Best Artificial Intelligence Software

Artificial Intelligence software is being utilized progressively in the market as a part of business programming to computerize procedures. An AI platform includes profound learning and machine calculations to robotize business errands. These automated processes save organizations much energy and time, empowering human resources to work more profitably and efficiently. Artificial intelligence software makes work less demanding for individuals by updating their abilities. Are you looking for such AI software to catalyze your company's operations? Here is a list of the top Artificial Intelligence software companies by GoodFirms for you to select the best one that fits your requirements.

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List of Top Artificial Intelligence (AI) Software

  • TheEye

    TheEye is an IPA Intelligent Process Automation platform
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    TheEye is a Process Automation platform with Artificial Intelligence (RPA+AI) that prioritizes human talent over repetitive tasks and guarantees return of investment in less than 6 months. We develop software robots that mimic our behaviour to co-work with humans. They take care of the expensive tasks that no one likes to do, with no breaks, reducing costs plus error-free. So human talent is then ... read more about TheEye

    Entry Level Price
    $720 Per Year
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    25% in Artificial Intelligence Software
  • Skyl

    Automated Machine Learning Platform
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    Skyl is an incredible unified platform that simplifies the end-to-end implementation of Machine learning through easy to use guided modules. It allows you to tackle your core business problem and derive successful models with least amount of time and cost. ... read more about Skyl

    Entry Level Price
    $199 Per Month
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    Category Focus
    100% in Artificial Intelligence Software
  • WotNot

    Automate your conversations at scale
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    WotNot is the best no code chatbot platform to build AI bot easily without coding. It will help you to automate your customer interactions at scale with chatbots. You can solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future ... read more about WotNot

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    25% in Artificial Intelligence Software
  • ariv.ai

    Your personal knowledge bot
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    Discover, Organize and Provision Knowledge right where you work. Overwhelmed by the number of messages and channels in your MS Teams group or Slack workspace? Ariv.ai uses natural language understanding to help you stay organized and find knowledge or information from conversation threads whenever you need it. Ariv is a personal knowledge keeper that organizes and lets you discover organizational ... read more about ariv.ai

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    30 Days
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    100% in Artificial Intelligence Software
  • GiniMachine

    AI-based Decision Making Software
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    Clients choose GiniMachine for its flexibility, accuracy, and ease of use. Relying on GiniMachine you opt for financial risk reduction and stable growth. Target Markets: Lending, Telecom, Collection, Scoring, Auto Dealerships, Brokerage, Marketing, Banking. ... read more about GiniMachine

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    34% in Artificial Intelligence Software
  • FlowUp

    Cross-Channel Follow-up and Marketing Automation Platform
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    FlowUp is a Next Generation Follow-up Automation software that empowers you with automated follow-ups to design your own workflow to reach your leads at their most preferred communication channel. FlowUp strengthens your follow-up with multiple channel outreach with Calls, SMS, MMS, Surveys, Press 1 campaigns. It gives your campaign a sharp edge with its Inbound strategy to stay connected with you ... read more about FlowUp

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    14 Days
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    100% in Artificial Intelligence Software
  • Augmentir

    Intelligently guide, remotely support, and continually improve your frontline workforce.
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    Augmentir is the first of the next generation of connected worker platforms that enable rapid and sustainable digital transformation for manufacturing and service companies of any size. Augmentir combines Enterprise Augmented Reality with Artificial Intelligence to help you empower your frontline workforce to do their best work – close the skills gap, seamlessly capture tribal knowledge, and sei ... read more about Augmentir

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    33% in Artificial Intelligence Software
  • muse.ai

    Next-gen video platform with AI-powered video search
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    muse.ai provides cost-effective video hosting and streaming for businesses and individuals. Using muse.ai you can store, share, and embed videos and video collections. One of its unique features is content based search that lets you find moments of interest. We provide a lightweight yet powerful video player that supports adaptive streaming, subtitles, search, chapters, casting to remote device ... read more about muse.ai

    Entry Level Price
    $5 Per Month
    Free Trial
    14 Days
    Category Focus
    50% in Artificial Intelligence Software
  • LOGIQ

    Delivering Always-on Applications and Infrastructure at Scale
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    LOGIQ is the creator of the LOGIQ platform, a converged data analysis software that brings ingest, indexing, search, SQL, and streaming capabilities backed by any S3 compatible object-store. LOGIQ Log Insights is built on this converged architecture bringing scalability and simplicity to your IT operations analytics projects. The converged architecture enables rapid integration with AI platforms f ... read more about LOGIQ

    Entry Level Price
    $500 Per Month
    Free Trial
    30 Days
    Category Focus
    100% in Artificial Intelligence Software
  • Yext

    Answer every question about your business.
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    Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to deliver relevant, actionable answers wherever customers, employees, and partners look for information. For over 15 years, thousands of ... read more about Yext

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    10% in Artificial Intelligence Software
  • KLoBot

