Top BPO Companies in Chicago

Researched by:Goodfirms Research TeamUpdated:September 8, 2026

Goodfirms has reviewed 54 BPO Companies in Chicago as of September 2026. The top-ranked firm is Hugo (4.9 stars, 16 verified reviews, < $25/hr, founded 2017, Chicago). Across the category, the median hourly rate is $25, median client rating is 5, and 41% of firms employ 50+ members. Explore the vetted BPO Companies in Chicago below, compare their strengths, and connect with the provider best suited to your requirements.

The BPO companies in Chicago have years of experience in lead generation and creating result-oriented marketing campaigns. For everyone who cannot set up an in-house marketing team, partnering with business process outsourcing companies in Chicago is your best bet. Basically, they become an extension of your organization. Are you one of those people and looking for BPO services in Chicago? Goodfirms team has put in efforts and used various research methodologies to provide you with some reliable information. The rundown of BPO firms in Chicago here is the outcome of thorough research.

54Verified firms
$25/hrMedian hourly rate
5 ★Median rating
41%Have 50+ members

Goodfirms has verified 54 BPO Companies in Chicago - part of 6,164+ BPO Companies in the World, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Leading BPO Companies in Chicago | BPO firms in Chicago

Find a BPO Services Company Near you
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Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Since its founding, Hugo has built a reputation as a top BPO company and trusted BPO services provider, partnering with disruptive startups and iconic brands worldwide on customer care, data, and community support. A 3,800+ strong, university-educated workforce spans SE Asia, Africa, and the Americas, ... read Hugo reviews & insights

    < $25/hr
    1,000 - 9,999
    2017
    Chicago, United States
    Hugo is a good culture fit and has good value for cost - Anonymous
    Visit Website
  • AnswerForce is among the best BPO companies in the world, offering call and chat answering, virtual reception, live chat, and appointment scheduling for the service industry. As a trusted BPO solutions company, it delivers 24/7/365 support through real people—never bots—backed by seamless CRM integrations. Part ... read AnswerForce reviews & insights

    NA
    250 - 999
    2003
    Chicago, United States
    A wonderful service that keeps my company running smoothly and integrates seamlessly once set up. - Jose Masso
    Visit Website
  • MediBillMD ranks among the leading BPO service providers, delivering medical billing, coding, and revenue cycle management solutions to healthcare practices across 45+ specialties nationwide. Headquartered in Dallas, Texas, it stands out as one of the top outsourcing companies for accurate, fast reimbursements—backed by a 98% ... read MediBillMD reviews & insights

    NA
    50 - 249
    2023
    Chicago, United States
    Wonderful. Overrall experience was GREAT! - Lindsey Waldrop
    Visit Website
  • Vserve Ebusiness Solutions is among the trusted business process outsourcing firms, delivering supply chain, procurement, eCommerce, and digital marketing support through scalable offshore teams. Since 2004, it has grown into one of the best outsourcing companies, serving Fortune 500 enterprises, distributors, and retailers with 1000+ ... read Vserve Ebusiness Solutions reviews & insights

    < $25/hr
    250 - 999
    2004
    Chicago, United States
    Strong SEO and AI Search Visibility Strategy - Co-Founder & CEO
    Visit Website
  • Post your project. Get proposals from PRO-verified firms.

    Goodfirms recommends the top 3. You pick the winner.

  • Using AI Tools

    • ChatGPTChatGPT
    • ClaudeClaude
    • GeminiGemini
    • CanvaCanva

    🚀Lead Research Service - 💰Avg. 250$-500$ for 500 contacts I handle the entire lead research process from start to finish - building accurate, verified, and enriched contact lists tailored to your target audience. 🚀 Lead Generation Service - 💰Avg. Cost: $330–$400 I take care of ... read Leading Solution reviews & insights

    < $25/hr
    2 - 9
    2015
    Chicago, United States
    Amazing results for a not easy project. Top communication with the team - Account Growth Sales Specialist

    Why Leading Solution?

