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Best Reservation Software and Online Booking Systems 2025

Are you looking for reservation software or an online booking system? GoodFirms prepares a list of the best reservation software that can be employed for any kind of business. The intuitive framework of the online reservation software helps to adopt the needs of markets, and customers, of any verticle and any size. These user-friendly tools offer a range of features such as online reservations, advanced scheduling, booking management, calendar management, mobile access, payment processing, reporting & analytics, reservation channels, service & support. The research team at GoodFirms curated details related to these features and assessed each of the software for service-seekers. With the help of client reviews, you can select the best out of this reservation system software (Free & Paid):

Rankings updated: Jul 10, 2025
170 Software

List of the Best Reservation System Software (Free & Paid) with Reviews

  • GuestDiary

    A simple checkout process is important for maintaining high conversion rates. Increase your visitor conversion with our optimised booking engine.We have many years of experience and have processed many hundreds of thousands ... read more about GuestDiary

    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Pricing Type
    Contact Vendor
    100% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Calendar Management
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Chat
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Blogs
    • On-Site Training

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Monthly Payment
    • Quote Based
    Vendor pricing page
    Visit website

  • AlleyTrak

    AlleyTrak is the complete lane reservation system designed specifically for bowling alleys. The toolkit allows for a hand-off approach to managing reservations and payments for your bowling alley. Save time by allowing ... read more about AlleyTrak

    Entry Level Price
    $49 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    100% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Calendar Management
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Leisure-travel
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • iPhone/iPad
    • Android
    • Windows
    Support
    • Chat
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Quote Based
    Vendor pricing page Try Software Demo Get Free Trial
    Available Packages
    Standard
    $49 Per Month
    Premium
    $59 Per Month
    Visit website

  • Amenitiz

    It started in the Swiss Alps. Over a decade ago, our co-founder and CEO Alex and his family bought a small hotel. Before opening, they wanted to modernize the back-of-house operations to ... read more about Amenitiz

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Calendar Management
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • iPhone/iPad
    • Android
    • Windows
    Support
    • Chat
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Blogs
    • Whitepapers

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • EUR (€)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Anytime Booking

    Anytime Booking is a clever online booking, reservation and management system for campsites, glamping sites, holiday parks and self-catering holiday rentals.The best supported campsite and holiday rental online booking and management software. ... read more about Anytime Booking

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Calendar Management
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    • Leisure-travel
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • iPhone/iPad
    • Android
    • Windows
    Support
    • Chat
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Case Studies

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Arctic Reservations

    Arctic Reservations is a cloud-based application for managing out door adventure reservations, including tools for customer relations, marketing invoicing and accepting online reservations & payments.Arctic Reservations is a total reservation and customer ... read more about Arctic Reservations

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Reservation Software

    Features
    • Booking Management
    • Calendar Management
    • Notifications/Reminders
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Blogs
    • Whitepapers

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Atlantis

    Peleg Software Applications develops software solutions for tour operators since 1983. After it acquired many years of experience it became specialized in giving innovative and advanced options to travel agencies - wholesales ... read more about Atlantis

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Reservation Software

    Features
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Windows
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Avancee Booking Solution

    We are using the PMS and membership management from Avancee for the past one year. They are the only true SaaS based provider to have membership based solution. Their interface is simple ... read more about Avancee Booking Solution

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Reservation Software

    Features
    • Calendar Management
    • Online Reservations
    • Loyalty Program
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • iPhone/iPad
    • Android
    • Windows
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Case Studies

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Bookem

    Designed for the outdoor recreation industry, Book'em! is flexible enough to be the software system of choice for any business that needs to manage events and reservations. For Macintosh and Windows.Besides handling ... read more about Bookem

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Calendar Management
    • Notifications/Reminders
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Email
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • On-Site Training

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Hotel Reservation System

    CMSplaza online Reservation system for Multi Hotel Booking and multi location country for OTA website. Support online credit card payment and Extra net login .Complete & powerful Hotel,Villas Resort Reservation & Booking ... read more about Hotel Reservation System

    Entry Level Price
    $480 One-time
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Calendar Management
    • Notifications/Reminders
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Email
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Available Packages
    SINGLE HOTEL SITE
    $480 One-time
    MULTI HOTEL(OTA)
    $1200 One-time
    CHAIN HOTEL(PORTAL)
    $1760 One-time
    Visit website

  • Juniper Booking Engine

    We are a Team of more than 280 professionals, experts in Internet Technology and in the Travel Industry.Since 2003, we offer a permanent quality and service commitment to all our clients, taking ... read more about Juniper Booking Engine

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    40% in Reservation Software

    Features
    • Booking Channels
    • Calendar Management
    • Notifications/Reminders
    • Online Reservations
    • Payment Processing
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • iPhone/iPad
    • Android
    • Windows
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Booker25

