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Empowering Innovation, Optimizing Success

Optimal IT Solutions is your one-stop destination for cutting-edge digital services. We specialize in mobile and web app development, custom software solutions, stunning web design and development, engaging social media and digital marketing strategies, and high-quality video animation. Whether you're a startup or an established business, we bring your ideas to life with innovation, creativity, and technology.

Certifications/Compliance

CMMI Level 3
Great Place To Work
ISO 9001:2015

Partner Programs

Google Ads Certification
Meta Business Partner
United StatesUnited States
3800 N Lamar Blvd Austin, Suite 200, 78756
+1-888-710-6350
$25 - $49/hr
50 - 249
2015

Service Focus

Focus of Digital Marketing
  • Explainer - 20%
  • Facebook - 20%
  • Other - 20%
  • Commercial - 20%
  • Corporate Video - 20%
  • Documentary - 20%
  • Training - 20%
  • PPC - 15%
  • Social Media Marketing - 15%
  • Twitter - 15%
  • Snapchat - 15%
  • LinkedIn - 15%
  • Instagram - 15%
  • Video Production - 10%
  • Online Reputation Management - 10%
  • Media Planning & Buying - 10%
  • Market Research - 10%
  • Branding - 10%
  • Mobile App Marketing - 10%
  • SEO Services - 10%
Focus of Mobile App Development
  • iOS - iPhone - 10%
  • Flutter - 10%
  • Wearable Apps - 5%
  • Grocery App - 5%
  • Firebase - 5%
  • Kotlin - 5%
  • Swift - 5%
  • Ionic - 5%
  • React Native - 5%
  • Xamarin - 5%
  • Hybrid - 5%
  • Web Apps - 5%
  • Enterprise Apps - 5%
  • Android - 5%
  • Food Delivery App - 5%
  • Telemedicine App - 5%
  • Home Services App - 5%
  • Dating App - 5%
Focus of Web Development
  • Drupal - 16%
  • Joomla - 12%
  • HTML5 - 10%
  • Wordpress - 10%
  • Squarespace - 10%
  • ASP.NET - 10%
  • CSS3 - 5%
  • React Router - 5%
  • PL/SQL - 5%
  • Perl - 3%
  • Webpack - 3%
  • PyCharm - 3%
  • Sass - 3%
  • GatsbyJS - 3%
  • Adobe Experience Manager - 2%
Focus of Web Design
  • Website - 100%
Focus of Bot Development
  • Chatbot Development - 100%
Focus of BPO Services
  • Virtual Assistant - 100%

Industry Focus

  • Government - 10%
  • Real Estate - 5%
  • Defense & Aerospace - 5%
  • Food & Beverages - 5%
  • Public Sector - 5%
  • Banking - 5%
  • Enterprise - 5%
  • Social - 5%
  • Travel & Lifestyle - 5%
  • Other Industries - 5%
  • Utilities - 5%
  • Art, Entertainment & Music - 5%
  • Hospitality - 5%
  • Healthcare & Medical - 5%
  • Gambling - 5%
  • Gaming - 5%
  • Financial & Payments - 5%
  • Education - 5%
  • Consumer Products - 5%

Client Focus

25% Small Business
45% Midmarket Business
30% Enterprise

Review Analytics of Optimal IT Solutions

39
Total Reviews
5.0/5
Overall Rating
0
Recent Reviews

What Users Say

We were impressed by their ability to pivot quickly and solve the overall visual with patience
Rameez Tase
Rameez Tase, Co-Founder at Antenna
Lead Qualification & Customer Engagement
Patrice Landry
Patrice Landry, Chief Financial Officer at Grey Canada
it was clear from the overwhelmingly positive feedback that the new app was a big improvement.
Amanda Miller
Amanda Miller, Chief Executive Officer at Sensear
Optimal keeps in close contact regarding the budget and advancements.
Georgina Paikau
Georgina Paikau, Head Chef at The Dementia Centre
High quality work and perfect communication
Bill Bither
Bill Bither, Co-Founder at MachineMetrics

What Users Like The Most

  • Working with Optimal IT Solutions is more like working with a partner than a vendor. They treat our business needs and requirements as if it's their own. They make helpful suggestions based on their experience and expertise and help improve our client’s UX.
  • What we liked most about Optimal was their technical expertise, clear communication, and focus on user experience. They delivered a smart, scalable chatbot solution with NLP and CRM integration, exactly as we envisioned. Their proactive approach, attention to detail, and commitment to quality made the entire process smooth and successful.
  • What truly impressed me about Optimal was their ability to handle the complexity of integrating so many distinct healthcare services into one cohesive app. We were asking for a platform that not only covered diverse medical areas but also ensured each one was handled with the same level of attention and care. From the start, Optimal team was deeply engaged, asking the right questions to understand both the technical requirements and the sensitive nature of healthcare data.