    A DIY AI-powered Chatbot builder software
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    KLoBot is a DIY AI Chatbot Builder that allows you to create text+voice based conversational chatbots within minutes using an easy drag+drop skill interface, giving your bot instant superpowers to use across your favorite channels. KLoBot platform is robust, secure, and incredibly intelligent designed for business users to create chatbots and deploy easily on your favorite channels along with pre ... read more about KLoBot

    Entry Level Price
    $1000 Per Year
    Free Trial
    15 Days
    Category Focus
    100% in Artificial Intelligence Software
  • Vue.ai

    A.I. Designed For Retail
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    Vue.ai helps retailers grow revenue multi-fold with the power of A.I. that constantly learns and re-learns customer behavior as it relates to their business needs. Vue.ai allows every retailer to customize A.I. personalization models to work best for their business. The systems build nuanced shopper profiles for every shopper by learning from their actions on the site and mapping it to rich produc ... read more about Vue.ai

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    100% in Artificial Intelligence Software
  • Pypestream

    Resolve customer issues instantly with conversational AI
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    Turn your enterprise into a conversational powerhouse with all-in-one cloud messaging. Always-on customer care. Provide your customers with a 24/7 immersive gateway to your business. Secure Transactional Messaging: Deliver rich, dynamic experiences with strict data privacy and get users to resolution. Full-Stack Platform: Leverage automation, conversational analytics, agent escalations, and self-s ... read more about Pypestream

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    20% in Artificial Intelligence Software
  • ParallelDots ShelfWatch

    Real-time shelf monitoring insights for your perfect store
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    ParallelDots ShelfWatch is a leading image recognition AI solution company. ParallelDots ShelfWatch for FMCG/CPG companies and retailers globally, helping them optimize their in-store execution and maximize their sales ParallelDots ShelfWatch has a proven model to deliver higher ROI than other retail Image Recognition solutions due to its superior technology that is fast to set up, accurate, an ... read more about ParallelDots ShelfWatch

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    30 Days
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    100% in Artificial Intelligence Software
  • FutoLearn

    World’s 1st AI schooling for young aspirants in class 1 to 12
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    1. Trust Get started with the best in Teacher Training 2. Experience Strong global presence with unparalleled learning experience 3. Affordable Reasonable course fee and complete tutor guidance 4. Placement Assistance 100% placement assistance / Assistance to setup your own AI school 5. Projects Hands on Live Project on UN Sustainable Goals 6. Communities Networking oppo ... read more about FutoLearn

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    7 Days
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    30% in Artificial Intelligence Software
  • Twik

    To make it easy, we automated everything.
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    Twik automatically personalizes eCommerce + B2B websites to increase Sales & Revenue. Based on unique machine learning algorithms capable of understanding anonymized visitors, site structures and traffic, Twik provides your visitors with products according to their intent and engaging experience for all users. twik announced one of the promising startups for customers experience and selected 5 of ... read more about Twik

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    30 Days
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    50% in Artificial Intelligence Software
  • SentiSight AI

    Build and deploy image recognition models without the need for coding.
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    SentiSight.ai is a web-based platform that can be used to label images and for developing AI-based image recognition applications. Build, label, train and deploy your very own image recognition model using our interactive and user-friendly platform without the need of coding or previous AI knowledge. Models can be trained online or offline depending on the requirements of the user. SentiSight.ai o ... read more about SentiSight AI

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    100% in Artificial Intelligence Software
  • Alie

    AI-powered Recommendation Engine for Websites and Apps
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    Alie is Muvi’s AI-powered Recommendation Engine useful for websites & mobile applications. Alie captures and analyzes user data to make accurate product/content recommendations in real-time as per individual user’s tastes and preferences. Best suited for streaming services, e-commerce sites, and EdTech portals, Alie is known for hassle-free integration and commits to 100% Transparent data usa ... read more about Alie

    Entry Level Price
    $99 Per Month
    Free Trial
    14 Days
    Category Focus
    100% in Artificial Intelligence Software
  • Adobe Sensei

    Power incredible experiences with AI.
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    Power incredible experiences with AI. Designing and delivering the perfect customer experience can be complicated. Adobe Sensei uses AI and machine learning to make it easier — helping you create effortlessly, make informed decisions, and target marketing for better results. Check out our new video to see what’s possible with Adobe Sensei. ... read more about Adobe Sensei

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    50% in Artificial Intelligence Software
  • Daisee

    Daisee gives you a deeper understanding of your customer interactions.
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    Daisee builds technology to provide access to deep insight into the behavioural and emotional dynamics of your customers with the most accurate AI-powered, fully-automated AQM available for more impactful coaching, improved commercial outcomes and compliance monitoring. Daisee analyzes and automatically scores 100% of customer interactions using a world-first automated, digital quality scorecar ... read more about Daisee

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    33% in Artificial Intelligence Software
  • Keatext

    Your most impactful CX improvements start here
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    Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization. - Bring forward decisions with impact - Monitor every stage of the customer journey ... read more about Keatext

