• Home
  • Telephony Software

Telephony Software

Find the best telephony software to automate digital voice transmission and improve business efficiency
The call center industry and customer service departments have undergone a groundbreaking transformation due to advancements in telephony or VoIP technology. But standardizing the business communication and nullifying the loopholes such as long holding queues, call dropping, and first, call resolution is challenging. Telephony software is one of the most customer-oriented technologies available today for call center businesses. The best telephony software enables companies to focus on the customers’ current moment needs. Businesses opting for the top telephony software are never out of contact with customers, even when their employees are away from the desk.

What is Telephony Software?

Telephony Software is a progressive and innovative technology that uses internet-powered devices such as smartphones, tablets, and laptops to make or receive calls. The telephony solution is also referred to as Voice Over Internet Protocol or VoIP, which undoubtedly has become a critical asset for the call center industry. 

Telephony tools have also curtailed the regional and international call costs. 

What are the Different Types of Internet Telephony Systems?

Internet telephony applications are classified into three main categories; PC-to-PC calling, PC-to-Phone calling, and Phone-to-Phone calling. 

PC-to-PC calling is a process where the call center agent calls an online client at the same time when they are using the same device. The telephony software solution makes this interaction seamless as the device is compatible with the tool. 

PC-to-Phone calling applications help you to call directly from your PC or laptop to any phone number. This type of internet telephony proves handy if you have to make long-distance calls, specifically to international clients. 

Phone-to-Phone calling has become more popular these days where the call is made using the phone from both ends. It does not require any unique tool. 

How to Opt for the Best Telephony Software?

The telephony system has played an incredible role in modernizing communication, providing a cost-effective solution to call centers and other businesses. If you wish to improve your customer service experience, check out the following list of best telephony software measured on different parameters.

Goodfirms conducts a thorough review and verification process before including any company in the listings. Some listings may involve fees. [How Goodfirms ensures trust]
Rankings updated: Dec 31, 2025
109 Software

List of The Best Telephony System

  • Fusion 1

    Fusion 1 is to facilitate how your company does business by providing you with a truly unified communications platform, while also adding money to your bottom line. We strive to give you ... read more about Fusion 1

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telephony Software

    Features
    • Call Center Management
    • Call Monitoring
    • Contact Management
    • Telemarketing Management
    • Voice & Data Integration

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • Go4Clients

    Technology has allowed most industries to improve communication with their end-users by offering tools from informational but not intrusive to promotional and highly intrusive. It’s evident that reaching end-users by combining different ... read more about Go4Clients

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Telephony Software

    Features
    • Auto-Dialer
    • Call Center Management
    • Call Monitoring
    • IVR/Voice Recognition
    • Voice & Data Integration
    • VoIP

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • Cloud PBX System

    Cloud PBX System is the USP of Vitel Global. With the state-of-the-art hardware equipment and flawless technological optimizations, we are able to provide world class PBX features for an affordable price point, ... read more about Cloud PBX System

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telephony Software

    Features
    • Auto-Dialer
    • Call Center Management
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Predictive Dialer
    • Telemarketing Management
    • Voice & Data Integration
    • VoIP

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Windows
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • CARUSTO IP-PBX

    Corporate communication system with large selection of features, flexible configuration and friendly interface. Intelligence system for monitoring the efficiency of your employees and the effectiveness of communications. Metrics and reporting system. Carusto ... read more about CARUSTO IP-PBX

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telephony Software

    Features
    • Call Center Management
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Voice & Data Integration
    • VoIP

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • Windows
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • ITK Communications

    ITK Voice Solution is a complete, virtual telephone system for business customers. Modern telephone systems are no longer static in your company, but come simply, flexibly and securely from three German high-security ... read more about ITK Communications

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telephony Software

    Features
    • Auto-Dialer
    • Call Center Management
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Predictive Dialer
    • Telemarketing Management
    • Voice & Data Integration
    • VoIP