    • Deliver High-Quality Work
    • Fast Communication
    • Done on or Before Deadlines, Super Responsive
  • iCareBilling is a private American healthcare technology company that provides Insurance Credentialing, Medical Billing, Practice Management, Revenue Cycle Management, and other business services to the healthcare industry across the United States. The company’s unique Healthcare RCM (Revenue Cycle Management) Services are compatible with all Healthcare ... read iCareBilling reviews & insights

    $25 - $49/hr
    250 - 999
    2020
    Chicago, United States
    Prompt responses, reliable service, accountable and responsible team - MSN, APRN-FPA, FNP-BC
  • Proxima Solutions delivers nearshore outsourcing tailored for the Insurance, Finance, and Retail industries. We empower businesses to scale efficiently with high-quality customer service, back-office support, and staff augmentation across both technology and business roles. Our reliable BPO talent is enhanced by cutting-edge AI and automation, ... read Proxima Solutions reviews & insights

    $25 - $49/hr
    50 - 249
    2021
    Chicago, United States
    Outstanding Call Center Support that Enhances Our Insurance Operations - Sourcing Specialist
  • Oprima-1’s origin story is not unlike many other businesses; we were created to address a gap in the customer service industry for companies with a large Spanish-speaking customer base. Where our story is unique comes next. Instead of creating another company focused solely on generating revenue via a low-cost business model, Oprima-1 was created with ... read Oprima-1 reviews & insights

    < $25/hr
    2 - 9
    2012
    Chicago, United States
  • Crook & Associates was founded in 1993 by Stephen Crook. We are a b2b lead generation company. Our management team has over 50 years of combined experience in planning and executing successful, cost effective telemarketing campaigns and on-going lead generation/marketing efforts. We have 30 calling stations and a team of experienced agents who become an ... read Crook & Associates reviews & insights

    < $25/hr
    10 - 49
    1993
    Chicago, United States
  • Commercial Insurers and public agencies are using increasingly complex and frequently revised criteria to process your patient billing. When your bills are presented for payment, it should be done with an experts knowledge of the system by which they will be evaluated. When payment is received, you need the expertise of reviewing the payment for ... read JDT Medical Billing reviews & insights

    < $25/hr
    2 - 9
    1994
    Chicago, United States
  • Waiting on off-shore billing companies to follow up on your unpaid claim is inefficient and can kill productivity, costing you money. Dermatology is a specialty that uses extensive billing modifiers, and services offered during post-op may require further modifiers as well. You can count on our staff to ensure your bills are compliant with the ... read More Than Billing reviews & insights

    < $25/hr
    2 - 9
    2004
    Chicago, United States
  • Insuresoft began as the carrier division within Applied Systems in 1993. The carrier division focused on delivering insurance automation to meet the unique needs of P&C insurance carriers and managing general agents. In 1994, the Diamond Platform was first introduced as Applied Systems first fully integrated policy administration system, that included policy processing, billing administration ... read Insuresoft reviews & insights

    $25 - $49/hr
    50 - 249
    1993
    Chicago, United States
  • Hit Rate Solutions provides American owned, operated, and managed business process outsourcing (BPO) call centers in the Philippines to deliver results for our customers around the world. We are focused on traditional call center activity such as inbound and outbound telemarketing services, customer support outsourcing, data entry, virtual assistant services, and web design, as well ... read Hit Rate Solutions reviews & insights

    < $25/hr
    50 - 249
    2008
    Chicago, United States
  • The Great Lakes Family of Companies is an integrated family of companies dedicated to improving hospitals’ financial recovery for services performed. Each is a fully independent company specializing in a particular type of healthcare financial concern. Each company’s strength is magnified by the fact that each of our companies complements the capabilities of all the ... read The Great Lakes reviews & insights

    $50 - $99/hr
    10 - 49
    Chicago, United States
  • Global Insight Solutions (GIS), a leading practice management and medical billing company located in one of Chicago's western suburbs in Cook County, Illinois, administers outsourcing services throughout the continental United States.With increasingly complex billing and reimbursement issues in health care, GIS partners with medical professionals to simplify the process allowing them time for patient care, ... read GIS Billing reviews & insights

    $25 - $49/hr
    10 - 49
    Chicago, United States
  • Primo Billing Solutions was founded in 2016 by a team of like-minded billing experts who had more than a decade of experience in Revenue Cycle Management. Our key to success was, not only did we implement billing to be done virtually in-house but we also focused on revenue maximization in all possible ways abiding by ... read Primo Billing Solutions reviews & insights

    $25 - $49/hr
    10 - 49
    Chicago, United States
  • Rising Medical Solutions is a medical-financial solutions firm that provides medical bill review, hospital bill review and medical cost containment services to the workers'​ compensation, auto, liability and group health markets. Rising provides comprehensive healthcare management solutions to a diverse client base including top insurance carriers, self-insured employers, government entities, TPAs and attorneys. Founded in ... read Rising Billing reviews & insights

    $25 - $49/hr
    10 - 49
    Chicago, United States
  • ZEE Medical Billing was founded in 2010 by a small group of billing specialists as a revenue cycle management company sets out to overcome these obstacles for small practices and assist local providers to get their insurance claim submissions.