    Entry Level Price
    $550 Per Month
    Free Trial
    14 Days
    Category Focus
    33% in Artificial Intelligence Software
  • IntelliBuddies

    AI - Driven Unified Platform for Automation
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    IntellliBuddies provides an umbrella platform for the new age digital technologies to seamlessly integrate, collaborate and automate enterprise applications. It provides Rapid Digital Automation (RDA) across industry verticals through its built-in RPA engine, custom development prospects, integration with cognitive services and workflow engines. A library of fundamental blocks that are used to eff ... read more about IntelliBuddies

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    30 Days
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    50% in Artificial Intelligence Software
  • Cerebra

    Experience Operational Excellence with Edge Intelligence
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    Cerebra Industrial AI and IoT Platform integrates physics, heuristics, and ML-based models to generate actionable business insights. Flutura is an AI Solutions company focused on improving two core business objectives of "Asset Uptime" and "Operational Efficiency". We do this with Cerebra, our AI Platform tuned for IIOT in Oil & Gas, Specialty Chemicals, and Heavy machinery manufacturing industrie ... read more about Cerebra

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    50% in Artificial Intelligence Software
  • Rayven

    Rayven solves real-world problems with AI + IoT solutions.
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    Rayven is a codeless AI and IoT platform used for creating, operating and optimizing brilliant commercial and industrial real-time monitoring, control and predictive analytics solutions. Quick-to-deploy, simple-to-use and affordable; we use our platform and unrivaled Data Science expertise to solve real-world problems and enable our customers to achieve their business goals – not just their tech ... read more about Rayven

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    33% in Artificial Intelligence Software
  • Mindsay

    Scale up your customer support with Conversational AI.
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    Mindsay makes customer interactions simple and efficient using conversational automation. We help customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, allowing for ... read more about Mindsay

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    33% in Artificial Intelligence Software
  • NICE CXone

    Software that makes every customer experience extraordinary.
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    AI that drives smarter resolution. Conversational AI bots for voice & chat interact with customers for more natural, personalized assistance, powered by artificial intelligence. Eliminate endless voice prompts and blind transfers. Fully and conversationally resolve customer service and support needs. Leverage a unified cloud platform to unlock rich content & data integration. Serve more custom ... read more about NICE CXone

    Entry Level Price
    $71 Per Month
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    25% in Artificial Intelligence Software
  • Magnet

    The Ultimate Audience Engagement Solution for Publishers
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    Magnet, our AI-powered audience engagement platform for online media companies, may help you automate operations and change the way you provide news. Show relevant news stories, give personalized recommended news, create subject pages, send customised newsletters, and activate smart topic alerts for a personalized storytelling experience. Magnet's AI software, which runs on Klangoo's strong Semant ... read more about Magnet

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    100% in Artificial Intelligence Software
  • Kicksta

    Get Real Instagram Followers Using Our Powerful Growth Tool
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    We provide Instagram growth service to over 100k Instagram accounts of influencers, social media managers, business owners, and agencies, growing followers organically through our proprietary AI-powered technology, meticulously developed over the last 5 years. This way, our customers are assured they get steady growth without spam, bots, and fake followers. Simply put, our emphasis is on organic g ... read more about Kicksta

    Entry Level Price
    $69 Per Month
    Free Trial
    14 Days
    Category Focus
    100% in Artificial Intelligence Software
  • Sirius

    All in one Conversational AI platform
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    Sirius is a Conversational AI platform developed by Data Semantics to reimagine the customer journey across acquisition, engagement and retention. With over 5 years of expertise in AI and Conversational Automation, Sirius has been built to help brands deliver personalized, satisfying customer experiences anytime, anywhere. The goal is to make it easy for customers to interact with businesses a ... read more about Sirius

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    100% in Artificial Intelligence Software

Buyer’s Guide

Buyer's Guide to Artificial Intelligence Software

The world is technologically evolving at a rate that may have been unachievable several years ago. Terms such as Machine Learning (ML), Augmented Reality (AR), and Natural Language Processing (NLP) define advancements in human-computer interactions and their applications today. 

The aforementioned fields come under the bigger collective of Artificial Intelligence (AI), which has been the center of computer science innovation for the last half-century. With unprecedented innovation in the field thanks to complementary advancements in associated areas of computing, AI development will soon be the pathway to judge a company or nation’s technological superiority. 

The Buyer’s Guide to Artificial Intelligence Software has been created to answer customer queries, highlight its advantages, and provide different business pricing alternatives. The ambition is to ensure users are aware of all possible aspects of their software before purchase.

What is Artificial Intelligence?

AI is the reproduction of human behavior in machines to ensure they perform a specific task and achieve resultant goals expected from those tasks, with discipline and adherence to constraints. More specifically, it is the branch of Computer Science that deals with making machines intelligent. 

The human mind is renowned for its ability to learn, compute, and solve complex problems with high efficiency. AI intends to replicate these behavioral characteristics into machines, which can then process large tranches of data through methods such as natural language processing, and deep learning to better aid human output when accomplishing tasks together. 