What Users Like The Least

  • None. We had no issue while working with them. There were some minor technical aspects we asked for that were not available but they are in the process of adding solutions to accommodate even these new requirements.
  • Optimal exceeded our expectations in every aspect. Their professionalism, communication, and technical expertise made the entire process seamless. They were always proactive, receptive to feedback, and committed to delivering a high-quality product. We truly appreciated their dedication, support, and the smooth collaboration from start to finish.
  • Honestly, I can't think of anything that they could have done better. From the initial planning stages to the final deployment, the team at Optimal exceeded our expectations in every aspect. Their ability to handle complex integrations, their focus on user experience, and their dedication to the project made the process incredibly smooth. If we had to do it all over again, we would choose them without hesitation.

Detailed Reviews of Optimal IT Solutions

5.039 Reviews
Write a Review
Jake Stolee
Jake Stolee, Co-Founder at Mash
Posted on Jun 10, 2025

Increase in both case volume and organic website traffic.

Since partnering with Optimal IT Solutions, we’ve seen a noticeable increase in both case volume and organic website traffic. The quality of our site content has improved significantly, and the overall experience has been extremely positive. Harrison consistently goes above and beyond to ensure our needs are met, and we truly value his expertise and dedication.

What was the project name that you have worked with Optimal IT Solutions ?

Website and SEO

What service was provided as part of the project?

Digital Marketing

Describe your project in brief

Website redesign, content management and SEO.

What is it about the company that you appreciate the most?

Good communication, fast response, and results.

What was it about the company that you didn't like which they should do better?

We wish we would have partnered with them sooner.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Advertising & Marketing
Harry Griffiths
Harry Griffiths, Co-Founder at Digital Waffle
Posted on Jun 10, 2025

Excellent platform to integrate messenger both with your choice of external channel

We have successfully integrated messenger bot and Optimal with the help of the BotMyWork team. They have provided exceptional service since the time we had engaged them until now with the excellent post-go-live support. Looking forward to working with them again for our future projects.

What was the project name that you have worked with Optimal IT Solutions ?

Tele Medicine Chat Bot .

What service was provided as part of the project?

Bot Development

Describe your project in brief

A messenger bot that allows users to register and book appointments at their convenient time to consult with our health providers

What is it about the company that you appreciate the most?

The commitment, responsiveness and excellent support provided by the team

What was it about the company that you didn't like which they should do better?

Nothing

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Other Industries
Nicole Sirotin
Nicole Sirotin, Chief Executive Officer at Institute for Healthier Living Abu Dhabi
Posted on Jun 6, 2025

AI chatbot with UI/UX, NLP & CRM by Optimal IT Solution boosted engagement & support automation.

Our overall experience with Optimal IT Solution was outstanding. We collaborated on an AI-powered chatbot project, and their team handled everything from UI/UX design and NLP integration to CRM connectivity with great expertise. Communication was smooth, deadlines were met, and they were always open to feedback and quick with iterations. The chatbot was not only technically sound but also user-friendly and aligned with our brand goals. It significantly improved customer engagement and automated repetitive support tasks. Their attention to detail, commitment to quality, and scalable, SEO-friendly approach made them a reliable digital partner. We highly recommend them for chatbot development and innovative tech solutions.

What was the project name that you have worked with Optimal IT Solutions ?

AI Chatbot with UI/UX & CRM Integration

What service was provided as part of the project?

Digital Marketing

Describe your project in brief

We partnered with Optimal IT Solution to develop an AI-powered chatbot integrated with our CRM system. The project involved designing an intuitive UI/UX, implementing natural language processing (NLP), and building a responsive chatbot capable of handling real-time customer queries. The goal was to improve user engagement, automate support, and streamline customer communication through a smart, scalable solution.

What is it about the company that you appreciate the most?