    $25 - $49/hr
    10 - 49
    Chicago, United States
  • We are a Full-service Revenue Cycle Management Firm with departments that specialize in Business Office Management and Technology Outsourcing, as well.

    $25 - $49/hr
    10 - 49
    Chicago, United States
  • Assivo is one of the world’s fastest growing Business Process Outsourcing (BPO) companies. We assemble fully managed offshore teams, tailored to fit individual client requirements. Our focus is on communication, management, quality and creating a good working environment for our employees, reflective in our diverse and sizable client base. With the ability to quickly train ... read Assivo reviews & insights

    NA
    50 - 249
    2016
    Chicago, United States
  • Elements has deep experience with helping financial and professional services scale their global operations and expand their workforce globally. Our leading and global approach enables organizations to succeed in their goals and deliver on their purpose. Our agile approach to global employment enables organizations of all sizes to expand their business or employ talent in ... read Atlas Technology Solutions, Inc. reviews & insights

    NA
    250 - 999
    2015
    Chicago, United States
  • Scale Virtually is a premier innovative process solutions provider that focuses on providing you with tailored solutions specifically aligned to your business’ needs for growth and success. Our 20 years of collective experience in growing companies have produced over 100,000,000 dollars in revenue based on this core model.We take a deep dive into your business ... read Scale Virtually reviews & insights

    NA
    10 - 49
    Chicago, United States
  • Superior Medical Billing and Technologies LLC was founded in 2020 to provide reliable, efficient, and accurate billing solutions to healthcare providers. Our mission is to simplify the complexities of medical billing, ensuring seamless revenue cycle management for practices of all sizes. Leveraging cutting-edge technology and a team of experienced professionals, we specialize in optimizing claim ... read Superior Medical Billing Technologies reviews & insights

    $25 - $49/hr
    50 - 249
    2020
    Chicago, United States
  • Marble Box provides managed back-office services for insurance businesses. Back-office tasks are essential to operations but can pull focus away from driving revenue and delivering exceptional customer service. Marble Box streamlines these tasks, allowing businesses to focus on growth. Our insurance outsourcing solutions include: Policy Servicing Accounting Quoting Risk Management Reporting Proof of Coverage Marketing ... read Marble Box reviews & insights

    < $25/hr
    250 - 999
    2002
    Chicago, United States
  • CureSync Solutions is a global healthcare partner helping medical practices, clinics, and healthcare organizations streamline operations, maximize revenue, and strengthen financial performance. In today’s fast-paced healthcare environment, we empower providers to optimize costs, maintain consistent cash flow, and build scalable systems that drive long-term growth. With deep expertise in primary care and multi-specialty practice management, ... read CureSync Solutions reviews & insights

    NA
    50 - 249
    2024
    Chicago, United States
  • Using AI Tools

    • Sage Cloud SoftwareSage Cloud Software

    Sage Customer Service Support – Third Party Sage Support +1 (877) 818-8469Sage Customer Service at +1 (877) 818-8469 provides trusted, reliable support for Sage users across the United States and Canada. Our knowledgeable and experienced team is here to help businesses and individuals quickly resolve technical issues, installation errors, data file problems, update failures, payroll ... read Sage Customer Service Number reviews & insights

    $25 - $49/hr
    10 - 49
    2022
    Chicago, United States

    Why Sage Customer Service Number?