The term ‘Artificial Intelligence’ was coined in 1955, after a group of the best minds in computer science viz. John McCarthy, Marvin Minsky, Nathaniel Rochester, and Claude Shannon, collaborated to publish a proposal for a study into the then-nascent branch of computing. 1956 is generally considered the birth year of the field, after the landmark ‘Darthmouth Conference’. 

 The field as we know it today has evolved from the path-breaking study of  Neural Networks in the 1950s, the application of NLP techniques in the ‘60s, the rise of ML in the ‘70s and ‘80s, and now modern-day implementation of Deep Learning techniques.

What are the types of Artificial Intelligence?

Depending on the source you refer to, there may be multiple ways to segment AI. On a surface-level differentiation table, AI can be distinguished into two key sects - Strong AI and Weak AI. 

Strong AI systems solve complex problems that may be strongly related to humans, without needing personnel to intervene. It processes a large volume of data to infer situations. E.g., It is used in hospitals to help perform complicated surgery. 

Weak AI ensures machines accomplish just one task, considering a limited data set. E.g., Chess-playing machines/computer programs. 

AI is also classified based on the type of functionality it tries to perform. The four types of AI, in this case, are as follows - 

  • Reactive AI - The simplest kinds of AI, these machines react to present situations or conditions akin to human beings’ reactions to stimuli. It cannot use learning to determine reactions to specific situations since they do not have memory. They are used to respond to a limited set of inputs. 
  • Limited Memory AI - As the name suggests, these AI machines can store data limited to the recent past, on which it determines immediate actions or decisions. E.g., Self-driving cars.
  • Theory of Mind AI - Though this kind of AI is largely conceptual at this point, it is considered the future of the field. Theory of Mind AI will have capabilities that can manage and determine human emotions, interacting with persons based on belief, values, and structured thought processes. Understanding conditional human development will be key to harnessing the true power of this type of AI, which can help it comprehend human needs and thoughts better. 
  • Self-Aware AI - Considered the final form, Self-Aware AI exists only as a hypothetical scenario. Here, the machine has exceptional intellectual ability, desires, beliefs, and communication capabilities, as well as other complex behavioral characteristics similar to, if not superior to, human beings. Put simply, the machine is self-conscious. E.g., Several Hollywood movies, like the ‘Terminator’ series, put self-aware, programmed machines on a warpath against humans.     

What are the trends in AI?

AI software and its adjoining fields of computing science are undergoing large scale enhancements in code and form as well as implementation over the horizon. Some of the trends set to impact what software is used for ai are as follows - 

  • AI-enabled smart chips - In 2019, Qualcomm launched the Snapdragon 865 processor, integrating AI performance-enhancing toolkit chips onto them. The AI software laden algorithms programmed onto these chips will help applications such as photography, visual and virtual assistants, OIC, AI-based translation of the text, etc., process information faster thereby increasing human interaction and satisfaction with AI components.  
  • Robotic Process Automation - Administrative tasks are repetitive. Filling forms, generating RFPs, producing reports are essential administrative tasks that constantly eat up human resource times. AI solutions will now execute a variety of these tasks reducing the mundane nature of jobs for humans. 
  • AI-powered cybersecurity - AI has been at the forefront of increasing visibility of transactions, ascertaining fraud, and keeping checks on unsecured/unaccounted access. It is important to keep these developments going. 
  • Increased efficiency in Machine Learning - AI can be used to enhance Automated Machine Learning (AML), which can be implemented throughout organizations and institutions to make business processes efficient. Professionals can use tools such as Google Cloud AutoML to program complex processes and workflows in a jiffy. 
  • AI and IoT- IoT devices have formed a key component of people’s lives, be it smart speakers or intelligent home care devices. AI implementation on these devices to enhance the features already afforded to users such as complex voice analysis and implementation of tasks, ‘Master Readers’ to calculate measurements of certain compounds, etc., all of which can make human lives more productive.

How has Artificial Intelligence impacted society in the 21st century?

Modern society depends a lot on computing to help accomplish a variety of tasks. From creating ideal temperatures in refrigerators to store grocery to widespread application in government defense systems, basic AI systems are near-ubiquitous. 

Machines such as Roomba have taken the home care industry by storm. Clever implementation of AI has resulted in cleaning tasks being conducted efficiently. Kismet, a social smart bot manufactured by researchers at MIT,  is an AI machine that can converse emotionally with humans. 

Powerful AI software is at our fingertips as well. Applications such as SIRI and Alexa hone in on human needs to accomplish tasks on iOS and Amazon devices. The help retrieves instant answers, using the internet, as well as accomplish a set of limited tasks. 

One of the biggest advancements in AI has been the implementations (and adoption) of self-driving or autonomous vehicles.  E.g., Tesla’s models rely on advanced AI features and hardware upgrades to navigate through cities and open roads alike. 

Similarly,  hospitals around the world have become accustomed to having AI devices take over important processes. Some of them include measurement of dosages to patients during a procedure and surgical assistance.  AI-powered robots have been taken up in the disinfection of hospitals as well to check the spread of dangerous diseases. 

