Top Call Center Services in New York
Are you searching for call center services in New York offering comprehensive services? Offering services in a market with diverse demographics means you might have a multilingual customer base. It is also crucial that your customer support can serve in multiple languages to provide the best customer experience with your brand. Crafting such a customer experience reinforces a positive and lasting image of your brand in your customer consciousness. While looking for call center companies in New York, you must learn about the services they offer and the impact of their services.
Goodfirms understands what challenges a business can face while gathering such information on numerous firms. Hence, the below directory of top-performing call center outsourcing services in New York has been prepared by Goodfirms using its market intelligence. The directory aims to support your decision-making by providing information such as company content, project portfolio, focus area, services offered, research scores, and reviews. The Goodfirms research team carefully evaluates all the information supplied with this directory. Please feel free to use this reliable record to your advantage and find call center solutions in New York that best suit your business setup.
List of Top Call Center Outsourcing Services in New York
-
#1 Specialty provider of customer care, data, and community support solutions. We build and manage high-performance teams that deliver a more nuanced approach to customer support, data annotation, and marketplace operations. A trusted partner to disruptive startups and iconic brands such as Meta, Google, Faire, Attentive, and Topicals. We bring an exceptional standard to your operations with ... read Hugo reviews & insights
< $25/hr1,000 - 9,9992017NYC, New YorkHugo supported us with onboarding and verification tickets when our CX team was overloaded.
- Anonymous -
Make your business 24/7. Power your growth every day of the year. AnswerForce provides professional and friendly call and chat answering services, virtual reception services, live chat, appointment scheduling, and more. Our team of experienced, customer-focused agents handle your calls 24/7, 365 days a year, so you can focus on growing your business. Designed for the service ... read AnswerForce reviews & insights
NA250 - 9992003NYC, New YorkOverall, they perform well. All interactions are conducted online, and they consistently respond promptly to submitted tickets, usually within an eight-hour workday.
- Anonymous -
OBI Services, a premier outsourcing company based in the Philippines, specializes in providing top-notch virtual assistance, data entry, telemarketing, SAAS support, customer support, chat support, and sales and marketing services. Our mission is to deliver innovative, efficient, and cost-effective solutions tailored to meet the unique needs of our clients. With a commitment to excellence and ... read OBI Services LLC reviews & insights
< $25/hr50 - 2492017NYC, New YorkOBI Services delivered accurate, efficient, and reliable data entry with excellent communication.
- General Partner at Inturact Capital -
Vserve Ebusiness Solutions specializes in end-to-end supply chain support, eCommerce solutions, and digital marketing services, helping businesses optimize operations and scale efficiently. Our supply chain expertise includes procurement, inventory management, order fulfillment, logistics, vendor management, purchase order processing, shipment tracking, and trade compliance, ensuring seamless supply chain efficiency. In eCommerce, we provide marketplace management, catalog ... read Vserve Ebusiness Solutions reviews & insights
< $25/hr250 - 9992004NYC, New YorkVserve Achieves 4x ROAS Jump Through Expert PPC Optimization
- Mark Stevens, Performance Marketing Lead at MetroStyle -
We are an award-winning Appointment Setteing agency. We've booked 10,000+ Appointment and produced over $467M in pipeline value! A powerhouse team that takes the headache out of prospecting by booking qualified, high-intent sales appointments for businesses. We don’t just generate leads—we deliver sales-ready conversations straight to your calendar. What We Do Best Identify & Engage ... read Appointment Setter Online reviews & insights
NA1,000 - 9,9992016Albany, New YorkAppointment Setter Online exceeded our expectations through seamless communication, professionalism
- Mercedes Dunlap, CEO at Tech Insights Consulting -
Corecentrix’s Marketing Rule No.1 is understanding your business! Allow us to do so by placing a call at: 888-858-3183 With Corecentrix, you have a 360 view of how your business steers but now, with a better driver. We have helped multiple businesses overtake their competitors through our extensively well-rounded SEO, SMM, PPC, Web Design & ... read Corecentrix Business Solutions reviews & insights
$50 - $99/hr50 - 2492019Long Island, New YorkTheir team demonstrated exceptional knowledge of healthcare PPC strategies.
