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Top BPO Companies in Ohio, US

List of Top BPO Companies Ohio | BPO firms in Ohio

Eminence Healthcare Services
Best Healthcare Services Company

Eminence Healthcare Services is a fully independent company specializing in serving small to large healthcare organizations with innovative and comprehensive solutions ranging from staff augmentation, operations consulting, medical billing, Hospital Medical Billing Service etc., based on client requirements to significantly improve their revenue generation capability by streamlining the back-end processes.

$25 - $49/hr
50 - 249
2018
Cuyahoga Falls,  Ohio
ITCube

2. ITCube

Making IT your competitive advantage

ITCube is a Global Business Process Management (BPM), Knowledge Process Outsourcing (KPO) and Technology Company providing Smart Back Office, Medical record summary, Chronology, Contact center, Clinical Data Management, and Business consulting services Since 2003, ITCube has been working closely with its customers to deliver the benefits of globalization with a strong emphasis on quality. It is our mission to understand our customers’ business needs and design highly reliable and easy to manage value enhancing practices that help streamli... read more

$100 - $149/hr
250 - 999
2003
Cincinnati,  Ohio
Ameridial
A fusion BPO group company

Ameridial, Inc. is an outsourcing call center company. We were founded in 1987 and our headquarters are in North Canton, Ohio. Ameridial is 100% US based with offices in Ohio, North Carolina and Maine. We have four divisions that specialize in call center solutions.

$100 - $149/hr
250 - 999
1987
Akron,  Ohio
JMS Elite
Proven Lead Generation For Complex B2B Sales

JMS Elite is the leading provider of lead generation services for companies that sell complex B2B solutions, products, and services. We specialize in engaging executive decision makers in meaningful, peer-to-peer interactions that result in highly qualified sales leads. This enables our clients to focus their efforts on the best opportunities for near term sales while building a pipeline of quality opportunities for the future.   Our approach combines the deep knowledge and experience of our leadership team, who have managed more than 1,00... read more

$25 - $49/hr
10 - 49
2002
Cleveland,  Ohio
Summit Advantage
Business Process Outsourcing

Summit Advantage is a premier business process outsourcing services provider headquartered in the United States. Our mission is to create value for clients by leveraging our world-class service platform to drive operational and customer service improvements while reducing cost and increasing cash flow. Businesses and organizations today demand much more from their contact center providers than pure cost savings. They also want: • Improved performance • Outstanding results • Process innovation • A superior customer experience... read more

$100 - $149/hr
50 - 249
Akron,  Ohio
Professional Answering Service
LIVE ANSWERING SERVICE SINCE 1950

At Professional Answering Service, Inc., we're committed to helping businesses large and small keep up with their customers' needs. We've been in business since 1950, which means we have experience working with companies and operations of all kinds. From medical practices to real estate offices to retail outlets—and everything in between—we provide exceptional call center services you can rely on at all times. Whether you just need a virtual receptionist to answer the phone during busy hours, or you'd like to integra... read more

$50 - $99/hr
50 - 249
1950
Cleveland,  Ohio
Academy Communications
Outsourced Lead Generation Call Center Services

Academy Communications was originally established more than 70 years ago in 1928 as a telephone answering service, Academy Communications is now a top ranked answering service located in Cleveland Ohio and is one of Ohio's largest full-service messaging call centers in Ohio.

$25 - $49/hr
10 - 49
1962
Cleveland,  Ohio
Ver-A-Fast
Outsourced ​Call Center Solutions.

Ver-A-Fast is a conversational marketing firm that is passionate about providing our clients with solutions that produce maximum value. We accomplish this by listening to our clients and developing tailored programs that solve specific challenges. This includes direct interactions with customers and prospects, enhanced data services, and mobile marketing. We’re headquartered in Cleveland, OH so our blue collar work ethic means we’ll always work hard, do whatever it takes to get the job done, and be extremely courteous with every int... read more

$25 - $49/hr
10 - 49
1976
Cleveland,  Ohio
Live Reps Call Center
Real People with Real Solutions

Lasting impressions are always made when a customer tries to phone you with questions or problems and you’re not available... Their first contact can mean the difference between a satisfied customer who refers you and losing a customer who tells everyone about a bad experience. Live Reps Call Center is a leader in developing customer relationships and consistent delivery of positive customer experiences for its clients. As a full service Inbound/Outbound Call Center, LRCC provides professionally trained staff to meet the specific needs of... read more

$100 - $149/hr
50 - 249
Cincinnati,  Ohio
Continental Message Solution
CALL CENTER SOLUTIONS BUILT FOR ANY BUSINESS

Continental Message Solution (CMS) is an award-winning call center outsourcing company based in Columbus, Ohio. The company provides telephone customer service and live answering services to a worldwide network of clients, including numerous Fortune 500 corporations.

$50 - $99/hr
50 - 249
1967
Columbus,  Ohio
Perceptionist
We turn callers into customers

Founded over 19 years ago, Perceptionist has become one of the largest North American providers of small business call center services. We provide a way for businesses to capture 100% of their sales opportunities by providing overflow sales support during days, evenings, and weekends. Instead of sending customers to voicemail, calls are redirected to a team of specially trained sales representatives who know your business and have the skills to close the sale. We specialize in supporting independent and franchise service businesses in the US an... read more

$100 - $149/hr
50 - 249
1998
Columbus,  Ohio
Liveops

12. Liveops

Outsourcing/Offshoring

Liveops offers an on-demand skilled workforce of onshore virtual agents for customer service and sales. With no call center overhead or wasted idle time, our pay-per-use model scales to meet seasonal or time of day spikes in demand.