Elsewhere, artificial intelligence software is being put to use in molecular biology and biotechnology to analyze compounds, viruses, and bacteria to ensure pandemic-like situations can be better forecasted and combated. 

Marketers have used AI to achieve better positioning, awareness, and sales for their brands. Chatbots converse with users on a website and guide them in decision making, by simply computing the nature of their input. AI is also used to analyze big data of digital marketing campaigns and tweak them based on daily analysis, without human intervention. 

In the entertainment sector, Over the Top (OTT) platforms such as Netflix run recommendation engines and predictive analysis tools anticipate user behavior, tastes. They keep their libraries updated on this information as well as suggest new shows in every region or language to the user. 

With significant contributions to the fields of astronomy, customer service support, as well as logistics, AI’s implementations are endless in the modern era. 

What is an AI software?

Artificial Intelligence (AI) software consists of an algorithm or even a set of algorithms that help machines execute an array of tasks by analyzing data patterns and, in some cases, learning from memory. AI solutions help machines mimic human capabilities to a certain degree. The problem-solving capability and decision-making processes of machines improve considerably, which helps us automate specific operations at the hands of machines.  

AI tools include functionalities such as machine learning, natural language processing, and speech and voice recognition. The purpose of artificial intelligence tools is to help build applications and devices which help users in specific functions. 

Chatbots, robots, drones, etc., are the best examples that often contain AI software of some kind. Artificial intelligence solutions have a variety of applications, and their importance to humanity is only set to grow.

Why has there been a sudden push to adopt AI Software in Businesses?

AI programs have been identified as path-breaking in many business sectors. With organizations seeking to extract maximum revenue through the deployment of automation techniques and newer, enhanced versions of data analysis, artificial intelligence tools’ popularity has sprung up in several sectors. Some reasons why businesses have pushed hard to adopt artificial intelligence solutions are as follows - 

Enhanced Automation - The best artificial intelligence software often contributes to automation, which reduces the load on manpower and effectively completes multiple routines. 

Fraud detection- Specifically important for banks, AI tools can analyze hundreds and thousands of transactions and flag suspicious or fraudulent ones. 

Predictive analytics - From companies that want to estimate total inventory stock every week and plan to analysts determining the flux of a sector’s economy - predictive analytics helps businesses to trim excess cost and anticipate economic conditions. 

Control of cash burn - Businesses can better utilize fund flow through the smart implementation of management techniques as analyzed and supported by AI solution data.  

E-commerce innovation - When customers arrive on the landing page of an e-commerce portal, they are suggested multiple products or categories based on their last purchase or browsing history. The recommendation engines are all AI software powered, which results in greater customer engagement and a more active user base. 

Sales estimates - Artificial intelligence software companies often market their products as being able to correctly estimate quarterly sales briefs. This happens through a process called lead scoring. It is often used by B2B sales companies who need to determine the profitability of a client over time. 

Data security - Artificial intelligence solutions help mitigate attempts by hackers to gain access to sensitive files, breaches in the database, or data manipulation by anomaly analysis. 

Customer service-Chatbots run on highly evolved artificial intelligence programs, and help companies engage customers on websites.

Can AI influence VR/AR? If so, How?

With technology behemoths chasing the idea of Augmented Reality (AR) as the next big thing, it is natural that AI experts believe there’s enough room for an amalgamation of the software solution, especially in AR/AI headsets or devices. 

Some ways in which AI and AR software can benefit each other are as follows - 

Environment mapping- This process involves the AI software mapping the environment around the headset/device used, alongside the functionality of the AR software to present a unique mixed reality - the combination of real-world structures and virtual enhancements. 

Accurate depth perception - Using AR devices to measure values of depth and measurement with AI software making decisions on actions that can be taken with the depth.  

Military usage - Highlighting bomb tracks and enemy presence. AI/AR simulations of battle drills, with quantum computing speeds, can deliver instantaneous battle strategies based on historical data and present-day conditions.  

Animation- A mixture of AI and AR can replace the standard method of drawing cartoons with incredible accuracy and a range of characteristics. 

Increased visual optimization: Rendering images to full clarity based on the interest of the user or his eye movements. 

Can AI software be used to overrule human decision-makers in business?

AI solutions provide crystal clear insight into business processes and decisions. Humans are rarely likely to handover important decision making properties to machines unless it’s an exceptional case, like a self-driving car. 

That being said, AI can be used to overrule human decision-makers who may not have covered all their bases while making exceptionally difficult choices on a business. Think about process optimization or even features added to a new mobile.  AI can predict the number of users who have the buying power to purchase a phone of the specified caliber and features. The predictive analytics tool can be used to sharpen insights and necessities to introduce key upgrades. If a human decision-maker decides to turn against the tide, AI can be used to prove him/her wrong. 

How can AI software help in revolutionizing customer experience?

