Ovellan
AI customer service agent for businesses and webshops that answers questions, captures leads and boo
Ovellan is an AI customer service agent and website chatbot for webshops, local businesses, and service providers. It answers customer questions 24/7 using information from your website, documents, help center, and knowledge base.
Businesses can use Ovellan to automate repetitive customer support, capture and qualify leads, book appointments, and help visitors with product, service, order, and support questions. Because answers are based on your own business content, customers receive relevant and consistent information instead of generic scripted replies.
Ovellan can remember useful details from earlier conversations, such as a customer’s name, preferences, previous questions, orders, and support history. This gives returning visitors more personal support without making them repeat the same information.
Ovellan is built for companies that want faster customer service, better lead handling, and less repetitive work while keeping conversations helpful and natural.
Businesses can use Ovellan to automate repetitive customer support, capture and qualify leads, book appointments, and help visitors with product, service, order, and support questions. Because answers are based on your own business content, customers receive relevant and consistent information instead of generic scripted replies.
Ovellan can remember useful details from earlier conversations, such as a customer’s name, preferences, previous questions, orders, and support history. This gives returning visitors more personal support without making them repeat the same information.
Ovellan is built for companies that want faster customer service, better lead handling, and less repetitive work while keeping conversations helpful and natural.
2025
Netherlands
- Computer-software
- Dutch
- English
Industries
- Computer-software
Support
- Email
- Chat
- Phone
- WeekdaysSupport Days
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
Support Time- 09:00 to 19:00 (ECT)
Knowledge Base
Media
Ovellan Core Features
Focus of AI Automation Tools Feature
- AI-Driven Decision Making
- Low-Code / No-Code Interface
- Natural Language Processing
- Workflow Automation Builder
- Error Handling & Retry Mechanisms
- Third-Party Integrations
- Human-in-the-Loop Controls
- API & Webhook Support
- Security & Data Encryption
Ovellan Pricing
Pricing Type
- Usage Based
Preferred Currency
- EUR (€)
Free Version
- No
Free Trial
- 7 Days Trial
Payment Frequency
- Monthly Payment
- Annual Subscription
- Quote Based
Plans & Packages
Starter
$29 Per Month
For a small site getting started.
1 seat included, then €15/seat
up to ~830 messages/mo
heavier AI models use it up faster
then from €0.03 per extra message
Powered by Claude: Haiku 4.5
1 seat included, then €15/seat
up to ~830 messages/mo
heavier AI models use it up faster
then from €0.03 per extra message
Powered by Claude: Haiku 4.5
Features
- 7-day free trial
- Standard Claude Haiku 4.5
- 8 theme presets + custom colours
- AI chatbot Claude
- Automatic website indexing
- Hybrid search semantic + keyword
- Multilingual replies
- Anti-hallucination honest no answer
- Strict rules guardrails
- Human-only mode no AI And AI-Only mode
- AI actions & toolsi
- 8 tone presets + custom brand voice
- Human-like response pace
- Max messages per conversation
- Live usage & cost readout
Pro
$79 Per Month
For growing teams that want the smarter model.
3 seats included, then €15/seat
up to ~2,660 messages/mo
heavier AI models use it up faster
then from €0.03 per extra message
Powered by Claude: Haiku 4.5 · Sonnet 5
3 seats included, then €15/seat
up to ~2,660 messages/mo
heavier AI models use it up faster
then from €0.03 per extra message
Powered by Claude: Haiku 4.5 · Sonnet 5
Features
- This plan includes all the features from Starter plan
- Source citations in replies
- Long-term visitor memory
- Smart Claude Sonnet 5
- Adjustable creativity
- Answer self-check verifies against sources
- White-label remove Powered by
- WhatsApp Business Cloud API
- Auto-escalation on frustration
- Shared inbox help desk
- Flow builder advanced API AI nodes logic branching
- AB testing
- Lead scoring
- Custom scoring rules
- Buy in chat cart checkout
- Calendar booking
Business
$149 Per Month
For busy stores that need the best model and volume.
8 seats included, then €15/seat
up to ~5,000 messages/mo
heavier AI models use it up faster
then from €0.03 per extra message
Powered by Claude: Haiku 4.5 · Sonnet 5 · Opus 4.8 · Fable 5
8 seats included, then €15/seat
up to ~5,000 messages/mo
heavier AI models use it up faster
then from €0.03 per extra message
Powered by Claude: Haiku 4.5 · Sonnet 5 · Opus 4.8 · Fable 5
Features
- This plan includes all the features from Pro plan
- Premium Claude Opus 4.8 Fable 5
- Custom widget domain
- Priority support
- Dedicated onboarding & migration
Enterprise
$199 Per Feautre
For large organisations, priced to your volume.
10 seats included
up to ~6,660 messages/mo
heavier AI models use it up faster
Powered by Claude: Haiku 4.5 · Sonnet 5 · Opus 4.8 · Fable 5
10 seats included
up to ~6,660 messages/mo
heavier AI models use it up faster
Powered by Claude: Haiku 4.5 · Sonnet 5 · Opus 4.8 · Fable 5
Features
- This plan includes all the features from Business plan
- Custom quote