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • Myfone

    Flexfone is a user-friendly telephone system packed with functionality for all companies. With Myfone, we have gathered your telephony online and in an app for mobile, so you always have all our ... read more about Myfone

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telephony Software

    Features
    • Call Center Management
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Voice & Data Integration
    • VoIP

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • Ottspott

    Ottspott is an app for your Slack channel that acts as a phone extension or call center agent interface. Monitor your team’s activity and performance, and analyze historical call data. Avoid time-consuming ... read more about Ottspott

    Entry Level Price
    $19 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Telephony Software

    Features
    • Auto-Dialer
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Voice & Data Integration
    • VoIP

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Standard
    $19 Per Month
    Visit website

  • Oyatel

    Oyatel is a web based phone system that facilitates automated switchboarding, live chat, and teleconferencing. We are replacing your traditional telephone system. Oyatel Conference is a simple but powerful conferencing solution with ... read more about Oyatel

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telephony Software

    Features
    • Auto-Dialer
    • Call Center Management
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Predictive Dialer
    • Voice & Data Integration
    • VoIP

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Windows
    • Mac
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • RingByName

    RingByName is building the best business phone service, one where our dedicated professionals combine telephony with smart software and world-class support. We deliver a practical and simple VoIP phone solution for today’s ... read more about RingByName

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telephony Software

    Features
    • Auto-Dialer
    • Call Center Management
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Telemarketing Management
    • Voice & Data Integration
    • VoIP

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • StandardFacile

    StandardFacile is a fully featured Cloud Telephony & IVRS Software designed to serve Agencies, Startups. StandardFacile provides end-to-end solutions designed for Windows. This online Cloud Telephony & IVRS system offers Auto Dialer, ... read more about StandardFacile

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telephony Software

    Features
    • Auto-Dialer
    • Call Monitoring
    • Predictive Dialer
    • Voice & Data Integration
    • VoIP

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • STARFACE

    The STARFACE system is easy to install and operate and enables flexible and productive working and administration. A telephony system in the cloud – a highly secure, managed service provided directly by ... read more about STARFACE

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telephony Software

    Features
    • Auto-Dialer
    • Call Monitoring
    • Contact Management
    • VoIP

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • Telappliant

    Telappliant is a VOIP and cloud communications software that provides business and internet services to small and medium businesses. Our cloud communications range includes our VoIPOffice™ phone system, talkAssure SIP trunking, softphone, ... read more about Telappliant

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telephony Software

    Features
    • Auto-Dialer
    • Call Center Management
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Predictive Dialer
    • Telemarketing Management
    • Voice & Data Integration
    • VoIP

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • PIOPIY

    TeleCMI ensures reliable customer communication that leads to increase of business productivity and results to succeed all your business endeavours. Manage all your incoming and outgoing calls through PIOPIY JSON based developer ... read more about PIOPIY

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telephony Software

    Features
    • Call Center Management
    • Call Monitoring
    • IVR/Voice Recognition
    • VoIP

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • BDM Voice

    BDM offers a different approach to telephony. Dependent on your specific business needs, including company size, location, remote working practices, number of sites and available network connections, we will advise of the ... read more about BDM Voice

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telephony Software

    Features
    • Auto-Dialer
    • Call Center Management
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Predictive Dialer
    • Telemarketing Management
    • Voice & Data Integration
    • VoIP

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • Vozelia

    Vozelia is a fully featured VOIP Software designed to serve Startups, Enterprises. Vozelia provides end-to-end solutions designed for Macintosh. This online VOIP system offers IVR / Voice Recognition, Telemarketing Management, Auto Dialer, ... read more about Vozelia

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telephony Software

    Features
    • Auto-Dialer
    • Call Center Management
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Predictive Dialer
    • Telemarketing Management
    • Voice & Data Integration
    • VoIP

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • Yo Telecom

    Yo Telecom specialise in bridging the gap between businesses and their customers. The purpose which drives us is to help businesses increase their success! Monitor and improve the way your staff communicate ... read more about Yo Telecom