Any marketer will attest to the age-old mantra: The root of a successful business begins with its customer. Personalization of customer experience is a significant step toward satisfying customers in different sectors - be it hospitality or insurance.  Personalization provides customers with a one-to-one connect - something businesses can then turn to for increasing LTV of every customer, thereby increasing brand value. 

Personalization is getting better these days, replicating over a variety of mediums, IVR phone calls, or even email marketing campaigns. You’ve probably never even heard of the most advanced AI-invention - Real-Time Speech Analytics (RTSA). This service helps in identifying users based on their emotions as well as their voice characteristics, preparing human agents for the mood of a customer - helping spring companies to action quicker. 

Businesses also use the new age phenomenon of customer journey analytics. Better recommendation engines, better quality content, etc., result in a higher correlation of business result improvements.

How can AI Software help in streamlining customer service?

One of the most exceptional contributions of AI to customer service has been the development of self-service modules. A few years back, customers used to wait in queues or holding onto telephone lines for the next available agents. AI chatbots and virtual assistants are now prevalent in most quarters of businesses formulating responses and referring to use case scenarios to assist new customers in their queries and tasks. 

24/7 service in business was previously unheard of. Now, with AI intervention, businesses can provide unlimited support for their users, at any time of the day. All users need to do is consult and register queries/issues with the AI interface. 

AI-powered medical devices also help read medical images and provide diagnosis, equivalent to their human counterparts. This reduces the time between consultation and treatment, often for critical patients.

What are the features of AI Software?

Some of the most important features of AI software are as follows - 

Natural Language Dialogue - AI solutions are capable of capturing, processing, and converting spoken dialects into onscreen text through smooth synthesis programs.

Service Dashboards - Just like most analytics platforms, a service dashboard serves as the data hub of most AI tools. Personnel responsible for analysis can simply use the visualization tools to arrive at decisions that affect business performance. 

Automation - Automation of processes is the new buzzword in business town and it is completely possible only due to AI. The removal of manual processes and labor, replaced by machines that work in a routine is a win-win for most businesses. 

Predictive Analytics - This feature within AI tools will help businesses estimate trends in the market rarely seen by competition while helping them soothe out processes in anticipation of trends    

Visual Recognition- AI solutions will help recognize faces (at least on a metaphysical level). It will also help users scan videos and images using ML to identify products and characteristics of images. 

Standard Chatbot design  - All chatbots are designed using prevalent AI algorithms to increase user engagement and enhance customer service. This feature ensures chatbots are designed to the highest quality.

Virtual Assistant - SIRI, Alexa, et al. are stellar examples of the power of AI software when attached to the internet. The software solutions scour the internet for functional answers and usually contain NLP units to help complete user-assigned tasks on the device. Smart speakers are growing in popularity too.

What are the advantages of AI software?

Whether solutions offered are free artificial intelligence software or open source artificial intelligence software, the future of business is heading along to a more automated future. 

Some advantages of AI solutions are as follows - 

  • Data-driven decisions that increase bottom-line and identify business strengths/weaknesses 
  • Predictive analytics to estimate future trends
  • Automation of processes
  • Enabling smarter marketing and sales funnel
  • Enhancing the value of the present product portfolio
  • Third-party software Integrations
  • Physical recognition
  • Workflow design automation
  • Fraud detection and higher security integrity
  • Increased data analysis accuracy

What is the Average Price of AI Software?

Artificial intelligence software comes priced in a variety of models and offerings. 

Open source artificial intelligence software such as Tensor Flow is immensely popular across the business spectrum with their span of offerings.  Free artificial software such as IBM’s Watson and  Apache Mahout are go-to standard solutions for enterprises.

AI solution provider Engati deploys a freemium pricing model, which offers a starting pack for individual or small user bases, while subsequent versions with higher features are priced at $21 and $55 per month.   

There are many ai tools such as Ayasdi and Fixel, who offer a free trial version before businesses can purchase the premium model. The latter’s full version is available at a one-time payment price of $299.   

Most, if not all, AI software companies prefer to price their artificial intelligence software based on the needs of the client’s business. This helps them control the extra processing and cloud storage costs for data. 

How to Choose the right AI Software for your Business?

Choosing the right software for your business is an arduous task. Some of the most important factors to consider before selecting an ai tool to benefit your organization are as follows - 

  • Price and Budget - Several AI software will be priced expensively - considering the computing power necessary. It, therefore, becomes important to consider a mix of the vendor, software version, and add-on features to make the right purchase decision. 
  • Customer support - It’s hard to ignore an AI software solution that’s backed by exceptional customer support. This factor is mandatory, especially when using very complex systems. 
  • Security - Data protection is important for any app, let alone ai tools. Here, the sheer volume of data - predictive, analytics, and historical - suggest the need for there to be best-in-class protection around the databases and prevent theft or fraud of any nature. 
  • Trial versions - Users need to get to grips with the power and functionalities of ai design software. Demo versions help compare ai software reviews and experience the setup first hand. 
  • Feature set - Because of the heavy investment required, it’s important to consider a quantum set of features the AI software must include before purchase. 
  • Software type - Should the purchase be a free, open source AI software or should it be a slightly expensive, paid version? These are important decisions for you to consider just as you consider the brand you purchase the software from.  

