Best Remote Support Software

Remote support software helps IT, professionals, to provide technical support from a remote location to the customers and internal staff members using features like screen sharing, training tools, text/video chat, etc. With the help of these remote support platforms, you can perform software maintenance tasks, provide training & assistance, debug, or solve any type of technical query easily from anywhere. As there are so many remote support systems available in the market, finding one remote support solution that suits your business can be a difficult task. To ease your job, here we have listed the latest remote support tools with detailed information about their features, deployment, price, and user reviews, which you can consider while selecting the best one compatible with your requirements.

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Rankings updated: Dec 31, 2025
49 Software

List of Best Remote Support Software with Reviews.

  • DeskRoll Remote Desktop is a tool for support technicians, administrators and helpdesks. It works in any modern browser, and on mobile devices including Apple and Android gadgets. Help your client remotely by ... read more about DeskRoll

    Entry Level Price
    $12.95 Per Month
    Free Trial
    7 Days
    Pricing Type
    Flat Rate
    33% in Remote Support Software

    Features

    • Data Sharing
    • Real-Time Chat
    • Remote Access/Control
    • Screen Sharing
    • Security

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages

    Pricing Type
    • Flat Rate
    Free Version
    • No
    Free Trial
    • 7 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Available Packages
    Standard
    $12.95 Per Month
  • ISL Light is a web-based remote desktop solution that lets you access and controls any Windows, Mac, or Linux computer in seconds from any computer or mobile device or to provide ad ... read more about ISL Light

    Entry Level Price
    $145 Per Year
    Free Trial
    15 Days
    Pricing Type
    Flat Rate
    25% in Remote Support Software

    Features

    • Audio/Video Calls
    • Client Management
    • Customization
    • Data Sharing
    • Diagnostic tools
    • Real-Time Chat
    • Remote Access/Control
    • Remote Printing
    • Security
    • Session Recording

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • On Premises
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Case Studies

    Packages

    Pricing Type
    • Flat Rate
    Free Version
    • No
    Free Trial
    • 15 Days Trial
    Payment Frequency
    • Annual Subscription
    • One-Time Payment
    Available Packages
    Standard
    $145 Per Year
  • You want to improve user onboarding but your developers are busy. Your conversion rate suffers. Userflow lets your whole team build customized in-app tours, surveys and checklists, without code. Convert more customers ... read more about Userflow

    Entry Level Price
    $200 Per Year
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    33% in Remote Support Software

    Features

    • Collaboration

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides
    • Case Studies

    Packages

    Pricing Type
    • Flat Rate
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Available Packages
    Standard
    $200 Per Year
  • JumpCloud modernizes the directory with a cloud platform that unifies device and identity management across all types of IT resources — on-premises, in the cloud, and for Windows, Mac, and Linux. The ... read more about JumpCloud

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    25% in Remote Support Software

    Features

    • Client Management
    • Collaboration
    • Customization
    • Data Sharing
    • Real-Time Chat
    • Remote Access/Control
    • Security

    Key Details

    Industries
    • Information-technology-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Phone
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Webinars

    Packages

    Pricing Type
    • Free
    Preferred Currency
    • USD ($)
    Payment Frequency
    • Monthly Payment
    • Quote Based
  • What is Support.cc? Support.cc is an all-in-one helpdesk system that can assist you in developing a reputation for providing exceptional customer support and resolving issues quickly and efficiently. In addition to this, ... read more about Support.cc

    Entry Level Price
    $14.99 Per Month
    Free Trial
    14 Days
    Pricing Type
    Per User
    30% in Remote Support Software

    Features

    • Client Management
    • Collaboration
    • Customization
    • Real-Time Chat

    Key Details

    Industries
    • Human-resources
    • Marketing-advertising
    • Market-research
    • Real-estate
    • Staffing-recruiting
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Chat
    • Phone
    • Weekdays
    Training
    • Webinar
    Knowledge Base
    • Blog

    Packages

    Pricing Type
    • Per User
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Available Packages
    All-in-One Price
    $14.99 Per Month

    Integration

    Integrated With
    • Gmail
    • SendGrid
    • Amazon SES
    • Brevo
  • At GoTo, we're making IT easy, anywhere, with remote management and support, and business communication software, unified with one admin solution. We help you get things done simply and securely, so work ... read more about GoTo Resolve

    Entry Level Price
    $23 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    20% in Remote Support Software

    Features

    • Collaboration
    • Customization
    • Diagnostic tools
    • Real-Time Chat
    • Remote Access/Control
    • Remote Printing
    • Screen Sharing
    • Security
    • Session Recording

    Key Details

    Industries
    • Information-technology-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Chat
    • 24x7 Support
    Knowledge Base
    • Help Guide
    • Video
    • Blog

    Packages

    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Available Packages
    Standard
    $23 Per Month
  • Go beyond solving incidents and proactively eliminate them without impacting the end user. EV's Reach process automation technology and remote support access solutions will enable support agents to have a comprehensive and ... read more about EV Reach