- Anastasia Savcic, Human Resources Specialist at ADCO Dental -
CloudTalk is user-friendly cloud-based phone software for sales and support teams. It is used by startups, scale-ups, SMEs or eCommerce to improve customer experiences and team performance. To achieve this, CloudTalk provides more than 50 advanced calling features. Thanks to seamless integration with the favourite tools (such a CRM, Helpdesk, or e-commerce platforms, etc.), CloudTalk ... read CloudTalk reviews & insights
< $25/hr50 - 2492016NYC, New YorkExtensive work by CHT team
- Anonymous -
Media Sales Plus, Inc. is a preeminent multi-media sales entity with a focus on streamlined, scalable and turnkey solutions for our client partners. We're one company working for you to provide powerful execution across the mediascape. We are at the forefront of providing strategic sales solutions in a flexible, cost effective manner in today's ever-evolving ... read Media Sales Plus reviews & insights
< $25/hr50 - 2492001Williamsville, New York -
Welcome to Abbott Answering Service, your premier provider of professional answering service from Western to Central New York. It is our goal to always provide clients with efficient, accurate, and friendly services that can be customized to meet their every need.Abbott Answering Service offers a unique approach when it comes to providing your business with ... read Abbott Answering Service reviews & insights
< $25/hr2 - 91948Lackawanna, New York -
Call Center Agents are rigorously trained, highly experienced and detail-oriented with the skills to communicate in a personalized fashion, recite scripted content (if applicable), and collect and convey information accurately and efficiently. Your callers and clients will receive professional, courteous, individualized and CARING service, making YOUR business shine.
< $25/hr2 - 9Dunkirk, New York -
Park Ridge Answering Service is dedicated to answering your calls quickly, professionally and courteously. Our business is to accurately record and deliver your messages 24/7.
< $25/hr2 - 91970Rochester, New York -
HelloBooked will receive the call from your customer and we’ll answer using your business’ style and script. Your business will always be accurately represented by our customer service representatives and call technicians. We’ll process your customer’s needs and place your booked call directly on your Dispatch Board (even after hours!).
< $25/hr2 - 9Amherst, New York -
Phone support is the preferred channel for customer service interactions and support. Established in 1956, Belles is known as the “Most Famous Answering Service in the World.” Today, Belles Receptionists continue to deliver a world-class level of personalized service that is professional, flexible, and affordable.
< $25/hr2 - 91957NYC, New York -
Are you starting a new business or looking expand? Then you’ll need a phone system capable of handling all of your incoming calls and features that support your growing business. You can pick and choose your features with a customized package to suit your needs or opt for our startup package with standard features and ... read Vaspian reviews & insights
< $25/hr10 - 492004Buffalo, New York -
Select Answering Service gives you peace of mind with inbound call center solutions for live 24 hour emergency and after hours virtual receptionist support. Free trials. No Obligation Quotes. Big Savings
< $25/hr2 - 9Buffalo, New York -
OneTouch Direct (OTD) is an international sales and marketing company providing direct marketing strategies and call center solutions in both the consumer and B2B segments.
< $25/hr1,000 - 9,9991998Buffalo, New York -
So you need a call center that you can rely on to fill an important role in your business model. You have a seemingly endless stream of call centers to choose from, with a wide array of pricing options and reasons why they are the best.
< $25/hr2 - 9Rochester, New York -
Small and large businesses choose Ring Savvy for its professional and exceptional business answering services.You’ve got enough on your plate already. Our 24/7 live receptionist service is ready to answer any phone calls you don’t have time for, take highly detailed customer messages and help build a highly organized dispatching system for your company.
< $25/hr50 - 2492013Nesconsent, New York -
Acena is a New York based call center servicing all of North America. Fluently handling both English and Spanish calls we proudly help some of the best-known companies in the nation communicate more effectively.
< $25/hr10 - 491998Lake Success, New York -
Phil Miller, President, founded DCM in 1997 working with several arts clients in the New York metropolitan area. Today, DCM is the premier Teleservices company dedicated exclusively to supporting the sales and fundraising efforts of not-for-profit organizations throughout the country. Since our inception, we've grown from catering to a handful of local clients to sustaining ... read DCM reviews & insights
NA10 - 491997NYC, New York -
Broadband Telecom Inc. is a communication enabler carrying billions of minutes on its dedicated and globally accessible network. Our 127 in country directs Fulfill Global A2P Messaging and Wholesale Voice Traffic termination needs in over 200 countries.