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telephony Software

    Features
    • Call Center Management
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Telemarketing Management
    • Voice & Data Integration
    • VoIP

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • Zaplee

    Zaplee allows businesses to create instant and powerful call centers and office phone systems in less time than it takes to have someone from Google answer their main phone number. Zaplee runs ... read more about Zaplee

    Entry Level Price
    $10 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Telephony Software

    Features
    • Auto-Dialer
    • Call Center Management
    • Call Monitoring
    • Telemarketing Management
    • Voice & Data Integration
    • VoIP

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Standard
    $10 Per Month
    Visit website

  • VOCAL

    VOCAL Technologies continues to provide telephony software solutions to support legacy telecommunications systems even as these systems are supplanted by IP-based communications. As the public telephone network evolved from simple analog to ... read more about VOCAL

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telephony Software

    Features
    • Call Center Management
    • Call Monitoring
    • IVR/Voice Recognition
    • Voice & Data Integration
    • VoIP

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • Termination

    QuestBlue has been committed to being a leading provider of Wholesale Voice Services. QuestBlue’s Mission is to listen to our customer’s specific needs and deliver high-performance products through continuous innovation and operational ... read more about Termination

    Entry Level Price
    $250 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Telephony Software

    Features
    • Call Center Management
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Telemarketing Management
    • Voice & Data Integration
    • VoIP

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Standard
    $250 Per Month
    Visit website

  • Yeastar Cloud PBX

    Designed for SMBs, Yeastar Cloud PBX delivers enterprise-grade business communications features along with advanced UC capabilities, bringing a solid, reliable and affordable hosted PBX and UCaaS solution. Besides efficient call communication, rich ... read more about Yeastar Cloud PBX

    Entry Level Price
    $69 Per Month
    Free Trial
    15 Days
    Pricing Type
    Flat Rate
    100% in Telephony Software

    Features
    • Auto-Dialer
    • Call Center Management
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Predictive Dialer
    • Telemarketing Management
    • Voice & Data Integration
    • VoIP

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • On Premises
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 15 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page
    Available Packages
    Standard
    $69 Per Month
    Premium
    $134 Per Month
    Visit website

  • PBXPlus

    PBXPlus by 500apps can supercharge your team's efficiency with unlimited extensions, call forwarding, business hours setting, and integration with your CRM. With the ability to bring your select carriers, effortlessly automate your ... read more about PBXPlus

    Entry Level Price
    $14.99 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    100% in Telephony Software

    Features
    • Auto-Dialer
    • Call Center Management
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Predictive Dialer
    • Voice & Data Integration
    • VoIP

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • Yes
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    • Free
    Vendor pricing page
    Available Packages
    Standard
    $14.99 Per Month
    Visit website

  • Inperium Talk

    Inperium Talk is a cloud-native business phone service that combines professional calling features with ease of use to support truly effective business communications for individuals and organizations of all sizes. Whether you ... read more about Inperium Talk

    Entry Level Price
    Contact vendor
    Free Trial
    14 Days
    Pricing Type
    Contact Vendor
    100% in Telephony Software

    Features
    • Auto-Dialer
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Operations Management
    • Voice & Data Integration
    • VoIP

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • Yes
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Free
    Vendor pricing page
    Visit website

  • ID Cloud Contact Center Software

    ID Cloud is an AI-powered omnichannel contact center platform by Teckinfo Solutions, built to modernize customer engagement with speed, intelligence, and security. It unifies voice, email, chat, WhatsApp, social media, and video ... read more about ID Cloud Contact Center Software

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    0% in Telephony Software

    Features
    • Auto-Dialer
    • Call Center Management
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Predictive Dialer
    • Reporting & Analytics
    • Telemarketing Management
    • Voice & Data Integration
    • AI Features