    Booker25 is a limitless booking system for all industries and businesses of any size. From managing educational courses to gym classes, vehicle bookings to salon appointments, Booker25 developers leverage the power of ... read more about Booker25

    Entry Level Price
    $29 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    60% in Reservation Software

    Features
    • Booking Management
    • Calendar Management
    • Notifications/Reminders
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • Windows
    Support
    • Email
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Quote Based
    Vendor pricing page
    Available Packages
    Standard
    $29 Per Month
    Visit website

  • Datelist

    Datelist is a very easy to use and install online booking system, for your website or your facebook page. Fully personalizable, our system allows you to generate more revenue by taking online ... read more about Datelist

    Entry Level Price
    Contact vendor
    Free Trial
    More than 30 days
    Pricing Type
    Contact Vendor
    100% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Calendar Management
    • Cost Database
    • Notifications/Reminders
    • Online Reservations
    • Loyalty Program
    • Rewards & Gamification

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • On-Site Training

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • Yes
    Free Trial
    • More than 30 days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Free
    Vendor pricing page
    Visit website

  • Rezware

    Easy to modify and customize resulting in ease of use, higher revenues and lower costs. The added benefit is dramatically improving customer satisfaction and loyalty. RezWare is the smart choice for reservations ... read more about Rezware

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Reservation Software

    Key Details
    Industries
    • Leisure-travel
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • Cyberlogic e-Tourism Operation

    Take advantage of this cutting edge IT solution to Automate Operations & Administration of your Travel Company. Manage & Streamline your business to achieve superior performance, scalability & control. e-Tourism Operations constitutes ... read more about Cyberlogic e-Tourism Operation

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    20% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    • Leisure-travel
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • Windows
    Support
    • Email
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • TrekkSoft

    Simplify admin by automating manual tasks such as email confirmations, tracking and reporting. Be that bit more organised in your day-to-day operations with TrekkSoft. Scale and grow your company with powerful connections ... read more about TrekkSoft

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Customer Management
    • Notifications/Reminders
    • Online Reservations
    • Rate Management
    • Scheduling

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Case Studies

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • FareHarbor

    FareHarbor is the best online booking and management software for tour and activity companies, and we go beyond software by saving you money and helping you grow your business. A user-friendly booking ... read more about FareHarbor

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Customer Management
    • Online Reservations
    • Payment Processing
    • Scheduling

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • Xola

    The Xola booking software is flexible enough to run any and all activity businesses. Our customer base covers the spectrum of operators from Escape Rooms to Ziplines & Challenge Courses, Facility Tours, ... read more about Xola

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Calendar Management
    • Customer Management
    • Notifications/Reminders
    • Online Reservations
    • Payment Processing
    • Rate Management
    • Reporting & Analysis
    • Scheduling

    Key Details
    Industries
    • Leisure-travel
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • I-Pro Software

    I-Pro Software is expert in the vacation rental industry providing a streamlined solution to allow you to manage your rental business whether you have 1 property or over 500 properties. Track Leads, ... read more about I-Pro Software

    Entry Level Price
    $669 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    50% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Calendar Management
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    • Leisure-travel
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • GBP (£)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page Try Software Demo
    Available Packages
    Standard
    $669 Per Month
    Visit website

  • Kigo

    Kigo is the trusted global platform for short-term management professionals, enabling companies to effortlessly expand their property portfolio and drive revenue. Companies around the world use Kigo's complete vacation rental software solution ... read more about Kigo

    Entry Level Price
    $49 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    25% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Customer Management
    • Notifications/Reminders
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Leisure-travel
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • On-Site Training

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Available Packages
    Standard
    $49 Per Month
    Visit website

  • BookingSync

    BookingSync is a French startup and cloud-based vacation rental management platform. Our goal is to make the lives of vacation rental owners, managers, and agencies easier. Whether it’s managing your booking, generating ... read more about BookingSync

    Entry Level Price
    $347 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    50% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Notifications/Reminders
    • Online Reservations
    • Payment Processing
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    • Leisure-travel
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • EUR (€)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Available Packages
    Standard
    $347 Per Month
    Visit website

  • SuperControl

    SuperControl is an intelligent software that enables you to gain more bookings with less work so you can free up money, time, and resources to concentrate on innovating. We connect you with ... read more about SuperControl

    Entry Level Price
    $580.19 Per Year
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    50% in Reservation Software

    Features
    • Booking Management
    • Notifications/Reminders
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • EUR (€)
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Standard
    $580.19 Per Year
    Visit website

  • Duve

    Duve is an end-to-end guest management system helping hoteliers digitize their hotel processes, increase profitability, improve performance, and offer an elevated guest experience. The platform allows hoteliers to achieve an elevated contactless ... read more about Duve

