also looking to develop this new version in two languages English and Spanish.

Resolution’s Results

Pablo and LlamaCuba team could see following changes after the new app launch

  • Over 60000 downloads till date
  • Application rating changed from 1.5 stars to 3.5 stars
  • Application now up and running in 5 countries

Client Testimonial

We need to have a strong mobile app interface to make this application up and running for CUBA community around the globe. We were struggling with this and looking out for talented technology service provider who can support us in creating this native application for iOS and Android devices. The challenges were also hindering our expansion plan. We found Systematix proactive in every aspect of having proper communication, good project understanding, sharing proposal timely, quick and quality development meeting all deadline in 30 working days. It’s been a year now with Systematix where together we have added numerous features in the application and look forward to having long term meaningful relationship with them.

Pablo Bertuzzi

CTO at LlamaCuba

Softude Infotech Reviews

4.9 16 Reviews
  • All Services
  • Mobile App Development
  • Web Development
  • Software Development
  • E-commerce Development
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Melanie Schroder

Resolving current app issues and redeveloping existing apps. An professional, collaborative and highly skilled organisation

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Review Summary

We are a Suicide prevention organisation in Australia who develop and deliver training programs. They reached our to us as we had been trying to resolve significant app problems with 3 apps we had previously had developed. We had contacted numerous organisations to assist with no outcome. With a very reasonable quote and awareness of the urgency of our concerns, the issues were resolved within a very short timeframe.

What service was provided as part of the project?

App Designing (UI/UX)

What is it about the company that you appreciate the most?

Collaborative and easy to work with, cost effective and quick to respond

How proactive and focussed on our project next they were

Clear outline and project scope provided and willing to explain technical issues

What was it about the company that you didn't like which they should do better?

There is no feedback I can provide with regards to improvement, they were fantasic

Leonardo Contador

Our experience with Systematix Infotech was a pleasant one, overall.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000
Completed

Review Summary

The Systematix Infotech team are willing to work with you, to amend work throughout the project as necessary - for deliverables to be of the required standards.

What was the project name that you have worked with Softude Infotech?

Magento online store for spare parts.

What service was provided as part of the project?

Web Development

Describe your project in brief

The Systematix Infotech team worked with us to set up a Magento web store for a custom listing of available spare parts, which our company provides.

What is it about the company that you appreciate the most?

Works with the client to achieve desired results, including amendments along the way.

If you are organised and have good communication, Systematix Infotech are good value for money.

What was it about the company that you didn't like which they should do better?

Sometimes, it may take a little while longer than expected for amendments to be done.

Sometimes, there may be some communication barriers - in our case, it may be due to different geographical factors.

Ravleen Isher

The most reliable company we have ever worked with.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000

Review Summary

It is a wonderful working with Systematix team. The most reliable and experienced team I have worked with. They always take an extra step to deliver a quality product. We are working with them for more than one year and they feel like our own team now. Other than possessing great technical skills, their strength is transparency and honesty.

What service was provided as part of the project?

Mobile App Development, Web Development

What is it about the company that you appreciate the most?

Providing prompt solutions to all technical challenges, honesty, reliability and transparency.

Paul Fletcher

Ecommerce Development and t Support

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Review Summary

We engaged with the team at Systematix requiring urgent support in creating a Magento based ecommerce site for a large brand in New Zealand. They turned out to be an awesome team. Great management, project management, with unlimited skills in all areas of ecommerce design, developments and integration work. We were extremely satisfied with the level of service we received. A great project was delivered on time and within budget. I would highly recommend this company. Paul Fletcher. Digital Director at Brandinabox Ltd, New Zealand

What service was provided as part of the project?

E-commerce Development, Software Development

Rodger Swarth

iPad App

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

Review Summary

Systematix Infotech developed an iPad app to interface with one of our Windows-based hardware applications. The project involved UI design, serial data processing and network communications.
The company completed the project successfully in every way.
Communications from the team was precise. The milestones were clearly defined at the outset and each were delivered as expected. Whenever more time to complete a milestone was needed, the team was most courteous to inform me well in advance of the delivery date.

In several areas, the company provided meaningful and creative design ideas beyond the project scope. The ideas showed me that they made an effort to understand the full project.

They provided assistance getting the app approved by Apple and performed follow-up work as required.

What service was provided as part of the project?

Mobile App Development, App Designing (UI/UX)

What is it about the company that you appreciate the most?

Precise communications

Chad Faulkes

Server Performance Work and Web Development

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Review Summary

I contacted Systematix for a basic gig at first and then discovered there performance and dilligence to get the job correctly was superb so I've been working with them for over a year now and couldn't imagine having a better firm to outsource my technical needs to then these guys. Great and honest team members to work with!

What service was provided as part of the project?

App Designing (UI/UX)

Okechukwu Ogbunude

Very Professional Team

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Review Summary

I have been involved with the Systemix team on 2 products, with the second one currently in development. Very honest and highly efficient professionals.

What service was provided as part of the project?

App Designing (UI/UX)

Paul Siegel

Great work

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

Review Summary

Happy with planning, development, delivery and attention to customer. Solid company.

What service was provided as part of the project?

App Designing (UI/UX), Software Development

Rajan Vaz

Responsiveness and Prompt Delivery

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

Review Summary

Systematix folks from their leadership all the way to the dev teams are very attuned to the clients' needs and have so far delivered our projects on time and under budget. We are expecting this trend to continue as we ramp up the number and frequency of additional projects to them.

What service was provided as part of the project?

App Designing (UI/UX)

What is it about the company that you appreciate the most?

All around great team to work with. Knowledgeable and prompt. Reasonable Cost.

What was it about the company that you didn't like which they should do better?

Keep up the good work...

Sergio Glotzer

IT company highly recommended

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Review Summary

I have been working with Systematix Infotech for many years, in highly complex IT projects and always with the best results.

It is a totally recommendable company if you want a reliable company to finish your projects on time.

What service was provided as part of the project?

Software Development, Web Development

Marcus Leedham

Systematix Making Outsourcing More Personal

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

Review Summary

Delivering a personalized customer experience makes a huge difference for our company and this is something Systematix excels at.

Many times it can feel that the outsourcing companies you are dealing with forget about you the minute the transaction is over, Systematix breaks this mould and makes you feel you are their primary customer and treats you as such.

For any IT outsourcing, I have no hesitation in recommending them.

What service was provided as part of the project?

App Designing (UI/UX), Software Development

Grant Gouws

Service is Phenominal

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000

Review Summary

I have had Systematix Infotech assist me in many projects from custom building Magento, setting up CRM system as well as hosting and managing my domain. They are always on call no matter what time of the day it is and have never let me down. Thanks guys for your continued support!

What service was provided as part of the project?

Software Development

What is it about the company that you appreciate the most?

Fast reaction and turnover time on queries/qoutes and work

What was it about the company that you didn't like which they should do better?

not much to improve on

Mason DevereuxSmith

Programming Elite

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Review Summary

Second to none the best coding skills I've seen from a developing nation.

What service was provided as part of the project?

Mobile App Development

Stewart Krentzman

Excellent Development

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

Completed

Review Summary

Team is the best. Honest and professional. They know their coding.

What was the project name that you have worked with Softude Infotech?

Development

What service was provided as part of the project?

Web Development, App Designing (UI/UX), Web Designing (UI/UX)

Brian Albery

Quality Programmers and Great Service!

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Review Summary

We have been working with Systematix for several years now. We are VERY pleased with the quality of their programmers. Beyond that the programmers are great PEOPLE. By that I mean they are friendly and we've developed a very good relationship with them over the years.

What service was provided as part of the project?

Software Development