    • Sage Installation & Setup
    • Sage Company File Error Fixes
    • Third party Error Sage Support
  • PointOne International is a globally recognized international trade development and business consulting company specializing in helping businesses expand into international markets. Established in 1996, the company has built decades of experience in cross-border trade, market entry, global sourcing, procurement, international sales, and supply chain management. With offices and representatives across North America, Europe, Asia, and ... read Point One International reviews & insights

    < $25/hr
    10 - 49
    1996
    Chicago, United States
  • Providing the highest quality VA’s has allowed VirtuPal Virtual Assistants to become one of the most trusted VA companies in the industry, utilized daily by innovative entrepreneurs and real estate professionals. Through rigorous hiring, training, and ongoing accountability methods, our focus will always be on our people, a principle which keeps us a premier VA ... read VirtualPal reviews & insights

    NA
    10 - 49
    Chicago, United States
  • Intersoft BPO Solutions is one of the leading BPO and IT Solutions providers. We offer a 24/7 global help desk and three fully integrated state-of-the-art logistically disparate facilities with experienced professionals assisting customers in driving escalating business growth. We adhere strict standards in qualitative services and dependability. We understand the diverse technological needs and demands ... read Intersoft BPO Solutions reviews & insights

    $25 - $49/hr
    50 - 249
    2011
    Chicago, United States
  • Unicom is a 24/7 inbound and outbound call center staffed with a team of professional communication agents to provide answering services, processing and operational tasks for your business. Whether you require technical or customer care helpdesk, sales, intake, scheduling, reservation or simple message intake and contact Unicom agents respond reliably, accurately and are always accountable ... read Unicom reviews & insights

    < $25/hr
    10 - 49
    1990
    Chicago, United States
  • The team at Profiles and Reviews has years of experience in the call center industry and can help you to find high quality answering service, lead generation and other call center services. Suppliers are pre-screened and reviewed through a vigorous interviewing process and then endure a month long training program to ensure success and product ... read Profiles and Reviews reviews & insights

    < $25/hr
    2 - 9
    2019
    Chicago, United States
  • B2B brands power the world, but their story isn’t always heard. Too often, companies play it safe with corporate speak and uninspiring campaigns that don’t reflect their true innovation or help them reach their full potential. We get it. Running a business is hard enough; building a brand that inspires can seem next to impossible.

    < $25/hr
    50 - 249
    2001
    Chicago, United States
  • We help Financial and Manufacturing brands in the B2B space solve their toughest marketing challenges. Let's get better, together. Change has always created opportunities, and while we don't have all the answers to tomorrow's marketing challenges, we do know how to find them. We'll start by working backward from your goals to develop a strategy ... read Blue Flame Thinking reviews & insights

    NA
    10 - 49
    1965
    Chicago, United States
  • Symbiont Group is a sales and marketing agency that helps B2B companies target, connect, engage, retain, reactivate and sell MORE. We design sales and marketing campaigns that are flexible enough to be built around your needs, goals and customers while being firmly rooted in clear thinking and proven methodology. The end result? Campaigns that work ... read Symbiont Group reviews & insights

    NA
    50 - 249
    2013
    Chicago, United States
  • TelePro Group offers three complementary services to fulfill these needs: TelePro Temps, TelePro Managed and TelePro Source. Our three service groups can fulfill one particular need or several related needs simultaneously. TelePro TEMPS is our onsite, temporary staffing resource that supports the B2B sales and marketing environment with experienced, inside sales professionals—for one day or ... read TelePro Group reviews & insights

    NA
    50 - 249
    2003
    Chicago, United States
  • Spectrum has proudly served the small and medium-sized business owner for nearly a quarter century. We work with more than 1000 clients in virtually every major North American market to deliver quality online marketing and lead generation services and software tools that drive new business and consistently promote growth. Since opening our doors in 1992, ... read Spectrum Inc reviews & insights

    NA
    50 - 249
    1992
    Chicago, United States
  • B2B Demand Generation | Account-Based Marketing | Content Syndication - DemandWorks’ unique lead generation programs enable you to deliver your content, to the right buyer, at the right time, on any device. At DemandWorks, they’re gathering real-time data around preferences, technology, and research, and then acting on that data to drive superior conversion. Combining powerful ... read Demand Works Media reviews & insights

    NA
    10 - 49
    2014
    Chicago, United States
  • Winsite Digital was founded on the idea that small and medium-sized B2B and professional services companies deserve a world-class digital marketing experience. We’re a digital marketing company with a talented group of creative strategists, technical gurus, and search specialists who have a burning passion for bringing success to our clients.

    NA
    10 - 49
    Chicago, United States
  • Treetop is a marketing agency specializing in inbound content marketing and customer acquisition using Facebook for businesses with at least 3MM in annual revenue. We focus on working B2B, SaaS and early stage startups.