    Entry Level Price
    $6.25 Per Month
    Free Trial
    Available
    Pricing Type
    Flat Rate
    50% in Reservation Software

    Features
    • Booking Management
    • Notifications/Reminders
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Leisure-travel
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • On-Site Training

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • Available Trial
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Available Packages
    Standard
    $6.25 Per Month

    Integration
    Integrated With
    • 5stelle
    • Abode Booking
    • AvaiBook
    • Beds24.com
    • Bookerville
    • Booking-automation
    • Booking Commerce
    • BookingSync
    • Bookster
    • Brillantez Solutions
    • Chartsbeds
    • Cloudbeds
    • Easy Rez
    • eviivo
    • Escapia
    • Elina
    • Ezgo
    • FlatsWire
    • Guesty
    • Hostaway
    • Hostify
    • Ibelsa
    • Lavanda
    • Little Hotelier
    • Lodgable
    Visit website

  • BookingPal

    BookingPal provides managed distribution via a suite of products and services specifically designed for the Vacation Rental industry to increase revenue, occupancy & efficiencies. With the seamless connection between your PMS and ... read more about BookingPal

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Reservation Software

    Features
    • Booking Management
    • Notifications/Reminders
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • FlatsWire

    FlatsWire is a unique Vacation Rental Software for Professional Vacation Rental Property Managers. Flexible and powerful, the solution adapts to most business models, be it Long Term rentals or Short Term rentals ... read more about FlatsWire

    Entry Level Price
    $121.60 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    50% in Reservation Software

    Features
    • Booking Management
    • Online Reservations
    • Loyalty Program
    • Reporting & Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Available Packages
    Standard
    $121.60 Per Month
    Visit website

  • Hostify

    Hostify is an all-in-one solution, helping rental owners and property managers to automate processes and integrate data from multiple channels and Airbnb accounts. Streamline your vacation rental business and gather all your ... read more about Hostify

    Entry Level Price
    $10 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    50% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    Support
    • Chat
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Available Packages
    Standard
    $10 Per Month
    Visit website

  • Vital Guest

    Vacation rental management solution that helps businesses manage multiple channels to accept bookings and process payments. Manage your entire property, all reservations, and guests from anywhere with a single cloud-based software. Manage ... read more about Vital Guest

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    50% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Notifications/Reminders
    • Online Reservations
    • Payment Processing
    • Reporting & Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Free
    Vendor pricing page
    Visit website

  • Rentivo

    The ultimate vacation rental platform, focusing on scale, flexibility & bookings through tailored websites, payments & marketing. Unparalleled support from an industry knowledgeable team. Fully templated and easily modifiable sites (+CSS changes) ... read more about Rentivo

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Reservation Software

    Features
    • Booking Management
    • Online Reservations
    • Payment Processing
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • Chat
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • iStateSoft

    iStateSoft Property Manager is a time-proven, easy to use and install vacation rental management software. It's for caring property rental managers who make the online reservation process simple and clear for their ... read more about iStateSoft

    Entry Level Price
    $399 One-time
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    50% in Reservation Software

    Features
    • Booking Management
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    • Leisure-travel
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • On-Site Training

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • One-Time Payment
    Vendor pricing page
    Available Packages
    Standard
    $399 One-time
    Visit website

  • Vacation RentPro

    Everything you need to efficiently book, manage and advertise your vacation rental properties. See the product website for complete details, a slide show, and a free evaluation download. Vacation RentPro provides all ... read more about Vacation RentPro

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    20% in Reservation Software

    Features
    • Booking Management
    • Calendar Management
    • Online Reservations
    • Payment Processing
    • Reporting & Analysis

    Key Details
    Industries
    • Leisure-travel
    Licensing & Deployment
    • Open Source
    • On Premises
    • Windows
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Booking Ninjas

    Booking Ninjas's cloud-based property management system helps with all your rental needs. Key Features Include Client Relationship Management (CRM) Fully-Synced Reservation System Website Integration Customization. The Booking Ninjas Salesforce-based system will handle ... read more about Booking Ninjas

    Entry Level Price
    $90 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    50% in Reservation Software

    Features
    • Booking Management
    • Notifications/Reminders
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Chat
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page
    Available Packages
    Standard
    $90 Per Month
    Visit website

Buyer’s Guide

Introduction to the buyer’s guide for reservation software:

Reservation booking is the lifeline of service-based businesses such as the hotel industry, car rentals, hospitals, theatre, travel and tourism, elearning, and others. In such businesses, booking and related activities constitute a significant fraction of daily workflow. Outdated booking processes can immensely hamper productivity. Organizations that cling to traditional methods of booking reservations such as excel sheets or manual register booking not only drain their energy, time, and money but also deprive their customers of a hassle-free booking experience. In the digitally ubiquitous world, providing the facility to book online is vital for customer-centric businesses. 