    Key Details
    Industries
    • Accounting
    • Apparel-fashion
    • Banking
    • Bpo
    • Commercial-real-estate
    • Computer-network-security
    • Computer-software
    • Consumer-goods
    • Education-management
    • E-learning
    • Financial-services
    • Fundraising
    • Government-administration
    • Health-wellness-fitness
    • Hospital-health-care
    • Hospitality
    • Information-technology-services
    • Insurance
    • Legal-services
    • Leisure-travel
    • Outsourcing-offshoring
    • Pharmaceuticals
    • Real-estate
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • On Premises
    • Web-based
    • Android
    • Windows
    • Linux
    Support
    • Email
    • Phone
    • 24x7 Support

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • INR (₹)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    • One-Time Payment
    Vendor pricing page Try Software Demo Get Free Trial
    Visit website

  • Zoho Voice

    Zoho Voice provides you with inbound/outbound call options for 100+ countries. With its advanced feature set and in-house infrastructure it has the capacity to cater to businesses of any size be it ... read more about Zoho Voice

    Entry Level Price
    Contact vendor
    Free Trial
    15 Days
    Pricing Type
    Usage Based
    40% in Telephony Software

    Features
    • Auto-Dialer
    • Call Center Management
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Predictive Dialer
    • Reporting & Analytics
    • Telemarketing Management
    • Voice & Data Integration
    • VoIP

    Key Details
    Industries
    • Outsourcing-offshoring
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Email
    • Chat
    • Phone
    • Weekdays

    Packages
    Pricing Type
    • Usage Based
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Free Trial
    • 15 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page Try Software Demo Download Pricing Document
    Visit website

  • Connect-EZ

    Numberless telephony eliminating friction in voice/video calling for customer support. We enable voice/video calls from websites as well as Android and iOS apps. We currently provide an easy to use WordPress plugin ... read more about Connect-EZ

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telephony Software

    Features
    • Voice & Data Integration
    • VoIP

    Key Details
    Industries
    • Airlines-aviation
    • Leisure-travel
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Email
    • Support Days
    Training
    • Documentation

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Alohaa

    Alohaa is a cloud communication platform that provides omni-channel products - Virtual phone numbers, IVR, Cloud Telephony, Whatsapp API, Bulk SMS, Voice Broadcasting for businesses. With its cloud-based infrastructure, Alohaa offers flexibility ... read more about Alohaa

    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Pricing Type
    Contact Vendor
    100% in Telephony Software

    Features
    • Call Center Management
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Reporting & Analytics
    • VoIP

    Key Details
    Industries
    • Alternative-dispute-resolution
    • Apparel-fashion
    • Architecture-planning
    • Automotive
    • Broadcast-media
    • Commercial-real-estate
    • Construction
    • Consumer-services
    • Education-management
    • E-learning
    • Events-services
    • Financial-services
    • Health-wellness-fitness
    • Hospital-health-care
    • Hospitality
    • Import-export
    • Information-technology-services
    • Legal-services
    • Logistics-supply-chain
    • Management-consulting
    • Marketing-advertising
    • Nonprofit-organization-management
    • Package-freight-delivery
    • Political-organization
    • Real-estate
    • Retail
    • Telecommunications
    • Warehousing
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Android
    • Windows
    Support
    • Email
    • Chat
    • Phone
    • Support Days
    Training
    • Webinar
    • Documentation

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • INR (₹)
    Free Version
    • No
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Annual Subscription
    Vendor pricing page Try Software Demo Get Free Trial
    Visit website

  • Letsdial

    LetsDial is a prominent provider of VoIP services, specializing in wholesale solutions tailored for businesses of all sizes. They offer a comprehensive range of services including SIP trunking, international toll-free numbers, and ... read more about Letsdial

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Per User
    20% in Telephony Software

    Features
    • Auto-Dialer
    • Call Center Management
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Predictive Dialer
    • Reporting & Analytics
    • Telemarketing Management
    • Voice & Data Integration
    • VoIP

    Key Details
    Industries
    • Telecommunications
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guide
    • Video
    • Blog

    Packages
    Pricing Type
    • Per User
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • Ringflow