< $25/hr
50 - 249
2000
Dayton,  Ohio
Elite Virtual Assistants
Getting more done in less time

EVA is woman-owned and invested in your success. We give you more time to nurture your business and a bottom line that looks a lot better since you’re focusing on the things only you can do. When you hand off those pesky tasks that do nothing for your soul or your business…dare we say it, we give you time to breathe. It doesn’t get much better than that!

$25 - $49/hr
10 - 49
Mayfield Heights,  Ohio
Fortuity

14. Fortuity

What a Contact Center Should Be.

Fortuity provides on-shore, inbound, overflow and back-office customer service for corporate clients whose customers want U.S.-based agents speaking English as their first language. Fortuity is a large-scale social employer whose mission is to hire, retain and advance hundreds of employees living in low-opportunity inner-city neighborhoods into economically self-sufficient jobs with real career opportunities. Fortuity teaches wage-improving, career-advancing skills that are both permanent and portable, offers jobs that are accessible and enable... read more

$50 - $99/hr
50 - 249
2017
Columbus,  Ohio
ContactUS Communications
Perfecting customer experience

ContactUS Communications is a U.S. based contact center services organization supporting global brands across a variety of industries. Our highly experienced management team delivers outsourced customer care, inbound and outbound sales, customer retention and win-back programs, as well as technical support. More recently, we have launched our technologies division focused on value-added integrations to CX Cloud software providers and launching our own software solutions focused on the customer journey.

$100 - $149/hr
50 - 249
2011
Columbus,  Ohio
SALIX

16. SALIX

Making data meaningful

  Since 1999, SALIX has helped over 2,500 clients including some of the top companies, healthcare providers, and law firms in the world - enabling them to meet core objectives and reduce costs by better leveraging their data. Our Niche: We help our customer enhance their performance by solving 4 core data challenges: • Business Process Outsourcing – Reduce the costs while improving the timeliness and quality of data. • Workflow Automation – Optimize and secure the way documents and data flow. • Litigation Supp... read more

$25 - $49/hr
10 - 49
1999
Cincinnati,  Ohio
Excel Lead Development
Developing opportunities everyday

We provide the opportunities by introducing your team to the right parties. We provide meetings and introductions for all types of companies with exactly the people you want to speak with. We specialize in the C-Store Petroleum & Wholesale Fuel Markets space working with multi-billion dollar companies, Cloud Computing and Social Enterprise, Franchise companies of all sizes, we work closely with Franchise Gator providing verification and introductions for development and sales teams, we work in technology, software, SEO, Digital field and wi... read more

$25 - $49/hr
10 - 49
2010
Cincinnati,  Ohio
Convergys

18. Convergys

Making Great Experiences Happen

Convergys is the world leader in customer experience outsourcing. We infuse innovation, insights, and operational excellence to make every experience great for your customers and your business.

$50 - $99/hr
10000+
2001
Cincinnati,  Ohio
MSS

19. MSS

Fulfillment Expertise Innovative Ideas

Fulfillment Expertise. Innovative Ideas. Tailored Solutions. We walk the fine line between clever problem solving and creative innovation. We use our expertise and extensive knowledge in the fulfillment industry to deliver tailored solutions to address the unique needs of each of our clients. Simply put, we’re in the business of making it happen. Let’s make it happen together.

$50 - $99/hr
50 - 249
1987
Cincinnati,  Ohio
RDI Corporation
Champions at strategy. Proven Execution.

At RDI Corporation, we believe in winning smart by providing customized, yet highly strategic solutions. We believe in teamwork, which is why our family of companies is a mix of cognizant, strategic, resilient, and passionate individuals, each with a unique skill set that contributes to the end goal: Winning. RDI offers solutions for all your business needs and we’ve got the players to get it done. From digital marketing to call center services, research and development to IT support, RDI Corporation is equipped with the tools you need... read more

$50 - $99/hr
1,000 - 9,999
1978
Cincinnati,  Ohio
Accenture

21. Accenture

The vision to transform.

Accenture solves our clients' toughest challenges by providing unmatched services in strategy, consulting, digital, technology and operations. We partner with more than three-quarters of the Fortune Global 500, driving innovation to improve the way the world works and lives. With expertise across more than 40 industries and all business functions, we deliver transformational outcomes for a demanding new digital world.

$100 - $149/hr
10000+
1989
Cincinnati,  Ohio
InfoCision
Your Trusted Brand Ambassadors

InfoCision is an award-winning contact center partner trusted by leading brands for over 35 years. With locations in the Midwest US and Puerto Rico, we expertly handle millions of customer interactions, providing the best-in-class service and delivering outstanding experiences at every opportunity. Whether it’s customer care, consumer or business sales, direct response, or fundraising and issue advocacy, our contact center solutions maximize your ROI.  

$150 - $199/hr
1,000 - 9,999
1982
Boardman,  Ohio
Tenara Technologies
We'll help manage your business

Tenara's focus on domain knowledge enables the company to understand fundamental business needs and drivers from an IT user’s perspective. The delivery teams leverage this knowledge to engineer business solutions, for global customers. This is backed by a rich web-enabled arsenal of go-to-market knowledge assets that each part of the client-facing organization can draw upon, to ensure greater effectiveness and project excellence.

$50 - $99/hr
10 - 49
2013
Akron,  Ohio
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