Profitable businesses have a structured process, systematic approach, and sophisticated reservation booking technology to assist them. A well-organized reservation management system ensures a steady flow of bookings across all assets. Online reservation software works as a diligent front desk for your business.  However, selecting the best reservation software with peculiar traits specific to your business is paramount for establishing a profitable booking business. This buyer's guide for reservation software analyzes all critical aspects of the reservation management system to provide buyers with the essential information required to make a sound investment decision. 

What is the Reservation Software?

Reservation software is a set of application tools that assist businesses to book online reservations, manage them, and receive online payment. The reservation system keeps a complete record of all bookings, including metadata associated with it. It helps businesses in searching for bookings, providing immediate booking assistance or information to the customers regarding their reservations. It comes with features such as a Booking platform, booking management module, notifications reminders, calendar management, rate management, payment processing, customer management, online reservations, reporting and analysis, and scheduling. 

What are the essential components of a reservation management system? 

1. Calendar: A reservation software must have an inbuilt calendar that enables both users and the customers to check date wise availability of reservation 'assets.' The calendar must provide a one glance view of booked or vacant days. (preferably in different colors for eBay visualization).

2. Payment Integration: A reservation software must either provide the facility to pay online itself or through integration with popular payment channels. The software must allow customers to pay with multiple payment methods (credit cards, debit cards, wallets, etc.) in multiple currencies. 

3. Email Integration: Emails at various levels of the customer's journey adds to the authenticity of your business. Reservation software should integrate with popular email services to send automated emails for booking confirmation, payment confirmation, booking date reminders, feedback, etc. Reservation booking software must also have auto-populated templates that can be used to fill booking details. 

4. Channel Integration: Reservation software must have capabilities to integrate on all potential online channels that fetch bookings. Your customers may find you on social platforms, online platforms, your website, etc. Channel integrations allow your customers to start booking right from the channel where they are logged in with central synchronizing to avoid double booking. 

5. Reporting: Streamlined tracking is essential for the improvement of the booking business. Reservation software must provide reports such as sales, conversions, customer profiles, asset requirements, etc. 

6. Review management: Most of the industries that provide online booking facilities are review sensitive businesses. Customer reviews immensely influence future customer inflow. Review management is critical to ensure that upcoming customers receive a favorable view of your business.  

How does a reservation management system work?

  • A reservation software integrates with your business’s website and other digital platforms where you want your customers to connect for online booking. 
  • When the customer reaches any of the digital channels, they find the ‘book now’ button. By clicking the button, the reservation software lands them on the booking page. 
  • Customers can visualize all available assets, prices, timings, and other crucial information on the online booking page, and based on it, can make a booking decision.  
  • The reservation software is a self-service facility that allows customers to fill in their reservation details by themselves. You can customize the booking page according to your business-specific needs. 
  • Most of the details on the booking page just require selecting from the predefined values. Customers need to select their specifics from a set of options. However, based on your business's working conditions, you can also allow customers to put requirements that are not in the predefined list. 
  • Customers select all the values. As soon as they click on the confirm booking button, the reservation is accepted and updated in real-time on all other digital platforms where you accept bookings.
  • You can also set a mandatory information section. If the customer does not fill in any mandatory information, the application will prompt the customer to fill it before confirming the reservation. 
  • For bookings where prepayment is required, the confirm button will redirect the customer to the payment page. Reservation platforms come with payment integration with popular payment apps such as Paypal, Stripe, etc. Once the payment is made, the booking gets confirmed.
  • Reservation software sends a series of automated emails at various stages of the customer's reservation journey, including booking confirmation emails, reminder emails for the upcoming bookings, feedback-seeking mails, etc.  

Why do you need reservation management software?

​​​​​​If you want to maximize your business time

Your physical booking window cannot stay open 24/7. Nor your customers will always endure the hassle of coming to you in person for booking their seats, rooms, etc. A reservation software makes your business available to your clients 24/7 for 365 days. This flexibility helps in achieving enhanced customer satisfaction. 

If you want to manage multiple bookings simultaneously.

Handling simultaneous bookings from numerous customers can cause staff exhaustion. Physically responding to every client's query regarding the vacant seats, available properties for booking, etc. is practically unrealistic. Reservation software can show hundreds of logged in customers' real-time status of available 'assets' for booking and provide complete information regarding the price, availability, timings, and amenities on a single screen. 

If you want to reduce canceled bookings scenarios

Your staff cannot efficiently track every step of the booking process manually. Reservation software does it for your business. All booking steps are recorded accurately, and the system has automated means of sending reminders for booking. It prevents no shows and cancellations. 