    Ringflow, the epitome of technological advancement in the realm of cloud contact centers. With its AI-powered capabilities and robust infrastructure, Ringflow sets a new standard for seamless customer interactions across multiple channels. ... read more about Ringflow

    Entry Level Price
    $9.99 Per Month
    Free Trial
    N/A
    Pricing Type
    Per User
    40% in Telephony Software

    Features
    • Auto-Dialer
    • Call Center Management
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Predictive Dialer
    • Reporting & Analytics
    • Telemarketing Management
    • Voice & Data Integration
    • VoIP

    Key Details
    Industries
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guide
    • Video
    • Blog
    • Case Studies

    Packages
    Pricing Type
    • Per User
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Payment Frequency
    • Monthly Payment
    Vendor pricing page Download Pricing Document
    Available Packages
    Standard
    $9.99 Per Month
    Visit website

  • Cloud PBX

    Cloud PBX is a cloud-based phone system that helps to manage calls over the Internet. It allows agents to connect remotely, handle inbound and outbound calls, and access advanced features. The system ... read more about Cloud PBX

    Entry Level Price
    $50 Per Month
    Free Trial
    Available
    Pricing Type
    Flat Rate
    70% in Telephony Software

    Features
    • Auto-Dialer
    • Call Center Management
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Predictive Dialer
    • Reporting & Analytics
    • Telemarketing Management
    • Voice & Data Integration
    • VoIP

    Key Details
    Industries
    • E-learning
    • Financial-services
    • Gambling-casinos
    • Insurance
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • 24x7 Support
    Knowledge Base
    • Help Guide

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • Available Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Start
    $50 Per Month
    Standard
    $75 Per Month
    Enterprise
    $100 Per Month
    Visit website

  • SIP TRUNK

    A SIP trunk is a service that lets businesses make and receive calls over the internet instead of traditional phone lines. It uses the Session Initiation Protocol (SIP) to manage voice communication. ... read more about SIP TRUNK

    Entry Level Price
    $50 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Telephony Software

    Features
    • Auto-Dialer
    • Call Center Management
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Reporting & Analytics
    • Voice & Data Integration
    • VoIP

    Key Details
    Industries
    • E-learning
    • Insurance
    • Investment-banking-venture
    • Marketing-advertising
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • In-person
    • Documentation

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Available Packages
    Start
    $50 Per Month
    Growth
    $75 Per Month
    Enterprise
    $100 Per Month
    Visit website

  • Auto Dialer

    An Auto Dialer is a tool that automatically calls multiple numbers, saving your team from manually dialing. It skips busy signals, voicemails, and unanswered calls, connecting agents only to live prospects. This ... read more about Auto Dialer

    Entry Level Price
    $50 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    50% in Telephony Software

    Features
    • Auto-Dialer
    • Call Center Management
    • Contact Management
    • IVR/Voice Recognition
    • Reporting & Analytics
    • Voice & Data Integration
    • VoIP

    Key Details
    Industries
    • E-learning
    • Health-wellness-fitness
    • Leisure-travel
    • Retail
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • In-person
    • Documentation

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Available Packages
    Start
    $50 Per Month
    Growth
    $75 Per Month
    Enterprise
    $100 Per Month
    Visit website

  • WebRTC

    WebRTC (Web Real-Time Communication) is a technology that lets you make voice or video calls directly from a browser without needing extra software or plugins. It’s perfect for real-time communication like video ... read more about WebRTC

    Entry Level Price
    $50 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Telephony Software

    Features
    • Auto-Dialer
    • Call Center Management
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Telemarketing Management
    • Voice & Data Integration
    • VoIP

    Key Details
    Industries
    • Banking
    • Broadcast-media
    • E-learning
    • Financial-services
    • Hospital-health-care
    • Media-production
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • 24x7 Support
    Training
    • In-person
    • Documentation

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Available Packages
    Start
    $50 Per Month
    Growth
    $75 Per Month
    Enterprise
    $100 Per Month
    Visit website