Why consider GoodFirms' list of top AI Software?

GoodFirms has assembled a list of the best artificial intelligence software. This list will enlighten prospective purchasers, who can compare the AI tools functionalities and make the correct decision on their purchase. 

This Buyer’s Guide represents information such as cost and implementation specifics of AI programs. GoodFirms’ vault of information will help you make the right choice between free and open source, freemium, or premium AI software. 

Would you prefer reading about other software too? Then, do take time to go through GoodFirms’ software directory to read about multi-disciplinary software as needed for your business.

Comparison of AI Software: IBM Watson vs TensorFlow vs Scikit-learn vs H2O Driverless AI vs Azure Machine Learning Studio

FeatureIBM WatsonTensorFlowScikit-LearnH2O Driverless AIAzure Machine Learning Studio
Company BackgroundIBM Watson is developed by IBM, a multinational technology company known for its hardware, software, and cloud services.TensorFlow is developed by Google, a technology company known for its search engine, software, and cloud computing services.Scikit-Learn is developed by a community of developers and maintained by INRIA, a French research institute.H2O Driverless AI is developed by H2O.ai, a company specializing in AI and machine learning software solutions.Azure Machine Learning Studio is developed by Microsoft, a multinational technology company known for its software, hardware, and cloud services.
TypePre-built AI services & toolsOpen-source machine learning libraryOpen-source machine learning libraryAutomated machine learning platformCloud-based development environment
FocusPre-trained models for specific tasks (e.g., language understanding, image recognition)Flexible framework for building and deploying custom machine learning modelsTraditional machine learning algorithms for various tasksAutomated machine learning for building models with minimal codingDrag-and-drop interface for building and deploying machine learning models
Target UsersDevelopers and businesses wanting to leverage pre-built AI solutionsExperienced data scientists and developersData scientists and developers familiar with PythonData scientists and businesses seeking automated model buildingData scientists and beginners with drag-and-drop environment
CodingMinimal coding requiredRequires coding in PythonRequires coding in PythonMinimal coding requiredNo coding is required for basic tasks. Customization might require coding
Ease of UseEasy to use for pre-built modelsSteep learning curveEasier to use than TensorFlowEasy to use for basic tasksEasy to use for beginners
CustomizationLimited customization optionsHighly customizableLimited customization optionsLimited customization options for models built by Driverless AILimited customization for drag-and-drop models, custom scripts possible for advanced users
ScalabilityScalable based on IBM Cloud usageHighly scalableScalable based on computing resourcesHighly scalableScalable on Azure cloud
PricingPay-as-you-go based on usageFree and open-sourceFree and open-sourceSubscription-basedFree tier and paid plans based on usage
GoodFirms Notes:

IBM Watson

Offers a variety of pre-trained AI models and tools for specific tasks like natural language processing, image recognition, and chatbot development. It's a good option for businesses that want to quickly implement AI solutions without extensive coding
TensorFlow is a powerful and flexible framework used by many researchers and developers to build custom machine-learning models. It requires significant coding expertise.

Scikit-learn

Provides a collection of classic machine learning algorithms for tasks like classification, regression, and clustering. It's a good option for getting started with machine learning or for projects requiring traditional algorithms.
H2O Driverless AI automates the machine learning workflow, allowing users to build models with minimal coding. It's a good option for businesses or data scientists who want to build models quickly without extensive machine-learning expertise.Azure Machine Learning Studio Offers a drag-and-drop interface for building and deploying machine learning models. It's a good option for beginners or those who want a user-friendly environment for working with Azure cloud services for machine learning.

Frequently Asked Questions

Why Do Businesses Need AI Software?

Artificial Intelligence tools help businesses in numerous ways. AI tools leverage data and patterns to learn and imitate human behavior (and human intelligence) and perform various tasks efficiently. AI helps overcome one major limitation of the human brain, the ability to control voluminous data. An AI platform exhibits profound learning and machine calculations’ ability to robotize business processes and improve process efficiency. Business intelligence software makes the work less demanding for individuals and enhances their productivity; for example, Alexa and Google Assistant are industry leaders in powerful and reliable AI tools.

Which Business Sectors Can Use AI Software?

Artificial intelligence is transforming all the major business sectors today, including manufacturing, retail, eCommerce, education, healthcare, business intelligence, security, cybersecurity, surveillance, warehouse management, inventory management, supply-chain management, automobiles, self-driving vehicles, agriculture, construction, transcription, translation, and customer services.

How Does AI Software Help Businesses?

Leveraging Artificial Intelligence Software performs numerous functions to help businesses, including process automation, better utilization/analysis of voluminous business data, improved accuracy with reduction of errors, better customer engagement, improved customer service through virtual assistants/chatbots, increased efficiency, enhanced productivity, predictive analytics to estimate future trends, enhanced marketing through automation, better sales with data-driven performance evaluation and training, identification of business strengths/weaknesses, business insights for better decision making, fraud detection, enhanced security through anomaly/threat detection, operational cost reduction, enhanced profitability.