If you want real-time insights about your business

Comparing month-wise, week-wise, and day-wise bookings, cancellations, no shows, and Key performance indicators manually will never give you the complete visual picture of your business's performance. Reservation software enables you to easily track key performance metrics such as the number of online inquiries, converted bookings, success percentage, booked to capacity ratio, revenue reports, etc. 

If you want to beat your competitors 

You are competing with thousands of competitors, websites, tools, and strategies. In such a highly competitive market, you need distinct capabilities to stay ahead of your peers. Reservation software puts the scale in your favor by providing you an efficient system for booking reservations for clients. 

What are the different types of reservation management software?

Desktop-based/On-Premise

These types of reservation software are licensed and can be installed within the IT infrastructure of your business. On-Premise reservation systems are easily customizable. Businesses who want to store their booking data on their own servers can opt for on-premise reservation software.

Web-based

Third-party reservation system providers offer online reservation software. No installation is required for this completely independent application. Web-based reservation software can be accessed from anywhere with internet connectivity. 

Cloud-based

The cloud-based reservation software is popular with businesses owing to its massive data storage capabilities and high-speed technology. The cloud-based reservation software hosted through a third-party cloud service provider is a SaaS (Software as a Service) based solution. 

Open Source

The open-source reservation software allows users to customize software codes and modify default settings to enhance the core working functionalities. External plugins can be added to open source reservation systems to increase its utility. Businesses requiring customized reservation solutions can opt for an open source reservation system. 

What are the benefits of reservation management software?

​​​​​​

  • Provide the convenience of booking to your customers: Deploy a reservation system to let your clients book your assets from anywhere and anytime. 
  • Keeps your reservation data safe for cyber breaches: With an encrypted booking system and cybersecurity features, keep your booking and payment data secure for getting compromised. 
  • Easy processing of bookings: Booking any asset with a reservation system software is super easy. It increases the website conversion ratio.
  • Eases your Workload: Manual data entry, mundane tasks, human errors, etc. can increase the workload unnecessarily. Your precious time is destroyed in redundant tasks, and you get less time to work on important elements for the bottom line. Employee satisfaction increases as their workload is reduced significantly.
  • Better client experience: Clients that directly book with you can be rewarded with attractive discounts, promo codes, deals, loyalty benefits, etc. It creates a better client relationship and experience. 
  • Prevent chaos: Multiple bookings, calls, bills, forms, invoices, inventory, etc. can cause chaos on a busy day. In peak booking seasons, this can cause a real mess for your business. The reservation system won't allow you to book more than capacity. It will reduce your work so that you can focus on customers. 
  • Upselling opportunities: On your reservation page, you can list your other products and cross-sale for your business tie-ups also. 
  • Highlight reviews: Reservation software prompts your regular clients to submit testimonials, reviews, and feedback that can be highlighted on the booking page.
  • Security: Reservation software with PCI DSS compliant structure keeps your data safe and booking engine stable. 
  • Controlled Occupancy: With a reservation manager, you can forecast no shows, cancellations, overstays, understays, walkins, etc. to keep occupancy of your property under control. 
  • Increase Productivity: Reservation software increases productivity by eliminating redundant tasks. Your team need not take constant calls or answer frequent emails from customers asking for small details about their bookings. All information they require is already in the reservation software’s vault. 
  • Eliminates error in booking: Booking errors can cause extreme inconvenience to your customers and revenue loss for your business. Manual methods often cause errors in dates, price, double booking the same property, etc. Reservation software eliminates errors and keeps precision in the booking.

How is the reservation management software utilized in various industries?

Tours and Travels Industry: Online tour bookings saw a growth of 8.9% in 2019.In the Tours and travel industry, reservation software allows businesses to set up a complete online booking system for tourists. Tourists can book online and reserve their bus, train, or air seats from tours and travel agencies. Tours and Travel platforms that want to remain at the forefront of the industry can invest in a reservation software that;

  • Creates a booking engine integrated with their website
  • Controls booking from all sources centrally
  • Stores all information securely for compliance and retrieval needs
  • Provides accurate reporting and insights of their ongoing business

Hotels: Today, more inquiries come from online channels rather than offline ones. Businesspersons, tourists, frequent travelers, etc. prefer to book and secure a room before directly coming to the hotel premises. In a recent survey, 88% of respondents said they prefer online channels to book hotels. Hotels need to live up to the modern demands and expectations of the visitors for consistent income and growth. Hotels can deploy hotel booking software that:

  • Increases their operational efficiency by automating the room booking process 
  • Provides real-time visibility of available rooms across all properties
  • Allows visitors to self-serve tasks such as booking, payment, stay extension, room extension, room upgrades, room service orders, cancellations, etc. 
  • Allows hoteliers to set and change pricings automatically based on demand and availability

Rental Service Business:

Rental service businesses such as Car rentals, motorcycle rentals, RV rentals, Taxi rentals, Home Rentals, etc. can use reservation software to rent their services. In the Car Rental industry, 70% of the total revenue will be generated through online sales by 2025. Rental service businesses can deploy reservation software that:

  • Allows them to check vehicle availability, commission rate, etc. with a few clicks
  • Creates a centralized database of all rental properties which is retrievable in a click
  • Allows customers to select from the list of available rental assets and provides them essential information such as pricing per hour/day, seating capacity, type of asset, required advance amount, documents that need to be submitted, and more.
  • Sends automated confirmation emails, hours exceeded notifications, fuel left alerts, etc. 