  • DID Numbers

    DID (Direct Inward Dialing) numbers are virtual phone numbers that let businesses create local or toll-free numbers in different regions without needing physical offices. They allow customers to call a local number, ... read more about DID Numbers

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Usage Based
    100% in Telephony Software

    Features
    • Auto-Dialer
    • Call Center Management
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Reporting & Analytics
    • Voice & Data Integration
    • VoIP

    Key Details
    Industries
    • Broadcast-media
    • E-learning
    • Financial-services
    • Health-wellness-fitness
    • Hospital-health-care
    • Leisure-travel
    • Marketing-advertising
    • Media-production
    • Retail
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • 24x7 Support
    Training
    • In-person
    • Documentation

    Packages
    Pricing Type
    • Usage Based
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • SMS Services by COnnection Type

    Different businesses require different methods to send and manage SMS. SMPP (Short Message Peer-to-Peer Protocol) is the best choice for high-volume SMS traffic, offering speed and reliability for large enterprises and telecom ... read more about SMS Services by COnnection Type

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Usage Based
    50% in Telephony Software

    Features
    • Call Center Management
    • Contact Management
    • Reporting & Analytics

    Key Details
    Industries
    • Banking
    • Commercial-real-estate
    • Education-management
    • E-learning
    • Financial-services
    • Health-wellness-fitness
    • Hospital-health-care
    • Hospitality
    • Leisure-travel
    • Logistics-supply-chain
    • Marketing-advertising
    • Real-estate
    • Retail
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • Chat
    • Phone
    • Weekdays
    Training
    • Webinar
    • Documentation

    Packages
    Pricing Type
    • Usage Based
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Dialaxy

    Dialaxy introduces a cutting-edge cloud telephony system, redefining virtual communication through the Internet Protocol. Beyond VoIP calls, users seamlessly manage SMS and voicemails via our mobile and web apps. Dialaxy offers virtual ... read more about Dialaxy

    Entry Level Price
    $10 Per Month
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telephony Software

    Features
    • Call Center Management
    • Call Monitoring
    • Contact Management
    • IVR/Voice Recognition
    • Predictive Dialer
    • Reporting & Analytics
    • Telemarketing Management
    • Voice & Data Integration
    • AI Features

    Key Details
    Industries
    • Bpo
    • Human-resources
    • Information-technology-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Android
    • Windows
    • Linux
    Support
    • Email
    • 24x7 Support

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Available Packages
    Basic
    $10 Per Month
    Plus
    $20 Per Month
    Pro
    $30 Per Month
    Visit website

Why Trust Goodfirms

Goodfirms is the world’s leading reviews and ratings company featuring 110,000+ tech companies from across the globe, complete with 80,000+ humanly vetted client reviews, detailed portfolios, hourly rates, employee strength, and more to help you choose your perfect tech partner.

Humanly-Vetted Client Reviews

Our researchers have personally vouched for the authenticity of 80,000+ client reviews by speaking directly with clients, cross-checking project details, timelines, and results to ensure 100% credibility.

Data-Driven Rankings

Data powers our company listings. Every company listed is evaluated based on its expertise, experience, market presence, reviews, and client satisfaction rate, which helps buyers confidently choose the right tech partner.

Global Trust & Recognition

Goodfirms is trusted by 110,000+ businesses in 160+ countries to connect with reliable tech partners. Our reputation is built on 80,000+ verified reviews and rankings you can trust.

Transparency In Detail

From verified client reviews and portfolio highlights to service focus and pricing, Goodfirms provides a 360-degree view of every company, helping 2+ million monthly users find the perfect tech partner.

Frequently Asked Questions

Is choosing telephony software solutions a worthwhile decision?

Yes, choosing reliable telephony software solutions certainly makes sense if you want to streamline and automate your call center operations. The tool transmits the voice and data electronically, which helps to enhance customer interaction. As said earlier, the VoIP or telephony system utilizes internet-powered devices to make or receive calls. 