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Remote Support Software

    Features

    • Collaboration
    • Customization
    • Data Sharing
    • Diagnostic tools
    • Real-Time Chat
    • Remote Access/Control
    • Remote Printing
    • Screen Sharing
    • Security
    • Session Recording

    Key Details

    Industries
    • Information-technology-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    Support
    • Email
    • 24x7 Support
    Knowledge Base
    • Help Guide
    • Video
    • Blog

    Packages

    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
  • Control your desktop software and machine with your mobile device. Control your desktop by executing several actions with one press on a button. Create an unlimited amount of pages! Customize the buttons ... read more about Touch Portal

    Entry Level Price
    $1.09 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    33% in Remote Support Software

    Features

    • Customization
    • Data Sharing
    • Diagnostic tools
    • Remote Access/Control
    • Remote Printing

    Key Details

    Industries
    • Computer-software
    • Industrial-automation
    • Information-technology-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Email
    • 24x7 Support
    Knowledge Base
    • Help Guide
    • Video
    • Blog

    Packages

    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Available Packages
    Standard
    $1.09 Per Month
  • All remote support sessions are passed through a single private server (a part of your corporate infrastructure). To start sharing a mobile device screen, a user just tells the session PIN code ... read more about Headwind Remote

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in Remote Support Software

    Features

    • Client Management
    • Collaboration
    • Customization
    • Data Sharing
    • Real-Time Chat
    • Remote Access/Control
    • Screen Sharing
    • Security

    Key Details

    Industries
    • Computer-network-security
    • Information-technology-services
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • Android
    Support
    • Email
    • 24x7 Support
    Knowledge Base
    • Help Guide

    Packages

  • DWService enables remote access to systems with just a standard web browser. Suppose you are anywhere in the world with the need to use your home computer. You can start the web ... read more about DWService

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    50% in Remote Support Software

    Features

    • Customization
    • Data Sharing
    • Remote Access/Control
    • Screen Sharing
    • Security

    Key Details

    Industries
    • Computer-network-security
    • Information-technology-services
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • 24x7 Support
    Knowledge Base
    • Help Guide
    • Video
    • Blog

    Packages

    Pricing Type
    • Free
    Preferred Currency
    • USD ($)
  • HopToDesk started with a need for high security, easy to use, cross-platform remote control software for individuals and businesses alike. Founded in 2022, we have been working to understand and meet the ... read more about HopToDesk

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    50% in Remote Support Software

    Features

    • Collaboration
    • Customization
    • Data Sharing
    • Real-Time Chat
    • Remote Access/Control
    • Screen Sharing
    • Security

    Key Details

    Industries
    • Computer-network-security
    • Information-technology-services
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • On Premises
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • 24x7 Support
    Knowledge Base
    • Help Guide
    • Blog

    Packages

    Pricing Type
    • Free
  • For micro, small and medium-sized companies that need to manage customer relationships from end to end, LoveCRM is the perfect solution that replaces several software programs in your company and automates customer ... read more about LoveCRM

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    25% in Remote Support Software

    Features

    • Client Management
    • Collaboration
    • Customization
    • Diagnostic tools
    • Real-Time Chat
    • Remote Access/Control
    • Remote Printing

    Key Details

    Industries
    • Consumer-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Mac
    • Linux
    Support
    • Email
    • 24x7 Support
    Knowledge Base
    • Help Guide

    Packages

    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
  • SalesCloser AI is an advanced AI-powered sales tool designed to streamline and enhance the sales process. It enables businesses to create AI agents that handle various sales tasks, such as phone and ... read more about SalesCloser AI

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Remote Support Software

    Features

    • Audio/Video Calls
    • Client Management
    • Collaboration
    • Customization
    • Real-Time Chat
    • Screen Sharing
    • Session Recording

    Key Details

    Industries
    • Education-management
    • Financial-services
    • Health-wellness-fitness
    • Real-estate
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guide
    • Video
    • Blog

    Packages

    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
  • Maintastic is a Germany-based company developing innovative software for maintenance and service. Its AI-driven Computerized Maintenance Management System (CMMS) is built for collaborative asset care. Designed for mobile teams, Maintastic transforms how ... read more about Maintastic

    Entry Level Price
    Contact vendor
    Free Trial
    14 Days
    Pricing Type
    Per User
    30% in Remote Support Software

    Features

    • Audio/Video Calls
    • Collaboration
    • Customization
    • Data Sharing
    • Real-Time Chat
    • Screen Sharing
    • Session Recording

    Key Details

    Industries
    • Automotive
    • Biotechnology
    • Chemicals
    • Construction
    • Logistics-supply-chain
    • Machinery
    • Mechanical-or-industrial-engineering
    • Mining-metals
    • Oil-energy
    • Pharmaceuticals
    • Plastics
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • On Premises
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • Chat
    • Phone
    • Weekdays
    Training
    • Webinar
    • In-person
    • Documentation
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Podcast

    Packages

    Pricing Type
    • Per User
    Preferred Currency
    • EUR (€)
    Free Version
    • Yes
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Annual Subscription

    Integration

    Integrated With
    • Salesforce Service Cloud
    • SAP Enterprise Asset Management
    • SAP Service Cloud

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