Best Remote Support Software
Remote support software helps IT, professionals, to provide technical support from a remote location to the customers and internal staff members using features like screen sharing, training tools, text/video chat, etc. With the help of these remote support platforms, you can perform software maintenance tasks, provide training & assistance, debug, or solve any type of technical query easily from anywhere. As there are so many remote support systems available in the market, finding one remote support solution that suits your business can be a difficult task. To ease your job, here we have listed the latest remote support tools with detailed information about their features, deployment, price, and user reviews, which you can consider while selecting the best one compatible with your requirements.
List of Best Remote Support Software with Reviews.
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DeskRoll Remote Desktop is a tool for support technicians, administrators and helpdesks. It works in any modern browser, and on mobile devices including Apple and Android gadgets. Help your client remotely by ... read more about DeskRoll
Entry Level Price$12.95 Per MonthFree Trial7 DaysPricing TypeFlat Rate33% in Remote Support SoftwareFeatures
- Data Sharing
- Real-Time Chat
- Remote Access/Control
- Screen Sharing
- Security
Key Details
Licensing & Deployment
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Cloud Hosted
-
Web-based
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iPhone/iPad
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Android
-
Windows
-
Mac
-
Linux
Support
- Chat
- Phone
Knowledge Base
-
Help Guides
-
Video Guides
Packages
Pricing Type
-
Flat Rate
Free Version
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No
Free Trial
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7 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Standard$12.95 Per Month -
ISL Light is a web-based remote desktop solution that lets you access and controls any Windows, Mac, or Linux computer in seconds from any computer or mobile device or to provide ad ... read more about ISL Light
Entry Level Price$145 Per YearFree Trial15 DaysPricing TypeFlat Rate25% in Remote Support SoftwareFeatures
- Audio/Video Calls
- Client Management
- Customization
- Data Sharing
- Diagnostic tools
- Real-Time Chat
- Remote Access/Control
- Remote Printing
- Security
- Session Recording
Key Details
Licensing & Deployment
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Cloud Hosted
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On Premises
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Web-based
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iPhone/iPad
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Android
-
Windows
-
Mac
-
Linux
Support
- Chat
- Phone
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
Case Studies
Packages
Pricing Type
-
Flat Rate
Free Version
-
No
Free Trial
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15 Days Trial
Payment Frequency
-
Annual Subscription
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One-Time Payment
Available Packages
Standard$145 Per Year -
You want to improve user onboarding but your developers are busy. Your conversion rate suffers. Userflow lets your whole team build customized in-app tours, surveys and checklists, without code. Convert more customers ... read more about Userflow
Entry Level Price$200 Per YearFree Trial14 DaysPricing TypeFlat Rate33% in Remote Support SoftwareFeatures
- Collaboration
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
Support
- Chat
Knowledge Base
-
Help Guides
-
Video Guides
-
Case Studies
Packages
Pricing Type
-
Flat Rate
Free Version
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No
Free Trial
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14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Standard$200 Per Year -
JumpCloud modernizes the directory with a cloud platform that unifies device and identity management across all types of IT resources — on-premises, in the cloud, and for Windows, Mac, and Linux. The ... read more about JumpCloud
Entry Level PriceFree versionFree TrialAvailablePricing TypeFree25% in Remote Support SoftwareFeatures
- Client Management
- Collaboration
- Customization
- Data Sharing
- Real-Time Chat
- Remote Access/Control
- Security
Key Details
Industries
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Information-technology-services
Licensing & Deployment
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Proprietary
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Cloud Hosted
-
Web-based
Support
- Email
- Phone
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24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Webinars
Packages
Pricing Type
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Free
Preferred Currency
-
USD ($)
Payment Frequency
-
Monthly Payment
-
Quote Based
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What is Support.cc? Support.cc is an all-in-one helpdesk system that can assist you in developing a reputation for providing exceptional customer support and resolving issues quickly and efficiently. In addition to this, ... read more about Support.cc
Entry Level Price$14.99 Per MonthFree Trial14 DaysPricing TypePer User30% in Remote Support SoftwareFeatures
- Client Management
- Collaboration
- Customization
- Real-Time Chat
Key Details
Industries
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Human-resources
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Marketing-advertising
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Market-research
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Real-estate
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Staffing-recruiting
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
Support
- Email
- Chat
- Phone
-
Weekdays
Training
-
Webinar
Knowledge Base
-
Blog
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
All-in-One Price$14.99 Per MonthIntegration
Integrated With
- Gmail
- SendGrid
- Amazon SES
- Brevo
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At GoTo, we're making IT easy, anywhere, with remote management and support, and business communication software, unified with one admin solution. We help you get things done simply and securely, so work ... read more about GoTo Resolve
Entry Level Price$23 Per MonthFree Trial14 DaysPricing TypeFlat Rate20% in Remote Support SoftwareFeatures
- Collaboration
- Customization
- Diagnostic tools
- Real-Time Chat
- Remote Access/Control
- Remote Printing
- Screen Sharing
- Security
- Session Recording
Key Details
Industries
-
Information-technology-services
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
-
24x7 Support
Knowledge Base
-
Help Guide
-
Video
-
Blog
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
Yes
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Standard$23 Per Month -