Restaurants: Reservation software for restaurants allows restaurant owners to build relationships with their customers, connect with guests easily, fill up seats fast, recognize loyalty, and record customer's preferences and dining history for better service in the future. Restaurant owners can deploy a reservation management system that:

  • Lets them set accurate timing for each table booking
  • Allows them to manage their staff schedule and shift plan
  • Comes with POS integration for payment 
  • Has features such as waitlist management, guest analytics, feedback system, mobile application

Event Industry: The event industry can use reservation software for creating automated ticketing systems, managing bookings, and providing reservation convenience to its customers. Event managers can deploy a reservation system that:

  • Allows them to create seat plans for events, add different reservation and ticket types with different pricings, etc.
  • Provides promotional features such as coupon codes for discounts, social media marketing features, sponsorship management, and more
  • Creates a timeline to manage event and guests easily
  • Has features for invoice management, calendar integration, online payment, integration, and more

Aviation: The aviation industry can use reservation software for establishing a robust and scalable flight booking system that integrates with the global distribution system and third party flight APIs.  Airlines, Travel agencies, and flight ticket agents can deploy a reservation system that : 

  • Allows them to provide online booking of flight tickets to their customers
  • Integrates with other channels/ third-party service providers to provide hotel booking, car booking, etc. for a complete travel experience
  • Has advanced merchandising tools, inventory tracking, and ticketing system
  • Has a versatile system for customer grievance management along with every booking, reporting system, and standard compliance management. 

E-learning industry: Currently, the elearning industry is experiencing an increased demand for catering to millions of aspirants who enroll themselves in various types of online courses offered by elearning course providers. Elearning course providers can deploy online reservation software that:

  • Allows course aspirants to browse courses, book seats for online courses, and pay online. 
  • Has inbuilt marketing tools for reaching more course aspirants
  • Allows them to visualize all vacant seat data and oversee all details from a centralized dashboard
  • Has features for webinar booking, special session bookings, email notifications, etc. 

Individual Practitioners: Busy professionals such as Lawyers, Doctors, Therapists, Instructors, etc. have to meet numerous clients in a day. Without pre-appointment and reserved timings for each session, managing a workday is an impossible task. Individual practitioners can deploy an efficient reservation booking system that:

  • Obtains relevant onboarding information of the clients
  • Books automatic reservations for clients based on empty slots
  • Enables clients to pay online for pre-booking
  • Sends automated emails/notifications for feedback

Other businesses: Gyms, Salons, Clubs, Conference hall providers, parking lot providers, campground service providers, amusement parks, waterparks, and other small businesses can deploy reservation booking software that:

  • Facilitate them to manage their space, seats, camps, etc.
  • Allows visitors to book and pay online for confirmed reservations
  • Allows group bookings, multi-session bookings, and more
  • Integrates efficiently with their business website and other interaction points

What are the most sought after features of reservation software?

The features of reservation management software differ from industry to industry. However, some common features apply to all reservation booking systems, such as: 

  • Booking: Reservation software lets customers book online with an automated booking system and intuitive interface. 
  • Automated communications: Online reservation software sends pre-populated emails at various stages of the booking process.
  • Asset Display: Reservation platform displays your live inventory and assets available for booking to customers.
  • Multiple-Channel bookings: This feature allows your customers to initiate booking from various channels where they find you, i.e., website, social media, online booking platforms, etc. 
  • Advanced Analytics and KPIs: Reservation software reports your business’s performance and key performance indicators to help you understand your current business position and decide on future strategy. 
  • Branding features: Most online reservation software allows users to put their customized logos, headers, design formats on the booking page for an enhanced customer experience.
  • Real-time visibility: Reservation software provides real-time status of bookings, available assets, occupancy rates, conversions, etc.Every new booking is simultaneously updated on all integrated channels. 
  • Multiple payment options: Reservation systems broaden payment options by allowing customers to choose their preferred payment mode. Not only payment alternatives, reservation management systems provide facilities to pay in multiple currencies. 
  • Multiple Languages: Booking in multiple languages helps businesses attract more customers worldwide. 
  • Administrative Panels: Users can customize settings, define roles and permissions, and set automation rules using this feature. 

