Top Telemarketing Companies in Miami

Researched by:Goodfirms Research TeamUpdated:September 20, 2026

Goodfirms has reviewed 9 Telemarketing Companies in Miami as of September 2026. The top-ranked firm is Repbase (0.0 stars, 0 verified reviews, < $25/hr, founded 2014, Miami). Across the category, the median hourly rate is $25, median client rating is 4.5, and 35% of firms employ 50+ members. Explore the vetted Telemarketing Companies in Miami below, compare their strengths, and connect with the provider best suited to your requirements.

Due to accelerated globalization, businesses have witnessed a significant spike in the competition, making it essential to expand the customer reach to increase the market share. However, enterprises face many challenges when they set out to find the best telemarketing companies in Miami.

The biggest challenge is to find reliable data that will help them to find a suitable business match. They need to understand their requirements and match them with a firms' capabilities to ensure that they are the right fit for them. Such a critical decision can only be based on reliable data. With numerous active telemarketing agencies in Miami, it becomes even more challenging for a business to form a reliable judgment.

You need a credible source of information to help you each step of the way in your selection journey. Goodfirms has prepared such a directory for you that provides the most accurate data on telemarketing services in Miami. This list of top-performing firms is accompanied by verified information, including in-depth analysis of their capabilities, research scores, and critical client reviews to help your selection. Examine this exhaustive list of telemarketing service companies in Miami to find the one that matches your business standards.

Goodfirms has verified 9 Telemarketing Companies in Miami - part of 1,090+ Telemarketing Companies, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Telemarketing Services in Miami | Top Telemarketing Agencies in Miami

Find a Telemarketing Companies Company Near you
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Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Repbase was founded to bridge a market gap by providing small to medium-sized businesses with reliable backend office support. Many companies don’t require full-time staff for tasks like managing emails, handling calls, generating reports, and other daily operations. Hiring in-house means added costs for salaries, benefits, and equipment like computers and office furniture. That’s where ... read Repbase reviews & insights

    < $25/hr
    10 - 49
    2014
    Miami, United States
  • We offer comprehensive services including market research, customer development, outbound and inbound outsourcing, and sales calls. Our multilingual team handles tasks from general customer service and technical support to supervisory and QA tasks, ensuring top-quality performance. Advantages: Scalability: Adapt to changing needs with ease. Flexibility: ... read MIXBS Inc reviews & insights

    < $25/hr
    1,000 - 9,999
    2019
    Miami, United States
    Excellent quality and reasonable price - Anonymous
  • Jehan had a background with outsourcing for Fortune 500 Companies when he worked for Deloitte Consulting, we already had a leg up when looking for outsourced employees. We tested many different providers and settled on one that was able to give us customization options.

    < $25/hr
    2 - 9
    Miami, United States
  • Endicott Comm Inc was established in October of 2007. Our team is committed to the Answering Service and Contact Center industry and delivering what we promise. The purchase of smaller answering services comprises the company that Endicott has become. Client referrals as a result of ... read Endicott Call Centers reviews & insights

    $100 - $149/hr
    50 - 249
    2007
    Miami, United States
    The quality of their employees answering the phones was poor. - Steve Ferringer
  • Contax360 BPO Solutions is an onshore and nearshore Business Process Outsourcing Center, with an office in Florida, and one of the largest privately owned and managed centers in Jamaica. We pride ourselves on being innovators, and partnering with our clients to deliver exceptional solutions and create value. We integrate our highly talented workforce with best-in-class ... read Contax 360 reviews & insights

    NA
    250 - 999
    2007
    Miami, United States
  • SkyCom offers a wide variety of services including BPO, seat leasing, and a hybrid program which makes SkyCom unique in the industry. We have offices located in Central America: El Salvador and Guatemala, so we are an excellent near shore solution for any company! With direct flights from various cities in the United States, outsourced ... read SkyCom reviews & insights

    < $25/hr
    1,000 - 9,999
    2004
    Miami, United States
  • At Pro On Duty, we believe that great customer service starts with real human connection. We provide bilingual (English/Spanish) agents, integrated technology, and tailored support solutions to help businesses of all sizes deliver consistent, high-quality customer experiences. Whether you need inbound support, outbound sales, appointment scheduling, or full campaign management, our team becomes an extension ... read Pro On Duty reviews & insights

    < $25/hr
    10 - 49
    2023
    Miami, United States
  • Using AI Tools

    • CanvaCanva

    We bridge enterprise-level BPO capabilities with the flexibility modern businesses demand — world-class bilingual talent + data-driven operations, delivering outcomes that move the needle.Prime Contact Group was founded in 2025 with a clear purpose: bridge the gap between enterprise-level BPO capabilities and the flexibility modern businesses demand.We built an operation that combines the talent and ... read Prime Contact Group reviews & insights

    < $25/hr
    10 - 49
    2025
    Miami, United States

    Why Prime Contact Group?

    • Precision from day one
    • Speed to Deployment
    • Direct Leadership Access
  • Using AI Tools

    • LovableLovable

    Testing Company is a quality-focused technology partner dedicated to delivering reliable software testing and quality assurance solutions for businesses worldwide. We help companies enhance the performance, security, and usability of their digital products through comprehensive manual and automated testing services.Our experienced team specializes in web, mobile, and software application testing, ensuring every product meets the ... read The Test13 reviews & insights

    $100 - $149/hr
    250 - 999
    1999
    Miami, United States

    Why The Test13?

    • abc
    • xyz
    • 123

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1 cities with the best Value Score for hiring.

Ranked by a composite blending firm count (supply), average rating (quality), and average hourly rate (cost). Affordability is weighted highest (50%), so this surfaces genuinely affordable destinations - not just the biggest markets.

Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

Loading map…

All cities ranked by Value Score.

Every city in scope, ranked by Value Score.

CityFirmsAvg RateAvg RatingValue ScoreAction
USMiami52$51/hr4.570View firms
USMiami
52 firms$51/hr4.5
Value Score70 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

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Cities with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Miami · $0-24/hr

16 firms in this tier - more than any other city, averaging 5.0 ★. Top picks: Solved Puzzle, MIXBS Inc, AnswerHero.

Mid-tier leader
Miami · $50-99/hr

3 firms in this tier - more than any other city. Top picks: Medusind, Responsive Call Center, Signius Communications.

Top tier leader
Miami · $150+/hr

1 firms in this tier - more than any other city. Top picks: Upcision.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all bpo services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

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