The computer telephony software implementation allows you to curtail your resource expenditure and get best-in-class accessibility. You can connect anywhere and respond to customer queries in real-time.

How does the telephony software work?

A telephony system’s primary function is to convert analog signals into digital signals over the internet connection. The software makes use of telephony or VoIP servers for connecting the calls. For telephony system software to work efficiently, you need a high-speed internet connection, a modem, and a router.

The working of telephony solutions also includes VoIP configuration and VoIP service providers. The advanced technology has minimized all drawbacks of traditional landline phone calls, such as long waiting hauls and drop calls. The cloud telephony software stores all vital customer data securely via an online dashboard. You can even adjust the customer contacts and business numbers with ease.

Who can use the telephony related software?

There is no doubt that call centers worldwide can unleash many benefits from the best telephony software. But they are not alone to take advantage of this excellent tool. The list includes other industries and business domains, such as those involved in providing customer services.

The other businesses that can implement telephony related software are the online e-commerce platforms and the hospitality industry. Financial institutions travel, tour companies, real-estate agencies, and the healthcare sectors are also using telephony applications.

What is the difference between VoIP telephony and IP telephony applications?

The terms VoIP telephony and IP telephony are used interchangeably, but there is a difference between them. IP telephony is an advanced solution that utilizes the internet-enabled communication system such as fax and other devices. It is much cost-efficient in comparison to landline telephones and is equipped with various features. 

VoIP or the voice over internet protocol is a modern technology primarily used to initiate and receive calls over the internet. It is also affordable, scalable, flexible, and helps to boost productivity. Also, VoIP tools can integrate with other systems easily.

How does telephony system software enhance customer experience?

The computer telephony software has streamlined various call center and customer service-based operations to amplify customer satisfaction and experience. Business implementing and using telephony software systems can upsurge their sales and meet customer’s demands.  

Even the free telephony software provides all customer data and relevant information at fingertips, including the sales history, past complaints, etc. It also improves the customer knowledge base by integrating the telephony software with VoIP systems such as Tox or Jami. It allows customers to check previous reviews and comments before making a purchase. 

Furthermore, if you are using cloud telephony software, the customers can contact your agents on their preferred channels. Some customers may prefer human operator assistance, while some may choose to use live chat or email. The software can automatically generate support tickets for customers.

How Much Does the Telephony Software Cost?

Usually, all software applications’ cost primarily depends on the features, functionalities, deployment method, benefits, and available support from the vendor. You may come across a few best free and open source telephony software such as Asterisk and Bitrix24. 

While exploring the extensive list at Goodfirms, you will discover cost-effective telephony software examples like VolP.ms, priced as low as $0.25 per month, and AVOXI Genius starting around $8 per month.

Related Categories

Call Center Software
VoIP Software
Auto Dialer Software
Call Tracking Software
IVR Software
Predictive Dialer Software

Trending insights from Goodfirms

Valuable insights from top experts accelerate decision-making.

Most Popular AI Automation Tools for Small Businesses
AI Automation Tools

Most Popular AI Automation Tools for Small Businesses

The most popular AI automation tools for small businesses help automate repetitive and operational tasks, focusing on high-impact strategic initiatives. ... Read research article

On-Device Intelligence: How Apple’s Core ML and Google’s ML Kit Redefine the Future of Platform-Specific Apps
App Development Software

On-Device Intelligence: How Apple’s Core ML and Google’s ML Kit Redefine the Future of Platform-Specific Apps

Apple’s Core ML and Google’s ML Kit progresses with on-device intelligence. A deep dive into their high-performance, platform-specific AI. ... Read research article

Leading Server Product Lines for Uninterrupted Business Continuity
Server Management Software

Leading Server Product Lines for Uninterrupted Business Continuity

This blog highlights the top server products for uninterrupted business continuity, seamless operations, high uptime, and robust performance. ... Read research article

Read all research articles
compare software image
Compare