Go beyond solving incidents and proactively eliminate them without impacting the end user. EV's Reach process automation technology and remote support access solutions will enable support agents to have a comprehensive and ... read more about EV Reach
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Remote Support SoftwareFeatures
- Collaboration
- Customization
- Data Sharing
- Diagnostic tools
- Real-Time Chat
- Remote Access/Control
- Remote Printing
- Screen Sharing
- Security
- Session Recording
Key Details
Industries
-
Information-technology-services
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Windows
Support
- Email
-
24x7 Support
Knowledge Base
-
Help Guide
-
Video
-
Blog
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
Control your desktop software and machine with your mobile device. Control your desktop by executing several actions with one press on a button. Create an unlimited amount of pages! Customize the buttons ... read more about Touch Portal
Entry Level Price$1.09 Per MonthFree TrialN/APricing TypeFlat Rate33% in Remote Support SoftwareFeatures
- Customization
- Data Sharing
- Diagnostic tools
- Remote Access/Control
- Remote Printing
Key Details
Industries
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Computer-software
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Industrial-automation
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Information-technology-services
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
Support
- Email
-
24x7 Support
Knowledge Base
-
Help Guide
-
Video
-
Blog
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
Available Packages
Standard$1.09 Per Month -
All remote support sessions are passed through a single private server (a part of your corporate infrastructure). To start sharing a mobile device screen, a user just tells the session PIN code ... read more about Headwind Remote
Entry Level PriceFree versionFree TrialAvailablePricing TypeFree100% in Remote Support SoftwareFeatures
- Client Management
- Collaboration
- Customization
- Data Sharing
- Real-Time Chat
- Remote Access/Control
- Screen Sharing
- Security
Key Details
Industries
-
Computer-network-security
-
Information-technology-services
Licensing & Deployment
-
Open Source
-
Cloud Hosted
-
Web-based
-
Android
Support
- Email
-
24x7 Support
Knowledge Base
-
Help Guide
Packages
Pricing Type
-
Free
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DWService enables remote access to systems with just a standard web browser. Suppose you are anywhere in the world with the need to use your home computer. You can start the web ... read more about DWService
Entry Level PriceFree versionFree TrialAvailablePricing TypeFree50% in Remote Support SoftwareFeatures
- Customization
- Data Sharing
- Remote Access/Control
- Screen Sharing
- Security
Key Details
Industries
-
Computer-network-security
-
Information-technology-services
Licensing & Deployment
-
Open Source
-
Cloud Hosted
-
Web-based
-
Windows
-
Mac
-
Linux
Support
- Email
-
24x7 Support
Knowledge Base
-
Help Guide
-
Video
-
Blog
Packages
Pricing Type
-
Free
Preferred Currency
-
USD ($)
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HopToDesk started with a need for high security, easy to use, cross-platform remote control software for individuals and businesses alike. Founded in 2022, we have been working to understand and meet the ... read more about HopToDesk
Entry Level PriceFree versionFree TrialAvailablePricing TypeFree50% in Remote Support SoftwareFeatures
- Collaboration
- Customization
- Data Sharing
- Real-Time Chat
- Remote Access/Control
- Screen Sharing
- Security
Key Details
Industries
-
Computer-network-security
-
Information-technology-services
Licensing & Deployment
-
Open Source
-
Cloud Hosted
-
On Premises
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Email
-
24x7 Support
Knowledge Base
-
Help Guide
-
Blog
Packages
Pricing Type
-
Free
-
For micro, small and medium-sized companies that need to manage customer relationships from end to end, LoveCRM is the perfect solution that replaces several software programs in your company and automates customer ... read more about LoveCRM
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor25% in Remote Support SoftwareFeatures
- Client Management
- Collaboration
- Customization
- Diagnostic tools
- Real-Time Chat
- Remote Access/Control
- Remote Printing
Key Details
Industries
-
Consumer-services
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Mac
-
Linux
Support
- Email
-
24x7 Support
Knowledge Base
-
Help Guide
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
SalesCloser AI is an advanced AI-powered sales tool designed to streamline and enhance the sales process. It enables businesses to create AI agents that handle various sales tasks, such as phone and ... read more about SalesCloser AI
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Remote Support SoftwareFeatures
- Audio/Video Calls
- Client Management
- Collaboration
- Customization
- Real-Time Chat
- Screen Sharing
- Session Recording
Key Details
Industries
-
Education-management
-
Financial-services
-
Health-wellness-fitness
-
Real-estate
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Windows
-
Mac
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guide
-
Video
-
Blog
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
Yes
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Maintastic is a Germany-based company developing innovative software for maintenance and service. Its AI-driven Computerized Maintenance Management System (CMMS) is built for collaborative asset care. Designed for mobile teams, Maintastic transforms how ... read more about Maintastic
Entry Level PriceContact vendorFree Trial14 DaysPricing TypePer User30% in Remote Support SoftwareFeatures
- Audio/Video Calls
- Collaboration
- Customization
- Data Sharing
- Real-Time Chat
- Screen Sharing
- Session Recording
Key Details
Industries
-
Automotive
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Biotechnology
-
Chemicals
-
Construction
-
Logistics-supply-chain
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Machinery
-
Mechanical-or-industrial-engineering
-
Mining-metals
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Oil-energy
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Pharmaceuticals
-
Plastics
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
On Premises
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Email
- Chat
- Phone
-
Weekdays
Training
-
Webinar
-
In-person
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Podcast
Packages
Pricing Type
-
Per User
Preferred Currency
-
EUR (€)
Free Version
-
Yes
Free Trial
-
14 Days Trial
Payment Frequency
-
Annual Subscription
Integration
Integrated With
- Salesforce Service Cloud
- SAP Enterprise Asset Management
- SAP Service Cloud
- 1
- 2
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