    NA
    10 - 49
    2016
    Chicago, United States
  • verything starts with a prioritized list of prospects. Every good product or service needs a quality salesperson, an every quality salesperson needs a quality prospect list. Developing your targeted list of prospects is the the first place to start. Whether you already have a database of potential clients or you need to purchase one, we ... read Appointments By Preston reviews & insights

    NA
    10 - 49
    Chicago, United States
  • Then I found my real niche, helping business people bridge the gap to growth.I help them organize their bookkeeping and build processes around their work, so that they can focus on the real growth activities for their business.So when you combine my love of wine with my expertise in small business bookkeeping and administrative tasking, ... read The Office Grapevine reviews & insights

    NA
    10 - 49
    Chicago, United States
  • We are an outsourced virtual assistant partner handling all your online marketing, administrative and back office needs so YOU can stay focused on what matters most…Getting clients and keeping them happy.

    NA
    10 - 49
    Chicago, United States
  • With over 20 years of success in recruitment process outsourcing and talent acquisition, Advanced RPO is comprised of the industry’s most experienced leadership and delivery teams. Together, we are devoted to building cutting edge RPO solutions that are tailored to your unique needs. We empower our clients to break through mediocre hiring to “win bigger” ... read Advance RPO reviews & insights

    NA
    50 - 249
    2011
    Chicago, United States
  • Established in 1990, ARO is a global leader in robotic and on-site managed services with a wide range of expertise—and a passionate commitment to helping our clients advance their future. We offer innovative strategies for robotic management, workplace services, and workspace solutions. Through our proprietary cloud-based platforms and strategic partnerships, we harness the power of ... read ARO reviews & insights

    NA
    1,000 - 9,999
    1990
    Chicago, United States
  • We are Almoh Media, a fully integrated B2B marketing agency specializing in lead generation, account-based marketing, demand generation, digital marketing, account management, and database management. We're lead generators in the full force who help you navigate the business leads in the right direction so that you can focus on what matters to scale your business ... read Almoh Media Pvt Ltd. reviews & insights

    NA
    50 - 249
    2015
    Chicago, United States
  • Using AI Tools

    • ClaudeClaude

    Pixalrity is a done-for-you client acquisition company built for businesses that are tired of unpredictable revenue. We design and run the entire system that generates consistent qualified clients every month - whether your buyers are businesses or consumers. You stop chasing. You start closing. We handle everything in between.

    $25 - $49/hr
    2 - 9
    2022
    Chicago, United States

    Why Pixalrity?

    • We build the system, you just close deals.
    • Consistent qualified pipeline, every month.
    • Done-for-you, from outreach to onboarding.
  • Founded by Marilyn Hallett 20 years ago, we are recognized both locally and nationwide for our administrative services and best practices.We’re an Experienced Team: Our friendly staff is made up of team of proven and highly talented veterans. Each is an expert in transcriptions, proofreading, data entry, research and range of administrative functions with years ... read MICHIGAN AVENUE OFFICE SERVICES reviews & insights

    NA
    10 - 49
    Chicago, United States
  • Kensium BPO provides a variety of legal and back-office services to customers. From contract management and indexing to litigation support and data entry to reviewing mortgage documents, Kensium BPO has a service any business can benefit from. Every one of our projects is tailored to client specifications for satisfaction, accuracy, and precision Kensium BPO is ... read Kensium reviews & insights

    $25 - $49/hr
    250 - 999
    2006
    Chicago, United States

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1 cities with the best Value Score for hiring.

Ranked by a composite blending firm count (supply), average rating (quality), and average hourly rate (cost). Affordability is weighted highest (50%), so this surfaces genuinely affordable destinations - not just the biggest markets.

Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

Loading map…

All cities ranked by Value Score.

Every city in scope, ranked by Value Score.

CityFirmsAvg RateAvg RatingValue ScoreAction
USChicago54$32/hr584View firms
USChicago
54 firms$32/hr5
Value Score84 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

Found your target region?

Browse all firms in your chosen country - or let us hand-pick matches based on your project, budget, and time-zone preference.

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Cities with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Chicago · $0-24/hr

15 firms in this tier - more than any other city, averaging 5.0 ★. Top picks: Vserve Ebusiness Solutions, Hugo, Leading Solution.

Mid-tier leader
Chicago · $50-99/hr

1 firms in this tier - more than any other city. Top picks: The Great Lakes.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all bpo services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

Get 3 AI-Matched Firms