What Is the Best AI Software?

There is no single AI solution that can match the needs of every business equally. The best AI software for another business may not be the perfect solution for you. To choose the best artificial intelligence software for your business, analyze your business AI needs. Refer to GoodFirms’ list of Top Artificial Intelligence Software with the features, pricing, and reviews of the most popular AI tools and select the one that fulfills your requirements and fits your budget.

What Are the Various Applications of AI Software That Businesses Can Leverage?

The branches or applications of AI that businesses commonly utilize through AI Software include Machine Learning (ML), Natural language processing (NLP), Robotic process automation (RPA), Predictive Analytics, Visual/Optical Character Recognition (OCR), image/facial recognition, visual search, virtual assistant/chatbot designing, speech recognition (text-to-speech, speech-to-text), service dashboards, decision-making, and business insights.

How Much Does Artificial Intelligence Software Cost?

AI solutions vary a lot based on their functions, and the cost of AI software largely depends on the solution’s purpose, features, and capabilities. Artificial intelligence software companies offer multiple packages to choose from, with less-priced, limited features’ Starter plans (for businesses that need only basic AI tools) and higher-priced plans that provide advanced features.

It is possible to get numerous AI software solutions for less than $100 per month; for example, Salesforce Einstein costs $75 per user per month, Azure Machine Learning Studio $9.99 per ML studio workspace per month, IBM SPSS $99 per user per month, and x.ai costs $8 per month. Please check the GoodFirms’ Buyer’s Guide for Artificial Intelligence Software for more details on pricing.

Are There Any Free Artificial Intelligence Software Tools Available?

There are many free and open source AI software options available in the market. Additionally, many Artificial Intelligence Software vendors provide free versions or freemiums of their AI software with limited functionalities; for example, Engatix.ai, Azure Machine Learning Studio, IBM SPSS all offer free AI tools apart from their multiple paid Artificial Intelligence software packages. These free Artificial Intelligence solutions are the ideal choice for your business if you have budget constraints and if the limited features can serve your purpose. Please refer to GoodFirms’ blog on free and open source AI software for more options in free AI tools.

Are AI Software Solutions Secure?

Artificial intelligence software works/operates on data and typically needs to leverage massive volumes of sensitive data, including training data, testing data, and the data on which it operates. Thus, the top AI software solutions available in the market typically ensure robust, multi-layer security to keep the business data safe.

Nevertheless, when you plan to buy AI tools, you must confirm the product’s security features and offerings with the software vendor, including data integrity, backup, sharing, storage, encryption, anonymization, tokenization, vulnerability scanning, etc. Additionally, check the reviews, ratings, and feedback for multiple AI solutions (and their vendors) before choosing one. Refer to the list of best Artificial Intelligence tools curated by GoodFirms for verified software reviews.

Who are best-rated Artificial Intelligence (AI) software on GoodFirms?

The best-rated Artificial Intelligence (AI) software on GoodFirms, based on verified client reviews and ratings, include:

  • BotPenguin - (5/5 Ratings, 16 Reviews)
  • APISCRAPY - (5/5 Ratings, 8 Reviews)
  • H2O Driverless AI - (4.5/5 Ratings, 2 Reviews)
  • IBM Watson - (4.3/5 Ratings, 7 Reviews)
  • Salesforce Einstein - (4/5 Ratings, 1 Review)

What is Artificial Intelligence (AI) software?

AI is the reproduction of human behavior in machines to ensure they perform a specific task and achieve resultant goals expected from those tasks, with discipline and adherence to constraints. More specifically, it is the branch of Computer Science that deals with making machines intelligent. 

What are the different types of AI software?

There are numerous types of AI software, each with its own strengths and applications. Some popular examples include:

  • Machine learning: Used for prediction, classification, and pattern recognition.
  • Natural language processing (NLP): Enables systems to understand and respond to human language.
  • Computer vision: Allows machines to interpret and analyze visual data.
  • Robotics: Combines AI with physical robots for automation and interaction with the real world

Who are free Artificial Intelligence (AI) software on GoodFirms?

Goodfirms has listed 100+ AI Software, based on reviews & ratings, here are some free Artificial Intelligence (AI) Software:

  • BotPenguin - (5/5 Ratings, 16 Reviews)
  • BotStar - (4/5 Ratings, 3 Reviews)
  • ACTA.AI - (0 Reviews)
  • Apache Mahout - (0 Reviews)
  • OpenNN - (0 Review)

What should I look for in an AI software provider?

When choosing an AI software provider, consider the following factors:

  • Experience and expertise 
  • Industry knowledge 
  • Scalability and flexibility 
  • Security and Compliance 
  • Support and training

Can AI software replace human jobs? What impact will it have on my workforce?

GoodFirms connects you with AI providers who focus on augmenting human capabilities, not replacing them. AI can empower your team to be more efficient and productive.

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