NA250 - 9991995NYC, New York -
Staffwiz LLC is a pioneering Business Process Outsourcing (BPO) firm headquartered in the USA, India & the Phillippines, dedicated to providing comprehensive Outsourced Support Services to clients across North America, the United Kingdom, Australia, and the Asia Pacific region. We are a cutting-edge Outsourcing Solutions Provider, catering to a diverse clientele, ranging from dynamic startups and ... read Staffwiz LLC reviews & insights
NA2 - 9NYC, New York -
CALLMAX is an innovative call center and Business Process Outsourcing (BPO) services provider headquartered in New York. This firm has been providing cost-effective inbound and outbound call services for businesses since 2006. This BPO company prioritizes delivering solutions for businesses that want to expand and enhance their customer service, sales, back office or technical support ... read Callmax Solutions USA Division Inc. reviews & insights
NA1,000 - 9,9992012Brooklyn, New York -
We create opportunity, find new customers, generate revenue and build high-touch solutions for service, support and renewal.
< $25/hr50 - 2492014Rochester, New York -
Founded in 1998, RAM Marketing, Inc. is a privately owned company formed by two partners and a select group of call center specialists who bring years of experience in sales and customer service to their clients. This unique partnership evolved after two seasoned professionals, Allen Riehl and Matt Moon, worked together on a client/contractor basis. ... read RAM Marketing reviews & insights
NA10 - 491998Nesconsent, New York -
247 Virtual Solution is a major inbound and outbound call centre and digital marketing service provider based in the United States. We strive to provide best-in-class services to a national and international clients around the clock.
NA50 - 2492017NYC, New York -
Cloud Sourcing is a new place to find programmers and designers for your next project. Its a smart matching platform that matches professionals to projects. Providers are by invite only. Projects are paid. And this is a work in progress. We are in soft launch mode.
< $25/hr2 - 92007NYC, New York -
What is ChatPandas? ChatPandas simplifies the complexity of omni-channel customer support so that your customers only experience seamless, dedicated attention. Whether it's call center, email, managed live chat, or tier 3 tech support – our holistic approach ensures consistent, quality interactions across all channels. Dive right in with ChatPandas and let the intricate mechanics work ... read ChatPandas reviews & insights
< $25/hr250 - 9992013Albany, New York -
At Third Party we specialize in providing comprehensive outsourcing solutions to enhance your business efficiency and customer satisfaction. Our expert team delivers top-notch services across four key areas: Customer Service: Our dedicated support team ensures exceptional customer experiences through 24/7 assistance, resolving inquiries, and managing customer relationships with professionalism and care. Back Office Tasks: We ... read Third Party reviews & insights
< $25/hr10 - 492023Albany, New York -
Virtual Offices NYC provides a business address for identity purposes; or bundled with receptionist services for a Virtual Office NYC solution. We’ve been in business since 2007 and our BBB Accredited Business A+ Rating is a testament to our success. From the first moment we communicate with a prospect we strive to provide an exceptional ... read Virtual Offices NYC reviews & insights
$25 - $49/hr10 - 492007NYC, New York -
ClickSpark is a leading performance based lead-generation company. We specialize in generating leads and warm transfers in the education vertical. Our lead generation platform features a proprietary algorithm that predicts lead success, allowing us to deliver high converting targeted leads to our clients.