What we liked most about Optimal was their technical expertise, clear communication, and focus on user experience. They delivered a smart, scalable chatbot solution with NLP and CRM integration, exactly as we envisioned. Their proactive approach, attention to detail, and commitment to quality made the entire process smooth and successful.

What was it about the company that you didn't like which they should do better?

Optimal exceeded our expectations in every aspect. Their professionalism, communication, and technical expertise made the entire process seamless. They were always proactive, receptive to feedback, and committed to delivering a high-quality product. We truly appreciated their dedication, support, and the smooth collaboration from start to finish.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Healthcare & Medical
Chris Grant
Chris Grant, Co-Founder at Unyoked
Posted on Jun 6, 2025

Optimal IT Solution delivered exceptional, timely solutions with outstanding customer support.

Our experience with Optimal on the Travel Bot project has been outstanding. The team demonstrated exceptional work quality, delivering a highly functional and user-friendly mobile app that exceeded our expectations. They were punctual, ensuring timely delivery of every milestone, and their responsiveness was top-notch, promptly addressing any concerns or requests we had. We highly recommend Kuchoriya for their professionalism, technical expertise, and dedication to delivering top-tier mobile app development solutions.

What was the project name that you have worked with Optimal IT Solutions ?

Travel Bot

What service was provided as part of the project?

Mobile App Development

Describe your project in brief

Our experience with Optimal on the Travel Bot project has been outstanding. The team demonstrated exceptional work quality, delivering a highly functional, user-friendly mobile app that exceeded our expectations. They were punctual, ensuring timely delivery of every milestone, and their responsiveness was top-notch, promptly addressing any concerns or requests we had. We highly recommend Kuchoriya for their professionalism, technical expertise, and dedication to delivering top-tier mobile app development solutions.

What is it about the company that you appreciate the most?

What I liked the most about Optimal IT Solutions was their unwavering commitment to delivering high-quality solutions on time. Their team demonstrated exceptional technical expertise and adaptability, ensuring our project's success through innovative approaches. Their customer support was consistently responsive and helpful, making the entire collaboration seamless and productive. Their dedication to understanding and meeting our unique needs truly set them apart from other companies.

What was it about the company that you didn't like which they should do better?

Nothing

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Hospitality
Muhammad Faisal
Muhammad Faisal, Managing Director at Strugbits
Posted on Jun 5, 2025

Fantastic, more than i expected

Receiving top marks across the board, Optimal is an innovative team of artists. The client praises them for their outside-the-box thinking and ability to connect on a creative level. Throughout the project, they’ve demonstrated attentive service and communication.

What was the project name that you have worked with Optimal IT Solutions ?

SimpleFile

What service was provided as part of the project?

Mobile App Development

Describe your project in brief

Optimal. designed and developed a mobile application for a law practice. The solution is cross-platform on iOS and Android.

What is it about the company that you appreciate the most?

Their pro activeness

What was it about the company that you didn't like which they should do better?

I had no issues at all with them

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Information Technology
Joe Kelly
Joe Kelly, Director at D&S Resources
Posted on Jun 5, 2025

Very Good Service

web development best company for that web development best company for that web development best company for that web development best company for that web development best company for that web development best company for that

What was the project name that you have worked with Optimal IT Solutions ?

web site

What service was provided as part of the project?

Web Design

What is it about the company that you appreciate the most?

communication

What was it about the company that you didn't like which they should do better?

Nothing

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Business Services
Molly Johnson
Molly Johnson, Co-Founder at Flexa
Posted on Jun 5, 2025

Our experience with Optimal was excellent—they delivered a high-quality web app on time

Working with Optimal was a seamless and productive experience. They followed Agile methodologies, ensuring flexibility and transparency throughout the development process. Their team was highly responsive to our needs, promptly addressing any concerns or change requests. The project was well-managed, with regular progress updates and clear timelines, making it easy for us to stay informed. Ultimately, they delivered a well-built web application that met all our expectations in terms of functionality and performance.

What was the project name that you have worked with Optimal IT Solutions ?

Custom Software Dev for Software Dev Company

What service was provided as part of the project?

Web Design

Describe your project in brief

Optimal developed a web application for our software development company, using Node.js for the backend and React for the frontend.

What is it about the company that you appreciate the most?

I appreciate their strong project management, technical expertise, and commitment to delivering on time while maintaining open communication.