Other Features:

  • Simple to install with installation guide or vendor support 
  • Extensions with pluggable components
  • Mobile application and mobile-responsive user interface

What are the types of essential compliance requirements for reservation software?

1. Recaptcha validation

Online reservation system must have Recaptcha validation at all booking points to prevent automated program spams, malicious bot content, and unwanted server loads. 

2. GDPR compliance

Ensure your online reservation management software is GDPR compliant to protect your customer's personal data such as name address, phone number, web data such as IP address, location, cookie data, category data such as orientation, opinions, and views, biometric data, etc. 

3. ADA compliance

American Disabilities act of 1990 was updated in 2010 to include website accessibility and online booking compliance to prevent discrimination against individuals with disabilities. Your booking website that fails ADA compliance can be sued under the ADA compliance act 2010.

4. PCI DSS for payment

PCI DSS (Payment card Industry Data Security Standards) compliance ensures that cardholder data is safe. Online Reservation software that integrates with payment systems to allow customers online payment facilities must ensure that the third party payment method is PCI DSS compliant for secure payment transactions. 

What types of integrations should you check in the reservation system? 

  • Payment Integrations: Payment integrations with popular channels such as Paypal, CC Avenue, PayU, Stripe, Sagepay, etc. helps your business to provide more payment gateways to your customers.  
  • Website builders for events: Reservation software that can integrate with website builders such as WordPress, Drupal, Woocommerce, Joomla, etc. can help your business build landing pages for reservation. 
  • Calendar integrations: Integrations with calendars such as Google, iOS, Microsoft let your business synchronize booking between multiple sites. 
  • Ecommerce Integrations: Ecommerce integrations with websites such as Shopify, Big-commerce, Magento, etc. helps your business to reach potential customers from these ecommerce giants directly. 
  • Coupon Code website: Coupon code websites such as Groupon allow your business to provide coupons for discounts and run loyalty programs. 
  • Accounting Systems: Accounting Integrations such as Quickbooks allows you to manage your reservation business accounting books directly from within the application. 
  • Others: You should also look for other important integrations such as social media platforms, video conferencing apps, email integrations, form builders, CRM software, etc.  before investing in the software. 

How to choose the best reservation system for your business?

Consider the following factors about the reservation software you are planning to purchase:

  • Does it provide all critical features as required for an effective booking system?
  • Can it work with low bandwidth internet connectivity?
  • Does it help reduce no shows by automated notifications, emails, SMS, etc.?
  • Is the system scalable to accommodate more reservation assets?
  • Does it come for free, or in the freemium or paid version?
  • Are any hidden costs, installation charges, and training charges? 
  • Is the online reservation system compatible with all devices such as desktops, laptops, tablets, and mobile phones? 
  • Whether the reservation platform provides customer data protection, safe payment mode, and encryption to prevent any security breach while the booking is processed?
  • Is the reservation system user-friendly, sophisticated, and easy to use?
  • Does the reservation management software vendor provide 24/7 customer support?
  • Does the reservation software vendor provide a live demo or free trial of its functionalities?

What is the average cost of buying reservation management software?

The cost of the best online reservation management system depends on a large number of factors such as:

  • The industry in which it is used
  • Features it offers
  • Type of software framework and installation: Cloud-based, Web-based, on-premise software, or open-source.
  • Quality of the software, user interface, and customer experience
  • The type of automation functionalities it offers
  • The number of bookings, reservations it can manage simultaneously 
  • Devices it can work upon simultaneously
  • Types of integrations it provides
  • Privacy and the data encryption it provides 

These variations influence and decide the pricing estimations of the reservation software. 

Reservation management software such as  Skedda will cost $5 per month for its Pro plan. It also has a free plan with limited features.  The standard plan of Reservio will cost you $20 per month, with a limitation of 500 monthly bookings. You can upgrade to its pro plan for $40 a month for unlimited monthly bookings. The pro plan of Checkfront will cost you $84 per month, whereas its enterprise edition comes at $169 per month. 

If you are looking for free reservation software, then KWhotel (hotel reservation system), Sagenda (appointment booking system), Upbooking (Multiple industries), and Zaui (Tourism industry reservation system) offer free versions with limited feature plans. If you need free and open source reservation software, then go for QloApps. For other online reservation management software such as Planyo, ResNexus, Reservation Engine, bookatonce, Roverpass, and many others, you need to contact the reservation software vendor for detailed pricing information. Get the updated list of reservation software solutions from the GoodFirms reservation software page. 

Why refer to GoodFirms’ list of Reservation Software?