< $25/hr50 - 2492004NYC, New York -
We may be new to GoodFirms, but we are not new to customer support. We’ve spent the past decade delivering exceptional service experiences for startups, scale-ups, and Fortune 500 brands across the globe. We are an award-winning customer experience company trusted by industry leaders like Lenovo, DoorDash, ClassPass, and Getaround. From e-commerce and SaaS to fintech, travel, and healthcare, we’ve powered billions in revenue, retained ... read Top Customer Service reviews & insights
NA1,000 - 9,9992010Brooklyn, New York -
Overseas Experts is a US-based BPO partner helping businesses grow with reliable, cost-efficient offshore teams. We specialize in digital marketing, lead generation, sales support, and customer service providing trained teams that plug directly into your daily operations without the cost of hiring in-house. Our offshore specialists are trained in US communication standards, modern tools, and ... read Overseas Expert reviews & insights
NA10 - 492025Albany, New York -
GetCallers, a pioneer among virtual assistants and remote callers companies, which provides business outsourcing across a range of services for global organizations. By assigning specific tasks to GetCallers assistants, you can quickly achieve 10x growth for your business. Visit: https://www.getcallers.com/
< $25/hr10000+2008NYC, New York -
Prograsys strives to bring digital transformation for every business out there. We Offer data & marketing services for small, medium and large enterprises with vast assortment of advanced solutions. We work in a customer-centric and cost-considerate approach in order to ensure that your business scale with agility to achieve competitive advantage in the market. We ... read Prograsys Business Solutions reviews & insights
< $25/hr10 - 492007NYC, New York -
At ASK 2 PRO, we specialize in delivering smart, reliable, and results-driven business solutions that help our clients save time, reduce costs, and scale faster. We partner with businesses, entrepreneurs, and professionals to handle the tasks that slow them down, so they can focus on growth and strategy. Our services include: Virtual Assistance & Administrative ... read ASK 2 PRO reviews & insights
NA10 - 492024Brooklyn, New York -
For over 9 years eSales Technologies has been delivering creative and innovative IT solutions to a wide range of customers around the world. Our Marketing office is based out of New York USA and our offshore development centre in Puducherry India. We have made a milestone further by a strong presence in the market with ... read eSales Technologies reviews & insights
< $25/hr50 - 2492012NYC, New York -
Aklikx Technologies LLC is a US based company having it’s operations in Pakistan and providing the best one stop IT solutions at competitive prices to all. Bringing together a strong team of individuals, who are young and energetic with an experience in IT industries. Aklikx Technologies is one of the prominent software company that helps ... read Aklikx Technologies LLC reviews & insights
< $25/hr10 - 492021NYC, New York -
Welcome to Web World Genie, your one-stop digital solution in the USA. We specialize in web design and development, app creation, branding, digital marketing, and eCommerce solutions. Our mission is to transform your digital dreams into reality with innovative and tailored strategies. Let Web World Genie elevate your online presence and bring your vision to ... read Web World Genie reviews & insights
$25 - $49/hr50 - 2492010NYC, New York -
Established in 2021, PriorityOne BPO was founded to provide easy, cost-efficient, and high-quality outsourcing solutions for growing businesses. What began with just two dedicated representatives has evolved into a trusted support partner serving multiple industries, including retail, telecommunications, technology, and travel/hospitality. Headquartered in New York with talented teams based in the Dominican Republic and the ... read PriorityOne BPO reviews & insights
< $25/hr10 - 492021NYC, New York
Confused about which partner to choose?
Let our experts study your requirements and send a curated list of trusted companies.
Get a shortlistWhy Trust Goodfirms
Goodfirms is the world’s leading reviews and ratings company featuring 110,000+ tech companies from across the globe, complete with 80,000+ humanly vetted client reviews, detailed portfolios, hourly rates, employee strength, and more to help you choose your perfect tech partner.
Humanly-Vetted Client Reviews
Our researchers have personally vouched for the authenticity of 80,000+ client reviews by speaking directly with clients, cross-checking project details, timelines, and results to ensure 100% credibility.
Data-Driven Rankings
Data powers our company listings. Every company listed is evaluated based on its expertise, experience, market presence, reviews, and client satisfaction rate, which helps buyers confidently choose the right tech partner.
Global Trust & Recognition
Goodfirms is trusted by 110,000+ businesses in 160+ countries to connect with reliable tech partners. Our reputation is built on 80,000+ verified reviews and rankings you can trust.
Transparency In Detail
From verified client reviews and portfolio highlights to service focus and pricing, Goodfirms provides a 360-degree view of every company, helping 2+ million monthly users find the perfect tech partner.
Trending insights from Goodfirms
Valuable insights from top experts accelerate decision-making.
Is E-commerce BPO Right for Your Business? A Balanced Outsourcing Guide for 2026
This article explains everything you need to know about eCommerce BPOs and whether it is right for your business or not. It is a blanaced outsourcing guide for 2026 that will help you select the right BPO company for your eCommerce processes.
What are the Qualities to Look for in a Lead Generation Company?
Generating leads that convert is the biggest quality of the best lead generation service provider. This article gives you a guideline to help you find the best lead generation company for your business.
Top 10 Tips for Outsourcing Your Customer Support
Here are the tips to understand how to make your customer support function efficient.