What was it about the company that you didn't like which they should do better?

The experience was great overall

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Information Technology
Jeannie Furphy
Jeannie Furphy, Director at Shepparton Art Museum
Posted on Jun 5, 2025

They were helpful and polite.

Optimal delivered a solid prototype. The team possessed strong project management skills, responding quickly to questions. Their transparency and willingness to help were also valuable during the engagement.

What was the project name that you have worked with Optimal IT Solutions ?

Raava

What service was provided as part of the project?

Mobile App Development

Describe your project in brief

Optimal designed and developed a prototype of an iOS and Android self-improvement mobile app.

What is it about the company that you appreciate the most?

The team always shared their honest opinions, which was helpful. No one was standoffish, and I never felt like it was on me to come up with everything to say. They were helpful and polite.

What was it about the company that you didn't like which they should do better?

Not that I can think of.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Art, Entertainment & Music
Kirsten Paisley
Kirsten Paisley, Director at Shepparton Art Museum
Posted on Jun 5, 2025

Optimal was willing to do the seemingly impossible.pti

As an independent Museum, I wanted to leverage the latest technology to reach out to a broader audience. Optimal IT worked diligently to rapidly deliver the final product. Within just weeks, they had a finished chatbot ready to deploy. They took the initiative to send frequent updates and kept the workflow organized. Enthusiastic and committed, they were eager to secure client satisfaction.

What was the project name that you have worked with Optimal IT Solutions ?

Chatbot Implementation for Museum Website

What service was provided as part of the project?

Bot Development

What is it about the company that you appreciate the most?

Optimal IT Solutions was willing to do the seemingly impossible. The team demonstrated an eagerness to perform and deliver. They were committed to exciting the client.

What was it about the company that you didn't like which they should do better?

None.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Art, Entertainment & Music
Nicole Rogerson
Nicole Rogerson, Founder at Autism Awareness Australia
Posted on Jun 5, 2025

Working with Optimal was a smooth, collaborative process that resulted in a beautifully designed

We hired Optimal to give our website a full makeover, and from the very beginning, they impressed us with their professionalism, creativity, and technical skills. They not only delivered a fresh, modern design but also ensured that the backend was robust and SEO-friendly. The team was highly transparent throughout the process, consistently met our deadlines and budget expectations, and truly went above and beyond to make sure every detail reflected our brand and business goals. Communication was clear and consistent, and their ability to seamlessly integrate our feedback made the project feel like a true partnership.

What was the project name that you have worked with Optimal IT Solutions ?

Website Redesign & Development with SEO Support

What service was provided as part of the project?

Digital Marketing

Describe your project in brief

Optimal redesigned and rebuilt our website from the ground up—enhancing the UX/UI, handling both frontend and backend development, and optimizing the site for search engines.

What is it about the company that you appreciate the most?

Their design excellence, technical know-how, and collaborative approach made a huge difference.

What was it about the company that you didn't like which they should do better?

No complaints—everything was handled professionally and to our satisfaction.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Education
Mark Hollands
Mark Hollands, Chief Technology Officer at LIFX
Posted on Jun 5, 2025

Optimal was available almost all the time when we needed it.

They spent quality time and provided quality work for us, which we've appreciated. If we had any questions regarding the organization, Opyimal addressed it. We initially used GitHub for the collaboration but moved to the Atlassian suite.

They are organized. We did not experience issues with communication, and they were always responsive to requests and questions. We were not expecting things to go as smoothly as they have.

What was the project name that you have worked with Optimal IT Solutions ?

Custom Software Development for Industrial Automation Startu

What service was provided as part of the project?

Web Development

Describe your project in brief

Optimal' supplies dedicated engineers who focus on improving a host of existing industrial automation solutions. Assigned project teams design, develop, and test new features.

What is it about the company that you appreciate the most?

They are organized. We did not experience issues with communication, and they were always responsive to requests and questions. We were not expecting things to go as smoothly as they have.

What was it about the company that you didn't like which they should do better?

I cannot say

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Manufacturing
Angela Hampton
Angela Hampton, Founder at WiredCo.
Posted on Jun 3, 2025

They had a good sense of responsibility.

Optimal IT Solutions was able to accurately implement our requirements into the final product. The team was highly communicative and receptive to feedback, They demonstrated that they understand the task well and will be able to quickly complete it. So, I decide to trust them. They exceeded my expectations.