GoodFirms is one of the preeminent Information Technology market research companies that provide distinguished buying assistance to B2B IT software products and service seekers. GoodFirms relies on versatile research methods, diligent analysis, and meticulous exploration of IT products and services to arm service seekers and buyers with exceptional insights of several hundred IT services and software products.  

GoodFirms provides a comprehensive listing of more than 60K software companies, products, and services, and 30K extensive reviews from verified users, and 1000 plus research surveys on current technologies and trends. GoodFirms analysis helps buyers understand the prime usage, important features, brand reliability, merits, demerits, pricing, and many more aspects of the listed IT products and services. 

The readers of this buyer's guide for reservation software are advised to navigate the list of thoroughly researched best reservation software solutions that provide immense features and best services to manage bookings.  You can also read reservation software reviews here. 

Frequently Asked Questions

What is the Best Reservation Management Software?

The best reservation software provides quality tools, unimpeded uptime, and cost-efficient services. The best reservation system software provides the most relevant functionalities pertinent to the business via quality tools that never fail to deliver. Uptime is critical for reservation-based businesses. In case of poor connectivity to servers and technical glitches, your customers won't wait for your systems to get back on track. The best reservation software providers guarantee up to 99.99% of uptime. Another trait of the best reservation management software is its ability to provide industry-grade services at affordable prices. Cost-efficient services are crucial for a profitable bottom-line. GoodFirms has listed the best reservation software tools such as Skedda, Zaui, QloApps, Planyo, SuperSaas, PeekPro, and more.

Who Can Use the Reservation Software?
  • Hotels, Restaurants, Banquet, Resorts, and Lodges
  • Campground Owners
  • Tourism companies, Travel Operators
  • Parking Lots
  • Sports complexes
  • Conference Rooms, Seminar Halls
  • Service Professionals such as Lawyers, Doctors, Therapists
  • Wedding hall owners
  • Venue Businesses
  • Theatres, Music Concerts 
  • Car rental businesses, SnowMobile rentals, Bike Rentals, Bus and van operators
  • Vacation Property Owners
  • E-learning Course providers
  • Event Businesses
  • Aviation industry
  • Gyms, Salons
  • Amusement parks

Why is it Important to Use a Reservation Management System?

Hobbled by challenges that nag the booking dominant businesses, new age managers and owners know the importance of providing the convenience of online reservation bookings to their customers. 

  • While bookings can be made via personal visits, calls, emails, messages, live chat, etc., these processes are time-consuming and prone to human errors. Also, these may not be available 24/7. However, bookings made via online reservation software are very brisk, error-free, and can be done anytime.
  • Changing the schedule or cancellation is also swift, without hassle, and updated in real-time to avoid any inconvenience to customers.
  • The reversal of payments is also automated, so it doesn’t take away your staff’s work time.
  • Reservation software provides a bulk of upselling and cross-selling opportunities by giving relevant recommendations. AI-enabled reservation software has the ability to provide the most relevant proposition to the customers based on their recent searches or past booking data. It increases the chances of booking as customers get the most pertinent suggestions for bookings.

What Can a Reservation Software Offer?

Reservation software offers plenty of booking options to customers with a robust 24/7 one-page booking experience and mechanism. An easy-to-use reservation booking system also provides customers multiple payment options. It also gives various packages, deals, discounts, offers, and loyalty programs for customers who book online reservations Clients can also get real-time updates for your booking assets and available resources. It also unleashes integrations with meeting room reservation software, event management software, venue booking software, etc.

What Are the Most Tracked Key Performance Indicators in Reservation Based Businesses?
  • Occupancy Rate: The rate of booked assets/resources/space versus total assets/resources/spaces available for booking. For example, in a hotel, if there are 25 rooms available for online booking and 15 are booked, then the occupancy rate is 60%. (This can be calculated easily by hotel reservation software).
  • Total Available Assets: Number of assets available for booking. In the above example, the total available asset units are 25.
  • ADRs:Average daily rate is the revenue generated per booking unit. Suppose each room generates $50 revenue per day on average. Then ADR is $50. It is calculated by dividing the total revenue by the total number of booked assets.
  • ALOB: Average length of booking is the number of days for which an asset is generally booked. 

Other indicators such as commission rates, spending patterns, fill patterns, cancellation rates, peak times, etc., also need to be tracked for making better decisions for the future. An automated reservation system can track all KPIs accurately and in real-time.

What Are the Security Features of Reservation Management Software?

Security concerns are real when booking online. The best online reservation software brims with the latest security measures to provide clients and their users with the safest online booking platform with features such as: 

  • GDPR, ADA, PCI DSS compliance
  • Encrypted panels connected with the POS software so that you don’t have to worry about the customer's billing details getting leaked. 
  • Two-factor authentication for login
  • Built-in Tokenization
  • Valid SSL certificate
  • Vulnerability detection module

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