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AI-powered repair commerce platform for tech repair shops

cellbot is a comprehensive repair commerce platform built for mobile phone and tech repair shops. It combines an AI-powered chat widget with a full shop management dashboard. The embeddable widget handles customer enquiries, generates instant repair quotes from a built-in database of 30,000+ repair prices across 2,300+ devices, and books repairs automatically. The dashboard provides repair ticket tracking with a 12-status pipeline, CRM with customer history, automated communications via WhatsApp, SMS, and email, inventory management, appointment scheduling, analytics, payment processing via Stripe, loyalty programmes, marketing campaigns, and an AI copilot assistant for shop staff. cellbot integrates with Shopify, WordPress, Stripe, Twilio, and more.
cellbot
2023
United Kingdom
  • Consumer-electronics
  • Retail
2 Industries
  • English
1 Language
Industries
  • Consumer-electronics
  • Retail
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
Support
  • Email
  • Chat
  • 24x7 Support
Training
  • Webinar

Media

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cellbot Core Features

Focus of Inventory Management Feature
  • Alerts/Notifications
  • CRM
  • Inventory Control
  • Mobile Access
  • Reporting/Analytics
  • AI Features
Focus of CRM Feature
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Workflow Automation
  • AI Features
Focus of Marketing Automation Feature
  • Analytics/ROI Tracking
  • Campaign Management
  • Email Marketing
  • Segmentation and Targeting
  • AI Features
Focus of POS Feature
  • Customer Management
  • Dashboard
  • Inventory Management
  • Invoicing
  • Loyalty Program
  • Order Management
  • Payment Processing
  • Reporting and Analytics
  • AI Features
Focus of Workflow Management Feature
  • Business Process Automation
  • Notifications & Reminders
  • Reporting & Analytics
  • Task Management
  • Workflow Configuration
  • AI Features
Focus of Help Desk Feature
  • Analytics & Reporting
  • Alerts
  • Dashboards
  • Email Integration
  • Interaction Tracking
  • Live Chat
  • Multi-Channel
  • SLA
  • Ticketing Management
  • AI Features
Focus of Live Chat Feature
  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Proactive Chat
  • Reports & Analytics
  • AI Features
Focus of Appointment Scheduling Feature
  • Appointment Reminders
  • Automated Scheduling
  • Client Database Management
  • Mobile Compatibility
  • Multi-Location
  • Online Booking
  • Online Payments
  • AI Features
Focus of Field Service Management Feature
  • Contact Management
  • Inventory Management
  • Job Scheduling
  • Mobile Access
  • Quotes & Estimates
  • Reports
  • Service History Tracking
  • Work Order Management
  • AI Features
Focus of SMS Marketing Feature
  • Configurable Auto Reply
  • Contact Management
  • Drip Campaigns
  • Mass Texting
  • Message Personalization
  • Reporting & Analytics
  • Scheduled Messaging
  • Two-Way Messaging
  • AI Features
Focus of Customer Engagement Feature
  • Communication Management
  • Feedback Management
  • Gamification
  • Live Chat
  • Reporting/Analytics
  • AI Features
Focus of Generative AI Feature
  • Customization and Control
  • Integration and Deployment
  • Text Generation
  • AI Features
Focus of Chatbot Feature
  • AI & Machine Learning Capabilities
  • Analytics and Reporting
  • Customizable Templates
  • Easy Integration
  • Multi-Channel Support
  • Natural Language Processing (NLP)
  • Personalization
  • AI Features

cellbot Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • No
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Vendor pricing page Get Free Trial

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