What was the project name that you have worked with Optimal IT Solutions ?

Blockchain

What service was provided as part of the project?

Bot Development

Describe your project in brief

Optimal developed a mobile app for our telecommunications firm. The team utilized React Native and Google Maps API to create a user-friendly app that monitors and tracks the maintenance of booster stations.

What is it about the company that you appreciate the most?

It was noticeable that the Optimal have extensive experience in working with various projects. Onboarding did not take long, they quickly began to perform tasks and make an important contribution to the overall success of the project.

What was it about the company that you didn't like which they should do better?

I can’t think of anything they could improve on.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Advertising & Marketing
Matt Ansell
Matt Ansell, Social Media Director at FinTech Magazine
Posted on Jun 3, 2025

Optimal IT Solutions Are Senior Level Developers

We employed a scrum methodology with sprint deliverables and agile planning. Along with narrative points, we also used our in-house bug tracking application for project and task management. Everything was really accurate.

What was the project name that you have worked with Optimal IT Solutions ?

Custom Software Development

What service was provided as part of the project?

Mobile App Development

Describe your project in brief

We occasionally utilize outsourced resources to increase our team's ability to satisfy the commercial demands of our clients. This time, my goal was to create and enhance the products we were providing to clients. Their engineers joined our own team to work on the project, creating MetaTrader-based software for our traders. They assisted us in creating and refining a suite of services that give our clients more functionality; up until that point, the solution had been erratic and unconventional. Their most recent endeavor was the development of an income trading module.

What is it about the company that you appreciate the most?

Their customer service is excellent. They work hard to find answers for all of our problems and do so promptly. They are senior-level developers, which works really well for our business.

What was it about the company that you didn't like which they should do better?

We are good with the results we've got.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Financial & Payments
Matthew Snowden
Matthew Snowden, Founder at TenSixty
Posted on May 27, 2025

Excellent SEO services, professional staff, awesome communication and great delivery

We are a small Local SEO agency, we have formed a very positive partnership with Optimal IT Solution to provide SEO services. We have been extremely satisfied with the level and expertise in the SEO field. Their daily and weekly reporting is unsurpassed compared to other SEO companies that we have worked with in the past.

What was the project name that you have worked with Optimal IT Solutions ?

SEO Services and Link Building

What service was provided as part of the project?

Digital Marketing

Describe your project in brief

We were looking for an experienced and reliable SEO agency that would help us with On site SEO Optimization, Backlink Building, and content creation. We have been very pleased with the working relationship that we have been building. The Optimal staff is very professional and reliable, providing very effective SEO Services.

What is it about the company that you appreciate the most?

Optimal counts with a very professional and effective SEO staff When ever I have a concern or if I notice something is not right, they listen and make corrections or explain it for me understand. Their communication and reporting system is excellent. Weekly reporting keeps me informed

What was it about the company that you didn't like which they should do better?

Just like every company, there is always room for improvement, but we have not found anything that we hate!

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Information Technology
Michelle Wajs
Michelle Wajs, Founder at Arrae
Posted on May 27, 2025

We had a great experience overall.

Working with Optimal has been an exceptional experience from start to finish. Their team took the time to understand our business goals, target audience, and industry challenges before crafting a strategic plan tailored to our needs.

What was the project name that you have worked with Optimal IT Solutions ?

Website Redesign & SEO Optimization

What service was provided as part of the project?

Web Development

Describe your project in brief

If you're looking for a results-oriented agency that excels in web design and digital marketing, Optimal is a solid choice. Their professionalism, expertise, and customer-first approach make them a top-tier partner.

What is it about the company that you appreciate the most?

What stood out the most was their ability to seamlessly blend creativity with performance marketing.

What was it about the company that you didn't like which they should do better?

Nothing

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Other Industries

Client Portfolio of Optimal IT Solutions

Project Industry

  • Travel & Lifestyle - 50%
  • Consumer Products - 50%

Major Industry Focus

Travel & Lifestyle

Project Cost

  • $0 to $10000 - 100%

Common Project Cost

$0 to $10000

Project Timeline

  • 1 to 25 Weeks - 100%

Project Timeline

1 to 25 Weeks

Clients: 3

  • swarm circle
  • booray game
  • urantia

Portfolios: 2

Tea Website
Luxe Salon